Trusted Agent profile
★★★★★
139 reviews across 3 platforms
96 Kirkintilloch Road, Lenzie, G66 4LQ
Pacitti Jones's Lenzie office at 96 Kirkintilloch Road is rated 4.4 out of 5 across 139 reviews on three platforms, including 16 Google reviews rated 4.6.
Every review we hold for the Lenzie office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional and Exellent
Would highly recommend Pacetti Jones as they handled my sale and purchase and were brilliant made everything easy for me a d was kept up to date by Shona with everything and she would even give me a courtesy call to see how things were going at my end I cant fault any of the team and legal teams that I dealt with they were all amazing and everything was bang on time and thats why I gave them 5 stars and Shona was excellent
5/5
TrustpilotGreat experience from start to finish
The staff at Pacitti Jones Burnside were all really friendly and helped guide me through my first house sale from start to finish. They sorted everything for me from the marketing and sale of my previous property to the purchase of my new property, which made the whole process so simple with it all being dealt with under the one roof. My previous property was very successful at closing date thanks to Paul and the marketing team at Burnside, receiving well over home report. I cannot thank Tracey and her team enough (Paul, Lucy, Amy and Elspeth to name a few) and would definitely recommend them to anyone looking to sell/purchase a property in South Lanarkshire.
5/5
TrustpilotI can highly recommend Pacetti…
I can highly recommend Pacetti Jones,Burnside. Lynne was extremely helpful and guided me through the process resulting in the successful sale of my Mum’s house. I was able to accept an offer within a week of being on the market. I was kept informed about viewer feedback and then Lynne continued to keep in regular contact until the new owners have now moved in. Thanks for all your help and support. Mrs Howard
5/5
TrustpilotShona and her Dennistoun team
We had previously had a quote and valuation from pacitti jones and at that point knew that we would definitely pick them to do our marketing. Shona and the team were incredibly helpful from start to finish and provided us with the best advice, regular updates and did everything they could to ensure we got the best possible outcome for the sale of our flat. We couldn’t be happier with the service we received and would definitely recommend and use them if required in future.
5/5
TrustpilotTop Sale Price, Least Stress, Competitive Fee, Professional .
Having worked with Estate agents for over 30 years in both UK and the US we found Shona and her team at Pacitti Jones to be the best we've ever used. Their knowledge of the local market and how to get the best price for your house is remarkable. We can attest to that having just sold using them. In addition to their professionalism and knowledge you get a very competitive fee and a genuine professional photographer who produces fantastic listing pictures. An added bonus is Pacitti's easy to use online portal which shows your listing, upcoming viewer schedules, feedback from previous viewers and the number of views your listing is getting on Rightmove.
5/5
TrustpilotSale of Property
Have given a five star review to Pacitti Jones in Dennistoun as I could not fault the service provided when selling my mother's flat recently. All staff were very professional and helpful and made the process very straightforward . A special mention to Shona who was super efficient, professional and friendly and kept me up to date at all times with multiple offers made with frequent courtesy calls and was available at all times to answer any queries I had. All the viewings were arranged by them and was kept up to date on the online portal and also updates by Shona. A great price was obtained and was extremely happy with the whole process and would highly recommend this office to anyone who has a property to sell and be confident that a great customer service will be provided by all the team.
5/5
TrustpilotPacitti Jones Dennistoun - Shona and the team were excellent…
Shona and the team were excellent throughout the whole selling process. They were knowledgeable, efficient and guided us through every step of the process. Shona always kept us up to date with progress and their Online portal system is fantastic. If I was doing it again they would be my first choice. I thoroughly recommend Pacitti Jones Dennistoun.
5/5
TrustpilotThe team at Pacitti Jones were helpful, kind and professional.
The team members at Pacitti Jones in Burnside were incredibly helpful whilst the sale of the house went through, and provided advice over and above expectations when things on the buyer's side weren't going to plan. We found them incredibly kind, professional, and always focussed on providing good customer service. Would highly recommend.
5/5
TrustpilotOutstanding Service
I contacted Pacittijones by online form and by telephone looking for information on a sale 10 years ago as couldn't find the relevant documentation I needed following separation and house move. Both members of staff I dealt with could not have been more helpful and thanks to their speedy response, I have the information I needed within 24 hours. Please give HUGE thanks to Lorraine (online) and Lucy from the Glasgow West End Branch. Their efficiency, kindness, and willingness to go the extra mile made a stressful situation incredibly easy to resolve.
5/5
TrustpilotExcellent Service and Support from Pacitti Jones
We had a fantastic experience with Pacitti Jones when selling our flat and purchasing our new home. The team was extremely helpful throughout the entire process, providing great communication, support, and advice at every stage. Shona and Georgia were particularly excellent, knowledgeable, professional, and always quick to respond to any questions we had. Craig, the mortgage broker, was also incredibly helpful and made everything straightforward and stress-free.
5/5
TrustpilotPaciti Jones Burnside
Paciti Jones Burnside dealt with everything for us ,wasn't to sure about any of the process ,that wasn't a problem kept us updated from valuation home report and viewings they are very professional especially Elsbeth Henry and Lucy Smith both couldn't have done enough to help and within few weeks offer was accepted ,very professional and knowledgeable highly recommend
5/5
TrustpilotExcellent support for first-time buyers
As first-time buyers, we were very happy with the service provided by Susan McGowan and the team at Pacitti Jones during the purchase of our first flat in Edinburgh. Susan was professional, responsive and guided us clearly through every step of the process, which was especially helpful for a young couple who had not gone through the property buying process before.
