Trusted Agent profile · Lewes

Cubitt Lewes reviews

4.7

★★★★★ Excellent

1,811 reviews across 2 platforms

78-79 High Street, Lewes, BN7 1XN

Part of Cubitt and West, see every office.

Cubitt's office in Lewes, at 78-79 High Street, is rated 4.7 out of 5 across 1,811 reviews on two platforms, including 95 Google reviews rated 4.8.

Google logo

4.8 / 5

95

Reviews on Google

This office

Trustpilot logo

1,716

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lewes office, from every platform, shown as written. First names only.

5/5

Trustpilot

5 Stars for Cailean

Cailean was excellent and made up for the short comings of certain other staff members within the branch. He was responsive, conscientious, helpful and also went above and beyond to try and help us escalate enquiries that weren't his direct responsibility. To Cailean alone I give 5 stars for taking responsibility of our purchase. I hope other staff members learn to embody his traits and the respect he shows to his clients.

Andy · 17 March 2022

Agent replied · 13 June 2024

Dear AndyThank you for taking the time to write a positive review about Cailean at our East Grinstead Branch. We will certainly take on board your comments but are glad that Cailean could help you out as much as he did.We will be sure to pass this on to Cailean.Kind regardsBecky Jennings, Operations Director

5/5

Trustpilot

Amazing experenice start to finish

Amazing experenice start to finish, we left our contract early, they timed us leaving with the new teants almost semesley and throughout our contract were extremely helpful and quick to get back to us. Which we feel puts them above previous estate agents we've had. We wanted to say a huge thank you to Marcus in particular ! Will defenitly be using you guys when its time to buy our first home.

Ellie · 22 February 2022

Agent replied · 13 June 2024

Good afternoon Ellie,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Marcus. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Google

Can't recommend this place enough. We're first time buyers and they were friendly and efficient from day one. Even when we had a few frustrating delays (which was out of their hands), it felt as though everyone was on our side and doing everything in our best interest. Special mention to Susan who was a rock all the way through and went above and beyond what I'd expect to help progress the sale. The only very slight criticism was that the solicitors they recommended were difficult to deal with at times but not a reflection on the branch itself. Overall would thoroughly recommend.

George · 10 June 2020

Agent replied · 11 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Cubitt & West

5/5

Google

We cannot rate Cubitt & West highly enough. The team in the Lewes branch (particularly Sue and Robin) have been so helpful and efficient throughout our recent move from Essex to Lewes. We faced numerous hurdles with the legal side of the purchase and the team were always on hand to help push things through and to help coordinate the vendors and solicitors during a very stressful purchase. I never imagined building a relationship with an estate agent, but having the familiarity and consistency really helped us feel at ease. It was Sue who ultimately recommended the property that we ended up buying and her frank, warm personality and good humour, along with her professionalism and efficiency were really invaluable. I have no doubt that she went above and beyond for us and we really couldn’t be more grateful. Thank you for all your hard work over the last eight months (!) we are finally where we want to be thanks to the team at Cubitt&West

Joanna · 10 June 2020

Agent replied · 11 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West

5/5

Google

In my opinion you only really get a true sense of an estate agent when things get fraught and in this sense Cubitt & West Lewis office passed the test with flying colours. Thanks to Susan, in particular, for her professionalism which enabled us to meet an incredibly tight timeline to exchange. Her sense of humour isn't too shabby either. I don't think you would be disappointed if you appoint this office to facilitate your property transaction. Like all good estate agents, Cubitt & West do get busy so don't be averse to giving them a little nudge if timing gets tight.

Robert · 10 June 2020

Agent replied · 11 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West

5/5

Trustpilot

Cubitt & West were great, especially Julie Bramble!

Cubitt & West did a great job on selling our house. The staff are all super friendly, knowledgeable and professional. Once we had our buyer, the exchange and completion process was handed to their Senior Sales Progressor Julie Bramble. Now this woman is absolutely amazing and works tirelessly to keep a chain together and make sure everyone has a good outcome. Our sale and purchase was particularly complicated, but Julie was with us every step of the way and went beyond the call of duty to make things happen. She’s amazing and deserves a big bonus! Thank you.

