Spencers Estate Agency Leicestershire reviews

★★★★★ 5/5

Google

Friendly and Helpful I enquired at the Wigston (Leicester) branch about general advice regarding house valuations. 
Michael who provided me with the information was very friendly …

Diane · 16 April 2025

★★★★★ 5/5

Google

We experienced some delays with purchasing our property but during the whole process Jo was amazing! She in fact did more pushing for a date than our solicitors and it was down to her that we actually even got the date we did in the end. It was not her responsibility to keep chasing the solicitors, but she did. Spencers were reassuring, informative and polite. No matter how many times we called and nagged (sorry Jo haha) she listened and helped. Despite the delays we couldn't fault spencers as it was out of their control. They made our first house purchase a delight and we would definitely recommend to future buyers.PositiveResponsiveness, Professionalism

Hannah · 18 June 2021

★★★★★ 5/5

Google

Spencer’s estate agents have been in Wigston for longer than I can remember. Having had a couple of valuations locally of 210k, I decided to ask for Spencer’s valuation. My first meeting with Jo was interesting, when she valued the property at 240k. I queried this, and put doubt in her mind based on the other two valuations. The next day she rang me to confirm her valuation to be accurate. As it turned out, she was right and the property went for 5k over the asking price. I feel the service provided by the Spencer’s Wigston team was exceptional. Jo especially went beyond her duties, chasing the buyer’s solicitor and answering queries out of hours. The Spencer’s Wigston Team have provided an excellent service. Well done.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 18 June 2021

★★★★★ 5/5

Google

Have just exchanged on our first home, thanks to these guys! Absolutely seamless process from start to finish. Have been kept in the loop throughout and without prompting. A special thanks to Dan, for his ever forthcoming advice.

Maz · 19 June 2019

★★★★★ 5/5

Google

Gem has been amazing through the entire process. Responsive and reassuring. He managed to find me a mortgage during lockdown as a self employed first time buyer. Legend!PositiveResponsiveness, Quality, Professionalism

James · 18 June 2021

★★★★★ 5/5

Google

Excellent professional and friendly service from all of the team. Well done and thank-you!

Mandy · 3 August 2025

★★★★★ 5/5

Google

Could not recommend more! Absolutely brilliant communication with the team if we left messages / emails everything was returned within the hour (not that we had to do this often) no question was too much for them to answer, we were first time buyers and they made the whole process from start to finish so easy and understandable. So thankful we got to deal with this team on a professional and personal level.PositiveResponsiveness, Quality, Professionalism, Value

S · 18 June 2021

★★★★★ 5/5

Google

We found all the staff from the valuer to the staff in the office extremely professional, friendly, and supportive. Our questions were answered promptly, we were constantly kept up to date with proceedings and stages of the sale were explained in layman's terms. It was a difficult time for us as we were selling our family home of over 50 years after our parents passed away. We were treated sensitively and very kindly.PositiveResponsiveness, Quality, Professionalism, Value

Kathryn · 18 June 2021

★★★★★ 5/5

Google

Thanks to Dan, Jack and Jo. What a great team. All very helpful and explained everything well, always very welcoming whenever I popped in and didn’t make me feel a nuisance. Well done.

Chris · 19 June 2019

★★★★★ 5/5

Google

Jo and Chloe were brilliant, thank you so much.

Liam · 18 June 2023

★★★★★ 5/5

Google

Excellent Estate Agents. I used Spencer's in Wigston recently when I purchased a property on Stafford Drive with my partner. Dealt with Jo and Jack who were great all the way through, very helpful and friendly . They also made it easy for us as they were always keeping us updated . Please pass on our thanks. If you are thinking of picking a local agent in Wigston, give Spencer's a try , I'm sure you will get great service from Jack and Jo.

