Every review we hold for the Letchworth Garden City office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe put my mums house on the market last year, we had 2 other estate agents come round to value the house. Sarah came from Alexander Lewis she was lovely very professional. So glad we went with these u have been kept informed all the way through with texts of people viewing. Once they found a buyer Ellie then took over i wasnt left in the dark on anything she was lovely and very helpful, when she left glen then took over for the final part. If has been a very long haul and so great full for all involved. Highly recommend thank you
Lynda · 28 May 2022
Agent replied · 28 May 2023
Hi Lynda, I'm so pleased we finally got there, well done for all your hard work.
★★★★★ 5/5
GoogleThey have been the best estate agents we have ever been involved with.
We have had a very long and extensive purchase of a wonderful property
And they have all been very helpful. We have appreciated their continued
Attention throughout the process of selling and purchasing with them. Ellie
Is a wonderful young lady and is a very thoughtful kind and considerate
Human being and part of a fantastic team at alexander Lewis estates..we
Would recommend Alexander Lewis estates to any one whether they live in letchworth
Or hitchin. Patrick and Carol. Keogh.
Carol · 28 May 2022
Agent replied · 28 May 2023
Hi Carol, its been a rollercoaster of emotions but we got there, I'm so pleased for you and Patrick and hope you are both really happy in your new home.
★★★★★ 5/5
GoogleI honestly can’t recommend Alexander Lewis enough. I was kept up to date throughout the sale process and the after sales support was fantastic. Ellie who dealt with my case was amazing, she couldn’t of done more to help. She always returned my calls and responded to emails very promptly. Even when she was away from the office she insured my case was handled by another team member. From my experience this is a company that does what they say and really cares . thanks guys.
Josh · 28 May 2022
Agent replied · 28 May 2023
Thanks Josh for your feedback, we really appreciate it!
★★★★★ 5/5
GoogleWe recently worked with Sally at Alexander Lewis when purchasing our home. As first-time buyers we weren't familiar with the process, but Sally was really helpful. She guided us through the process and was very responsive, helping us to chase solicitors etc.
We wouldn't hesitate to choose them if we were to sell our home in the future.
Matt · 29 December 2022
★★★★★ 5/5
GoogleWe chose Alexander Lewis back in 2020 when we first considered selling our home due to being local and with a good reputation. The team have been extremely helpful and understanding of our needs when we had to pause our selling process for just over a year and starting the process again this year. Always good advice given with time frames prior to sale and the team always very approachable for updates throughout the process. Highly recommend.
Richard · 28 May 2022
Agent replied · 28 May 2023
Hi Richard, its been a pleasure working with yourself and we all hope you are very happy with your new surroundings.
★★★★★ 5/5
GoogleThe team at Alexander Lewis have helped us with both our house sale and our new home purchase. All aspects of both processes have been dealt with in a friendly, responsive and efficient manner, from Sarah valuing our sale house quickly, and getting it on Rightmove by the following afternoon (!), to Ellie patiently waiting while we fell in love with our purchase property and then looking after us all the way through to exchange. Top team!
Jill · 28 May 2022
Agent replied · 28 May 2023
Thanks Jill for your feedback, we really appreciate it! :)
★★★★★ 5/5
Googlebrilliant service, Sarah and Ellie were great all the way through my process of buying, nothing too much of a problem
Darren · 19 December 2024
★★★★★ 5/5
GoogleWe have just sold our property through Alexander Lewis and we couldn't be happier! As with everything else covid hasn't made it easy but Sarah still managed to get us sold quickly and professionally. Once under offer, Ellie then took over our sale and she has been just fantastic. Always going above and beyond to solve any issues, keep things moving and liaise with all members of our chain on our behalf. She really has made such a difference to our experience and we are immensely grateful. That said, obviously we would not hesitate to use Alexander Lewis again and we would highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Ellie · 24 August 2021
Agent replied · 28 May 2023
Thanks Ellie for your feedback, we hope you have settled into your new home!! :)
★★★★★ 5/5
GoogleI had my property on the market in Letchworth with another agent for nearly 3months and had very little interest. I changed to Alexander Lewis and within 1 week I had an influx of viewings & within 1 month my property sold. The team are so professional .They use a professional photographer which helped get people through the door. Throughout the sale Ellie chased the solicitors and other agents in the chain to push the sale through in 3 months, which in the current stamp duty holiday/lockdown climate is a massive achievement.
They constantly updated me throughout the process so
I did not need to keep chasing my solicitor.
If you are selling your property I 100% recommend you use Alexander Lewis.PositiveResponsiveness, Quality, Professionalism, Value
Laura · 24 August 2021
Agent replied · 28 May 2023
Thanks Laura for your feedback!
★★★★★ 5/5
GoogleWe recently bought a property through Alexander Lewis. Where other local estate agents we viewed properties with were pushy and dishonest, Alexander Lewis were great. They had a really friendly approach during the initial negotiation (which ultimately saw us increase our bid), and once our offer was accepted they were very helpful and responsive right through to completion. Our viewing and most of our subsequent correspondence was with Ellie and she was fantastic, but whenever we rang the office the service was great. Would definitely recommend and most likely sell our property with Alexander Lewis when the time comes!PositiveResponsiveness, Quality, Professionalism
Hugh · 24 August 2021
Agent replied · 28 May 2023
Thanks Hugh for your review!
★★★★★ 5/5
GoogleWhen we decided to put our house up for sale we looked at a number of estate agents, after meeting Sarah we felt Alexander Lewis were the best option for us due to the excellent value and personal service they offered. We’re very glad we did as they’ve been excellent throughout the course of our move.
