Pacitti Jones Lenzie reviews

★★★★★ 5/5

Trustpilot

Excellent support from Pacitti Jones…

Excellent support from Pacitti Jones when we were dealing with our late Mothers Estate and the sale of her Property, would highly recommend their services.

Diane · 12 February 2026

★★★★★ 5/5

Trustpilot

Excellent Service - Nicola Donnelly

I cannot recommend Pacitti Jones highly enough. Nicola Donnelly provided outstanding support while dealing with my mum’s estate and the sale of my parents’ home.

Jacqueline · 11 February 2026

★★★★★ 5/5

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They were incredibly helpful.I used them for buying my first home 5 years ago and this year for processing s part exchange. even with the whole Covid situation they kept me well informed, at ease, and made the process as simple as possible. They ensured I was well taken care of and in some cases went above and beyond their scope to ensure we were taken care of. I would highly recommend them for their services.(Kirsty, Lauren, Laura, and Lorraine thanks for all your help)

Francis · 9 July 2020

★★★★★ 1/5

Trustpilot

Beyond Incompetent

Unfortunately we were linked to Pacitti Jones solicitors via the buyers of our house. 4 times our move date was cancelled due to the neglect of their conveyancer (Shawlands branch) Wrong loan amounts, not requesting deposit in time, not instructing for deposit to be paid by chaps, requesting documentation (council tax bills etc) on the eve of the 4th date of move and then asking for factor documents (which were sent 5 weeks prior) at midday on the day of the move after advising the funds would be released in the morning having booked removals in the interim. Absolutely unacceptable to this to people.

Ally · 6 February 2024

★★★★★ 1/5

Facebook

I can’t explain how stressful Pacitti Jones, Bath St (although I was lead to believe at the start I would be dealing with the Lenzie branch) made the purchase of our first home. Lost some confidential documents and tried to make out we never handed them in. We were receiving emails from 5 different people sometimes asking for the same information. Being told the wrong amounts from our government contribution towards our Help to Buy savings accounts and getting a “sorry it was a typo” as way of an apology. Rude tones used on the phone whenever I didn’t quite understand some legal jargon or process (it was the first time we were doing any of this as we are first time buyers). Then to top it off they received our £1000 thank you from Santander (a gift for using them as our mortgage provider) and didn’t even telling us they had it! Not even a mention of it on our final cash statement. It was only when I called Santander to check what was happening that I was told it was given to our solicitors and they should have transferred it to us! Absolutely shocking customer service from start to finish. Not what we expected from such a long established company like Pacitti Jones. I feel completely let down by them and they made an already very stressful experience even more so. Wish we had used a smaller, independent legal firm like my family and friends did.

Laurie · 3 October 2019

★★★★★ 5/5

Trustpilot

Smooth and Helpful First Time Selling Experience

We had a really smooth experience with Pacitti Jones!

Alison · 29 April 2026

★★★★★ 5/5

Trustpilot

Excellent service from the Pacitti…

Excellent service from the Pacitti Jones branch in Dennistoun.

Dave · 25 April 2026

★★★★★ 5/5

Facebook

We used Dougal to buy our first home, and advice was so good we used him again. Always helpful and reliable for good advice. Full process start to finish was smooth and went without any bumps all staff at the Burnside office esp - Julie and Paul - were fantastic with communication and information. Lorriane super helpful and reassuring when buying our new property. Have recommened to friends and family !

Cheryl · 22 February 2021

★★★★★ 1/5

Trustpilot

It is unfortunate that Pacitti Jones is…

It is unfortunate that Pacitti Jones is conniving with landlords who leave old items in their house and will rather dupe tenants through frivolous claims after tenancy, to ensure that tenants' deposits are delayed from being returned, making claims for cleaning a house that was cleaner than handed and claim for damages that pre-exit the tenants stay in the house.

Yomi · 12 August 2024

★★★★★ 5/5

Facebook

I saw so many positive reviews about Mrs.Kelly Robert and I must confess that surely she is a skilled professional trader and the best among all as his clients all said, she managed my account after I Invested $1000 and got a successful withdrawal of $19,500 within few days of my investment, up-till now am still so shocked and surprised "It always seems impossible until it’s done".,with Mrs.Kelly Robert your hard-earned money is 100% secured/Safe trust me you have nothing to lose or to be scared of at all, You can contact her WhatsApp:+1(323)628-7351Email:kellyrobert11009@gmail.com

Asa · 31 March 2023

★★★★★ 5/5

Facebook

Dougal was recommended to me by a friend, he has been so helpful from the very start & has always gave us the best advice!!