Donna · 19 June 2019

★★★★★ 5/5

Google

Friendly and Helpful I enquired at the Wigston (Leicester) branch about general advice regarding house valuations. 
Michael who provided me with the information was very friendly and helpful. Extremely impressed with the service I received. Date of experience: May 29, 2024

Diane · 3 June 2024

★★★★★ 5/5

Google

My girlfriend and I would not hesitate in recommending the Wigston branch of Spencers to our friends and family. We used them when buying our first home (which was a very exciting but at times daunting experience) and the team at Spencers …

Ben · 16 April 2024

★★★★★ 5/5

Google

Buying a house was very stressful, even more so during a global pandemic- all solicitors involved would get a very low rating! Thank you to Jo and all the team, they were brilliant throughout the 6 month process. Always got back to me and went over and above. I honestly can not recommend them highly enough!! Thank you Jo and TeamPositiveResponsiveness, Quality, Professionalism

Jane · 25 August 2022

★★★★★ 5/5

Google

I have just used Spencer’s as my mortgage was due for renewal. I would like to say a big thank you to cem for helping me get the best deal. He was very hopeful and kept me informed at all times. He also looked into my house insurance and saved me more than half that what I was paying. I would recommend cem to anyone. He knows his stuff and is very friendly and reliable.

Daniel · 19 June 2019

★★★★★ 5/5

Google

The service we have received from Cem the mortgage advisor has been first class. He has dealt with all our enquires very efficiently, always went the extra mile and nothing was ever too much trouble for him. He gave us honest advice and made the whole process of buying a house less daunting. It has been a real pleasure to deal with him and we would highly recommend him to anyone!

Shirley · 18 June 2020

★★★★★ 1/5

Trustpilot

Shady Reneval Practices

Over a Month perior the renewal of the tenancy agreement I have asked about my new rent which they stated that will rise from 505 to 525 nothing suprising there so far, but after weeks of waiting I have contacted them again to ask for my TA reneval and they did it 2 working days before the Agreement Expires the rent was risen to 590 and on top of that they had the audicity to lie to me over the phone that once I sign the contract I am NOT allowed to leave the property with 1 month notice and have to stay till thecontract expire. Avoid the company Not To Be Trusted.

Maciej · 16 August 2023

★★★★★ 5/5

Google

Jo, Micheal and all the staff 100% brilliant. They know the local market inside out. Excellent advice and help given, and our property sold very quickly. Nothing too much trouble. Highly recommended and would definitely use again.

CLIVE · 16 April 2024

★★★★★ 5/5

Google

We have been very impressed with the service from Spencers. We wanted a quick sale and the sales team, Chloe, Jo & Stephanie found us a buyer within a few days. We have been kept informed every step of the way throughout our sale which has been very reassuring. I would highly recommend Spencers Wigston branch. Thank you :)PositiveResponsiveness, Professionalism

Sharon · 18 June 2022

★★★★★ 5/5

Google

I would just like to say a big thank you to all of the staff at your Wigston branch, Jo, Ava and Georgina fot the excellent service when buying our property. Nothing was ever too much trouble. Thank you so much once again 🤗🥰 …

Sandra · 21 October 2023

★★★★★ 5/5

Trustpilot

Great service from start to finish

Great service from start to finish. Just waiting on completion to move into our forever home.

Denise · 1 February 2026

★★★★★ 5/5

Google

After initial reservation that the valuation was higher than other agents and expected selling time to ambitious we decided to commit to Spencers. After signing up with them Spencers arranged more than 12 viewings even before the adverts went live. We had 5 offers, 2 at the asking price within a week and sold with no problems. A very efficient and pro-active sales team.PositiveResponsiveness, Professionalism

Tim · 18 June 2021

★★★★★ 5/5

Google

A big thank you to Jo, Dan and Jack. The service we experienced was truly exceptional. I would recommend this team to anyone who is putting their property on the market. From the initial marketing and sale of our property through to assisting us with exchange and completion, the team acted with professionalism and expertise.They really cared and treated us with empathy and understanding. Thank you again team.

Elizabeth · 18 June 2020

★★★★★ 5/5

Google

Jo steph and chloe have been amazing with the sale and purchase.so helpful and supportive to my neighbour who has some learning disabilities he was really looked after even when he pulled out in panic they went on to find him his forever bungalow he is settled and so happy now thank you doesn't seems not enough

Teresa · 18 June 2022