Within a week of putting the house on the market we had agreed a sale, thanks to some excellent advice and communication from the team. Having Ellie available as a sales progressor helped save us a lot of time chasing up solicitors.
The team are very responsive and we’ve never had any trouble getting the answers or advice we were looking for. Would absolutely use the team again in the future.PositiveResponsiveness, Quality, Professionalism, Value
Greg · 24 August 2021
Agent replied · 28 May 2023
Thanks Greg for your feedback, it has been a pleasure working with you!
★★★★★ 5/5
GoogleEllie and the team have been amazing! They where professional and kept me calm when the sale got stressful! I highly recommend to anyone! Thank you Alexander LewisPositiveResponsiveness, Quality, Professionalism, Value
Logical · 24 August 2021
Agent replied · 28 May 2023
Thanks Nicola for your feedback!! We hope you have settled into your new home.
★★★★★ 5/5
GoogleFrom the moment Sarah stepped through our door to Ellie showing buyers around our home, we knew that we were going to be in safe, professional hands. Their market knowledge, professionalism and like-ability are second to none; believe me, they are not your stereotypical estate agent. They also put back into the community and support a local hospice, which is to be absolutely commended.
A fantastic team of whom we would have no hesitation of recommending.PositiveResponsiveness, Quality, Professionalism, Value
Kerri-ann · 24 August 2021
Agent replied · 28 May 2023
Thank you Kerri-Ann for your lovely review, it was a pleasure working with yourself and hope you have settled into your new home!
★★★★★ 5/5
GoogleExcellent service, first time purchasing a property and Sarah and the team were informative and helpful throughout the process. Thoroughly recommend
Jack · 1 December 2024
★★★★★ 5/5
GoogleGreat communication from Ellie and the team throughout our purchase - Thank you for all your help and support! Would recommend :)PositiveResponsiveness, Quality, Professionalism
Georgie · 24 August 2022
Agent replied · 28 May 2023
Thanks Georgie for your feedback! We really appreciate it!
★★★★★ 5/5
GoogleMy sister recommended Alexander Lewis as she had used them before. No regrets!! They were professional, helpful and prompt throughout the whole sales process. All went very smoothly and the sale was completed within 14 weeks. We also used a solicitors that they recommended. Very pleased with the service we received and would absoloutely recommend.
Rocco · 30 September 2022
★★★★★ 4/5
GoogleI bought a house very recently from via Alexander Lewis - Ellie in particular was great throughout the whole process from being honest in viewings to then updating me on how the chain was coming along.
I had a couple of issues in moving things along as the chain broke down but it was resolved after a month or so.
My only issue is due to the delayed process there were some issues with the house that must've emerged after the offer was accepted, these issues could have potentially been flagged or raised before completing.
Dipesh · 25 May 2024
★★★★★ 5/5
GoogleGreat team, loved the way they sold ‘their’ business rather than running the local competition down.. so off to a good start!
We were selling the family home after Mum had passed away and Dad had been taken into care, they handled the sale very sensitively and took onboard that we wanted the home to be a family home again and not sold to a developer…. And they did find an amazing family!
Communication was excellent throughout, I cannot recommend enough, they genuinely care!
Jane · 25 May 2024
★★★★★ 5/5
GoogleSarah, Ellie and the rest of the team were brilliant from start to finish of the sale of my flat. From the initial viewings through to completion they communicated regularly with me and acted as an amazing go between for all parties ensuring solicitors on both sides were treating the sale as a priority. I'd highly recommend Alexander Lewis!
Natalie · 17 September 2023
Agent replied · 28 April 2024
Thanks for you feedback Natalie!
★★★★★ 5/5
GoogleWe are delighted to recommend Alexander Lewis. We have had full confidence from start to finish in Sarah and her team's ability to achieve the right price for the market and present our property to best advantage. Sally's progress chasing was invaluable. Altogether a very professional and supportive team. Worth every penny!
Maureen · 29 November 2022
★★★★★ 5/5
GoogleExcellent communication and customer service! Highly recommend Ellie and Sarah and Alexander Lewis
We had an absolute nightmare previously with other estate agents we were a bit apprehensive but Alexander Lewis were great!
Phoebe · 14 April 2024
★★★★★ 5/5
GoogleMichael, Elle and the team assisted us through a very difficult move where we had to deal with a difficult seller and an even more difficult estate agent. They were efficient, helpful and patient. Super job! Thanks guys
Piano · 29 May 2018
Agent replied · 28 May 2023
Thank you Julie for your kinds words. I am glad we done everything we could to get it over the line. It was a pleasure dealing with you both. We hope you have settled into your new home and wish you all the very best for the future.
Kind Regards
All staff at Alexander Lewis Estates
★★★★★ 5/5
GoogleAbsolutely excellent! We met Sarah in September and she was a clear choice as our preferred estate agent to sell our house with. The whole team were kind, professional and knowledgeable and we were particularly impressed with the lovely young chap who did our EPC and Ellie our sales progressor. 10/10 wonderful company to deal with and they earned every penny
Samantha · 8 June 2023
Agent replied · 28 April 2024
Thanks Samantha for your feedback.
★★★★★ 5/5
GoogleThe service we received when selling our house was exceptional! They provided us with lots of footfall with 8 viewings the first Saturday after we listed and we received multiple offers quickly! They actually sold our house 3 times but due to the pandemic it fell through twice through no fault of theirs, nothing was a problems though and they quickly had more viewings arranged. Every member of staff we had contact with was friendly, invested and professional. After experience of other local agents I wouldn’t use anyone else!PositiveResponsiveness, Professionalism, Value
Simon · 24 August 2020
Agent replied · 28 May 2023
Thank Simon for your review, :)
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