Trusted Agent profile · Lewes
★★★★★
1,811 reviews across 2 platforms
78-79 High Street, Lewes, BN7 1XN
Part of Cubitt and West, see every office.
Cubitt's office in Lewes, at 78-79 High Street, is rated 4.7 out of 5 across 1,811 reviews on two platforms, including 95 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Cubitt and West hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lewes.
Every review we hold for the Lewes office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience!
Julie, Emma, Maddison and Nicola were all fantastic and finally got my property, in a tough market sold and I have now exchanged contracts.. great service and great team would highly recommend! Cheers guys
Good Afternoon,Thank you for your kind review - we will pass this on to the team! We're delighted to have helped get everything sorted with your move.Best wishes,Cubitt & West
4/5
TrustpilotCubit & West experience
Had a good experience with Cubbit & West after Michael Bogen, Marketing Consultant at Saltdean branch became involved in the sale of my Nan’s house. He was very professional and informative all the way through the sale, unlike the Sales Progressor who failed to keep us up to date with legal process involving the rest of the chain. We would like to thank Michael for his care at a very emotional time.
Thank you for leaving us your feedback! Best wishes,Cubitt & West
5/5
TrustpilotAbi Valentine-Rugg is a star!!
Abi Valentine-Rugg is my point of contact and she is an absolute star!
5/5
TrustpilotGreat first experience with Cubitt & West
Daniel Nouari was great, friendly, professional, prompt, and easy to work with. He made the process of setting up our rental painless, even when he had to wait for us to come late on a Saturday. All in all this is a good first experience with Cubitt & West.
Hi Craig,Thank you for leaving a review! It's great to hear friendly, professional, and prompt you've found our agent, Daniel, to be and how painless he's made the process of setting up your rental property.Best wishes,Cubitt & West.
1/5
TrustpilotUnethical practices
Unethical, disappointing and uncaring. The flat I rented was managed by them. It had a major electrical danger and fire safety hazard. Instead of addressing the issue, they kept trying to pass the buck to the block management who in turn passed the buck to them. Meanwhile I was living without electricity for three days already and that too with an infant in the house. Did they care? Of course not. Me and family could die for all they care as long as they get to save a few hundred by fobbing me off. Eventually I had no option but to get a pvt electrician and get the thing repaired. He too said it was a fault with the house and not the block. He did say that it needed extended repair and he has applied a band aid of sorts. But cubit and west did not care.i had to eventually vacate the flat and they have still not refunded the money I paid for the repairs. Instead they found a new tenant and got them to pay higher rent than I was paying without even repairing anything!!!! Try and stay away from them if you can.
Dear Sandeep,Thank you for taking the time to share your experience with us. We are truly sorry to hear that your overall experience with Cubitt & West has not met your expectations. However, we are delighted to know that Tom Hadlow from our property management department has made a positive impact. Your kind words about Tom's professionalism, kindness, and reliability are greatly appreciated. We will be sure to pass along your compliments to him. We value your feedback and will use it to improve our services. Should you decide to give us another chance in the future, we hope to provide you with a more consistent and satisfactory experience.Best wishes,Cubitt & West
5/5
TrustpilotBecky is very friendly and supportive
From the first phone call to the end, Becky was very supportive and helpful, as well as her colleagues when she was out of office.Becky was very honest and had great communication. Thankyou for your help
Good afternoon,Thank-you for the kind words about the Portsmouth Lettings team and in particular Becky & Dan. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotWe had quite a tricky house sale and…
We had quite a tricky house sale and Kerry Ann and her team at Cranleigh were brilliant. Kerry Ann is very approachable and was extremely supportive and helpful during the final days of the sale.
Hello Susan,Thank you for taking the time to leave a review, we're thrilled to hear that you had such a positive experience with us. We'll pass your kind words on to the team.Best wishes, Cubitt & West Arundel Estate Agents
5/5
TrustpilotJulie bramble
What an absolute star Julie bramble has been she was so patient, helpful and always gave me good advice in my moments of stress however many times I called in a day. A massive thank you Julie I don’t know what I would have done without you on the end of the phone over the past few weeks.
Good afternoon,Thank-you for your kind words about Julie, our Senior Sales Progressor at Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotHi I would like to express my thanks to…
Hi I would like to express my thanks to Julie bramble.for her excellent work on our behalf in the sale of 38sandringham road her willingness to be helpful with any queries and at anytime made things so much easier for us and we feel she's a credit and an excellent advert for your company
Good afternoon Amanda,Thank-you for your kind words about Julie Bramble, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotA huge thank to the Southsea team
I'd like to say a huge thank you to Maddison and Julie, and everyone else at the Southsea team who sold my house in one day, after patiently waiting for me to be ready to sell (I wanted to find my new home first) and supported me through the selling process before and after offer.Many thanks to all in the team.
Good afternoon Sherria,Thank-you for your kind words about Maddie & Julie from the Southsea office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil Piper Senior Operations Director
5/5
TrustpilotThank you Cubitt and West!
I cannot thank Cubitt and West enough for helping me with my sale. They got me over the line when I thought I was never going to sell. They are warm, friendly, compassionate and above all, they care about you and the property. They are not in it for themselves, the are wholly working for you. I will be forever grateful to them and would highly recommend. Thank you Cubitt and West.
5/5
TrustpilotAmelia is a great asset to the company
Amelia Grant has been great in the process of searching for a house. I am a first time buyer and have learnt a lot from the information that she has provided. She has put me in contact with a mortgage advisor who has stretched my budget massively and she keeps in regular contact with different property’s when they become available and is always happy to help.
