Dexters New Cross reviews

★★★★★ 5/5

Trustpilot

Ella has been a complete gem

Ella has been a complete gem! So grateful for all her hard work to help us get a new dishwasher when ours gave out. We told her about my mobility being down and that we had a baby under 1 - so without a dishwasher we were in quite a pickle! Ella was amazing - she chased everything up for us and got everything organised so the new dishwasher came within a week! Couldn’t recommend these guys enough 🙌🏼 Thank you so much!

Mary · 14 May 2026

★★★★★ 5/5

Google

Felicity at Dexters Estate Agency was fantastic to work with. She was always prompt and highly communicative, keeping me informed at every stage of the process. She made herself available whenever I had questions and responded quickly, which made everything feel much less stressful. Felicity was also very friendly, open, and easy to deal with. Her professionalism and approachable attitude made the whole experience smooth and positive. I would happily recommend her to anyone looking for a reliable and supportive estate agent.

Adrian · 17 March 2026

★★★★★ 5/5

Google

Michael is a really accommodating and helpful member of the Dexters team. He recommended our flat to us based on our preferences and it's the one we loved and decided to go with. We lived here for four great years, and Michael was so helpful throughout the entire process. He's really great at responding to emails and will chat to you on the phone to sort out any problems - exactly what you want from a letting agent.

Sophie · 17 March 2026

★★★★★ 5/5

Trustpilot

Great service and communication

During our 2 year tenancy the property we lived in was managed by Dexters property management, the staff were always polite, friendly and helpful. Whenever there were issues with the property, we were able to reach someone who was able to provide assistance. Nikki Harris was managing the property we lived in, the five of us who lived there would like to thank her in particular for her consistent help and advice throughout the tenancy, she has always been massively helpful regarding any issues or questions we've had. For a few of the people living in the property this was their first time renting, Nikki always took the time to explain things clearly and in a way that helped us to understand how issues were being dealt with. Any issues with the property were always addressed as quickly as they could be and we always felt in safe hands. Many thanks

Toby · 21 September 2026

★★★★★ 4/5

Trustpilot

We have worked with Dexters since 2019…

We have worked with Dexters since 2019 and are landlords of one property. There have been ups and downs with tenants and we have found a way through working together. Having a key contact who is readily available is most helpful, particularly when there are tricky minutiae to deal with. We have worked with several members of staff in this capacity over the years; always seeking to be helpful and supportive. The level of professionalism has generally been high. Currently, Sherina Downes is our point of contact; she is excellent and deserves five stars on her own. Great communication and sees things through.

Anne · 19 September 2026

★★★★★ 5/5

Trustpilot

Property Management Team Member/Customer Service

Viraj based in the property management team in Loampit Vale is so proactive and on the ball. He gets things done and sorted and always knows the right people to contact. He is an excellent communicator and is always transparent. He is professional and friendly too. He is a fast responder and always ensures he follows up to make sure everything is ok. He offers and delivers solutions and provides a 5 star service. Viraj is a sterling individual and has really made us feel comfortable and welcome. He is a real asset to Dexters.

Sham · 17 September 2026

★★★★★ 5/5

Trustpilot

Thanks Anya!

Anya has been an excellent point of contact since we moved into the property. She is consistently professional, responsive, and easy to reach, which has made the whole renting experience much smoother. We really appreciate how attentive she is and how proactive she’s been in resolving any issues quickly and efficiently. It’s reassuring to know we can rely on her support - thank you, Anya!

Victoria · 19 May 2026

★★★★★ 5/5

Trustpilot

There is one person in dexters

There is one person in dexters he’s name is Muhil. I didn’t know anything about London apartments and he helped me soooo muchhhh and because I was in Greece I couldn’t see the apartment and he was soo helpful we did so many FaceTimes together to find the right apartment for me. Also he was so genuine as a person especially when I came he wanted to help me with everything . I totally recommend this person !!!

Nefeli · 19 September 2026

★★★★★ 5/5

Trustpilot

Wonderful service from Tyron

I had a really positive experience with Tyron . Tyron was professional, responsive, and genuinely helpful throughout the process of resolving an issue in my house. He kept me updated, handled everything efficiently, and made what could have been a stressful situation much easier. I really appreciated his communication and willingness to help. Thank you again for the excellent service!

Ms · 15 May 2026

★★★★★ 5/5

Trustpilot

Staff Review - Petros Giorganios

Just wanted to write a review about a recent inspection from one of Dexters Staff - Petros Giorganios. Petros is always so friendly and discreet. He respects our privacy and our home; he always conducts the inspection with a smile on his face and ensures that he delivers the best experience. Really happy to have him as our property manager.

Vasiliki · 15 May 2026

★★★★★ 5/5

Trustpilot

Working with Dexters had made letting…

Working with Dexters had made letting in London much easier than what I’ve experienced in the past. Huseyin Tas has been a great point of contact on the Property Management team and has always been able to support us where we have queries or concerns to raise. If you Huseyin has your property manager, know that you are very lucky.

