Every review we hold for the Letchworth Garden City office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe service we received when selling our house was exceptional! They provided us with lots of footfall with 8 viewings the first Saturday after we listed and we received multiple offers quickly! They actually sold our house 3 times but due to the pandemic it fell through twice through no fault of theirs, nothing was a problems though and they quickly had more viewings arranged. Every member of staff we had contact with was friendly, invested and professional. After experience of other local agents I wouldn’t use anyone else!PositiveResponsiveness, Professionalism, Value
Simon · 24 August 2020
Agent replied · 28 May 2023
Thank Simon for your review, :)
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Our sale should have been straight forward, but there were a few glitches beyond our control which staff at Alexander Lewis managed for us, reducing our stress levels, and ensuring that the sale and purchase did go through. All staff went above and beyond, whilst reassuring us when we thought we might not get there. All staff are super-friendly and approachable and I would have no hesitation in recommending Alexander Lewis Estate Agents.
Mrs · 12 April 2024
★★★★★ 5/5
GoogleOur family have now used Alexander Lewis several times to manage the selling and purchasing of new homes. They also helped us in the past with rental advice. The team are second to none for service. Always friendly, efficient and honest. They know who to turn to when it comes to other services too. Recommending mortgages, house clearance, cleaning, honestly we are so very impressed and thoroughly recommend you speak with Alexander Lewis before going anywhere else - because you will be delighted you did.
Kelly · 28 February 2024
★★★★★ 5/5
GoogleI was recommended through a friend to Alexander Lewis. They have been incredibly helpful and Instantly felt at ease from the moment they came to the door for the valuation. It's been a smooth process and the communication has been outstanding. Thank you for helping me to move in such a difficult market.
Marie · 27 October 2023
Agent replied · 28 April 2024
Thanks Marie for your feedback :)
★★★★★ 5/5
GoogleFirst class service. Highly recommend
Everyone as Alexander Lewis was brilliant when we sold our shared ownership house through them.
CLLLK · 14 March 2026
★★★★★ 5/5
GoogleExcellent customer service from start to finish. Sarah and the team made my house purchase straight forward and hassle free.
Thank A.L.E
Paul · 9 August 2024
★★★★★ 5/5
GoogleMy wife and I decided to try Alexander Lewis (AL) following a couple of ill-advised sale attempts with another agent (YOPA). Sarah personally came round to assess our property and we were immediately impressed by her professionalism, knowledge and enthusiasm. We gave it a go and the difference in experience was truly night and day. Every moment of the process we have been looked after immaculately, this includes using AL's excellent recommended conveyancers (Gough Thorne). A tonic to the dreadful experiences we have had elsewhere, and just excellent in their own right. Thanks so much to all of the AL team for getting our sale over the line and making it such a pleasant experience.
David · 29 January 2024
★★★★★ 5/5
GoogleAlexander Lewis sold our home in a very difficult market. Their communication throughout was excellent and they were always confident and enthusiastic about the sale of our house. We had previously had our home up for sale with a different estate agent and had little to no interest for 3 months. As soon as it was up for sale with Alexander Lewis, we had a huge amount of interest and sold our home relatively quickly.
We would highly recommend using them to sell your property.
Thank you for everything you did AL and all the best for the future
Kerry & Olie
Kerry-Anne · 23 June 2019
Agent replied · 28 May 2023
Thank you so much for the kind review Kerry-Anne, it's much appreciated 😊 All the best …
★★★★★ 5/5
GoogleMe and my girlfriend have just bought our first home from Alexander Lewis, I couldn’t fault anything! Everyone was super helpful and friendly from the first viewing to collecting the keys. Whenever we had any questions they would be answered quickly, when we do come around to selling the house I definitely know who I will be going to! Super happy! :)
William · 3 December 2024
★★★★★ 5/5
GoogleI used Alexander Lewis to sell my property and their service has been outstanding.
They have been very professional, responsive and helpful throughout.
Sally and Ellie worked brilliantly at making sure things moved forward smoothly and kept me updated regularly with progress, I really can't fault them.
Thank you to all the team for helping me through the whole process, I'll definitely be recommending you to friends and family.PositiveResponsiveness, Quality, Professionalism, Value
Ricky · 24 August 2021
Agent replied · 28 May 2023
Thanks Ricky for your review, it has been a pleasure working with you!
★★★★★ 5/5
GoogleWe used Alexander Lewis for both our purchase and sale. They are a great team, so responsive and professional. Moving house is such a stressful time and you need updates and reassurance to keep sane! They did just that throughout. We had a difficult chain but Sally worked her magic ensuring we completed before the stamp duty holiday. We will definitely be recommending their company to others.