Good morning Mark,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Amelia- I will be sure to pass them along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotMany thanks
Would just like to say a big thank you to John, Richard, Charlotte and the team for their excellent service .Always professional, efficient, reliable, friendly and helpful.Nothing too much trouble ,very reassuring through every stage of the sale.I would definitely recommend them to anyone thinking of selling or buying a property .Thank you all very much .
Hello Debbie, Thank you for your kind review - we will pass this on to the team! Best wishes,Cubitt & West
5/5
TrustpilotStraight forward house move
Once we met David and his team we knew we were in safe hands as this was our first move in 33years we were anxious about what was ahead.Rebecca and Elliot managed the viewings professionally and gave us immediate feedback.David was always available to answer any questions or concerns.we would just like to say Thank you once again to David and the team.
David and his team will be delighted to know that they made you feel this way. They are an experienced team and always endeavour to provide the best service possible. Thank you.
5/5
TrustpilotGreat service
Julie, Lorraine and the team at the Southsea branch made buying my house from them a lot more managable! Really happy with the support, communication and updates provided by Julie, who was quick to reply and was able to push things forward when I struggled with solicitors! Many thanks!
Hi Sarah,Thank you for leaving a review! It's great to hear how positive your experience with Julie, Lorraine and the team at Southsea has been and how their support and communication has made the process of buying your house so much more manageable.Best wishes,Cubitt & West.
5/5
TrustpilotMy wonderful house hunting experience with Abbie
I had a very wonderful, transparent and clear cut experience with Cubitt & West letting agency.Abbie Tallack is the best,she made me feel at home,she gently put me through all the process,this was the most wonderful experience I have had with housing, expecially for a new person in the UK. And she was honestly thorough too. Thanks Abbie.
Good morning,Thank-you for the kind words about the Portsmouth Lettings team and in particular Abbie. I will be sure to pass them on.Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
1/5
TrustpilotNot professional
Emily & Holly mixed up the days of viewing and then asked for a confirmation via email three hours before the correct viewing. I confirmed 1,5h prior to the viewing but they did not show up anyway.
5/5
TrustpilotThank you Cubitt & West Horley
Ellie was fantastic throughout the process of my purchase, she would always make herself available to accommodate me in relation to viewings and if I had any issues she would get me in contact with the right people. As a first time buyer I needed a lot of guidance and having Ellie as an agent was very helpful.Thank you to all of the staff at Cubitt & West Horley!!
Dear GloriaThank you so much for you recent review.Ellie strives to ensure all her customers have a great experience so she was delighted to hear your feedback.Myself and the team in Horley wish you the very best in your new home.Kind regardsBecky JenningsOperations DirectorCubitt & West
5/5
TrustpilotExcellent
Alia was brilliant, supported me through everything even when there was a number of bumps in the road. First time buying and knew very little about the whole process, she made everything clear and helped me every step.
Hi AlexMany thanks for your review about Alia. We are so glad she has helped you out being as you are a first time buyer as it can be very daunting. We will be sure to pass on your comments to her and wish you the best of luck.Best wishesCubitt & West
5/5
TrustpilotPro Active Company
The valuer/salesman Scott was very professional, friendly, approachable, and pro active. He certainly sold the company and their services well, which would make me want to use them to sell my property.
Hi Coral,Thank you for your lovely review! We're thrilled to hear that Scott's professionalism and friendly approach made a positive impression on you. We're here to help you move forward whenever you're ready.Best wishes, Cubitt & West
5/5
TrustpilotCranleigh Cubitt and…
I can’t recommend Cranleigh Cubitt and west enough. Putting our house on the market just before a pandemic wasn’t what we had planned, but the team at Cranleigh branch was so helpful and provided us with regular updates. Kerry-anne went above and beyond to answer any questions I had or worries, even if this was out of office hours. The whole team are incredibly friendly and helpful.
Dear JessicaMany thanks for your review and recommendation. I am so pleased that you found the Cranleigh team to be so helpful. Kerry-Anne consistently goes out of her way to assist our customers. She and the team at Cranleigh will be delighted to read your complimentary review. Kind regardsBecky Jennings, Operations Director, Cubitt & West
5/5
TrustpilotWe’re really pleased with the team at…
We’re really pleased with the team at Cubits. They helped get the flat back on the market very quickly. Sophie was very helpful and friendly which made the process easy and smooth.
Hi Stephen,Thanks for your review, we're delighted to hear that you're happy with our service. We strive to help our customers through what can be a stressful time.Best wishes, Cubitt & West
5/5
TrustpilotHad a really great experience
Had a really great experience with Cubitt and West when arranging my valuation. Molly was really helpful and went through the process when I was unsure how it worked and Molly has since emailed asking how things are going and offering support and help if needed. Really impressed overall and have no hesitation recommending
Good morning,Thank-you for your kind words about our Waterlooville office and in particular Molly-Mae- I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotExcellent team at Cubitt and West led by Maddison.
Maddison and her team were very proactive at marketing my mum’s property and Robin kept me informed of viewings and any feedback. Once we had a buyer, Julie was very helpful in keeping me up to date with progress and any queries about the process. Thank you.
Hi Su,Thank you for leaving a review! It's wonderful to hear how proactive our agents have been at marketing your mums property, as well as how helpful they've been in keeping you up to date throughout the process.Best wishes,Cubitt & West.
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Tell us what you need and we'll put you in touch. Cubitt and West hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lewes.