Jp · 13 March 2024

5/5

Trustpilot

The best place to find your next home

It is tough being new to the UK and also searching for a house, but trust me, Paige and Marcus from Cubitt and West made it so easy for my family to find a house and to settle in at ease. They kept me always updated on every step of the process and was patient and friendly throughout the process. The entire process to get a house was clearly explained to me and they had done a wonderful job following up on every aspect. I would surely recommend them to anyone who is searching for a house to rent in the UK also for anyone migrating to the UK, you can surely bet on getting an excellent house by contacting them. Regards Stalin

Stal · 12 March 2024

5/5

Trustpilot

Julie and her team were supper…

Julie and her team were supper supportive through the whole move and considering Cubit and West did not sale my property and i only used for purchase She helped answer questions in relation to my property

Craig · 11 October 2024

Agent replied · 23 October 2024

Hello Craig,Thank you for your positive review. We're delighted to hear that Julie and her team were able to support you throughout your move. It's great to know that Julie could help answer your questions about your property. Best regards, Cubitt & West

5/5

Google

Cubitt & West did a superb professional job when acting on my behalf in selling my house. Their advertising campaigns resulted in 45 viewings and the property had good offers that were accepted. The first "sale" fell through as the chain collapsed. Cubitt and West were straight back on the case and resulted in a 2nd sale. Unfortunately that fell through due to the interest rate rises. Again Cubitt and West worked their magic and this time we went down the "modern auction" route. This 3rd sale was the charm and was completed successfully. My thanks and appreciation goes out to Gareth Doolan, Chris Bignell and Manager David Knox for their hard work, tireless efforts, professionalism and a superb outcome all round. I would definitely recommend Cubitt & West to anyone requiring the services of an Estate Agent.

Michael · 11 March 2024

5/5

Google

We arrived in Lewes in April 2023 to find our next family home. We quickly set our hearts on a property which Gareth was highly reactive and knowledgeable about. Gareth showed us the property that same day, and we did a second viewing the day after, enabling us to be very competitive and fast in our offer. Thanks to Gareth, completion was fast, and we moved in quickly after the exchange! We recommend Gareth for any real estate project you may have in Lewes and nearby! Thanks again for your professionalism it was a pleasure dealing with you.

Valentine · 11 March 2024

5/5

Trustpilot

I put my property on the market with…

I put my property on the market with Cubitt & West in Cranleigh in November 2020 having had a wonderful experience with them trying to help me buy a few years prior. Kerry-Ann has been wonderful the whole way through checking in and updating when possible. Very friendly, helpful and approachable along with Ross. Great team and very glad to have now sold my property with them and would absolutely use them again wonderful team!

Sabine · 3 August 2021

Agent replied · 13 June 2024

Dear SabineMany thanks for taking the time to give Kerry-Ann and the team at our Cranleigh branch such a great review. They work extremely hard and pride themselves to provide the best possible service to their customers, and reading your review made their day.Your recommendation is very much appreciated and we will be delighted to help you in the future should you need us. Best regards,Becky JenningsOperations Director, Cubitt & West

5/5

Google

Great service and support from Max and his colleague Sophie, very informative and gave helpful advice.

Chris · 13 August 2026

Agent replied · 13 October 2026

We greatly appreciate your positive feedback on the service provided by Max and Sophie. Thank you for sharing your experience with us.

5/5

Google

Fred was a total professional: punctual, helpful, knowledgeable, thoughtful; hence the five stars.

Christine · 13 May 2026

5/5

Trustpilot

Cubitt & West waterlooville They were…

Cubitt & West waterlooville They were very quick and thorough to sell our late father’s house .Julie Bramble was very knowledgeable about the intricate details etc and Mo Hussain was very confident in the sale and advertising process and they were lovely as well as very professional.I had to pop into a Cubitt& West office in North End and they were very helpful and friendly as well .I thoroughly recommend Cubitt & West .

Toni · 23 September 2021

Agent replied · 13 June 2024

Good morning,Thank-you for you kind words about the Waterlooville office of Cubitt & West and in particular Julie & Mo. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

We cannot praise cubitt & west enough…

We cannot praise cubitt & west enough for all their support in finding our house. Claire has been absolutely fantastic in keeping in touch with us over a number of weeks of us looking for properties. She is friendly, communicative, professional and knowledgeable. Both Claire and Maddison have made us feel comfortable and valued, supporting us to now have an offer accepted on a house we loved but previously lost out on! Thank you so much.

Jenni · 30 April 2021

Agent replied · 13 June 2024

Good afternoon Jenni,Thank-you for your glowing review of the Southsea office of Cubitt & West and in particular Maddison & Claire. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

Buying made easy

From first viewing the property with Lorraine, to the many conversations with Julie, dealing with Cubitt & West as a buyer was as smooth as it could have possibly been. Buying a house is always super stressful, but Julie was always ahppy to take my calls and answer my questions, keeping me updated along the way.

Alex · 23 August 2023

Agent replied · 10 June 2024

Hi Alex,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how smooth they've been able to make your process.Best wishes,Cubitt & West.

