Taylors Leighton Buzzard Sales reviews

★★★★★ 1/5

Google

As a first time buyer, the attitude of their mortgage adviser and agents was extremely unprofessional and aggressive. First of all, they propose house viewings, which look and feel like an entrapment. They start with the cheapest and end with the most expensive. Dylan (the mortgage adviser) pressured me and my family to buy a house, when he was playing with the mortgage numbers without setting any guarantees. I did not understand how he set the house negotiation as optional, but when discussed he rejected it 🤷🏻‍♂️. Both agents, who were on the viewings, were unprepared and unorganised. How can you be an agent and not know basic things about the property (any recent repairs/compass directions/etc.)? Taylors should look into this matter if they want first time buyers to work them.

Ivan · 11 October 2025

★★★★★ 5/5

Google

Ellie was lovely and really helped me to find my first house. ☺️

Rebecca · 20 March 2026

★★★★★ 5/5

Google

Travis the lettings agent has been very accommodating. Travis answers my emails very promptly and answers all my questions to the best of his knowledge. Travis has helped me every step of the way I will be using Travis as my permanent Lettings Agent to rent my properties a very trustworthy character. Well done to Travis Taylor’s are very lucky to have him! Thank you

Kaylene · 17 January 2026

★★★★★ 1/5

Trustpilot

Absolute idiots

Absolute idiots, let a bunch of students rent the property partying until 4 in the morning most nights, living next door and got to be up at 5am for work doesn't go well, contacted them they said they will phone them to explain the rules of there agreement, still been going on for weeks, damages= less rent just bare that in mind.

James · 15 September 2026

★★★★★ 5/5

Google

Taylor’s is an amazing company, they helped us get our mortgage for our first home, samia is incredible so helpful and understanding, she will go over and beyond to get you to where you need to be, couldn’t rate them anymore, thank you Taylor’s !

Amelia · 20 February 2025

★★★★★ 5/5

Google

Travis was amazing, very responsive and efficient, hardworking! Fantastic to work with! Thanks very much

Mike · 17 December 2025

★★★★★ 1/5

Trustpilot

Don’t bother using them

So we booked the appointment well in advance it was fine then I received three phone calls from three different people then I got told that one of their viewers had gone sick and blah blah blah and I said forget it. Do you know what if you can’t be bothered to communicate properly with each other and phone me over the same things and send me 20 odd emails or thanking me for picking you I can’t be bothered because I can’t guarantee you’re gonna sell my house properly. Don’t bother using them.

Swinoki · 21 April 2026

★★★★★ 5/5

Google

Kirsty was very professional and responsive which was reassuring throughout the process. Always at hand via emails or over the phone and provided lots of information and answered all my questions. A very high level of customer service and communication. I can't thank Kirsty enough for her support and help in getting my partner and I moved into our first property. It is clear Kirsty takes pride in what she does and is an asset to Taylors. Couldn't recommended Kirsty and the team enough. Thanks again!

Shannon · 25 October 2022

★★★★★ 5/5

Google

Excellent service from both Hadley and Vanessa. Hadley secured 4 offers within the first week of my late uncles house being on the market. Vanessa kept me nformed throughout the whole process and no query was too much for her to help me with. The sale wasn't straightforward as we live miles away in Scotland and there was various issues to deal with. I would have been a ball of stress if it wasn't for Vanessa. I honestly can't recommend them enough.

Carol · 25 October 2022

★★★★★ 5/5

Google

Been dealing with Taylor’s absolutely brilliant thanks to Sarah Kylie and Ellie

Scott · 17 November 2025

★★★★★ 5/5

Trustpilot

Thanks Nathaniel Allibone & team

As a landlord it is great to deal with Nathaniel and her team. They are efficient and ensure that tenant requests are promptly resolved. They are transparent in what work was done, how much it will cost and the impact of not doing the work. I can even be away and trust them to make the right decision on my behalf that is cost effective. Thank you so much Nathaniel Allibone and her team for doing a sterling work.

