Dexters New Cross Lewisham reviews

★★★★★ 1/5

Trustpilot

Avoid!!

Avoid!!Our buyer is selling their property through the Shoreditch branch and I am very disappointed with how this agent is handling the transaction. There has been a problem with their property being unregistered, which is causing huge delays and a lot of upset in the rest of the chain - as we have all been ready to move for over 5 weeks now. Yet no one from this agent appears to care or want to act proactively help move the transaction forward. I'm starting to wonder if anyone at this agent even has a clue what's going on or what they are doing.

Sherele · 1 June 2022

★★★★★ 5/5

Trustpilot

Dexters Kingston

The director Sonia at Dexters Kingston was absolutely amazing in helping me to resolve my tenancy deposit issues with the landlord. Sonia is very efficient and understanding and everything was communicated in a professional manner to come to a fair and positive resolution. Thank you Sonia! I am truly grateful for your time and effort

Donna · 16 May 2024

★★★★★ 5/5

Trustpilot

Muswell Hill Office

The Muswell Hill office staff have been really helpful, going above and beyond. In particular Monika

Anonymous · 18 October 2025

★★★★★ 5/5

Trustpilot

From negative to positive

Well what can I say? I had originally written a poor review, because I had been told incorrect feedback which I thought was prejudice towards disabilities. But I have to say, my faith has absolutely been restored by the Surbiton branch. I'm giving 5 stars to the branch, but in particular to one agent especially, Codie Haddon. What an asset, not only to the branch but also to the industry.To say she has gone above and beyond to help us is the understatement of the century. She's worked tirelessly to close a deal for us and without her help, I have no doubt we could have become homeless and I am disabled.In general I have had a good experience with Dexters. After one very negative experience from another branch, Dexters Surbiton, and Codie especially has restored my faith in them.Thank you Codie and the team.

Mimi · 23 May 2022

★★★★★ 5/5

Trustpilot

100% positive experience

We have had an incredibly smooth journey with Jamil at Dexters. Our house sale has gone through without a single issue and whenever there have been any questions or concerns Jamil was always very responsive and sorted these out right away. Can't recommend Dexter's enough. If we ever move again we will certainly use them and would recommend them to anyone we know looking to sell! 100% positive experience.

Poppy · 26 June 2023

★★★★★ 5/5

Trustpilot

Great service from Dexters

Had the absolute pleasure of dealing with Joseph Kwaw to arrange a new tenancy. Top service from him, and helped with all ours needs from viewing through to getting the keys. Pretty sure he’ll be round for a pint once I’ve moved in!Dexters office in general were great helping if Joe was in another call when I phoned, so I can’t recommend them highly enough. Glad to have found a place through these folk. Definitely were the good guys in all the letting agencies that I phoned. Cheers Joe and co. 👌🏻

Daniel · 22 May 2022

★★★★★ 5/5

Trustpilot

Thank you so much Sarah

I just wanted to leave a review regarding the excellent work and attention shown by Sarah for our property purchase. Sarah was professional and patient throughout the process. She listened to my requirements, and as soon as a relevant property came onto the market she informed me immediately. Throughout the process she was supportive, helpful and took time and attention to facilitate all of my requests. I have purchased many properties, but rarely have I come across an estate agent who has been so easy to deal with, and available to take calls at all times. Thank you so much Sarah and I look forward to dealing with you in the future.

Raza · 18 May 2022

★★★★★ 5/5

Google

Sandra made the purchase of my new property really easy. She was extremely personable and proactive which helped ensure the process was swift and without delay. I'm over the moon with my purchase but if/when I decide to eventually sell I will definitely use Peter James. As the buyer, I had no say in the estate agent but my positive experience has ensured I will recommend to friends and family. Thanks Sandra and the team.

Vicki · 10 December 2022

★★★★★ 5/5

Google

We were helped with our search for a place to rent by Harry, one of the estate agents, at Dexters. Although we sadly didn't end up renting the place due to our own personal reasons, Harry was an absolute star throughout. He was professional, helpful and transparent throughout. We'd highly recommend him for anyone looking for help with places to rent.

Dharam · 9 January 2024

★★★★★ 5/5

Google

Working with Dexters has been super smooth, with great communication. I felt like they put a lot of work and time into generating multiple viewings for my flat, and found a great tenant. I trust them to manage it for me. Shout out to Harry and Jack in particular for making the process clear and easy. A super satisfied customer.

Bryony · 29 January 2024

★★★★★ 5/5

Trustpilot

Moving from what had been our family…

Moving from what had been our family home for over 14 years was always going to be and emotional challenge for us - but the team at Dexters and particularly Graziana, could not have been more supportive; helpful and understanding. Graziana carefully 'held' us through the entire process for which we will be forever grateful.