5/5

Google

I approached Adam Barclay from Cubitt & West to discuss selling my property who referred me to Susan from the Lewes branch. She came to my house to discuss the marketing . She was very helpful so I decided there and then to go ahead and the property has now duly sold . I would also like to thank Garry Wheeler , the sales progressor for his weekly updates.Overall a fantastic experience.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 10 June 2021

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt & West

5/5

Trustpilot

I can not fault the Cubitt and West…

I can not fault the Cubitt and West team throughout the purchase of my new dream home. The whole team have been very helpful and friendly throughout especially Julie Bramble who always kept in touch with me and replied super efficiently to any emails or calls I made to her. You, the team and also the team at Jeffries all helped to make the sale and purchase journey less stressful than it could have been. Thank you.

Rachel · 21 December 2020

Agent replied · 24 August 2024

Good morning Rachel,Thank-you for your kind words about Julie - our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

4/5

Trustpilot

Long Process.

This was a long process Karen and the team helped to coordinate the solicitors and push information through. The solicitors were very poor on both sides not responding to emails or phone calls not asking the correct questions and were poor at understanding the issues with the sell. Karen helped to keep the pressure on and escalating when needed and finally helping to get this sell to completion. Karen was very helpful and polite.

Sue · 30 July 2021

Agent replied · 13 June 2024

Thank you for leaving us your feedback! Best wishes,Cubitt & West

5/5

Trustpilot

Highly recommend!

I have recently exchanged on a property I'm buying through Cubitt and West Southsea. Right from the start the team were extremely helpful without being overly pushy about added extras like a lot of other companies I viewed properties with. Ed, Andy and Julie Bramble all helped me at different stages, even helping me find another suitable property when the first seller pulled out of the sale. There was clear, prompt communication throughout and they were realistic about managing expectations. If I ever need to sell (or buy another property.. Hopefully not too soon!) then I would look to do this through C&W.

Rachel · 12 February 2024

5/5

Trustpilot

We all need a Julie

I cannot fault the service from Cubitt and West at all. I was unhappy with my previous estate agent and Cubitt and West were able to help with more viewings and generally making my home as attractive as possible. The conveyancing wasn't always straight forward but Julie Bramble was amazing chasing agents and conveyancers and keeping in regular contact. The whole company were amazing but Julie went even more above and beyond. I'm so happy with my service

Peter · 21 March 2024

5/5

Trustpilot

THERE WAS A CONSTANT REMINDERS AND…

THERE WAS A CONSTANT REMINDERS AND UPDATES FROM THE LET AGENTS/ REPRESENTATIVES DESPITE THE BEREAUCRATIC AND CUMBERSOMENESS OF THE RENTAL PROCESS AND PROCEDUCERS THOUGH I UNDERSTAND ITS PART OF THE PROCESS AND A FORMALITY AS A LEGAL PROCEDURE. THEN THE DIFFICULT BIT WAS THE POSTPONEMENT OF THE MOVE IN HANDING OVER OF THE KEY WHICH I UNDERSTAND WAS UNINTENTIONAL AND AGAIN WAS DUE TO MAINTENANCE WORKS TO GET THE PLACE READY FOR OUR HABITATION.IN SHORT THE EXPERIENCE HAS BEEN QUIET INTERESTING AND A LEARNING PROCESS KNOWING ABOUT FLAT FAIT , CUBITT AND WEST ETC . THE REPRESENTATIVES THAT SPOKE WITH ME ; ABBIE , SHARAON LAMBERT ETC WERE SO NICE , PATIENT AND UNDERSTANDING WHILST ADDRESSING OUR CONCERNS .THANK YOU ROBERT

Robert · 15 November 2024

Agent replied · 26 December 2024

Afternoon Robert,Thank you for your detailed review. We're pleased to hear that despite the bureaucratic challenges, you found our constant updates and reminders helpful. It's great to know that Abbie and Sharon were able to address your concerns with patience and understanding. We appreciate your kind words and are glad we could assist you through this process.Best regards, Cubitt & West

5/5

Trustpilot

Professional and Friendly

I am a first time buyer and found C&W very professional throughout the whole process. Clarisse at the Southsea branch in particular was responsive to my emails and remembered my name when i phoned into the branch to ask questions (it's the little things!). From putting the offer in, Julie was great at keeping me informed and trying to keep the process moving along despite the challenges of Covid19. Would highly recommend C&W when purchasing a home.

Beth · 9 September 2020

Agent replied · 11 June 2024

Good morning Beth,Thank-you for your kind words about Clarisse from our Southsea team. I will be sure to pass your comments along.Kind regards,Neil PIperOperations Director

5/5

Trustpilot

Effencent

After the completion, it let me know the key is ready 👍

Oilcock · 27 August 2026

Agent replied · 25 September 2026

We're so glad to hear that everything was ready for you! We appreciate your positive feedback of our services at Cubitt & West. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

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