Trusted Agent profile · Leigh-On-Sea

Gilbert & Rose Leigh-on-sea reviews

★★★★★ Excellent

1,294 reviews across 3 platforms

1333 London Road, Leigh-On-Sea, SS9 2AD

Gilbert & Rose's office in Leigh-On-Sea, at 1333 London Road, is rated 4.9 out of 5 across 1,294 reviews on three platforms, including 1,197 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

1,197

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

This office

Trustpilot logo

94

Reviews on Trustpilot

This office

Reviews

Every review we hold for the Leigh-On-Sea office, from every platform, shown as written. First names only.

5/5

Google

Chiana was amazing really helpful would very much recommend. Credit to your company

Trevor · 2 October 2025

5/5

Google

As a property investor, time is a critical factor, and is defined by the level of communication that takes place. We have no direct link with Gilbert & Rose, however they were the agents in the chain, in which we were too. I would like to take this opportunity to call out, Claire Skilbeck from Gilbert & Rose as her professionalism knows no boundaries. As mentioned, we were in a chain, and the occasional email would drop. However it was Claire's nature, and her ability to respond to queries immediately, that caught our attention. Whilst I was not getting answers from my own sources, I placed a call to Claire, and was pleasantly surprised to hear a warm and welcoming voice over the phone. Two hours later, I had the answers and was able to instruct the teams accordingly. Going forward, Claire and myself had weekly conversations, over phone and email and each time, the matter was resolved. I have spoken to a lot of professionals in this field however Claire and her team at Gilbert & Rose stand out from the rest. On the off set we were told that our deal will take 14-16 weeks to complete. However completing the deal in half that time is clear evidence that Gilbert & Rose understand the fast paced market and the needs of connecting the right buyers with sellers. We hope for an opportunity to arise whereby we can do our next deal with the team at Gilbert & Rose.PositiveResponsiveness, Quality, Professionalism, Value

Kunwar · 24 August 2021

5/5

Google

My wife and myself were recommended to use Gilbert & Rose to market our property by our daughter as she knew Spencer Gilbert. And we have not been disappointed in the slightest. Not a single complaint during the whole process of selling and buying. Lucy was fantastic during the viewing process, so calm and professional in the way that she handled perspective purchasers of our home. It was a full on time with 11 couples in 3 hours. Lucy was brilliant throughout. Erica, worked tirelessly behind the scenes to secure a satisfactory price for our property, also, Erica was a friend we had not seen for many years, so it was comforting to know we were in safe hands. Claire, our Sales Progressor also worked hard. Fantastic work liaising with both solicitors involved in the sale and purchase process and with the estate agents in Devon. Calling frequently or emailing to keep us up to date with how things were going and gently guiding where needed. In conclusion, we throughly recommend Gilbert & Rose. A truly dedicated and customer focussed Estate Agent. Bringing a first class service in a fast paced industry, this team were on the ball every step of the way. We have also created friendships which is added bonus. Highly recommended!!PositiveProfessionalism

Andrew · 24 August 2021

5/5

Google

Lucy was paramount in the help with finding my perfect new home, answered all my questions and supported me through the process. Karen supported with the sale of the property and liaising with solicitors and my developer and always kept me informed. Couldn’t recommend the ladies highly enough, genuinely lovely people.

Becky · 25 April 2024

5/5

Google

very pleased with the fantastic service we were provided by Gilbert and rose. Freddie was by far the bast agent we have had and i recommend them very highly.

KRAKT · 2 April 2025

5/5

Google

Ed Johns was contactable all the way thru the sales process Nothing was too much trouble Karen Summers was great in sales progression giving updates throughout the whole process

Joanne · 2 April 2025

5/5

Google

Leanne Warren is a fantastic Sales Progressor-efficient, proactive, and always on hand to help. She keeps everything moving smoothly and makes the process stress-free. Highly Recommended. Thank you :)

Charlotte · 2 April 2025

4/5

Google

Good experience from start to finish for both my sale and purchase! Karen Summers was a great communicator and went above and beyond to help progress matters. Thank you.

