5/5
Lettings management
Nathaniel Allibone has been excellent in managing my property keeping things as stress free as possible. I would highly recommend him.
Trusted Agent profile · Leighton Buzzard
★★★★★
297 reviews across 2 platforms
1 West Street, Leighton Buzzard, LU7 1DA, LU7 1DA
Taylors's office in Leighton Buzzard, at 1 West Street, is rated 3.5 out of 5 across 297 reviews on two platforms, including 151 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Taylors Leighton Buzzard Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leighton Buzzard.
Every review we hold for the Leighton Buzzard office, from every platform, shown as written. First names only.
5/5
Lettings management
Nathaniel Allibone has been excellent in managing my property keeping things as stress free as possible. I would highly recommend him.
1/5
- Lied about property details - Vendor cancelled viewing but these lot forgot to tell me so I turned up to a viewing that was cancelled - Property consultant barely at work and seems to have various reasons they aren’t in the office (blame it on health but told me on the quiet they were on holiday) - Incompetent staff manning the phones and organising viewings - Incompetent Mortgage advisor in branch who has barely any availability, failed to submit mortgage application and blamed it on IT issues and has lied to head office about the situation. - Branch manager who is inconsiderate, rude, bullish with a fragile ego. - You can’t get hold of anyone if you want something but if they want something, they hound you. - Lied about what vendor was saying (They didn’t know I was speaking to the vendor privately). - Property Consultant revealed to me all offers from previous bidders which is illegal. - Property Consultant organised multiple viewings at the same time. At one point there was three separate viewings all standing in the kitchen listening in to what should have been private conversations. Have had to raise a complaint and go to Financial Ombudsman who is upholding my complaint. They are an absolute shambles! Stay clear. Trust me, you don’t want the stress.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
1/5
- Lied about property details - Vendor cancelled viewing but these lot forgot to tell me so I turned up to a viewing that was cancelled - Property consultant barely at work and seems to have various reasons they aren’t in the office (blame it on health but told me on the quiet they were on holiday) - Incompetent staff manning the phones and organising viewings - Incompetent Mortgage advisor in branch who has barely any availability, failed to submit mortgage application and blamed it on IT issues and has lied to head office about the situation. - Branch manager who is inconsiderate, rude, bullish with a fragile ego. - You can’t get hold of anyone if you want something but if they want something, they hound you. - Lied about what vendor was saying (They didn’t know I was speaking to the vendor privately). - Property Consultant revealed to me all offers from previous bidders which is illegal. - Property Consultant organised multiple viewings at the same time. At one point there was three separate viewings all standing in the kitchen listening in to what should have been private conversations. Have had to raise a complaint and go to Financial Ombudsman who is upholding my complaint. They are an absolute shambles! Stay clear. Trust me, you don’t want the stress.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
Had a brilliant experience with Ellie. She was professional, friendly and very knowledgeable. Would not hesitate to buy or sell a property with Taylors, Leighton Buzzard again.
Thank you for the kind words! We're thrilled to hear that you had a brilliant experience with Ellie and found her to be professional, friendly, and knowledgeable. Best wishes, Lucy, Customer Feedback and Support Team
5/5
I have just sold my property with Taylors Leighton Buzzard. I had absolutely fantastic service from Vanessa and her team. Nothing was too much trouble, my calls and emails were always responded to straight away. I would 100% recommend them to all of my friends and family.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
1/5
Shit company
Spent a year in a house share where they did nothing to remove an awful tenant who stole food and caused aggravation that several had to leave early. The cleaners they had come in stole equipment and didnt do a bloody thing Have the nerve to confirm that my balance was clear and then try and take rent arrears from the account.
5/5
Kirsty Geoghegan in Lettings was so helpful and knowledgable and nothing was too much trouble. Kirsty helped us find the best tenants and sorted out all of the details for us . Fantastic service Kirsty. Well done . Rob& Di Hine .
Hi Robert, thank you for taking the time to leave this fantastic 5* review for the team at Taylors in Leighton Buzzard. Many thanks, Maryjane.
5/5
We rented our place through Taylor’s and James Richens was so helpful and supportive throughout the process. He responded quickly to everything which was helpful considering the process was so quick! James was really friendly and helped us get excited for our new home! Couldn’t recommend enough!PositiveResponsiveness, Professionalism
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
Very helpful and professional. Cameron & Vanessa were amazing and their communication was very good, kept me informed along the way and got me into the property as soon as possible. Could not recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
I dealt with James from the outset and though to the actual rental of my property. He explained things well in order to set my expectations which on fact were both met and exceeded. A tenant was found within a week or so. Couldn't fault the service.PositiveProfessionalism
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations
5/5
Massive thank you to Jake, Kieran and the team for all their hard work in our sale and purchase!
