5/5
GoogleAaliyah was really awesome. She went above the call.of duty to ensure I was able to move into my new home within the very tight time frame I had. Thank you!
Trusted Agent profile · Leigh-On-Sea
Gilbert & Rose Leigh-on-sea reviews
★★★★★
1,294 reviews across 3 platforms
1333 London Road, Leigh-On-Sea, SS9 2AD
Gilbert & Rose's office in Leigh-On-Sea, at 1333 London Road, is rated 4.9 out of 5 across 1,294 reviews on three platforms, including 1,197 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the Leigh-On-Sea office, from every platform, shown as written. First names only.
Google5/5
GoogleWe recently bought a house through Gilbert and Rose and had the pleasure to be put in contact with Charlene who was the sale progressor. She was fantastic! She kept in touch and offered any support we needed. …
5/5
GoogleFast and excellent service. Benjamin is always easy to reach and very pro active in managing our property to let. The best real estate agents in Essex.
5/5
GoogleFirst class service from what can only be described as a very lengthy process of selling our property. Nothing to do with G&Rose but our buyers. Ryan Charlene and Kash went over and above what you would expect as a minimum from an estate agency. 👍👍👍👍 …
5/5
GoogleI recently sold my Mothers house through Gilbert and Rose. Ed from the outset was excellent and he and the whole team worked tirelessly and seamlessly to secure the sale and then importantly to see it through. Their communication was excellent and always in good humour. I really recommend their services.
5/5
GoogleAaliyah from Gilbert and Rose has been really wonderful whilst getting us up and running in our new home, she has worked very hard throughout all of the referencing process and has been flexible and generous with her time. Always very bright and friendly, going above and beyond whenever she could. The property is beautiful and to a much higher standard to most other rentals I have seen, the team at G&R have as a whole been brilliant and we feel secure in the thought that we will be well looked after during our tenancy.
5/5
GoogleGilbert & Rose have been fantastic throughout the purchase of our house. Super helpful and supportive and always available to answer questions whenever you have them. Lucy and Claire were super professional, friendly and focused on making sure things moved quickly and smoothly for us. They made the whole process pleasurable. Highly recommend these guys!
5/5
GoogleMichelle Birrell has been amazing! She has followed my buying process from the start. Without her input I would be still waiting for my conveyancer to complete! Michelle is very professional but also very friendly and extremely helpful.
5/5
GoogleThese guys are absolutely brilliant from start to finish Jamie Spalding and Emma Shirley dealt with the sale of my property From marketing to after sales both these lovely people kept me informed and …
5/5
GoogleThe team at Gilbert and Rose have been exceptional throughout the process of buying our first property. Karen has been so helpful and made this process so much easier by staying on top of everything and being interactive from the start.
5/5
GoogleBenjamin has been very helpful and friendly to myself and my partner. The team is very supportive. I'll recommend him to be your estate manager.
5/5
GoogleI've had a fantastic experience with Benjamin and Aliya agents from Gilbert and Rose. They were professional, responsive, and always went above and beyond to make the process smooth and stress-free. From finding the perfect property to handling all the paperwork, they kept everything clear and straightforward. Any issues or questions I had were addressed promptly and efficiently. I highly recommend Gilbert and rose to anyone looking for a reliable and trustworthy letting agent!"
5/5
GoogleSpecial thanks to, Ryan, Amie, Brennan and Michelle for all their hard work. We sold and bought through g&r and all went through quickly and smoothly. We are now our forever home, it’s a dream. Thanks for making it all possible.
5/5
GoogleAaliyah Byford - what a lovely young lady very professional and had all the information we needed. She was very accommodating as my partner viewed our property via my phone as he travels excessively and she was happy to talk to him and answer his questions and gave me time to discuss with him. We are now settled in our new property and I look forward to any further communications I have with her. Highly recommended.