5/5
TrustpilotPacitti Jones, wills and power of attorney
We found Pacitti Jones and Kirsteen in particular very helpful with my wife and myself when preparing our wills and power of attorney. Kirsteen explained all the details and guided us throughout. There was no hardsell and everything was done professionally.
1/5
TrustpilotPacitti Jones in Glasgow has some…
Pacitti Jones in Glasgow has some dubious fellows. When I rented an apartment through them in the G12 area, I was told they had renovations to make and will be done as soon as possible; but once I moved in, nothing was done. Rather, one of them asked me to report breakdowns that preceded my moving into the house. My family and I lived in the apartment for 13 horrible months, paying £1650 monthly in a single-glazed flat. Winter of that year was terrible for us. A lot of things in the flat were not working properly; the blinds in the lounge were not fixed for more than six months after we moved in, making it difficult to sit there during the day. To add salt to the injury, when we moved out, this company connived with the dubious landlord to scratch the window pane, when all attempts to claim our deposit failed, with the intention to claim £1200 of the £2000 deposit. But Safe Deposits refused to accept their lies. Even the £150 awarded to them for cleaning was what I am sure they did not deserve, as we found faeces in the toilet seat and my wife spent 2 hours cleaning the dirt in the washing machine. I'm not making an unfounded review here; I still have many pictures and videos of what the flat looked like when we moved in. I don't know of any other cities, but if you plan to do any business with Pacittijones Glasgow, think twice.
5/5
TrustpilotAmazing service from Pacitti Jones Dennistoun
Been searching for new property in Glasgow since Jul/Aug last year. Dealing with Shona, Georgia & Jamie was an absolute pleasure, all very efficient, helpful and friendly, so was a great delight to have offer accepted on property they were dealing with. Highly recommend Pacitti Jones Dennistoun and would use them again in a heartbeat.
5/5
TrustpilotExcellent estate agent
I recently sold my flat in Dennistoun and would thoroughly recommend Pacitti Jones. From the start of the process Shona, Georgia and the whole team were very professional, friendly and knowledgeable. I loved the online portal they used to make all the viewing and provide feedback from the viewers, which was easy for me to access. Added to this the team phoned me regularly with updates and news. The team are very knowledgeable about the Dennistoun market and helped me get a higher sale price than I initially expected.
5/5
TrustpilotExcellent service and guidance.
Excellent service and guidance from the West End Estate Agency, Executor Estate Administration and Conveyancing team. David Mooney, Holly Woods and especially Nicola Donnelly and Abdulaziz Munj are highly recommended.
5/5
TrustpilotPacitti Jones - helpful & friendly
Everyone I dealt with at Pacitti Jones were helpful and professional, to make house selling and buying as painless as possible. They kept in touch with me as needed and on a regular basis and were able to explain any terms and processes I didn't understand. They dealt with selling and buying at the same for me which helped reduce a lot of stress and need for communication between companies. This is the second time I have used PJ for property exchange and would recommend to others.
5/5
TrustpilotShona is an absolute star
Shona is an absolute star. She ensured my property sale was very well handled. All her staff were truly terrific. I felt in safe hands for the whole process. Their photographer did an excellent job as well. Truly great service.
5/5
TrustpilotSuper Professional
I have had a great experience with Lucy from the Pacitti Jones branch in Burnside, her professionalism and courtesy towards me has been second to none and I am grateful for the experience I have had. Thanks Lucy ☺️☺️
5/5
TrustpilotProfessional selling agents
From the minute we started dealing with Pacitti Jones everything was handled very professionally. Shona was great to deal with ,any query that came up it was dealt with quickly and professionally and I would recommend any of my friends to deal with Pacitti Jones.
5/5
TrustpilotFirst class service and attention to detail from Pacitti Jones
Excellent service issued by Nicola and her team who assisted me with the administration of my late Mother's Estate. They provided excellent communication and advice, and were very helpful, courteous and professional throughout the process. I highly recommend using Pacitti Jones.
5/5
TrustpilotGreat Experience
I made a lot of enquiries with different Estate Agents when looking to sell my home. Pacitti Jones stood out and Shona in particular because of how simple she made the process and the level of communication I received at every step. We had multiple enquiries and the flat was sold within a week. I couldn't have been happier with how it went.
5/5
TrustpilotWhat a fantastic service I received…
What a fantastic service I received from ALL the staff, each and every one of them were so friendly and helpful, they took all the stress out of selling my property…..Shona excelled with her updates….she made me feel that I was her main priority… My property sold very quickly with no hassle whatsoever … Thank you all, and keep up the excellent work you all do…. xx
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Pacitti Jones's Lenzie office has 139 reviews across three platforms: 16 on Google, 42 on Facebook, 81 on Trustpilot (across the whole business).
Pacitti Jones Lenzie is rated 4.4 out of 5 across all 139 reviews, and 4.6 out of 5 on Google from 16 reviews.
Pacitti Jones Lenzie, 96 Kirkintilloch Road, Lenzie, G66 4LQ.
