Trusted Agent profile · Lewisham

Dexters New Cross Lewisham reviews

★★★★★ Great

2,178 reviews across 3 platforms

256 New Cross Road, London, SE14 5PL, Lewisham, SE14 5PL

Dexters New Cross's office in Lewisham, at 256 New Cross Road, is rated 4.4 out of 5 across 2,178 reviews on three platforms, including 375 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

375

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

1,800

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters New Cross hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lewisham.

What do you need help with?

Awards

The Trusted Agent 2026 results for Dexters New Cross, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lewisham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service - Kiera Foster and her team have been…

Kiera Foster and her team have been really helpful in resolving maintenance issues for me, obtaining different quotes to ensure I get the best price. Kiera has been great at providing me the info I need for my new Landlord licence and explaining the changes. Thank you Kiera and team! Best wishes, Jennie Rimmer

Jennie · 8 December 2023

Agent replied · 22 October 2024

Dear Jennie, Thank you for your kind comments regarding Kiera and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

We dealt with Zen from the Battersea…

We dealt with Zen from the Battersea branch when we managed to lock ourselves out of the house (!) the other evening. We called the branch immediately, Zen was the only person left in the office and was just about to leave for the day, but she kindly stayed and waited for us to get there so we could pick up a spare set of keys. We were so grateful! Thank you - Highly recommended!

Olivia · 11 November 2021

Agent replied · 27 December 2024

Dear Olivia, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Quick response

Quick response, always clarifying any questions, a very good agent.

KatherineFilpoJaquez · 12 October 2026

Agent replied · 16 October 2026

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Jess Lynagh , keep up the good work

Hithis is the time of the year , when we got report about the tenants and property status ,I must say, worry not , Jess Lynagh took care of it , with good reports , the flat was clean and neat , Jess Lynagh done an excellent jobs.Great work , keep up the good work I think pay raise is one thing to consider ,Regards

Joe · 27 January 2023

Agent replied · 22 October 2024

Dear Joe, Thank you for your kind comments regarding Jess and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great Experience as a landlord

We have worked with Claire Gallagher-Doherty at Dexter's to let our properties for many years. Things are run smoothly, rents paid on time and they have found good, solid tenants that stay for long leases. The tenants seem happy and well looked after as well as the properties. Appreciate you and the team very much.

PF · 8 November 2023

Agent replied · 22 October 2024

Dear PF, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Highly recommended for hassle-free property management

I have chosen Dexter, and never regretted it. Christian Pengelly’s team is so organised and excellent in keeping me post on all the legislation changes. They keep me informed and I felt at ease throughout. Highly recommended if you a looking for a responsible agent.

Cherry · 14 September 2026

5/5

Trustpilot

I have used Dexters a landlord for over…

I have used Dexters a landlord for over 2 decades. Huseyin TAs has managed the property in recent times and has been outstanding. Always courteous, efficient and reliable. A great advert!!

RKP · 11 May 2026

Agent replied · 25 May 2026

Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

EXCELLENT ON EVERY FRONT

We have been using Dexters to manage our rental flat for many, many years and they have been excellent on every front. Over the past couple of years we have mainly dealt with Catherine McDowell who is a joy to talk to and who has been utterly dependable and efficient despite some quite challenging circumstances

Charlie · 30 October 2023

Agent replied · 22 October 2024

Dear Charlie, Thank you for taking the time to leave a lovely review regarding Catherine. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

We want to the thank dexters agent…

We want to the thank dexters agent Jimmy dhingra and Charmaine for helping us finding the best property in short time span. Both of them very helpful and answer your all queries regarding the property.. Thank you so much Jimmy Dhingra and Charmaine

AMIT · 2 July 2024

Agent replied · 22 October 2024

Dear Amit, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Daniel is very polite, helpful and always responds in time during the whole rental process. The professional skill is amazing! Very appreciated! I am glad to successfully go through all the offer application in just few days and finally land on a lovely property to stay with the help of him and the Dexter’s team!

Zhiyi · 26 October 2023

Agent replied · 25 October 2024

Dear Zhiyi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Graziana & Angelo were super helpful!

We’ve been dealing with Angelo since a few months, who was very helpful in solving some issues and major repairs in our house. Recently, we’ve also dealt with Graziana, who was very quick to solve our issues at the start of our contract renewal. Graziana’s communication was great, over the phone and via email.

Charo · 14 November 2023

Agent replied · 22 October 2024

Dear Charo, Thank you for taking the time to leave a lovely review regarding Graziana and Angelo. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Wapping Office

Natasha (Wapping Office) has helped me with the lease of my residential property for over 6 years. She is very proactive and professional. I have always trusted her advice over the last 6 years. Natasha and her team have provided me with excellent tenants and I know my property is in great hands with her.

