Cinch Self Storage Letchworth Garden City reviews

★★★★★ 5/5

Trustpilot

Amazing experience

Jason and Matthew in the Leighton Buzzard branch have been amazing from the get go. I had 3 weeks to move from the Netherlands back to the UK. They were efficient with getting the quote, they gave me a great deal as we are taking the unit for a year. On the day of move in they have been helpful guiding the movers, letting me sit in the office in the warm with a coffee while the movers unpack. Even with the uncertainty of needing another unit or a bigger unit. Super flexible and super friendly. If you need a storage unit in Leighton Buzzard this is the place. It is very secure and the response over email a phone is almost immediate. They made moving into the unit a breeze!

Kayleigh · 13 November 2023

★★★★★ 5/5

Trustpilot

Andrew at Cinch Chippenham has been…

Andrew at Cinch Chippenham has been super helpful and assisted me with all my queries alleviating all anxieties I had during a stressful business premises moveHighly recommend this company Thank-you

Mr · 26 December 2023

★★★★★ 5/5

Trustpilot

I found my experience with Cinch a pleasure.

I found my experience with Cinch a pleasure. The facilities are very clean, and the staff were excellent very helpful.There were a few problems on the day we put our possessions in the facility but they were sorted fairly quickly.Would recommend them to family and friends. Well done Leighton Buzzard branch.

Jane · 27 July 2024

★★★★★ 5/5

Trustpilot

Aaron was amazing!

It's all brand new, beautifully clean and secure storage facility. Aaron has been absolutely fantastic and incredibly helpful. The process from start to finish has been seamless.

LB · 26 February 2024

★★★★★ 5/5

Trustpilot

We left it very short notice getting…

We left it very short notice getting storage for a lounge refurb. Mark was so helpful showing us the different sized units available. We booked the same day and moved our furniture in 2 days later. There were plenty of trolleys available for our use. I would definitely recommend Cinch storage. Thank you

Anna · 18 June 2024

★★★★★ 5/5

Trustpilot

Staff are friendly and approachable and…

Staff are friendly and approachable and always answered questions with a smile and offered the best options, Lauren has been very helpful in vacating one unit today.It has been a good experience

James · 31 October 2023

★★★★★ 5/5

Trustpilot

End of the Flat Racing season is a busy…

End of the Flat Racing season is a busy time for me this is where CINCH really works for me both here and at its Newbury branch.Extra Temporary storage from now until the spring, spoke to the superbly helpful Gosia who found me a unit close to my existing ones for convenience, paperwork sorted,contract signed & unit ready to use all in under 30 mins, Trust me previously with Big Yellow that would have been 2+ hours minimum.Professional, Stress free, Value for money Storage.CINCH it's a pleasure to give you my business.

Customer · 27 October 2023

★★★★★ 5/5

Trustpilot

Affordable storage with great customer service. Highly recommend.

Stuard was super helpful, called me and explained how it all works and very helpful when showing me around. Made me feel at ease especially when I never used self storage. The place is getting an investment from new managment and you can tell it is safe and well organised.

George · 29 January 2022

★★★★★ 5/5

Trustpilot

Excellent rates

Excellent rates, friendly staff and local.

Ian · 20 May 2026

★★★★★ 4/5

Trustpilot

SIMPLE AND STRAIGHTFORWARD STORAGE

The staff at Cinch were really helpful and polite. There was an issue with the amount to be refunded in the Enterprise van rental arrangement but they dealt with this immediately and in a very professional way. I felt like a valued customer all the way through and the whole experience was a real pleasure.

Patrick · 29 January 2021

★★★★★ 5/5

Trustpilot

The service and the location were…

The service and the location were amazing. Centered in Brighton and close to the train station. The staff was friendly.

Danae · 19 September 2026

★★★★★ 5/5

Trustpilot

Enfield - Storage. Andriana

Andriana (manager) from Enfield gave exceptional customer service. She even took calls out of hours to help assist me. Always has a smile on her face and makes the best teas. Facility is easy access, clean and secure!!

TB · 4 May 2023

★★★★★ 5/5

Trustpilot

The staff were INCREDIBLE!

The staff were INCREDIBLE (Abbas, Aaron and the friendly receptionist Harriet), very helpful and patient, especially with the people I hired to help me who only spoke Portuguese. My storage room was nice, there was enough space to store my 2-bedroom furniture and the price was very attractive, all advised by the staff. Close to the elevator, very clean and safe. Perfect, 10/10 will be recommended by me to everyone I know who needs it.

Sandra · 5 February 2024

★★★★★ 5/5

Trustpilot

One of the best in Leighton buzzard

Really good customer service when setting up. Very easy access which made it really easy to get into storage when needed. Facility was always clean , lift was always working and has a customer toilet

Abbie · 26 July 2023

★★★★★ 5/5

Trustpilot

Satisfaction .

Cinch gave me excellent service and security. I will recommend them to anyone who requires to safely store personal items.

Anthony · 18 September 2026

★★★★★ 5/5

Trustpilot

Great support

Jason was very supportive and could not have done more to help in a very trying time.

Stephen · 23 September 2025

★★★★★ 5/5

Trustpilot

Overly impressed!

Fantastic service. Easy to use, polite, efficient, helpful! And a great price.Stuart went above and beyond, even making me a coffee while he could see I was running around like a lunatic and needed five mins to just stop and have a drink. 100% would recommend to everyone and anyone.

Paris · 2 December 2021

★★★★★ 3/5

Google

Decent place but beware there are rats so I would not store anything in cardboard. They did clean my unit after droppings were found but some damage had been done.

Warwick · 22 October 2025

★★★★★ 5/5

Google

An excellent experience. Mollie was fantastic and explained everything clearly. I wish more customer-facing staff were like this. It was quick and easy as well as enjoyable. Taking an interest in your customers and having a conversation is the perfect way to conduct a business transaction!

Russell · 23 September 2024

★★★★★ 5/5

Trustpilot

Excellent service

Nijole dealt with my booking of storage from the enquiry stage all the way to processing my details and showing me around on the day itself. She was extremely polite, helpful and responded to any queries very quicklyThe storage itself is excellent and very secure. Great amount of trollies to help move items (furniture in my case), lift access and wide doors throughout. Would highly recommend Cinch to anyone looking for storage

Finn · 28 March 2024

★★★★★ 5/5

Trustpilot

Truly Lovely Staff

Stuart and Josh went above and beyond to help me with my moving situation. The site is in a great location and it has a super cool old fashioned lift. Seriously though, can't thank Stuart enough for how patient he has been with me.

Cara · 12 September 2022

★★★★★ 5/5

Trustpilot

Excellent Customer Experience

Matthew provided excellent customer service from start to finish, which made the moving house process so much easier. There were last minute changes with logistics and so forth with our move, yet Matthew was super understanding and accommodating - he just took care of everything. I was very grateful. Thank you!

Mark · 28 June 2024

★★★★★ 5/5

Trustpilot

Thanks Lauren and Becky!

Due to personal circumstance, I recently found myself between homes. There was constant worry of what I’d do with all of mine and my families belongings. I spoke to Lauren and Becky on separate occasions, they were very friendly and professional and did everything they could to reassure me and support me through the process. I ended up needing a second unit, and this was all sorted same day. The process to get a unit was quick and smooth, and I’d recommend them to anyone looking for storage.

Miriam · 28 February 2022

★★★★★ 5/5

Trustpilot

Peter from Cinch Newbury was amazing…

Peter from Cinch Newbury was amazing from start to finish! He was also super helpful when we misplaced something from our storage unit. Would definitely use again! Amazing service and very reasonable.

Jamie-leigh · 14 September 2023