Taylors Leighton Buzzard Sales reviews

★★★★★ 5/5

Trustpilot

FANTASTIC CUSTOMER SERVICE

FANTASTIC CUSTOMER SERVICE I just recently rented a property in Leighton Buzzard, I am impressed how excellent customer service Taylors provided. James was responsible for my case. Thanks for his clear communication, experience (knowledge about the property market) and nice personality I was able to rent a property in just a one day! I would like to say thank you and I am sure I will use TAYLORS services in the future.

JUSTYNA · 7 April 2021

★★★★★ 5/5

Trustpilot

5 Star Service!

All of the staff at Taylor’s Lettings have been so helpful, friendly and incredibly knowledgable. No question or query is ever too much to ask. We would especially like to thank Joanne, Sean and Natalie who have assisted with the whole process of us moving into our beautiful rental! Thank you for all your help!

Amberley · 23 May 2023

★★★★★ 5/5

Google

Many thanks to Vanessa and Hadley for completing our purchase. It was a hard battle. Hats off to Vanessa's continuous support and great communication. Highly recommended. Thanks both.

Siva · 25 October 2022

★★★★★ 1/5

Trustpilot

Booked to view a property in bradley…

Booked to view a property in bradley stoke by someone called Joe. He rang in the morning to confirm, we went for our viewing for no one to turn up for at least 10 - 15 minutes late, then he didn't have the keys and had no idea how to get in and said his phone doesn't work. He then walked off after cancelling our viewing, soon after another couple turned up to view the property and they were there to meet the same agent who they called to come straight back, he came back and give the same excuses to the next couple

Mr · 3 September 2024

★★★★★ 5/5

Google

Fantastic service, from all the staff at Taylors especially Lauren, Vanessa and Henry. Making our sale and especially our purchase go as smoothly as possible, we thank them all and would definitely recommend them to anyone wanting to sell or buy a property.

Karen · 26 October 2019

★★★★★ 5/5

Google

Mike J Just completed the sale of my mothers retirement home. Thanks to Vanessa and the team for dealing with this sale during a difficult period which was handled with professionalism throughout.PositiveResponsiveness, Quality, Professionalism, Value

Mike · 25 October 2021

★★★★★ 5/5

Google

Tamsin has been fantastic in supporting the sale of the property. Professional and caring. Great service

Richard · 11 October 2023

★★★★★ 2/5

Trustpilot

Bedminster office

Bedminster office - I had hoped that this one would be different. But if you like inaccuracies with details and not being able to explain their processes then they are for you. When I complained I was told that they'd followed their processes but it seems that they like to kept that information to themselves.

Rosemary · 9 July 2025

★★★★★ 5/5

Google

First class handling of the purchase. Special Thanks to Vanessa who did an Excellent job & a Thank you to Cameron for his help much appreciated. Can definitely reccomend Taylors Estate AgentsPositiveResponsiveness, Professionalism

Mary · 25 October 2021

★★★★★ 5/5

Google

I worked with James Richens who I could not recommend highly enough. He was enthusiastic, professional and helped me find great tenants within a really quick turnaround time. 5*PositiveResponsiveness, Quality, Professionalism, Value

Christina · 25 October 2021

★★★★★ 5/5

Google

Buying a house at any time is a stressful event but when adding in the deadlines of making completion prior to stamp duty cuts, you can imagine the pressure everyone is under! Despite the stressful situation, Taylors were able to sell our house within 1 day, find us an ideal buyer and push the process through quickly and efficiently. Vanessa from the Leighton Buzzard branch consistently kept us informed at all stages of the process even without us even having to chase. This communication made a real difference to the outcome of our sale and enabled us to complete on our dream purchase. Cannot thank her enough for making the process as smooth as possible

Rachel · 25 October 2021

★★★★★ 5/5

Google

Excellent service from everyone at Taylors, particularly Vanessa who was both professional and sensitive when dealing with an extremely complex and difficult sale.PositiveResponsiveness, Professionalism

Kash · 25 October 2022

★★★★★ 5/5

Trustpilot

I have been renting through this this…

I have been renting through this letting agent for almost 2 years now and it has been an amazing experience so far. The property manager Nathaniel Allibone has always being prompt with reported issues and recently made sure that an urgent repair issue was completed on time. .They take maintenance repair issues serious and are reliable to get quality services. I recommend their service to everyone.

MR · 10 January 2025

★★★★★ 1/5

Trustpilot

Avoid!

