Dexters New Cross Lewisham reviews

★★★★★ 5/5

Google

Could not recommend Peter James more. The whole experience from start to finish has been efficient, transparent and extremely easy. I’d like to give a special mention to Saffron, who’s professionalism and diligence helped us to secure our dream property in what was a highly sought after address and has been hugely attentive during the whole process. Would certainly use the estate agent again.

James · 9 January 2023

★★★★★ 5/5

Google

I'm very happy to recommend Demi from the Dexters New Cross team as a great and very helpfull seller. She's been ontop of everything and has helped us enourmously in securing the property we wanted to buy. Her communication has been great and we're very happy that she's going to overview the selling process.

Hammeken · 26 October 2023

★★★★★ 5/5

Trustpilot

Consistently attentive

Myra and her team have always worked to get things done quickly - whether that’s re-letting my property or dealing with tenant issues. Myra always responds quickly to my calls and I have been extremely pleased with the service - so much so that I have now been with her for over 10 years.

Susan · 25 October 2023

★★★★★ 1/5

Trustpilot

I'd rather rub salt in my eyes than deal with Dexter's again

After only asking for sales people to call to arrange viewings in my rented flat, that was too much for them to bother with. The team are rude, threatening, aggressive and absolutely do try to play my landlord and I off against each other. They tried to blackmail me, and only a month ago I was 2 days away from homelessness. Luckily the council and my MP were willing to take an interest and the matter went quiet. Of course they tried to extort me out of additional money too, which my solicitor advised should not be paid, just standard agreed rent, on time. I'm so pleased I won't have to speak to any of these ever again now I've moved on. Avoid Richmond branch. Lettings and sales are both hopeless. EDIT: 3 weeks after leaving the property, there is no sign of my deposit being returned, no problems communicated and nobody is in contact regarding my issues. I'm sure my new details shouldn't have been requested if Dexter's don't intend to use them for the purpose of returning my deposit, which was the point of the form I had to complete.

Michelle · 3 December 2024

★★★★★ 5/5

Google

Johnathan was very helpful, had a good understanding of what we where looking for and was able to make suggestions for what would work for us. Very friendly, polite and easy to chat to. Was very proactive when we where clear about what we are looking for. Katie

Katharine · 28 February 2024

★★★★★ 5/5

Trustpilot

Tenancy change made easy!

I have recently made some changes to my tenancy through Dexters. The process was simple and straightforward, and communication from the Dexters team was great throughout. I would like to thank Nathan Cain and Dan Faulkner, the latter having been particularly helpful!

Max · 21 June 2024

★★★★★ 1/5

Trustpilot

Disgusting company, disgusting people

super attentive, they call you all the time, they want to be liked until your request to rent the apt is approved, then you will know who is really Charlie or Dexters.we lived in a apt 70 burton court, franklins row Sw34sx Chelsea for over a year, we had several problems with the apt and one of them was a RAT INFESTATION, we have a 2 year old baby and every day we had to live with rats in every room of the apt, we called dexters several times and no one wanted to help, the landlord even sent us some guys to try to cover some of the countless holes made by the rodents but nothing could contain the rats, there were days of terror inside the apartment 70 burton court, franklins row Sw32pu, THIS HERE is not a complaint but a mother's outburst, I wouldn't want this to happen to other families, the rats are still there, dexters will not change, they treat their customers like trash, all they want is your deposit and that's it! I do not recommend dexters sloane avenue to anyone and the worst of all employees is called CHARLIE.

Dayana · 29 November 2024

★★★★★ 4/5

Trustpilot

Really helpful team!

Archie has been super helpful and supportive through the process of putting through an offer of a property we want to rent. It was great to have him show us around too!

Gemma · 28 November 2024

★★★★★ 5/5

Google

Micheal has been so wonderful person to be around with,so gentle,so honest,been helpful, within a week I and my partner moved to our new home Michael can be count on any time bless you Micheal 💯 Cheers …

Dupe · 26 August 2024

★★★★★ 5/5

Google

Kayleigh Burrett did a great job handling my purchase of my property. It became quite complex, but Kayeligh was highly responsive and supportive throughout. She handled all my questions professionally at all times, despite the stress levels increasing.

Kevin · 26 August 2024

★★★★★ 1/5

Trustpilot

Mislead buyer on chain, wasted time & money

I had an offer accepted on a property in Hampton and proceeded to do legal work having been told that chain was closed. I made it clear at the time verbally and on all the offer forms that my own buyers had put a deadline of 4 months to exchange and complete. This was a hard deadline as they were renting and had been given notice as the landlord was selling up. I was advised that the chain was closed as the vendor was buying a property also being marketed by Dexters and the vendor of that property was not reliant on the sale proceeds for their onward purchase. I therefore reasonably assumed that the transaction could complete in the 4 months. I also discussed this with Katie the agent for the vendor and she concurred. However, a few months in prior to her going on holiday and when the legal work on my sale and purchase were nearing completion I asked if she could agree a likely exchange date for the contracts. My calls were fielded and her manager confirmed the chain was not closed. I was left with no choice but to find another property to buy as I would have lost my sale. This fiasco cost me £1000 in wasted legal fees and a lot of upset. Dexters don't seem particularly scrupulous and they didn't much seem to care, matter of fact telling me that they had another interested buyer. Not surprising when they refused to list the property as sold subject to contract. They wanted to use it as a hook to get interested buyers to see other properties and assured me that they were not doing viewings on the property once my offer had been accepted. Buyers and sellers in Hampton beware. I notice the property still has not exchanged so their tactics do not advantage those they act on behalf of and pay their commission either!

