Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
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5/5
GoogleI had a great experience with Conran Lee selling our home. The team helped to put the property on the market promptly and arranged viewings. Frank helped through the negotiations and diligently followed up with the buyer and solicitors throughout. He kept us informed on the process and blockers.
I would highly recommend Conran Lee and Frank for local property transactions.
Vijayeta Β· 23 August 2025
Agent replied Β· 22 September 2025
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
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5/5
GoogleErika is a star!! She is very knowledgeable and responsive. She is also quite proactive, chasing both parties, keeping on top of things and doing her best to get things done fast. She is also very reliable, doesn't cut corners and plays it by the book. Thanks to her the process took much shorter than it would normally do and there were no issues. Thank you for the 5 star service!PositiveResponsiveness, Quality, Professionalism
I Β· 24 October 2021
Agent replied Β· 23 October 2024
Thanks for the 5* review in return for the 5* service.
Regards
Simon
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5/5
GoogleDealt with Erika in the Eltham branch, she was nothing but helpful and professional. From the day i viewed my chosen property with her she carefully walked me through the whole process. She gave me great advice and even though the whole buying and selling process was a challenge she kept me calm, gave me advice on how to deal with things and just made the whole process a lot easier for me. I would highly recommend using Conran and hopefully you will be lucky enough to deal with Erika!
Cassy Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you so much for your thorough review of Conran and especially Erika. I have passed this onto Erika who is thrilled with your kind words.
Thanks
Simon
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1/5
GoogleUnprofessional, unreliable, and utterly dismissive. I scheduled a property viewing with the Sales Team Manager, Aaron, but he was a total no-show. I waited for 20 minutes outside the property, calling and emailing him with zero response.
If this is how a "Manager" treats prospective clients, I wouldn't trust this agency with a single penny. Absolute lack of basic courtesy.
Sooo Β· 10 May 2026
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5/5
TrustpilotOwain has been helpful every step ofβ¦
Owain has been helpful every step of the way. highly recommended
O Β· 25 July 2025
Agent replied Β· 25 May 2026
Thank you for leaving a wonderful 5* review. Kind regards, Asma
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5/5
GoogleDevon was amazing throughout the process of purchasing my first home. He went above and beyond throughout and helped with every detail.
Danny Β· 10 February 2026
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5/5
GoogleQueen and her team were brilliant all the way through the process. Really helpful and always available to answer questions. They were available for viewings as requested, nothing was too much hassle. They helped the sale go through on time. Couldn't have asked for more. Thank you!
Jessica Β· 27 January 2024
Agent replied Β· 23 October 2024
Dear Jessica, We really appreciate you taking the time to leave such lovely comments about Queen. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Conran Lee team in the future. Kind regards, Sarah , Customer Relations Team.
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5/5
GoogleI had Sam Lawrence come around to give me a valuation, he was very thorough and was totally honest on what is going on in the current market. He is a very pleasant young man and is a great asset to Conran Lee Estate Agent. Thank you Sam.
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Carol Β· 24 October 2023
Agent replied Β· 23 October 2024
Thanks for your kind review, Jean. We agree that Sam is a very pleasant man! Delighted to hear your valuation went well.
Regards
Kelly
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5/5
GoogleMy partner and I have just sold our flat with Conran and they were very professional and helpful throughout the whole process. They were always available to chat or reach out to via email. I think they did an excellent job and worked even harder during the pandemic to keep everything running as smoothly as possible. Big shout out to Nikki, our estate agent, for doing an amazing job.PositiveResponsiveness, Professionalism
Sam Β· 24 October 2021
Agent replied Β· 23 October 2024
Hi Sam, thank you for recognising Nikki's work in your review, it means so much to us all.
Warmest regards
Simon
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5/5
GoogleFrom start to finish, my experience with Conran Lee has been great - a real breath of fresh air from previous agent experiences. From the initial viewings through to the buying process, the team have gone way beyond expectations to help make it as smooth and easy as possible. I'd especially single out Sam, who did the initial viewings, and huge props to director Rob Iomazzo who has been so brilliant in helping move the process forward with knowledge, experience, grace and good humour throughout. I would highly recomment making Conran Lee your first stop when looking for a new property.
Amy Β· 10 October 2024
Agent replied Β· 23 October 2024
Dear Amy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah, Customer Relations Team.
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5/5
GoogleI purchased my home through conran lee, Rob was very pleasant to work with and kept me informed throughout the process and made sure everything progressed in a timely fashion. Highly recommend
Hari Β· 10 October 2024
Agent replied Β· 23 October 2024
Dear Hari, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Rob. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.
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5/5
GoogleWe have just recently bought our first home and worked with Queen from the first viewing to completion. She was super professional and always on hand to answer our queries quickly! The customer service from beginning to end with Conran has been fantastic and I canβt recommend them enough!
Pranay Β· 24 October 2023
Agent replied Β· 23 October 2024
Dear Pranay, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
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5/5
TrustpilotI have had a fantastic experience withβ¦
I have had a fantastic experience with Conran over the last nine years. Every time I needed anything they were there to support and would come back and respond quickly. Debbie in particular has been there throughout this time and would be so helpful, warm and efficient. Thanks for everything and keep up the good work!