Enxsjp · 20 October 2023

Agent replied · 22 October 2024

Dear Enxsip, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I have recently moved into a flat…

I have recently moved into a flat managed by Dexter's and am pleased with the service they provide with regards the property management in our Clapham branch. I would like to thank Olivier who managed to resolve a maintenance query for us on the same day. Look forward to working with them during our tenancy.

Natalie · 20 October 2023

Agent replied · 22 October 2024

Dear Natalie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very good experience

Very helpful stuff especially through our interaction with Joshua Moody

Mr · 30 September 2026

Agent replied · 10 October 2026

Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie

4/5

Trustpilot

Property faults/repairs

Keep me posted and up to date with all areas of myProperty and any problems that the tenants report, these are then taken care of by the appropriate maintenance contacts.Donna is always very friendly but polite and efficient I have had a few areas for concern this week but are all in hand.

Karen · 5 December 2023

Agent replied · 22 October 2024

Dear Karen, It’s great to hear that you have had a brilliant experience with us. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a great experience working with Michael Mason from Dexters. He was incredibly helpful, professional, and responsive throughout the entire process of securing our new home. I would definitely recommend Michael to anyone looking for a reliable and dedicated lettings consultant. Thank you again for everything!

Aleksandra · 20 July 2025

5/5

Google

I had a wonderful experience working with Felicity. She was always friendly, professional, and very responsive. Felicity guided us through the whole process with great care and made everything smooth and stress-free. I really appreciate her support and would highly recommend her to anyone looking for a reliable and kind property agent.

Юлія · 8 November 2025

Agent replied · 22 November 2025

Dear Юлія, Thank you for taking the time to leave a wonderful 5 star Google review. Felicity will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

I had a fantastic experience with Sydney at Dexters New Cross Gate. They were both professional and friendly. Communication was excellent throughout, and they made the whole renting process smooth and stress-free. I couldn’t be happier with the service and would highly recommend them to anyone looking for a reliable estate agent!

Sandra · 8 November 2025

Agent replied · 22 November 2025

Dear Sandra, Thank you for your kind comments regarding the Dexters New Cross Gate team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Trustpilot

Thanks to Property Management Service…

Thanks to Property Management Service by Dexters and special to Monika.She is very helpful, always on phone with us and ready to help us, with professionalism. She is very nice and helpful.Thank you Monika for everything you do for us.I really appreciate your hard work.

Cristinel · 16 May 2024

Agent replied · 22 October 2024

Dear Cristinel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Just writing a little message to thank Harry who has gone above and beyond to help my flatmates and I find a place to live. He has been so helpful, communicative, and incredibly generous with his advice. He really stands out to other agents we have spoken to during this house hunting process.

Olivia · 30 November 2023

Agent replied · 25 October 2024

Dear Olivia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Harry, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent after service

We have been renting through Dexters and have found the whole experience to be a really positive one. Sometimes agencies can be great for the initial deal and drop off, but we have had the opposite experience. We have been really impressed by the management service provided by Dexters. In particular, property manager Khalisha has been exceptional; really going above and beyond to be as helpful as possible. 5 stars!

Deirdre · 23 May 2022

Agent replied · 27 December 2024

Dear Deirdre, Thank you for your review, and mentioning your experience with Khalisha. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

First class service from Tara Kotey

Tara has been excellent at sorting out a major roofing problem on our block of flats with Lambeth Council plus various other issues in our flat. Very conscientious in organising the inspection and repairs and keeping me informed. First class service.

M · 17 September 2025

5/5

Trustpilot

Thank you Donalina - a professional and friendly service

I have had a responsive and meticulous service from Donalina in managing two flats in Kingston to a high standard. Donalina communicates with me promptly about any issues that arise and she helps me to find cost-effective solutions that keep the flats looking nice and the tenants happy! It works well, thank you Donna!

Tina · 28 October 2023

Agent replied · 22 October 2024

Dear Tina, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Kudos Christian Pengelly!

I would like to commend Christian Pengelly for his professionalism and support in successfully and amicably resolving a rather serious issue with my tenant. He was always available when I needed him, responding to all my calls and emails, and making sure that we resolved the issue effectively and efficiently. Thank you Christian!

George · 21 November 2023

Agent replied · 22 October 2024

Dear George, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters New Cross's Google reviewsLeave Dexters New Cross a review

Questions about Dexters New Cross Lewisham

Has Dexters New Cross won any awards?

Yes. Dexters New Cross won Gold in The Trusted Agent 2026 awards.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent