Cubitt & West Lewes reviews

★★★★★ 5/5

Trustpilot

My journey with Cubitt & West…

My journey with Cubitt & West throughout my sale was positive. The team through, what can be a very stressful process and also one of someone's biggest purchases were professional, responsive and supportive from start to finish. Shout out to Dayne, Dave, Louis and Nigel for keeping me updated, helping me through any difficulties, keeping me updated, always being available when needed or had a question and more so when something needed moving. Having Cubitt & West really made a difference. Highly recommended!

Melania · 24 August 2026

★★★★★ 5/5

Trustpilot

Lost engagement ring !

Big shout out to Thomas Goodchild (of lettings and customer care) who is always there when I need him. Last time it was my shower and this time (through no fault of my own) it was my engagement ring that fell down the drain. I was absolutely devastated and so I got through to Thomas who called me to arrange the plumber to come as quickly as he can. Within a day the swift arrangements were made and then Thomas also phoned me after to check that everything had been sorted out for me. I'm so grateful for him always being on hand to sort out all my maintenance issues whenever I have any. He's awesome. Thank you so much for all the excellent service you have provided!

PEDRINA · 21 August 2026

★★★★★ 5/5

Trustpilot

Cubitt were great from start to finish

Cubitt were great from the start of the process to the end. Zoe sold the company well, explained the process and organised some fantastic photographs. The sales team were efficient and communicated well during viewings. After a quick sale Julie oversaw the progress of the chain and kept us regularly informed. Moving is a difficult experience and Cubitt made it as stress free as possible, would recommend to anyone selling their home.

Colin · 25 August 2026

★★★★★ 5/5

Trustpilot

Viewings with Lucia

Lucia was very helpful and answered all my questions on the 2 viewings that I had on the 29 of August at 58 Constable and 2 Aldingbourne Close. She was very accommodating, with a smile on a her face and polite. She did her best and I want to acknowledge her being open to share her knowledge. I hope we can build an amazing working relationship.

Andreea · 29 August 2026

★★★★★ 5/5

Trustpilot

We had a great experience with Julie…

We had a great experience with Julie the sales progressor at the waterloovile branch throughout our house purchase. She was friendly, professional and always kept us updated on how things were progressing. Julie was quick to respond to any questions we had and helped keep everything moving along, particularly during the more stressful parts of the process.

Brooke · 25 August 2026

★★★★★ 5/5

Trustpilot

Thanks Cubitt & West

Cubitt & West quickly found a buyer for our flat in a difficult market. At every stage of the transaction when we were having trouble with our buyer or solicitors, Katie was available to listen to our concerns and intervened personally to get things back on track. A big thankyou to Katie and her team!

Owen · 4 September 2026

★★★★★ 5/5

Trustpilot

From start to finish Cubitt and West…

From start to finish Cubitt and West have been fantastic. Always available to deal with any queries. Our house sold even before it reached the market due to their potential buyers list. Hannah Margetts has been brilliant keeping us updated with our sale. The staff and service have been brilliant and we would recommend them .

Beverley · 20 August 2026

★★★★★ 5/5

Google

Fred and Max have done an absolutely outstanding job selling my uncle’s property. From the very beginning, their professionalism, knowledge of the Lewes market, and attention to detail were clear. They kept me informed every step of the way, explaining the process clearly and always being available to answer questions, which made the experience smooth and stress-free. What really stood out was their excellent communication and the genuine care they showed throughout the sale. They went above and beyond to ensure everything ran seamlessly and achieved a fantastic result for us. I honestly couldn’t have asked for better agents, and I would wholeheartedly recommend Fred and Max to anyone considering selling their home in Lewes. They are a team you can truly trust to deliver.

Harriet · 17 September 2025

★★★★★ 5/5

Trustpilot

Fantastic level of customer service

My experience with cubitt and west has been fantastic from the get go. They have been very helpful and always there to answer questions if I had any. They reply super fast and if you phone them, they are more than happy to speak on the phone with you. A special mention for Julie who has been fantastic throughout my whole sale of my property. We had a few things go wrong in the chain and she has been fantastic guiding me through it!

Kirbie · 24 August 2026

★★★★★ 4/5

Trustpilot

Branch good, staff great!

The Cubitt & West branch we used were absolutely fantastic. Always there when we needed them and always the most helpful, especially when we had any questions or issues. My only personal issue with the company would be their use of a certain solicitors. I was deeply unhappy with their recommendation of solicitors who they recommended. You may say that I could have got my own but at that moment, being a first time buyer, I felt very much pushed into that choice. Things were great with the company themselves though. We were assigned Julie to help us and she's been absolutely spectacular. The amount of calls I've made to her to moan is frankly ridiculous but shes always been there to help, to explain what's going on and why, and to be that voice of reason when we needed it most. Very happy to have worked with her and if the review was just for her, it would have been an easy 5*!

B · 28 April 2026

★★★★★ 5/5

Trustpilot

Excellent Service!

We recently purchased our new home and had the pleasure of dealing with Esme and her team throughout the process. From start to finish, Esme was absolutely fantastic.

Natalie · 9 September 2026

★★★★★ 5/5

Trustpilot

Abbey Kitchener made every process easy…

Abbey Kitchener made every process easy for me, thank you cubist and west thank you Abbey for your nice and easy customer service assistant

Adebayo · 7 September 2026

★★★★★ 5/5

Google

Having been with another local agent for over 5 months, who did not come up with there expectations. We then switched to Cubitt and West amazing service, professional, kept us in the loop all of the time. Danny was amazing from the start then Fred and Karina took over, they were incredible very knowledgeable efficient friendly and DOWN TO EARTH. Sold within 10 days awesome can’t thank Karina and Fred enough.

