Trusted Agent profile · Leicester
★★★★★
372 reviews across 2 platforms
27-30 Halford Street, Leicester, LE1 1JB
Part of Spencers, see every office.
Spencers's office in Leicester, at 27-30 Halford Street, is rated 4.3 out of 5 across 372 reviews on two platforms, including 352 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Spencers Residential Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leicester.
The Trusted Agent 2026 results for Spencers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
5/5
GoogleExcellent sevice provided by the team. Nicola ensured that everything went smoothly and is a great asset to the team.
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
5/5
GoogleI had a great pleasure to deal with Katan, who is a very helpful and available when needed. Full recommendation Pawel B
Thank you for the 5 star review Pawel, this is much appreciated. Kind Regards, Sarah
5/5
GoogleSpencers were really professional and quick in finding me tenants. Devan.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the great 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleCommunication excellent, results satisfactory and timescale acceptable. Just the service I was looking for and for sure will use again!
Thank you for your lovely comments. I have passed your feedback to everyone at the Spencers branch. Many thanks, Lucy.
5/5
GoogleThis agency is very good! I have used this agency for 3 years. The staffs are very helpful and professional.
Hi Zhaonan, it is great to read that you found the team helpful and professional. Thank you very much. Kind Regards, Sarah
5/5
GoogleWonderful, efficient and honest service from the team. Emma from Leicester Halford st office especially needs a mention. Thank you.
Thank you Hina for such kind words. I will pass this on to Emma and the entire team at the branch. Many Thanks, Sarah
5/5
GoogleAmazing service from Sam cable very helpful and rented my property out very quick 100% recommended
Thank you for your 5* review! Best wishes, Scott
1/5
GoogleUnless you are completely desperate, DO NOT deal with this agency. Extremely deceitful and dishonest. Plenty of hidden fees.
Hi, Thank you for taking the time to leave this feedback. Sorry to see that you feel this way, it is imperative that all of our customers feel they have received the excellent standards of service at all times and we apologise if, at any time, you feel that this has not been the case. Thank you again, Regan
5/5
GoogleWeary good service first time renting from them but first impression is weary good ;)
Thank you Liene for this great review. Kind Regards, Sarah
5/5
GoogleAnother great experience using Spencers to find and set up my tenants.
Thank you for the amazing 5* review. Best wishes, Lucy
5/5
GoogleVery good service, thanks for all agents who helps me out with deposit.
Thank you Paulius, i am glad we could help. Kind Regards, Sarah
5/5
GoogleExcellent communication and assistance from Franco during the purchase process.
Thank you for your fantastic 5* review of our dedicated team and in particular, Franco. Best wishes, Emma
1/5
GoogleAwful letting agents who don't care about their tenants
Hello Eleanor, I am sorry to read about your dissatisfaction, please could you send us an email with more details to review@countrywide.co.uk and we will be in touch as soon as possible. Kind Regards, Sarah
4/5
GoogleRating only, no written review.
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
5/5
GoogleRating only, no written review.
Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!
1/5
GoogleRating only, no written review.
We appreciate your feedback and are sorry if your experience was less than ideal. Please email us at review@countrywide.co.uk with more details, we are here to help and would be happy to investigate further.
4/5
GoogleRating only, no written review.
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
5/5
GoogleCo operative
Thank you for your kind words! We strive to create a cooperative and collaborative environment for our customers. It's great to hear that you have enjoyed working with us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
1/5
TrustpilotThey will try take most of your deposit
Do not recommend
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Hayden thanks for your 5* review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Spencers, Leicester won Trusted Agent.
Tell us what you need and we'll put you in touch. Spencers Residential Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leicester.
