Every review we hold for the Leighton Buzzard office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleFor me the experience was very disappointing. Before I started the sales process, I had a verbal agreement that on one day of the week and one evening, there would be no viewings. Then after a few weeks, I was put under pressure to do viewings on this day. Therefore I had to cancel the contract as I wasn't being listened to. I received no apology. I will not recommend this company. It was a waste of time.
Steve · 24 December 2025
Agent replied · 24 December 2025
Dear Steve & Patrica,
Thank you for taking the time to share your feedback. I’m sorry that your experience did not meet your expectations.
I would like to clarify the arrangements discussed during the marketing period. Initially, it was agreed that there would be no viewings on Friday evenings and Saturdays before 4pm, and this was fully respected. When a viewing was requested at 4pm on a Saturday, you subsequently asked for no Saturday viewings at all, which we also accommodated.
When you contacted us on Friday, 19th December, to terminate the agreement, you explained your reasons at the time and expressed your own apologies regarding the situation.
While I’m sorry that you feel dissatisfied overall, we believe we acted in line with the instructions provided throughout.
Thank you for your feedback, which has been noted.
Kind regards,
Chris Naylor
Sales Director
Ewemove Leighton Buzzard
★★★★★ 5/5
GoogleThere is always some barrier or another between the estate agent and the tenants, but with Nicole G those barriers have never come once in the way she has always been kind and approachable making the tenants feel comfortable. Always there at the time when we needed her for assistance in queries. She is a very honest and kind in person when you meet Nicole.
Thank you so much for your help.
Janet · 25 July 2024
Agent replied · 25 July 2026
Janet, thank you for taking the time and trouble to leave a review and for the positive feedback, it is much apprecated.
★★★★★ 5/5
GoogleI’m so glad we went with Ewemove to sell our house! We had committed to buying a new build so timings for the sale of our house were really important, we managed to sell our house quite quickly, however the first buyers pulled out. Ewemove were quick to put our house back on the market and get some new buyers through the door. The communication was really good and we were getting constant updates with viewings on our what’s app group. I would highly recommend anyone to sell their house with them!!!
Gabriella · 25 November 2025
Agent replied · 4 December 2025
Thank you so much for taking the time to share this fantastic feedback, Gabriella. Our team fully understand that navigating a house sale can be complex, and work consultatively to get our clients the best result. It was a pleasure working in conjunction with you, and we hope you're settling in nicely at your new home. Best wishes,
★★★★★ 5/5
GoogleWe couldn't recommend Paul and Bella highly enough!
They have been so supportive, trustworthy, caring and professional throughout the entire selling and buying process! Thank you!
Katherine · 27 December 2025
Agent replied · 27 July 2026
Thank you Kat it was a great feeling to hand those key over!
★★★★★ 5/5
GoogleWe purchased our house through EweMove and had a truly wonderful experience from start to finish. The team was professional, friendly, and supportive throughout the entire process, making everything as smooth and stress-free as possible. We highly recommend EweMove to anyone looking to buy or sell a home.
VivekNanda · 16 July 2026
Agent replied · 21 July 2026
Thank you for providing us with this excellent feedback. The team at EweMove Leighton Buzzard are delighted with your kind comments about the service you received. If you ever need our assistance in the future, then please do not hesitate to get in touch. Best wishes,
★★★★★ 1/5
GoogleSelling my dad's house has been an absolute nightmare with this company. Two sales fell through then their advice was to put the house in an auction... I really wouldn't recommend selling with this company if your house needs a bit of work... Been a very stressful experience
Jack · 14 July 2026
Agent replied · 18 July 2026
We have no record of providing a service to this reviewer. His father was our client and has confirmed in writing that he did not agree with this review and requested that it be removed. We are therefore disappointed that it remains online. We have retained the relevant correspondence and have reported the review to Google.
Kind regards,
Chris Naylor
Sales Director
EweMove Leighton Buzzard
★★★★★ 5/5
GoogleChris and the team at EweMove Leighton Buzzard have been fantastic, very professional, responsive, and supportive throughout the whole letting process. Everything was handled smoothly and with great attention to detail. Highly recommended!
