Trusted Agent profile · Leicestershire
★★★★★
151 reviews across 3 platforms
80 Leicester Road, Wigston, Leicestershire, LE18 1DR
Spencers Estate Agency's office in Leicestershire, at 80 Leicester Road, is rated 4.6 out of 5 across 151 reviews on three platforms, including 131 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Spencers Estate Agency, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Leicestershire office, from every platform, shown as written. First names only.
5/5
GoogleWe honestly couldn't fault Spencers Estate Agents when we bought our house this year. They went completely over and above for us and made the whole experience feel so much easier than expected. Nothing was ever too much trouble. Whenever anyone mentions they are buying or selling we always recommend Spencers! An absolute pleasure to deal with.
Thank you for the amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat mortgage brokerage services
Thank you for the feedback! We are thrilled to hear that our mortgage brokerage services met your expectations. We strive to provide excellent service to our clients and are grateful for your support. Best wishes, Lucy, Customer Relations.
5/5
GoogleGlad with the service,the whole team been very helpfull.Special thanks to Dan.
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
5/5
GoogleGem helped me with my mortgage ina few years ago and was very kind, helpful and very knowledgable. I am back in touch now to revisit the mortgage and going back to Gem after great experience last time round
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleSpencer's were excellent throughout the whole process and when things went wrong with our sales solicitors (premier property lawyers) they were the only party to keep us informed and helped me chase for updates. I also cannot express how lovely all the staff that I spoke to there are
Many thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI’ve recently bought a house with Spencers and have been really impressed. They were responsive, reliable and helpful. Jo and Chloe in particular were brilliant and made my first experience of buying a home really straightforward.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSpencers were fantastic to deal with - very efficient and helpful. Jack, Daniel and the rest of the team were great. Thank you for everything! Was amused to find the first post on the mat in our new home was a ‘curious about what your property is worth?’/‘are you ready to sell’ leaflet from Spencers...nice one!
Thank you for your fantastic 5* review. I will pass your kind comments onward to our local dedicated team. Best wishes, Lucy
5/5
GoogleDaniel Thompson was so helpful. Highly recommended for service.Very professional
Thank you for your amazing 5* review and recommendation. Best wishes, Lucy.
5/5
GoogleThe entire team work towards making the process as stress free and effortless as possible. Stephanie guided me through with fantastic friendly yet professional communication . Cannot thank her enough and would recommend spencers to anyone selling their property locally.PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleExcellent service. Stephanie did a better job than my solicitor when we bought the bungalow. If it wasn’t for her hard work, I wouldn’t have managed to get the keys to my new home within 6 weeks.PositiveResponsiveness, Quality, Professionalism, Value
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleAwesome team down in Wigston, we have been dealing with Dan, Jo and Gem and they are second to none always on hand to help out and go above and beyond call of duty can not rate them highly enough. If you are looking to sell or buy highly recommend these guys.
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
5/5
GoogleExcellent customer service at Spencer's Wigston Chloe B who was amazing, friendly and helpful with every step of the process of shared ownership and very patient with any hiccups on my part along the way . Highly recommend them 👏👏👏 …
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotBunch of crooks leeching normal people
After 2 years, I have to say, theirs is an absolutely rubbish service. I couldn't even imagine before, that you get this dogsh*t of a service for 13% of your money as landlord. Not to mention what they are putting you up as a teanant as well. 0 control, they are not checking the properties, not forwarding teanant requests and questions, absolutely ignoring both sides, while they are taking 13%!!! of the monthly rent for literally NOTHING. Their contractors are terrible as well, out of 5 only 1 did an acceptable job, however they are not even getting the details they need from the agency. Both Countrywide and Spencer's are a joke, a ripoff, parasites leeching both teanants and house owners. They contact either party ONLY if they want money. You have a question? ignored. You have a problem? ignored. this is a shut and pay service, without actually getting service. stay away from these crooks.
1/5
Google1 star as no option for 0 stars, awful people to deal with, incompetent rude and due the actions of Jo Thorpe and Jack Payne we ended up losing money as the purchase fell through due to a lack of communication, stay away this company is not worth the time and effort! Disgusting service
Hello Nazia, Thank you for your feedback, it is disappointing to read your experience from using our services. We will be happy to discuss your concerns further if you wish, you can provide us further details at review@countrywide.co.uk. Kind regards, Maryjane.
5/5
GoogleFantastic service from all the team.. Jo Dan Stephanie Michael .. I cant Thankyou you enough.. five star service. This is a honest review... these are the people you need on your side when moving house!!! If I moved again I would 100 percent Spencer’s!!!
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleJo and the team did an amazing job of selling my parents home, dealing with two elderly people and managing viewings during covid times was very challenging but nothing was too much trouble. The communications was always spot on and couldn’t recommend any higher.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleHi , I've recently sold my house through Spencers, Wigston and also recommended them to someone. Jo, Jack and Dan are very caring, honest and guided me through the selling process. Jo always gave honest advice that helped my price the house correctly for a quick secure sale. Thanks all.
Hello Nicky, Congratulations on the sale of your property. The team aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. Best wishes, Sarah
5/5
GoogleJo, Chole and Steph have been amazing throughout the sale and purchase of our house. Can't recommend the team here enough. We have been using spencers for many years now and will continue to do so.PositiveProfessionalism
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
4/5
GoogleA very friendly and helpful team. They were extremely cooperative in getting our keys in time for our move to be completed on time.
Thank you for the fantastic review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotTerrible
I think they pay people on Google to give them five-star reviews. I sold my house with them recently and thought they were terrible. They are up themselves. Please do not use this agent. Use Purple Bricks instead. A friend used them and said they were fantastic.
5/5
GoogleFANTASTIC. I have just purchased a property through Spencer's Wigston. Jack and Jo were absolutely brilliant, they regularly kept me updated and nothing was too much trouble for them. They were always polite, professional and friendly. It was a total pleasure dealing with them.
Thank you so much for this brilliant 5 star review! We wish you all the very best in your new home Kind Regards Renee
5/5
GoogleVery happy with the service I was provided. Jo was amazing, very helpful and professional. Communication was also very good.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWell what can I say. Jo, Stephanie and Chloe throughout the whole process of buying a property were spot on! Always there to answer questions and support during the process which sometimes got stressful but they helped with the stress levels. Big shout to Lee Robinson to. Great team work all round and highly recommended 🙌🏽 …
5/5
GoogleSpencers wigston have been great from start to finish with selling my property. Friendly helpful and professional all the way through. I would recommend if your selling locallyPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Spencers Estate Agency's Leicestershire office has 151 reviews across three platforms: 131 on Google, 2 on Yell, 18 on Trustpilot (across the whole business).
Spencers Estate Agency Leicestershire is rated 4.6 out of 5 across all 151 reviews, and 4.9 out of 5 on Google from 131 reviews.
Yes. In The Trusted Agent 2026 awards: Spencers Estate Agency, Wigston won Trusted Agent.
Spencers Estate Agency Leicestershire, 80 Leicester Road, Wigston, Leicestershire, LE18 1DR.