Peter · 17 July 2025

★★★★★ 5/5

Google

Professional. Responsive. Efficient. Know their stuff. But more importantly, they have a sense of humour and they are HUMAN! Very relatable. I worked closely with Gareth at the outset and then Chris. Both were incredibly personable and easy to work with. Always good humoured despite the turbulent nature and twist and turns of house selling. Chris has gone above and beyond the brief by being willing to share his extensive knowledge and experience of the housing market in support of my property search. Thank you, you made the 'journey' much easier knowing you were on my team!

Ellen · 2 April 2025

★★★★★ 5/5

Google

We had an amazing experience with Cubitt and West. Chris Bignell got our house up on the market really quickly and arranged plenty of viewings at a time when the market is usually slow. He was incredibly communicative and friendly through the whole process. Our Sales Advisor, James Samuels, regularly updated our online account so that we had immediate access to feedback from viewings. There were many moving parts with our sale (we were selling two houses to fund purchase), and our Sales Progressor, Garry Wheeler, was brilliant. He chased all parties relentlessly to make sure that everything synched up and we were able to exchange on time. I couldn't be happier with my experience with Cubitt and West, Lewes, and highly recommend.

Laura · 19 March 2025

★★★★★ 5/5

Google

Just to say what a great team Cubitt & West in Lewes provided to support my sale. James was brilliant at booking in and facilitating viewings and was always supportive and positive throughout. He has a lovely friendly manner and is super responsive to even the silliest of questions. Garry has been of invaluable support throughout the conveyancing process and provided updates, encouragement and a positive attitude, even when it was taking longer than expected. He made the journey through conveyancing that bit easier to navigate and a lot less daunting. Tina and Chris have also shared their wisdom and excellent experience gained over many years in the business. Moving after 20 years is not for the faint hearted, but it has been made so much easier and more enjoyable thanks to this amazing team of lovely people. Thank you!

Suzanne · 21 February 2025

★★★★★ 5/5

Trustpilot

Valuation

hada valuation today although we are not on the market. The team Chris and Claire were very helpful.

Sue · 19 August 2026

★★★★★ 5/5

Trustpilot

Just want to give credit where credit…

Just want to give credit where credit is due. We have recently sold our property and have begun our search for our new home without any success so far. I have been in touch with various estate agents who have all been brilliant, however Zak has been outstanding. He has been in contact regularly, checking in for updates and sending any new properties over to us.

Kim · 16 March 2026

★★★★★ 5/5

Google

A brilliant service from beginning to end. Tina Williams gave us very helpful and practical advice about selling our house and we accepted an offer within days of putting the house on the market. We had more difficulty in securing an onward purchase but she and the team were incredibly proactive in helping us to find and secure a house (on sale with another agent), offering us help and advice along the way. When we had an offer accepted, the whole team were highly efficient in getting the chain to completion. Gareth Doolan was the model of professionalism and efficiency, ensuring that all queries were dealt with promptly and any difficulties resolved. I recommend them highly for their integrity, professionalism and communication.

Harriet · 24 September 2024

★★★★★ 5/5

Google

Cubitt and west Lewes have just helped us sell our house and move into our dream home. Ask staff were really helpful especially Tina, Chris and Garry. They continued to communicate throughout the process, ensured the chain was updated throughout each stage and advocated for our needs as a family where needed. We were really pleased with how smooth the whole process was from start to finish, they made it happen. Thanks to all the team.

Alice · 23 November 2024

★★★★★ 5/5

Google

I can't explain how much Chris and Garry have done to help with the sale of my god fathers property. As I live over 500 miles away from Lewes, and this was my first experience with Selling a property using a deputyship. Chris made the whole experience feel easy and made me feel like I was his only client. They put in alot of time and effort to move the property very quickly for me and I can't thank the whole of the Lewes branch enough. Very approachable,happy and professional people and I would definitely recommend using this branch and have Chris and Garry help you with selling your property.

Donna · 25 August 2024

★★★★★ 5/5

Google

The whole team at Cubitt & West were exceptionally helpful to us during our very complicated transaction. We sold our house and bought another - both through Cubitt - and it couldn't have happened without their tireless and genuine advice. David the former manager had been immensely helpful early on in the process. Then when our buyer's buyer pulled out, Chris and Tina quickly found us another buyer to keep our purchase on track. Chris was especially helpful throughout, fielding numerous phone calls from me. Massive thanks to the whole team.

Will · 25 August 2024

★★★★★ 5/5

Google

I've just exchanged on a flat in Lewes, through Cubitt & West. I have to thank Chris at the Lewes branch very much for his tireless efforts to get the transaction to this point, and for putting up with all my questions (first time buyer). He's been a great point of contact, who obviously cares about sorting things out for all involved in the best way. Garry and Gareth, and in fact everyone at the Lewes branch have been really helpful and friendly. That makes a lot of difference if you've never done this before, so it was very much appreciated.

Dave · 26 July 2024

★★★★★ 5/5

Trustpilot

Thank you Julie!

During a very long process due to chain, the sale progressor Julie has been a huge help, keeping me in the loop about what was happening on top of the chain and very supportive with me when I felt like loosing my patience. I would like to thank Julie for her amazing work and also Tracey (sale advisor) when I was searching for houses!

Emine · 6 February 2026