Tomasz · 3 October 2025
Agent replied · 23 October 2025
Thank you for taking the time to share this wonderful feedback, Tomasz. We're delighted that you had a positive experience with us & that you found our team to be supportive & responsive throughout. Your feedback is very much appreciated and we're thrilled that you would recommend our services to others. Best wishes,
★★★★★ 5/5
GoogleThroughout the whole process of selling my
Property Ewe Move and Abigail have been there to ensure all things went smoothly. They kept me informed right up to exchanging. What I thought would be a stressful process was anything but. Top marks guys. ⭐ ⭐⭐⭐⭐
Martin · 30 July 2026
Agent replied · 15 August 2026
Thank you so much for your fantastic review! ⭐⭐⭐⭐⭐
We’re delighted to hear that Abigail and the EweMove team were there to support you throughout the whole property selling process and kept you fully informed right through to exchange.
Selling a home can often feel stressful, so it’s wonderful to know the experience was smooth and reassuring from start to finish.
Thank you for choosing EweMove and for your kind words, we really appreciate your support! 🏡😊
★★★★★ 1/5
GoogleAfter taking time off work and driving over an hour to view a property the viewing was cancelled just as I pulled into the property. This was a waste of my time and annual leave.
Although this may have been due to unforeseen circumstances, which I completely understand, there was very little apology from Ewemove or consideration into how this had wasted my time. I instead received a rushed aggy call from Ewemove stating that the circumstance was out of their control with no apology, as if I was being silly to even raise the fact my time had been wasted, despite not knowing what had happened- which I was very understanding about when I learned.
J · 9 October 2025
Agent replied · 20 February 2024
Dear Josh,
Thank you for your feedback, and I’m genuinely sorry for the inconvenience caused.
As mentioned in our earlier communication, the viewing had to be cancelled at very short notice due to a highly sensitive issue that we became aware of upon arriving at the property, just minutes before your scheduled appointment. It was entirely unexpected and extremely stressful for all parties involved. My team had to respond quickly and carefully.
It was me who made the admittedly agitated phone call to you. We were still in the midst of managing a very difficult situation at the property, and I just wanted to explain what had happened, not to excuse it, but simply to make it clear that we had not set out intentionally to waste your time.
Emergency situations like this are extremely rare, but when they do arise, our priority is to act swiftly and with sensitivity.
We completely understand your frustration, and I’m very sorry your time was impacted in this way.
Thank you again for taking the time to leave your review, and I do hope we have the opportunity to show you a more typical experience in the future.
Kind regards,
Chris Naylor
Sales Director
EweMove Leighton Buzzard
★★★★★ 1/5
GoogleI had very bad experience with them , open viewing and dealing they was so positive and once we served our offer , they accepted our offer as well , officially even I have proof , and I have done all the process for next buying steps from my side, and suddenly they’re saying another party wants to put offer also in the property where you interested in , we feel it totally fine and we did increase our offer rate to buy our dream house and , the roll me up for 2 days for wait and then they said the owner of house wants to sell to another party which offer less amount than us even , and sales negotiator Cheri mollison started urging with us that , we will give chance
To be honest really really bad experience and so unprofessional staff , there’s only protection on email when it comes to work , they’ll decide to sell you property in the morning and they’ll give to someone in the evening that’s what i experienced from them
Never even imagining to go back to them
It is an honest review thanks
Monika · 30 September 2025
Agent replied · 8 December 2024
Dear Monika,
Thank you for taking the time to speak with me.
I am truly sorry that your offer for the property in question was not successful, and I completely understand how disappointing this must have been for you.
Following a thorough review of the situation, I am confident that we handled all offers, including yours, in a fair and consistent manner. Throughout the process, we also remained focused on acting in the best interests of our seller. Unfortunately, we were unable to fully validate your offer before other viewings were completed.
I appreciate your feedback regarding communication. You’ve expressed that you were not informed of the urgency of submitting your validation documents once your offer was accepted, and for that, I apologise. It should have been made clearer that viewings would continue and that the property would remain on the market until your offer was fully validated.
Once again, I’m sorry for any frustration this caused. If there’s any way I can assist you further in your property search, please don’t hesitate to reach out. I wish you the very best as you continue looking for your new home.
Kind regards,
Chris Naylor
Sales Director
Ewemove Leighton Buzzard
★★★★★ 4/5
GoogleWe had an excellent experience working with ewemove. They were professional and approachable throughout the entire process. Harry Graham showed us the property, and patiently answered all our questions.
Communication was great, always prompt and timely. He made the process smooth and stress-free, going above and beyond to ensure our offer was accepted. We truly appreciate their dedication and would highly recommend them to anyone looking for a reliable and proactive agent.
Thank you for making this such a positive experience!