5/5
GoogleWe highly recommend using Gilbert & Rose. It was a very different experience from other estate agents we have used in the past. Everyone we dealt with was friendly, helpful and couldn’t do enough for us. You can really tell they are all passionate about their work. They gave really good advice even if it did not benefit them. The pictures of our house were amazing. We won’t be using any other estate agent in the future. Thank you guys 😁
Agent replied · 8 June 2023
Thank you for your kind words Sarah Parker! It has been a pleasure working with both you and Andy and we are excited to be part of this big journey that you are going on over the coming years! Have a nice finish to 2019 and we are sure that we will see you on the other side.
5/5
TrustpilotWe recently bought our home through…
We recently bought our home through Gilbert & Rose and honestly couldn’t be happier with the service we received, especially from Scott and Leanne.
5/5
GoogleVery easy to locate with parking available on the road. Very friendly staff ⭐⭐⭐⭐⭐
5/5
GoogleBig thanks to Gilbert & Rose and in particular Charlene Franklin who was personable,friendly and v professional throughout the whole process.Can be quite stressful at times and she was a rock in making sure things remained on course.Job done - happy customer.Found all the other staff v friendly too.Will defo recommend.Big thanks x
5/5
TrustpilotExcellent service from Gilbert & Rose…
Excellent service from Gilbert & Rose especially to Leanne for keeping us in the loop and with her prompt responses.
5/5
GoogleLewis Harvey was a massive help to us, taking on board what we were after to recommend properties and always available to contact. Highly recommend!
5/5
GoogleFrom the start to the finish of the whole process Gilbert & Rose were supportive,professional and always there when I needed any question answered,Ryan was a star and is a stand out in this company Thank you All for a wonderful experience
1/5
GoogleI recently had the displeasure of dealing with this agency and they don't even deserve one star and I must say, it was a nightmare. As a tenant, I expected professionalism, fairness, and transparency, but unfortunately, none of these were delivered by this agency. When it came time to move out and receive my deposit back, the process became even more frustrating. Despite leaving the property in good condition, they came up with a laundry list of petty issues to justify withholding my deposit. It was clear they were grasping at straws to avoid returning the money that rightfully belonged to me. Their lack of transparency and fairness throughout this process was utterly disappointing. It's evident that their priorities lie solely in maximizing profits at the expense of their tenants' rights and satisfaction. In conclusion, I would strongly advise anyone considering renting through Gilbert & Rose to proceed with extreme caution. Save yourself the headache and hassle of dealing with unprofessionalism and choose a letting agency that values its tenants and upholds ethical business practices.
5/5
Googlerecently had the pleasure of working with Mr. Gary Davis from your firm, and I must say, I am thoroughly impressed. His professionalism, dedication, and attention to detail truly set him apart in the industry. Not only did he exceed my expectations by securing a cash buyer in a timely manner, but he also went above and beyond by providing valuable recommendations for local solicitors and setting up a convenient communication platform through a WhatsApp group. It was a seamless and stress-free experience, thanks to Mr. Davis' outstanding expertise and proactive approach. I highly recommend him to anyone in need of a reliable and efficient agent. Thank you, Mr. Davis, for your exceptional service. You are truly a credit to your firm. This is from some who also works within the industry.
5/5
GoogleFantastic service. Would highly recommend. Initially met with Ed a few years back when he first valued my home. He was honest, friendly and professional. I had Gilbert and Rose in mind when I did eventually place my property on the market, and called in Ed in early Jan 2024. From start to finish the process has been seamless. Megan took keys and managed all the viewings on my behalf a huge job, I wasn’t able to manage myself. I was updated with feedback immediately. Lovely Karen progressed the sale to exchange and completion with kindness and professionalism. No request was too much trouble for this team. Gilbert & Rose are a lovely lot. I’d recommend to family and friends, and definitely use again if I needed them. Thank you all. Keep up the good work.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Gilbert & Rose, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Gilbert & Rose Leigh-On-Sea is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
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Tell us what you need and we'll put you in touch. Gilbert & Rose Leigh-on-sea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leigh-On-Sea.
Questions about Gilbert & Rose Leigh-on-sea
Has Gilbert & Rose won any awards?
Yes. Gilbert & Rose Leigh-on-sea won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2027, Lettings at EA Masters 2026.