If I could give less than 1 star I would. I would never rent from this or any other associated companies ever again and I wouldn't recommend them to anyone. The experience I had from the time my tenancy ended until I had my deposit partially returned was nothing short of farcical. Their lack of communication and unwillingness to help or address any of my concerns made the process of moving significantly more stressful than it needed to be. They were far more interested in money, they have no desire to provide a decent service for their tenants. I ended up losing a portion of my deposit for which was completely unnecessary cleaning purely due to the fact that I was given the run around from the day I moved out. Had I not reluctantly agreed this saga would still be ongoing and I wouldn't have had any of my money returned. They repeatedly lied about the reason for a sudden increase in this pricing, refused point blank to provide an invoice, refused to listen to any concerns I had and effectively refused to discuss anything until I threatened to seek legal advice. Only then did I receive a phone call. This person was unable give any reason or address any of my concerns, and could not tell me why I was unable to have any sort of invoice. They also lied that the landlord had contacted me when he had not. Even after agreeing to pay these (illegal) cleaning fees just so I could be done with the whole situation it still took a further email and telephone call to have my money returned. Absolute joke of an agency. Avoid at all costs. If you do happen to rent with them take photographs of everything because they will use any excuse under the sun to keep your money.

Jane · 28 May 2024

★★★★★ 5/5

Google

Thanks Kirsy, for your amazing work to get me moved in record time, would recomend Taylors for their professional service.PositiveProfessionalism

Gary · 25 October 2022

★★★★★ 1/5

Google

Nothing good to say feel as though they are hanging up the phone on me not wanting to discuss the matter , the day I moved in which I didnt get the keys the date the tenancy was signed but still payed from that date , told me they never managed the property but was told by the letting agent at aylesbury that they was third party when viewing, told me it was ready to move into no hot water for a month. I still however feel you guys are responsible as you then told me numerous times that you wernt managing the landlord manages the property I rent out in dunstable month 2 mould appeared in the middle of summer which is obviously a defect or lack of ventilation which on that account I still haven't been informed when the ventilation system will be serviced landlord has been given a improvement notice it has been a ongoing issue from day 1 including electrical problems. You then served me a section 21 & 2 days prior to the eviction you have changed my energy provider but you dont manage the property? You done this with no hesitation you didnt notify me, I believe you should of contacted me to ask of my situation fwi due to the pandmeic the council have said I cannot be evicted at this present time. All this company cares about is taking their chunk of money

Tiffany · 25 October 2020

★★★★★ 5/5

Google

Recently purchased a house through Taylor's and found the sales progression offered by Vanessa was top quality, and would highly recommend their services!!PositiveResponsiveness, Quality, Professionalism

Jay · 10 January 2022

★★★★★ 5/5

Trustpilot

Rent out my property through Taylors…

Rent out my property through Taylors Country Wide and Nathaniel has been most helpful and efficient when dealing with a property repair.

Gary · 18 September 2024

★★★★★ 1/5

Trustpilot

Avoid, none professional

If I could, I wouldn't give even one star. The agency/agent worked on behalf of one of owners, helping to delay and stalling the sales process for one owners benefit. And personal gain, as recieving money for this from said owner. Often not replying, selective replies, replying with delays once recieve instructions from other owner.

Sanchausis · 13 April 2025

★★★★★ 5/5

Google

Excellent care all the way through a difficult sale and a special mention to Vanessa Hill she went over and above the call of duty thank you all very much

Janet · 25 October 2020

★★★★★ 5/5

Google

First rate customer service from Vanessa and Hadley. Having known both of them for a number of years I can honestly say that they both display a sense of pride and care in their ability to look after people and do what best for their client, nothing seems too much trouble for them. A quality sadly lacking in a lot of the industry. Highly recommended.

Rob · 25 October 2022

★★★★★ 1/5

Trustpilot

Where do I start? Dreadful people.

Where do I start? I rented an apartment from the Bedminster branch, and it was an unbelievably awful experience from beginning to end. They lied about the opening inventory, there was no hot water or heating for most of the tenancy period (and they literally couldn't even be bothered to reply, let alone sort the problems out), they lied about damage caused when I left (which I did not cause), and now they refuse to communicate with me regarding the return of my deposit. Needless to say they are also withholding my deposit with no legitimate reason whatsoever. It would be really difficult to find a worse company to deal with. They treated me shockingly badly, lied through their teeth, and are trying to steal my deposit. Just awful. Avoid at all costs. UPDATE: 3 months later, I opened a dispute with Taylors via MyDeposits and submitted my honest evidence to counteract their lies and today received the deposit refund in full. Keep evidence of everything Taylors tell you (they WILL lie later on), take photos of everything, take videos of everything..... eventually, you will get your money back from these rogues (as long as you are being honest).

Peter · 8 February 2024

★★★★★ 5/5

Google

The experience with Taylors was great, helpful and fast response. Really polite and professional staff especially James R. who was always available and professional.PositiveProfessionalism

Saša · 25 October 2021

★★★★★ 1/5

Trustpilot

oxford - Absolutely useless and infuriating

Absolutely useless and infuriating - they feed you empty promises and lies constantly saying they have done what you asked and then you realise they actually never did - over and over again rinse and repeat - they will NEVER respond to your issues with the house you rented unless it is an emergency that will damage the house never mind that it is a risk to your health unless you literally ring them up every day multiple times for 2 whole infuriating months and then eventually maybe they will do something after you say you will put in a formal complaint but not after they tried to gaslight you first saying nothing is wrong

Katherine · 2 February 2024