Mr · 11 September 2024

★★★★★ 1/5

Trustpilot

AVOID AT ALL COSTS

I would have given a zero star rating but it would only allow 1 star. Avoid at all cost. I would never recommend this company along with Jjl interiors Ltd landlords to anyone. The communication from the both of them is extremely shocking. I rented out a property which seemed to be all good. However, once moved in, there was problem after problem. Which every problem was reported back to them as things needs repairing. From leaks in the roof, sewer drain backing up into the toilet and sink, rats running around, mould growing up the side of the wall in the kitchen, no fascia on the outside wall where the rats were getting in. these were main things that I reported starting back in July 2023, in which I had to chase them up constant to try and get these sorted as these are something that should be a big priority. Upon emails and phones calls that were sent, still nothing was done. They eventually got someone to come out after months, to look at the roof and done a horrendous job as the roof still leaked. They were supposed to put the fascia on but left it on the floor in the garden. I sent a picture of the rats to them and still done nothing. The sewer drain kept backing up and flooding the garden with sewage which backed up coming back up into the toilet. I reported the drain in the November and nothing got done. With the rain pours that we had did not help with it at all. There were so many other minor problems that I had yet to report such as the front door dropped so it was difficult to lock/unlock, no seal in the living room window so you can see outside, the living room light and dining room light were wired wrong as one switch did not work and the other would turn both of them on and off at the same time, when the gas had an inspection the engineer said that it was earthed wrong, I could go on with so many other issues but I didn’t get around to reporting them due to trying to get the other issues sorted. The communication is shocking. June this year I had a contractor come out to look at the roof after months of reporting that roof still leaks, he came and didn’t do anything because he said that whoever patched it up did a really bad job that the whole roof needs replacing. This was the last straw and managed to end my agreement. Now on the next problem, the tenancy ended at the beginning of July last month and now the landlord has the audacity to deduct money off my deposit for cleaning deductions, which I had left the property in high standard and clean which I have photos and videos to prove how I left it. He is only giving me just over half of my deposit back. And I’m still trying to get any of my deposit back and now trying to get an answer from the agency and landlord seem impossible. The stress that the agency and landlord have put me through since I moved in has been awful. They made the house look nice etc until you move in and see the close ups which turn out to be horrible patched up work. I just want my deposit back and be on my way but they cant even seem to do that. Considering they have a 90 day period where they hold your deposit for, they don’t seem to be in any rush giving it back. I will be taking this further as I haven’t heard anything back yet again and have none of my deposit back!

Louise · 10 August 2024

★★★★★ 5/5

Google

Cameron is very good at keeping me up to date and answering questions promptly, so good service there. Both he and Vanessa are good communicators, do what they say they will and are willing to go the extra mile. My house would not have been sold, had Hadley not suggested a viewing to a particular client, who had overlooked it first time round. His initiative led to the sale. Thanks Hadley!PositiveResponsiveness, Professionalism, Value

Linda · 25 October 2022

★★★★★ 5/5

Trustpilot

I was in a very difficult situation…

I was in a very difficult situation with accomodation, so I fortunately bumped on Taylors online. I saw a very beautiful apartment but wasn't sure of getting it at that moment I needed it. But to my greatest surprise the letting agent( Ruby) and her partners made it happen. The paper works, vetting were swift and and amazing and now I am settled with my family in a beautiful home. Thanks to the management of Taylors and staffs for their receptive and professional approach. You guys are the best.

David · 6 February 2026

★★★★★ 5/5

Google

An estate agent that delivers. James has proved himself to be very helpful with managing our first venture into the rental market as landlords. Keeping us informed during the whole process and just as importantly after care and communication as well. There were matters that required attention so the property would exceed all expectations we have and James was on hand to help us through the process. I would recommend James's services for your rental requirements (both landlord and as a tenant) it has been a good experience and one we look to move forward in a positive direction.PositiveResponsiveness, Quality, Professionalism

Oliver · 25 October 2021

★★★★★ 5/5

Google

The team at Taylors handled my recent sale in an exemplary manner. The service throughout was personal and courteous, and professional. From first contact through to completion the team kept me fully informed and well advised; the marketing/publicity was positive, and they brought a steady stream of viewers to my property. They kept me fully informed the whole time, with feedback on every viewing. I'd like to give a special mention to Vanessa, who never dropped the ball and who inspired confidence, and Cameron and Henry who played a vital role of getting the marketing right, dealing with viewers and providing feedback. Once the sale was underway the three of them responded rapidly and helpfully to queries; and when necessary they went the extra mile, whether for me or the buyer. I unhesitatingly recommend Taylors of Leighton Buzzard.PositiveResponsiveness, Quality, Professionalism, Value