Nav Β· 28 July 2025
Agent replied Β· 25 May 2026
Dear Nav, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
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5/5
GoogleI had my house on the Market for 6 months with another Local Agent with very little interest.
I decided to call into Conrans Lee office to discuss selling my home & was bowled away with the Positive & Upbeat energy I received from Salvatore & Oliver.
They came to view my house immediately & told me they would have NO problem in selling my house.
I had more viewings in the first week than the previous Agent had provided in 6 months.
One of the viewers made an offer after a second viewing of my home, though well below what I was expecting.
The following week, Salvatore, who had been on holiday, contacted me to arrange a new viewing.
I asked him about the offer received while he was away & asked him if he could contact them again.
As a result, Salvatore came back with an improved offer which I was willing to accept.
I have to sing Salvatores praises, for without his passion & intensity, I doubt we would have achieved such a positive outcome.
Chris Β· 15 September 2024
Agent replied Β· 23 October 2024
Dear Chris, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah, Customer Relations Team
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5/5
GoogleWe have been working along Sam at Conran and he has done and excellent job at sourcing properties for us. Fab communication from the very beginning, helpful and extremely professional. We look forward to continuing to work with Sam and the team on various projects!
Thank you!
Adele Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your review Adele. Being relatively new, Sam will be thrilled to receive such great feedback - and we agree with you!
Regards
Kelly
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5/5
TrustpilotDanielle is our lettings agent
Danielle is our lettings agent. She is extremely responsive, very proactive, professional and courteous. She follows up on all outstanding actions, which gives us, as tenants, complete peace of mind knowing that Danielle is managing our property to such high standards. Thank you very much!
Claudia Β· 27 November 2023
Agent replied Β· 23 October 2024
Dear Claudia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
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5/5
TrustpilotHard working and professional
Massive thanks to the team at Conran, particularly Kellie, for helping us buy our first home! Kellie was extremely professional, supportive and hard working throughout the whole process and we can confidently say we wouldnβt be here today without her. Thank you Kellie and Conran!
Charlotte Β· 1 November 2023
Agent replied Β· 23 October 2024
Dear Charlotte and Ben, Thank you for taking the time to leave a lovely review regarding Kellie. Kind regards, Sarah Tranter, Customer Relations Team
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5/5
GoogleItβs a pleasure to give a 5 star rating thatβs fully deserved. Rob and his team provided an excellent and informative service from first visiting the property and providing a price estimate through to completion of the sale. Would certainly recommend others to use .
Robin Β· 24 October 2023
Agent replied Β· 23 October 2024
Hi Robin, and thank you for your kind review and recommendation. Rob is an excellent, experienced agent and works with a great team to really look after their clients.
Regards
Kelly
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5/5
TrustpilotWe were living in a rented houseβ¦
We were living in a rented house managed by Conran for the last 4 years and had a very good experience all throughout. Lucy dealt with any issues and requests promptly and communication with contractors (in the case of repairs) and the landlord were very quick and reliable.
Philippe Β· 10 September 2025
Agent replied Β· 22 October 2025
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
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5/5
GoogleMet Rob when viewing. Very professional and knowledgeable about the property and the area. Rob and the team at Conran have been a pleasure to deal with, quick to respond and efficient.
I would have no qualms about dealing with them again.
Joanne Β· 28 December 2023
Agent replied Β· 23 October 2024
Hi Joanne and thank you for your review. We recognise the importance of having a team with local knowledge and a personable attitude. We look forward to working with you again.
Regards
Kelly
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5/5
TrustpilotFixing house defects professionally and quickly
Since taking over management responsibility for my property on Elverson Road, Owain Wilsonββββ has provided a professional and friendly service in coordinating a number of issues recently. His quick action has and detailed updates has enabled issues to be resolved in most efficient way. I really appreciate Owainβs efforts.
Josh Β· 29 August 2025
Agent replied Β· 25 May 2026
Dear Josh, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
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5/5
GoogleGreat service from the start.
Rob came around to my flat with a buyer already lined up, the marketing video and pictures were great quality. Nik was vital in pushing the sale over the line, which must have been hard with covid constraints and lots of people working from home. Thanks to the Nikki and the team at Conrad for a successful sale!PositiveResponsiveness, Professionalism
Tom Β· 24 October 2021
Agent replied Β· 23 October 2024
Hi Tom, thanks for the kind praise in your review. Rob & Nik are really appreciative; as I am.
I wish you are happy 2021.
regards
Simon
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5/5
GoogleRob was very professional and never stop until I find the perfect home after find a buyer for my flat before it went on the Market.
Judy Β· 10 October 2024
Agent replied Β· 23 October 2024
Dear Judy, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldnβt have been any better and the team in our Lee office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
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5/5
GoogleThank you so much to Nikki M at Conran Lee Branch who sold my house in Grove Park on the first day of viewings, she was helpful from beginning to end (even doing the job of the solicitors to speed the process along).
I would definitely recommend them to anyone wishing to sell or buy a property. Faultless and rates were fantastic ππΌ
Fay Β· 24 October 2021
Agent replied Β· 23 October 2024
Hi Fay, I am so glad that Nikki got you the desired result. I appreciate your strong recommendation, and review. As does Nikki.
Regards
Simon
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