Ricky · 2 April 2025

5/5

Google

Highly recommend selling with Gilbert & Rose. We accepted an offer within 24 hours of listing with G&R which was amazing. The photos they took of our house were incredible and the turnaround from valuation to listing was remarkable! Massive thank you to Ed, Tia and especially Charlene for seeing the Sale through from start to finish.

Jake · 17 December 2023

5/5

Google

Tara was excellent all through the process. She went above and beyond to present me with options and her knowledge of the properties was impressive. She was very attentive and motivated to get a deal done, where in my experience, her competitors I feel lacked. I wish her all the best for her bright future.

Ryan · 26 January 2024

5/5

Google

Excellent Service from G&R. Extremely professional and always sound advice and recommendations given. Thank you to the team and especially Benjamin and Sarah. Not afraid to hold difficult conversations and always looking to resolve issue with a long term view. Highly recommend

Russell · 23 September 2024

5/5

Google

I have no hesitation in recommending Perry, Erica and the team at GIlbert & Rose to sell your home. I haven’t used them to sell ours because I own my own estate agency, albeit not locally. However, the service as a buyer/viewer has been second to none. From the first call to trying to find us our dream home to getting emails of properties before they go on the portals. If you want a proactive agent to sell your home at the right price, with quality photography and by staff who care I think you can’t go too wrong with Perry and the team. Hopefully we can find our next home through you soon!

Steve · 7 June 2021

5/5

Google

As Tina used to sing Gilbert & Rose are "Simply the Best" looked after us from the first day of viewing the property, putting an offer in through to exchanging contracts, always there every step of the way to assist us when we needed it , took all the hard work out of buying a property, can' t thank Emma enough for all the after sales support she has the patience of a saint , If you're going to buy or sell or I'd imagine leasing as well , do yourself a favour , don't bother looking around at the others, get yourself straight down to Gilbert & Rose and let them look after you. Cheers guys you were great

John · 7 June 2021

5/5

Google

I have used Gilbert and Rose for both sales and rentals and was happy on all occasions. During the past year, Rhiannon has rented 2 of my properties. Obviously due to the pandemic it was more challenging than usual. Not only did Rhiannon provide a responsive, professional and excellent service. She went over and above to support me meet all the requirements within a specified timeline. Both sets of tenants for each of the apartments were also excellent choices. Well done to Perry, Spencer, Rhiannon and the team for providing outstanding service.

Davey · 7 June 2021

5/5

Google

Team work makes the dream work... Gilbert & Rose definitely have an amazing team! It has been a pleasure dealing with Perry, Spencer, Erica, Michelle and the team who have all helped us every step of the way through the ups and downs of our moving journey. Nothing has been too much trouble. They never leave any questions you have unanswered and always keep you in the loop of what’s going on. It really has been lovely getting to know the guys, there personalities are what makes Gilbert & Rose stand out from the rest, I would recommend them to everyone, Best Estate Agent by far!

Victoria · 7 June 2021

5/5

Google

We purchased our home through G&R, a very professional, friendly and helpful team- would highly recommend! Our case was a tough one that dragged on for months longer than it should have done (through no fault of the agents) alongside a very busy housing market with the stamp duty holiday. Through all of this Perry was able to call and email us weekly to update us on the progress- which made things much less stressful. Once things started moving our sales progressor Claire was incredible- so helpful, no question was too big or small. She worked incredibly hard all the way until the end and kept us in the loop throughout. Thanks so much guys for making the process as stress free as possible.