Sean · 25 October 2021

★★★★★ 5/5

Google

When I first went to view the property I found Cameron who was the Sales negotiator to be very easy to speak with. He was not the "pushy estate agent" and after giving a quick overview of the current status, he just stood back while I viewed the property answering questions when I asked. A very nice young man. After putting in an offer, it was followed up very quickly with a little negotiation between myself and the seller, with Taylors as the intermediator with no pressure from them to raise my offer - nice change from what you would usually hear. Following my offer being accepted Vanessa stepped in. Taylors use a nice app called Mio which allows you to keep track of the process, ask questions via the app which, if you are working and cannot take calls can really help during the buying process. Vanessa was great with how she wanted the best for both myself and the seller and did all she could to speed things along calling me numerous times to keep me informed. Finally we got to the point of completion and I was really pleased with the outcome. I was working from home on the day of completion and would not be able to get to the office to pick the keys up. They kindly offered to drop the keys to my house which was another testament to their customer care ethic. Honesty and integrity goes a long way in my priorities for business and people and Taylors really showed that in their dealings with me and the purchase of my property. I would highly recommend them as an estate agent and their staff. Thanks DavePositiveResponsiveness, Quality, Professionalism, Value

David · 25 October 2021

★★★★★ 5/5

Google

Property recently sold. From first contact to completion the service throughout was professional, personal and courteous. I was kept fully informed on viewings and feedback. Vanessa and Cameron were always available at the end of the phone or via email. Once sales progressed the team always responded rapidly to any queries raised. Vanessa goes above and beyond all expectations in progressing the sale to completion. Polite, knowledgeable and great to work with. Would recommend the Leighton Buzzard team 100%.PositiveResponsiveness, Quality, Professionalism

Joanna · 25 October 2021

★★★★★ 5/5

Google

Amazing experience with Taylors!! Couldn't recommend them enough. Great for first time/unexperienced buyers who could use a little more attention! The app is a great way of tracking progress and tasks, with the live chat too - handy for quick questions! Very professional and clearly care about clients needs with no judgement. Cameron was a great host. Chased owners for viewings and accommodated on weekend. Vanessa was outstanding with chasing solicitors and getting the sale over the line before end of the Stamp Duty holiday. James provided excellent service and is now managing the property - with a competitive rate and defiantly 5* service. You get a text message whenever there is a viewing and they keep you up to date with what's going on. They are easy to contact, answering the phone and replying to emails. Thanks guys!PositiveResponsiveness, Quality, Professionalism

I · 25 October 2021

★★★★★ 5/5

Google

It took less than a month for Taylor’s to sell our house! Really grateful to Kerry, Sarah and Ellie for all their time and help! Highly recommend!

Lauren · 11 July 2026

★★★★★ 5/5

Google

Valuation was initially carried out by Henry who took me through what would happen in stages and any cost I would incur . He made me feel confident that the team at Taylors would support me though to the end . Vanessa and her team were great.They were always ready to deal with any issues. Calls and emails were answered immediately so I was never left wondering what was going on. Special thank you to Vanessa you’re awesome.PositiveResponsiveness, Professionalism

Lee · 25 October 2021

★★★★★ 1/5

Trustpilot

Also trading as countrywide lettings

Also trading as countrywide lettings, see there trustpilot! Vernin of the highest order, bottom feeders who have absolutely no idea what they are doing, and they also actively encourage landlords to increase your rent yearly. Cant wait to see this shower go bust

Mr · 15 October 2026

★★★★★ 5/5

Google

Exceptional team. I'm a first time buyer and had no idea what I was doing. I was mainly in contact with Carley and she was fantastic, very helpful, didn't use complicated jargon, and offered a clear and comprehensive transition to getting my first home. I cannot express how good these guys are. Extremely customer friendly and understanding.

Luke · 11 October 2025

★★★★★ 5/5

Google

I had an excellent experience with Travis! He went above and beyond to make the process a less stressful process. His professionalism and knowledge really had a positive impact on my personal situation. I would recommend using Taylor's if you are searching for a property. I will definitely use Taylors again in the future. From Cislyn

Teriann · 11 October 2025