Abby · 30 September 2023

★★★★★ 5/5

Google

Hannah has made the process of buying our first home much less daunting and took care to make sure we understood each step. She was always happy to answer any questions and kept in close contact to keep us up to date on our transaction. I would highly recommend her.

Nicola · 29 November 2024

★★★★★ 5/5

Facebook

This is the second property Dougal and the team at Pacitti Jones have helped us buy and we couldn't be happier. Brilliant, speedy and thorough process. Very supportive. Highly recommend!

Marc · 28 March 2023

★★★★★ 5/5

Trustpilot

Excellent experience

Kim · 27 March 2026

★★★★★ 5/5

Facebook

Dougal was highly recommended to us from a friend and having worked together on securing our mortgage, I would happily recommend him to others. Dougal was always clear and efficient, ensuring the process ran smoothly. Thanks again!

Lynn · 9 May 2022

★★★★★ 5/5

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Great company, Great investors, it's only when a company serves her investors with truthfulness and reliability that it may produce great investors. This awesome company has been making thousands of people millionaires every year according to the company's info. At first I doubted, but at a point I decided to give them a trial and here I am now sharing my testimony. You too can benefit from this same company from anywhere around the world, you only have to contact one of the company manager person like Mrs lilian wilson to help you grow your investment capital within a week, contact her via whatsapp number: +12485090477 or Email: lilianwilson220@gmail.com

Ausi · 29 September 2022

★★★★★ 5/5

Trustpilot

First Class Legal and Conveyancing…

First Class Legal and Conveyancing Support!

David · 6 February 2026

★★★★★ 5/5

Trustpilot

Excellent customer service

I have used Pacitti Jones several times over the last few years, cannot fault them, impeccable customer service from Paul, Shona & the rest of the team in their Dennistoun branch they go the extra mile for you, I would certainly recommend them to anyone considering selling their home, your in good hands with Pacitti Jones.

Kate · 5 May 2024

★★★★★ 5/5

Facebook

I have used Dougal for mortgage advice for over 10 years (after being recommended by a friend) for new mortgages and remortgages and have during that time recommended him to a number of family members who also continue to use him. He is down to earth, really knowledgeable about the deals available and gives easy to understand explanations to compare mortgages. I have also used PJ legal services and have been happy with their service too.

Lien · 9 August 2022

★★★★★ 5/5

Facebook

Very happy with the service provided by Dougal, no question was too small or inconvenient for him. He explained everything thoroughly and let us know all of the options available to us. He was always on hand to respond to any emails quickly and efficiently so the process was done without delay. We always felt that Dougal had our best interest at heart and will be using him again in the future.

Kirsten · 8 January 2023

★★★★★ 5/5

Facebook

Thank you Beth for all your help and guidance selling my investment flat. I also purchased thru Beth a few years ago. Would have no hesitation in recommending. From The Mad English Girl.

Claire · 23 September 2021

★★★★★ 5/5

Facebook

We have been using the mortgage broker services of Dougal for some years now. He is such a lovely guy, easy to talk to and nothing is an issue for him to explain or deal with. He has now sorted our mortgage on a new property we have purchased. The process is quick and easy and he always explains the different options available and outcomes. We will be in touch again once our fixed rates come to an end. Highly recommended!

Heather · 8 September 2021

★★★★★ 5/5

Trustpilot

Busy selling a property through the…

Busy selling a property through the Burnside branch whom I have found to be entirely brilliant and so professional! The feedback on viewings is excellent through both thier portal as well as a personal call once a week. Admin staff are fantastic to deal with and selling agents are really dedicated. ai would recommend them without hesitation at all.

Roger · 11 October 2023

★★★★★ 5/5

Facebook

When my dad died recently, I needed to file for Probate and then sell his flat. From the moment I contacted Pacitti Jones, I was met with professionalism, respect, and care. The staff have made a very difficult and upsetting experience, easier and less painful. Special thanks to AnneMarie and Paul at Burnside Branch estate agents, and to Nicola, paralegal. I would recommend Pacitti Jones to friends and family.

Maggie · 2 December 2022