Zosha · 27 November 2024

★★★★★ 5/5

Trustpilot

Ah Dexters (Tower Bridge office)

Ah Dexters. I get an email from these guys and I know I'm getting an email from intelligent, switched on, motivated people. There is a delicious air of efficiency about everything they do - it comes from the top down. I've just signed a new contract they arranged. This is estate agency at its finest, and it stands out.

John · 19 May 2023

★★★★★ 5/5

Google

George helped us sort out a house in 2 days!

Līva · 19 September 2026

★★★★★ 5/5

Trustpilot

Brilliant service in finding rental

Dexters have been brilliant in helping us navigate what usually can be an anxious time in finding a rental property in London. In particular Chelsea Halloran in the Teddington branch has been with us over the past few weeks assisting in all our questions and search. Chelsea has always been super friendly, professional, and accommodating. Would recommend their service without a delay. The whole team have just been great to us.

Kevin · 11 January 2022

★★★★★ 1/5

Trustpilot

Posted a review about this company but…

Posted a review about this company but it was not accepted and so, I shall post the same review again. Absolutely awful experience and unfortunate that one star is the lowest star that you can give. First photographer used by Dexters was an absolute amateur - slow to issue photographs to be agreed which were all subsequently binned.Floorplan incorrect also. Second photographer was better but then waited ages for the photographs to come through. Spent yesterday all day agreeing photographs to be used and those to be rejected, hard copy brochure to be agreed with Dexters to launch online also.Dexters then just totally ignored with a fifth of the agreed photographs missing online and a third of those photographs rejected included online.Floorplan also incorrect still. Rang the office three times but no one answered the phones in the branch dealing with our sale. Slow service and extremely unprofessional. Never known such a poor Estate Agents. Truly truly dreadful

Preston · 22 November 2024

★★★★★ 5/5

Trustpilot

I used Dexters as managing agents for my house

I used Dexters as managing agents for 10 years. I have always found them to be highly professional and reliable. Munir in particular has assisted me on 2 occasions when financial pressures have caused huge stress. On both occasions, he has gone over and above the “extra mile” in order to find a satisfactory solution. He has been both professional and approachable showing that it is possible to show a human side even when trying to maintain a business in these difficult times. I would have no hesitation to thoroughly recommend Dexters.

Tania · 20 November 2024

★★★★★ 5/5

Trustpilot

I'm ending my tenancy with Dexters for…

I'm ending my tenancy with Dexters for personal reasons, however I would like to give Petros Giorganos a 5 star review for being such an amazing executive, thanks for all the support during my tenancy. I will definitely recommend Dexters to anyone.

Carlos · 16 September 2026

★★★★★ 5/5

Trustpilot

I've been looking for properties to…

I've been looking for properties to rent for a while now and calling up multiple estate agents can be quite overwhelming and stressful, however I've had a great experience with Dexters. Gemma Mason was incredibly helpful over the phone, giving articulate information with complete clarity which I much appreciated. I can't wait to view the property soon!

Mimi · 30 June 2023

★★★★★ 5/5

Google

Phillippa at Peter James was brilliant throughout the whole process of our sale. Incredibly proactive and really personable, we felt in completely safe and experienced hands every step of the way. (Wish the same could have been said of the agent for our onward purchase, but Phillippa was great at dealing with them too!) We will definitely be using Peter James and Phillippa again in the future. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Chris · 26 October 2021

★★★★★ 2/5

Trustpilot

Over promised and under-delivered

Two stars for Honor Oak as they sold our house. But only two stars as they sold it for £80k less than what they were ‘very confident’ they could sell it for. Also points knocked off for promising senior involvement from the EA that initially came out (and promised the world) but this tailing off pretty quickly and the only contact being with a more junior agent. And point off for insisting on taking me to view pre-sale properties that ‘would be perfect’ for me but that met none of my needs ie not even having enough bedrooms. A complete waste of time. I assume this is what they did when they got 5 viewings through my house in first weekend but no offers. Just convinced people to come knowing they’d not be interested. All in all we got one offer - a far cry from their promises. Wouldn’t use them again

Em · 17 November 2024

★★★★★ 5/5

Google

After a long journey selling and buying Kayleigh has been a breath of fresh air. She has been good at listening to our needs and calm and insightful in her responses. A very good agent. Thank you!

Tim · 26 August 2024

★★★★★ 5/5

Google

Very positive experience in finding a home with these Estate Agents. The service I have received is excellent. My first point of contact was Jonathan, who was a pleasure to deal with. He is really helpful, knowledgeable and professional. He found a perfect apartment for my friend and me. I would highly recommend Peter James as a letting agent, the customer service is fantastic.

Veronica · 26 October 2022

★★★★★ 5/5

Trustpilot

Overseas First-time Landlord Review

Dexters have been managing our Clapham property since over 2yrs, and we are very happy with their service overall. The lettings department is extremely efficient. With we having moved overseas, communication wrt managing the property was always going to be a challenge, but a special shout out to Tia Blackmore-Saunders who has been extremely helpful, polite, very prompt in her responses to our queries, and very clear in her communication throughout.

Vipul · 23 November 2021

★★★★★ 5/5

Trustpilot

Jadasa Andjadiumi has been absolutely…

Jadasa Andjadiumi has been absolutely fantastic is resolving various issues in our apartment shortly after we moved in. She was responsive, professional and efficient at resolving all matters raised and provided timely feedback on our questions and on repairs to be done. We were most grateful for her help and support.

Consumer · 18 November 2023