Anna · 11 May 2026

★★★★★ 5/5

Google

We worked with Sydney to find our new home and we honestly couldn’t be more grateful. From the very beginning, she listened closely to what we needed and understood the situation we were in with our landlord selling our current flat. Even at short notice, she made herself available to show us properties and was incredibly flexible around our work schedules and the kids, which made a huge difference for us. Sydney moved quickly and professionall, and thanks to her hard work we found the perfect place for our family. We’ve been able to sign a longer-term contract which has taken a huge weight off our shoulders. Her communication, organisation, and genuine care throughout the process really stood out. It felt like she truly had our best interests at heart. We can’t thank Sydney enough for her diligence, her patience, and her commitment. She has taken what could have been a really stressful period and made it smooth and reassuring. We’d recommend her to anyone looking for a home.

Chanice · 8 November 2025

★★★★★ 5/5

Google

It was either good luck or great teamwork! We met Mark Dixon and his team on Friday in our refurbished flat with a new kitchen and bathroom. By Saturday, the Dexters team had already brought two groups for viewings, and by Monday we received confirmation from the very first viewer, amazing! Mark truly made this happen quickly, and his team responded with clarity and care throughout. Today, just one week later, we’re signing the contract with the new tenants. Huge thanks to Mark and the Dexters New Cross team for their efficiency, warmth, and professionalism. Thank you

Abadi · 25 October 2025

★★★★★ 5/5

Trustpilot

I had a property inspection with…

I had a property inspection with Dexters today and the team were very professional and responsive throughout. They were attentive, helpful, and always quick to respond to any requests with professionalism and efficiency. They also have a very good maintenance team for the apartments. Overall, a very positive experience. Thank you Petros Giorganios for your support.

Miss · 13 May 2026

★★★★★ 5/5

Google

We want to express our highest praise for Michael Mason, a Dexter employee. He is a wonderful person, both personally and professionally. He advised us with great professionalism and honesty in our search for a new home. Michael Mason made us feel truly dedicated and willing to collaborate with us as a family. Thank you, Michael Mason, for breaking down the language barrier and creating a welcoming environment for us. Thank you from the bottom of our hearts.

DIDIER · 8 November 2025

★★★★★ 5/5

Google

We had such a great experience with Michael when going through the rental process! I am so grateful that we had such an attentive and hardworking estate agent who made everything so much easier. From the start Michael was very responsive and active in helping us find a property that best suited us. He went above and beyond to help us with any questions we had and even came over to the flat to help us with some questions we had. Overall Michael turned this usually very stressful experience into such an easy and positive time!!

Hannah · 1 October 2025

★★★★★ 5/5

Google

Felicity was so helpful for my first time renting, she was so helpful, very responsive, and attentive to everything. As she explained all the finer details on viewings making thing very clear and easier to understand which is hard to find with other agents, I most certainly recommend her if you are looking for a rental property in London !

Atomic · 17 March 2026

★★★★★ 5/5

Trustpilot

10/10 Team

The team at Dexters have been exceptionally efficient at managing my property which has been really reassuring as a first time landlord living overseas. Harry Lofthouse was able to ensure that the property was let within a couple of weeks, Aisha Riley has been a great support at managing the property and Andrzej Szczepaniak has helped managed everything on the payments front.

Alok · 18 February 2026

★★★★★ 5/5

Trustpilot

Help you save tough problems with your property

The team at Dexters Ealing was able to manage my property for 12 years; not a missed payment, quick and fast contracting... And when a tough situation was to be managed with the tenant and the management companies, the expertise of Christian Pengelly came to save the day and avoiding me a lot of trouble and money spent on lawyers. So good on them.

Greg · 14 September 2026

★★★★★ 5/5

Google

Michael has been superb. His service is top tier and he communicates very well. He has helped with ensuring all documents and paperwork are correct. He has very good attention to detail and is super responsive and helpful. He is a real asset to Dexters in New Cross Gate.

SH · 13 April 2026

★★★★★ 5/5

Google

Dexters was so quick to respond to my inquiry and they showed me numerous of properties until I was happy. Felicity was so helpful, she asked few questions and rest was straightforward by next day all the paperwork was ready and my next move was so simple and no stress at all.

Halit · 20 March 2026

★★★★★ 5/5

Google

We were very impressed with the Dexters New Cross team. We called on a Sunday evening, and by Monday at 5 p.m., Thomas was at our home for a valuation. He was polite, professional, and provided a well-informed, fact-based assessment. Was a pleasure to deal with. His knowledge of the market was evident, and we found his team to be highly supportive and well-organised. Thank you :)

Filipa · 8 November 2025

★★★★★ 5/5

Trustpilot

Landlord review

We have been managing our rental property through Dexters for a year. Our Property Huseyin Tas has been attentive through this time, and is always quick to respond and provide solutions - keeping both landlord and tentants in mind. We appreciate his management style!

Libby · 13 May 2026

★★★★★ 5/5

Trustpilot

Monika Piszczyk

Thank you to Monika at Dexters Finsbury Park who has been amazing at managing our property. She is always quick to respond to and rectify issues whenever raised, is happy to call and discuss problems directly and will always follow up to ensure there are no outstanding tasks that need to be chased. Her communication is excellent and we really appreciate her help. Thank you very much Monika!

Radhika · 17 October 2025