Janetta · 7 June 2021

5/5

Google

What a journey! I can’t thank the team at Gilbert & Rose enough they have been amazing throughout. Even though we lost two buyers the team pulled out all the stops for a third time to get it sold again! Massive thank you to Lucy Duncan for everything she done for us. Communication has been brilliant throughout with Michelle leading the way, I can’t thank her enough she made the process effortless when it must certainly wasn’t. The whole team are there if you need them at almost any time of the day. I would 100% recommend Gilbert & Rose for your move they have it all, very reasonable fee’s, amazing team & passion even at the very top (that’s you Spencer) his energy and passion is addictive which the whole team can’t get enough of. You will not be disappointed if you choose Gilbert & Rose. Samuel Anderson

Mark · 7 June 2021

5/5

Google

A brilliant, friendly and hard working team that I wouldn't hesitate to recommend. From the beginning to completion they have been great, always keeping us updated and explaining anything that we were unsure about. Being first time buyers it was a little intimidating but the whole team at G&R made us feel comfortable and settled throughout the whole process. Our sales progressor Michelle has been outstanding. Always happy and positive and brilliant at her job - chasing solicitors and communicating with the whole chain to get us to completion. Especially during this tricky time of covid, their professionalism and enthusiasm is amazing. Thank you Gilbert & Rose!

Ellen · 7 June 2021

5/5

Google

I would highly recommend Gilbert & Rose. My sales negotiator, Lucy knew exactly what i was looking for & arranged a prompt viewing where my offer was put forward and accepted the very same day. Lucy was knowledgeable and clearly an expert in her field. My experience with Lucy was second to none & I knew i was in safe hands without any pushy sales or tactics that you sometimes see with other agencies. By far the best agent I have ever dealt with, you can see the pride that is put into her work. I Can’t say enough good things about her! I would then like to mention my sales progressor, Michelle, who has been beyond fantastic. Client contact and chinwags, chasing the dreaded solicitors and prompt responses are just a small part of what Michelle helped me with. Personable, friendly and made me feel at ease if i had any questions. With both of my contacts at Gilbert & Rose, I even noticed out of hours contact (which wasn’t expected) and you can see the extra mile they go at every step. Professional, Polite & Utter Experts! I can’t thank Lucy, Michelle and the team enough for a smooth purchase and experience. Thank you so much.

Harriet · 7 June 2021

2/5

Google

Not sure why this estate agent is so popular, they are SHOCKING, not only is the communication non existent but their staff can we very rude in my experience. You’re paying for a high rate to not even get feedback from viewings and update at all. Contradicted everything they said in the beginning to get us to sign on. We ended up closing the contract early and go with another estate agent - not reliable, and time wasters

Jack · 11 July 2023

Agent replied · 25 July 2023

Hey Jack, Spencer here from Gilbert & Rose, sorry to hear this and wanted to come back to you straight away to be able to address it. This is not usual practise and is not the experience that we pride ourselves on at all. I will be reaching out to you to look into this further.

5/5

Google

Had the most amazing experience with Presley and Charlene. A fabulous team from start to completion. Would recommend and will definatley work together again. Presley particularly, was an absolute credit to G and R, he made me feel like a VIP client. Constant whats app messages, liasing all the way through with professionalism

Lindsey · 2 December 2025

5/5

Google

Michelle was Excellent, at seeing my purchase through.

Sharon · 2 November 2025

5/5

Google

The advice and expertise we received from Josh was second to none. Impartial and respectful and a great representation of G & R. He kept us updated on our viewings and was available at anytime for advice. Even on his holiday! We also had some house viewings with Megan, who was very professional, bubbly, polite, insightful and again impartial and honest. Would highly recommend based on our dealings with them.

Carl · 10 October 2022

5/5

Google

Had a great experience buying and selling a property with G&R. The team were very helpful and easily contactable. Presley, Freddie and Karen were amazing and always on hand for everything along the way. A big thank you for making the process smooth!

Shallmar · 16 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for Gilbert & Rose, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gilbert & Rose Leigh-On-Sea is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

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Has Gilbert & Rose won any awards?

Yes. Gilbert & Rose Leigh-on-sea won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2027, Lettings at EA Masters 2026.

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