Alan · 9 May 2024

★★★★★ 5/5

Trustpilot

Very happy with service

I chose Dexters as they were located very close to the property and knew the area well. I worked with Jean-Charles at West Kensington Dexters. He was always genuinely friendly and helpful as well as efficient and well informed about the property market. He kept me well informed throughout the selling process which dragged on for various reasons. Dexters also gave me a spot on valuation for probate purposes and we’re exceedingly considerate throughout a difficult time for me.I would definitely recommend them.

Marysia · 9 May 2022

★★★★★ 5/5

Google

Couldn't be happier! Demi just totally 'got' what I wanted, showed me the perfect property, and within 24 hours the offer was made and accepted. I'm not sure you can't get a better service than that anywhere! Plus Demi is just a delight to be with, bubbly and full of really terrific ideas to bring a property's potential to life. Five stars from me!

C · 26 October 2023

★★★★★ 5/5

Trustpilot

Dexters manages three flats for me

Dexters manages three flats for me. Graziana is so easy to talk to, I appreciate her advice and her efficiency. I think she would be very good communicating with the tenants too, even when it might not be an easy conversation. She takes the stress out of it for me and is always up beat which I appreciate. Many thanks for your help.

J · 17 November 2023

★★★★★ 5/5

Trustpilot

Thank you Anthony Grundy and Dexter’s

Anthony Grundy assisted me with the renewal of my lease. Initially, I was overwhelmed by my rent and bills and was happy to give up my rented flat as my mindset. He gave me time to respond as I was working crazy hours, sound advise and made sure I feel supported as I renewed. Thank you Anthony for your patience, to my landlord and to the Dexter’s Team.

Maria · 9 July 2023

★★★★★ 5/5

Trustpilot

Dexters have been brilliant from the…

Dexters have been brilliant from the word go. And Jamie, Ben, Ken, Daniel & also Claire (my property manager) have all been very efficient & helpful. I wouldn’t hesitate to recommend Dexters to any potential landlords or tenants :0)

Susie · 14 May 2026

★★★★★ 5/5

Google

We recently worked with Dexters - New Cross for the first time looking for a flat to rent, and our experience was amazing. Our agent Jonathan Walker was very professional, quick to sort things out for us, and always there for our questions. He made our renting experience a very quick, smooth and positive one, thank you Jonathan!

Roxana · 28 February 2024

★★★★★ 5/5

Trustpilot

Upgrading work under difficult circumstances

We have had a lot of upgrading work done to a house that had not had a change of tenant for many years, only to then find we needed additional works when it was declared a HMO. Chris and Pam have given us excellent service and achieved this with the tenants in situ, and in difficult circumstances while Covid was still a factor.

Guest · 7 November 2023

★★★★★ 5/5

Trustpilot

5 star service received …

5 star service from Sebastian Baldwin at the Dexter Teddington office. This move was very emotional for me and Seb has been so helpful and so professional. Answering all my questions and emails no matter how many I sent. He has put me at ease and I would highly recommend working with him and the Teddington office. I’m so excited to move and would like to say a huge thank you to Seb for supporting me in making this happen from start to finish . THANK YOU!!! Tracey

TC · 6 April 2022

★★★★★ 5/5

Google

My partner and I had viewings with Felicity, showing us around flats in New Cross. We found the service very efficient, we saw multiple properties at once and the agent went out of her way to help us find more properties that suit our perameters. ✨

Anna_ley · 17 March 2026

★★★★★ 5/5

Trustpilot

I have used Dexters property management…

I have used Dexters property management for a number of years on one of my properties and would recommend highly. You do hear so many horror stories from friends of unethical agencies and crippling expenses, but Dexters differs.The communication from my Property Manager, Louis Preston has been great and service over the past 2 years has flown.

John · 15 March 2024

★★★★★ 5/5

Trustpilot

Pleasure working with Alistair

Absolute pleasure working with Alistair Maclean at Dexter's to get our mutual clients transaction completed so swiftly, smoothly and efficiently. Such a delight to work with and pushed all parties to get completed in a speedy and professional timescale. Communication was a breeze thank you Alistair!

Pam · 26 September 2024

★★★★★ 5/5

Google

I have to admit I was feeling slightly apprehensive about putting my flat on the market, but the team at Dexters New Cross were professional, hard working and a pleasure to deal with. In particular my thanks to Kayleigh for arranging so many viewings, and finding a buyer so quickly. A great result.

Greg · 28 May 2024

★★★★★ 5/5

Google

Sandra made the purchase of my new property really easy. She was extremely personable and proactive which helped ensure the process was swift and without delay. I'm over the moon with my purchase but if/when I decide to eventually sell I will definitely use Peter James. As the buyer, I had no say in the estate agent but my positive experience has ensured I will recommend to friends and family. Thanks Sandra and the team.

Vicki · 26 October 2022