Many thanks Miranda Doerr for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
Staff was very helpful & informative, Travis provided myself with everything I needed.
Thank you for taking the time to leave us a review! We are so happy to hear that our staff, especially Travis, provided you with everything you needed. We strive to provide exceptional customer service and it looks like we hit the mark. Kind regards, Lucy, Customer Feedback and Support Team
5/5
I was lucky enough to deal with Benjamin Ord, he sorted everything for me, found me some great deals, I like that he could supply me with so many services under one roof. Made my purchase a lot less . stressful. Thanks Ben.........PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
5/5
Great to deal with,the whole team helpful.👍💯 …
"Thank you for your kind words! We are delighted to hear that you had a positive experience with our team. Kind regards, Lucy, Customer Feedback and Support Team
5/5
I had a very excellent experience with…
I had a very excellent experience with how the team handled my moving into a property they manage in Newport especially with the assistance of the wonderful ladies Shantae and Georgina who where professional and forthcoming with how they handled my renting experience 👍🏽👍🏽👍🏽👍🏽
5/5
We have been landlords for more than 18…
We have been landlords for more than 18 years now.We used numerous Estate agencies in the past.In our many years of experience, Taylors Estate Agent are the best agency who have managed our properties. All the staff we deal with are very helpful.Miss Maria Kemp in particular is a first class manager.Her communication skills, professionalism and attention to detail are second to none. She also acts very swiftly in addressing any issues. Very highly recommended Thank you very much Maria for all your input.
5/5
Yet another great service!
Yet another great service from the lettings team. Vienna & Lesley have been persistent and professional throughout. The covid impact has left me rather downbeat but the ladies have been optimistic ad continued forward, and their tenacity paid off. As I have come to expect (im spoilt now) they go above my expectations, which is very reassuring and comforting. Vienna is a great asset to the team and is always on hand - Lesley has built up a great team! I highly recommend!!!
5/5
Mr Ryan smith.
Mr Ryan smith.. simply outstanding agent. Super friendly professional and informative. Extremely patient whist viewing. I thought he was the manager! A real asset to this company. :)
5/5
5 Star's doesn't do David, Katie and Taylors Swindon justice!
5 stars doesn't do David, Katie and the team at Taylors in Swindon justice, David was an absolute legend when it came to letting my house out, no only did he take excellent photographs, full listing details, my property went on their website on a Friday and Monday morning I had a call to say a Let had been agreed, rent payments have been on time every month, any questions I've had have been answer quickly.When we came to list my wife's house ready for our move we went straight to David, I didn't think it was possible to beat last time but they had a let agreed the same day we instructed them.David should be well on the way to winning Letting Agent of the year (if such a thing exists!)If your considering letting out your home - use Taylor's it's as simple as that!
4/5
Used Taylor’s to buy a flat for my mother who was downsizing. The chain had many complications and bumps along the way but Vanessa was amazing in co-ordinating the purchase and communicated continuously to ensure we were updated. Thanks for your help.PositiveResponsiveness
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
Very good estate agents, courteous, friendly, professional and competent.Vanessa in Leighton Buzzard is a gem, she always goes above and beyond to make the process less stressful . I recommend Taylors without a doubt for everyone who needs an estate agent. Excellent.PositiveProfessionalism
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
1/5
Avoid like a plague
Horrendous Lettings agency, ready to gulp down entire of your deposit, that's their game. You cant escape, so if possible dont get into it. Anyone struggling can consult me, shall let you know how to extract every last legitimate money that you deserve to be returned. I took them to the adjudicator and won.
5/5
Fantastic sales progression! Vanessa at Taylors LB is simply amazing, prompt replies, really cares about helping get people to completion - polite, knowledgeable and great to work with. She goes above and beyond all expectations. We 100% recommend Vanessa and Taylors LB!PositiveResponsiveness, Professionalism
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
5/5
Just bought a house in the middle of a pandemic and had no experience on the house-buying process in this country. Thanks to Taylors the process was a lot simpler. All their staff were really helpful, especially Vanessa. I really recommend them.PositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
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Tell us what you need and we'll put you in touch. Taylors Leighton Buzzard Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leighton Buzzard.