Milan · 30 September 2025
Agent replied · 13 December 2024
Hi Milan. Thank you so much for taking the time to write this wonderful review. We strive to make the home buying process as stress-free as possible for all of our clients and pride ourselves in delivering the highest levels of client service. It is lovely to be recognised for this and it was a pleasure working with you. If you ever need our services again in the future, then you know where to find us. Best wishes,
★★★★★ 5/5
GoogleVery impressed with Proffit and Holt as a team in negotiating my sale in the first instance with the buyers and their after sale support leading up to exchange and completion… selling one’s property is stressful but I’ve felt that along the journey Proffit and Holt were there to support me with my enquiries and I would recommend them to any potential sellers out there!
Eugene · 25 July 2024
Agent replied · 25 July 2026
Eugene, thank you very much for taking the time and trouble to leave a review and for the positive feedback, it is much appreciated.
★★★★★ 5/5
GoogleFantastic agent. Nothing is too much trouble for Paul, he’s friendly, knowledgable and provides a really personal service. Genuine and honest, completely different to the larger estate agent chains we’ve used in the past. Having a WhatsApp chat group set up between us all was particularly useful, it made communication really quick and easy. Wouldn’t hesitate to recommend Paul, he was absolutely superb!
Clare · 27 July 2024
Agent replied · 27 July 2026
Thank you very much Clare, it was a pleasure to act for you both and sell your property!
★★★★★ 5/5
GooglePaul has been brilliant to work with and we 100% recommend him.
We got over three valuations and were toying with using a few estate agents from Battle but after meeting with Paul we were at ease.
His friendly approachable no pressure manner made us feel comfortable straight away.
He already had contacts interested in our house and as soon as we agreed to work together he created a WhatsApp group so we could communicate regularly.
He was contactable outside of normal estate agent working hours which was unique and a brilliant touch.
We kept in constant communication throughout and our house was sold on the first viewing!
Do not hesitate to use Paul he gives a personal touch that no other agent can compare to.
Gina · 27 July 2023
Agent replied · 27 July 2026
Wow. Thank you so much Gina for your incredibly kind words and positive review, very much appreciated and an absolute pleasure to act for you and Richard.
★★★★★ 5/5
GoogleWe should have written this review 9 months ago but it's been busy! Paul is great, he really strives to give you personal, consistent and regular contact with weekly updates (even in weeks where nothing happens!). He is always available and very responsive and he puts in a LOT of work to get your purchase or sale over the line. We're extremely grateful to you Paul for getting us our beautiful new home, and selling the old one! Highly recommend.
Alison · 27 July 2023
Agent replied · 27 July 2026
Hi Alison, thank you for your review. It was a real pleasure to act for your sale and assist in the purchase. I hope the family is settling in :)
★★★★★ 5/5
GoogleAt the time when I was searching for a new home last year, prices were escalating rapidly and competition with buys was extreme. Paul was the first Estate Agent who took time and made me feel at ease. His approachable manner reassured me straight away and I trusted his instincts and advice. He know the vendor as well, which really helped in the final negotiations and sale.
I’d go to Paul again in the future if I move again and would highly recommend his service.
Matt · 27 July 2023
Agent replied · 27 July 2026
Hi Matt, thank you very much for your review and it is a great feeling to know you felt ease with the purchase, it was a pleasure to assist
★★★★★ 5/5
GoogleWe have recently purchased a house with Ewe Move.
Getting to Exchange of Contract was protracted due to the 'chain' but Sam was very supportive in getting us through and listening when we had concerns. I would recommend Sam and Ewe Move to prospective buyers and sellers.
Geoff · 16 March 2025
Agent replied · 18 May 2024
Hi Geoff, thanks so much for your review. We were really pleased to be able to assist you with purchasing your new house. Please let us know if we can be of any assistance in the future. All the best.
★★★★★ 5/5
GoogleFrom the moment we asked Paul to visit our property, he immediately got us onside. He put us at ease, was complimentary about the property and explained clearly what he was going to do. We immediately were comfortable with him and Bella when they were showing the prospective buyers our home and before he left on his first visit had already advised us of a prospective buyer.
They were both permanently in touch on a group WhatsApp group with us advising of what was happening and of any news.
After we had accepted an offer he was constantly helping us move things along as he could. He would ring solicitors and try to shift them along and glean useful information out of them to our benefit.
Although we never intend to move again, if I was to, Ashton Stripp would be the first Estate Agent I would call and to any prospective sellers out there in the Battle area I would suggest you do the same!
Paul · 27 August 2025
Agent replied · 27 July 2026
Thank you very Paul for your kind review. It was a pleasure to assist you and Jeanine.