Jade · 28 May 2022
Agent replied · 28 May 2023
Thanks Jade for your review, it was a pleasure working with you.
★★★★★ 5/5
GoogleWe purchased our first home through Alexander Lewis in September 2021 and have experienced a fantastic service, a big thanks to Sally who was brilliant throughout the process. All the team are highly professional, easy to contact and gave us regular updates, we would definitely recommend others use their services!
Grace · 2 July 2022
★★★★★ 5/5
GoogleI have had nothing but excellent customer service. Sarah and the guys were courteous and professional at all times and nothing was too much trouble. Would definitely recommend
Wendy · 14 December 2025
★★★★★ 5/5
GoogleAlexander Lewis have been an absolute pleasure to work with. By far the best estate agents around.
Our house was sold within 2 weeks of being on the market, at the price that we wanted. The photos of the house were amazing.
Glenn, Michael and Ellie are always at the end of the phone, friendly, professional. Liaising with our buyers/solicitors very promptly. We are now in our new house within 12 weeks, of the offer being accepted. We would totally recommend this great team to anyone.
Roy · 29 May 2018
Agent replied · 28 May 2023
Thank you for kind words Roy. We hope you enjoy your lovely new home, it was a pleasure to sell your home for you. I wish you and Mary all the best for the future.
Kind Regards
The team at Alexander Lewis
★★★★★ 4/5
GoogleAbsolutely amazing, quick to follow and respond to our queries. Always friendly and also reccomended great solicitors !! Thank you Team for your support.
Angela · 28 May 2021
Agent replied · 28 May 2023
Thank you Angela for your review!
★★★★★ 5/5
GoogleAs home buyers, we had a great experience with the team at Alexander Lewis. They were professional, honest and timely in their communication, making the whole process go much more smoothly. We plan to use them when the time comes to sell!
Joe · 14 July 2025
★★★★★ 5/5
GoogleAlexander Lewis were fantastic. My flat had been on the market for a long time with another agent and I was starting to lose hope that I would sell my flat in time to secure a new property before the end of the stamp duty holiday.
They managed to find a buyer quickly and I have today exchanged contracts. Would highly recommend this friendly and professional team.PositiveResponsiveness, Professionalism, Value
Jordanjohnson021290 · 24 August 2021
Agent replied · 28 May 2023
Thanks Jordan, It has been a pleasure, wishing you all the best for your new home!
★★★★★ 5/5
GoogleWe are delighted with the service received from Alexander Lewis Team throughout the process of purchasing our property. Ellie, the agent was very helpful and friendly at all times and made our communication with sellers easy. She was often checking on us making sure that we are happy with the way things are progressing. We would highly recommend Alexander Lewis Estates in Letchworth! They will make the process stress free for any potential buyers/sellers.
Ewelina · 28 May 2020
Agent replied · 28 May 2023
Thanks for your lovely feedback!
★★★★★ 5/5
GoogleRecently purchased a property through Alexander Lewis. They were incredibly helpful at every stage from scheduling a viewing, offers and in the process from offer to completion. They worked very effectively with the other agents in the chain which meant that everything went as smoothly as possible
Chris · 30 April 2025
★★★★★ 5/5
GoogleNigel, has yet again been a great help to us securing a mortgage for the second time.
He is always very professional, very helpful, proactive and informative.
We will always come back to Nigel when we need a mortgage as we have built a good relationship and have trust in him to find us the best deal.
We would highly recommend!
Thanks for your assistance as always Nigel! 😊
Clare · 28 May 2021
Agent replied · 28 May 2023
Thanks Clare for your review!
★★★★★ 5/5
GoogleExcellent service from Sarah & the team. Couldn’t recommend them enough!!
Shannon · 10 April 2026
★★★★★ 5/5
GoogleFantastic experience buying with Alexander Lewis they were extremely helpful with the whole buying and selling process. They were swift when contacting us and also so valuable when trying to contact solicitors. A massive thank you to Sally and the whole team!
Alex · 30 October 2022
★★★★★ 5/5
GoogleI could not recommend the team at Alexander Lewis enough. Their communication has been excellent throughout my selling and buying experience. Each member of the team is proactive and friendly. They are prompt with their responses and honest with their feedback.
Would highly recommend Alexander Lewis!
Lucy · 22 October 2023
Agent replied · 28 April 2024
Thanks Lucy for your feedback! :)
★★★★★ 5/5
GoogleGreat service from Alexander Lewis. commission rate charged was excellent compared with others. Sarah and Glen were friendly and efficient. great service all round.
Jennifer · 28 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.