★★★★★ 4/5
GoogleI recently purchased my first property through Profit and Holt Watford, and I couldn’t be happier with the service I received. They supported me every step of the way, always following up promptly with the seller, their solicitors, and mine to keep things moving smoothly. As a first-time buyer, I really appreciated how proactive and reassuring they were throughout the whole process. I felt completely supported from start to finish. I would definitely recommend them to anyone looking to buy or sell, and I wouldn’t hesitate to use them again in the future.
Mekayla · 25 August 2025
Agent replied · 25 July 2026
Mekayla, many thanks for taking the time and trouble to leave a review and for the positive feedback on the service provided by the Watford office, it is much appreciated.
★★★★★ 5/5
GoogleWe were really not looking forward to the process of moving house especially as we were moving abroad and had heard so many negative stories. EweMove were, from the kick off fantastic! Communication was quick and efficient, the personelle friendly and helpful. We are very happy with our decision to go with them, we had a lot of stress from other parts of the moving process but not from EweMove, they made everything so smooth. Always available to talk or text, always on the ball when it came down to communication. Sam, Chloe and the team provided a faultless, seamless process for us. We are really thankful for their efforts and top class service.
Gary · 28 May 2023
Agent replied · 27 May 2024
Thank you Gary for your very generous review. We're so happy you found our services satisfactory and we would be more than happy to assist you again in the future. All the best.
★★★★★ 5/5
GoogleI have given Ashton Stripp 5 stars and they deserve every one of them. Paul and Bella have been professional and responsive throughout the sale of my mothers house. When I first asked Paul to value the house I was very clear with him that my previous experience of buying and selling houses left me disappointed, distrusting and bewildered in the integrity of estate agents. He asked for an opportunity to prove me wrong and he and Bella absolutely proved me wrong in my assumptions. They have both kept me fully informed of progress, given honest advise when I needed it and have not left me questioning their integrity once throughout the process. Their manner and responsiveness has been top notch and would recommend them without question.
Christine · 27 July 2025
Agent replied · 27 July 2026
Thank you Christine
It was a real pleasure to work with you and we thoroughly enjoyed delivering on our promise!
★★★★★ 1/5
GoogleI know there are minimum expectations of estate agents in this country, but the sales team at the Watford branch of Proffit & Holt provides a ridiculous service by any low standards. On completion, there was confusion about releasing the keys, and even then, one key was handed over - go and find everything else on your own. No one knew where the rest of the keys were, where the gas and electricity meters and mains fuse box were, or where the internet and CCTV were connected to, and their response was, "We can assure you everyone is as bad as us in this industry". This chap, Phill, is rude enough to claim we were disappointed because we were first-time buyers. Not true. Do avoid. Even the dream house isn't worth dealing with the likes of Phill.
Ali · 25 July 2025
Agent replied · 25 July 2026
Ali, I was very disappointed to read your review and the comments you made. I have now investigated the matter thoroughly and listened to all 7 phone calls between you and the team on the day of completion. Having done so, I fail to understand any of the comments you have made. There was no confusion over the hand over keys on the day of completion; completion took place and there was a slight delay in us obtaining the keys while the previous owners finished moving out. The team kept you fully informed about the delay and what was going on. The owners dropped the keys into our office which is the usual practice and then you collected soon after. Later in the afternoon you called the office because you couldn’t find the electricity and gas meters and Sian (not Phill) called the previous owners, found out the information and relayed it to you within 10 minutes. There were no conversations about the CCTV, internet or fuse box and both Phill & Sian were polite and helpful in each conversation. I do not accept that either were rude on any occasion, they were quite the opposite. If you would like to discuss the matter in more detail or listen to any of the calls, please contact the office and we will be happy go through things with you.
★★★★★ 5/5
GoogleMy husband and I highly recommend Ashton Stripp. We received excellent advice from Paul, who has a wealth of local knowledge and is both highly professional and friendly.
Thank you Paul!
Julie · 27 July 2025
Agent replied · 27 July 2026
Thank you very much Julie!
★★★★★ 5/5
GoogleWell I’ve dealt with a fair few estate agents over the years and have been left disappointed and largely very frustrated. Working with Paul has been the complete opposite experience. Proactive, personable and helpful from the start through to completion. A totally refreshing change and I can’t recommend his services highly enough. I wouldn’t hesitate to recommend him.
Kristian · 27 July 2024
Agent replied · 27 July 2026
Thank you Kristian it was a pleasure to work with you :)
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