Trusted Agent profile · Leicester

Sellmyhomecouk Leicester reviews

4.9

★★★★★ Excellent

592 reviews across 3 platforms

61 Abbey Street, Leicester, LE1 3TE

Sellmyhomecouk's office in Leicester, at 61 Abbey Street, is rated 4.9 out of 5 across 592 reviews on three platforms, including 76 Google reviews rated 4.8.

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4.8 / 5

76

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

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514

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service and value

We used sellmyhome to sell our London 3 bed house and would certainly recommend. They gave sound advice from the start and fab photos which helped us get above asking price. The website was pretty straight forward to use to book appointments (I’d give 5+*s with just a few tweaks to the site but it’s definitely functional) But the particularly impressive service was Laura’s management of the completion of the sale. Unlike a high st estate agent, I could get hold of her whenever needed and she kept us, buyers and solicitors updated very regularly. And above all, a joy to work with. Thanks for all your hard work Laura. Kath, Matt and family

Katherine · 28 August 2018

Agent replied · 16 June 2024

Katherine :) hope you're settling in nicely in Brighton.Thank you for your wonderful review, we're extremely proud you achieved above asking price! I'm personally over the moon you found value in the completion management service, and really appreciate how patient you were when things got a little tough on the buyer's side. We muddled through, and now I simply wish you, Matt and the kids all the best for the future!It was a pleasure to sell your home.Laura@sellmyhome.co.uk

5/5

Trustpilot

Highly Recommended

We used SellMyHome to sell our London flat and were really pleased with the complete service we received.Appointing SellMyHome was straightforward and painless with the terms of appointment etc all easy to read and understand.The quality of photography and the marketing materials produced were all excellent and we were invited to give our input on the appearance and content of the particulars.Booking and managing viewing appointments was very simple using the online calendar. An unexpected benefit of using such an online agent was the relatively few viewings that were required - rather than having dozens of disinterested people viewing the flat with a high street agent, we had a smaller number of viewings to manage and all of these people were well very engaged and interested having made a conscious decision to look at the property.Our agent would immediately follow up on each viewing to gather feedback for us immediately.Our agent was always communicative and quick to return calls and personally made sure that our sale went through as smoothly as possible.We initially chose SellMyHome for the obvious financial saving against using a high street agent, but in fact would not hesitate to recommend them on the quality of the service received.

Robin · 20 August 2018

Agent replied · 16 June 2024

Hi Robin,Thank you so much for the great review. It was an absolute pleasure to help you sell your home. It means a lot to hear that you were happy with the service and that you feel that when it comes to viewings less can be more!It has been great working with you and i wish you all the best for the future.Best wishes,Charlie and the SellMyHome Team

5/5

Trustpilot

Thank you so much to all the team at Sell My Home!

My experience with Sell My home was fantastic from start to finish. Harry, Laura and all the team were extremely friendly, helpful and communicative and supported me throughout the whole process. They made the process of selling my home very easy and stress free. I was amazed at the level of service I received for such a small fee. The savings I made through using sell my home were incredible and has allowed me to be much more flexible with refurbishing on my onward property purchase. Thank you so much to all the team at Sell My Home for a very worthwhile experience.

Jemma · 8 August 2018

Agent replied · 16 June 2024

Jemma!Thank you for this fabulous review. Please know we took absolute pleasure in selling your property and you were just lovely to work with! I can't wait to see how the refurbishing goes and it's great to hear the money you've saved is going straight to good use. As ever, Jemma, I wish you all the best.Enjoy the move into your new home!Laura@sellmyhome.co.uk

5/5

Trustpilot

SellMyHome makes selling your house an enjoyable experience

We were impressed with how SellMyHome worked after we viewed a property through SellMyHome and decided to go with them to list the sale of our own home. You get a dedicated account manager who is your main point of contact and it was always fairly easy to get hold of them when needed and they provide great help and advice.I would recommend paying for the extra completion management package as it takes away some of the hassles of having to chase solicitors and again your account manager will be your contact for this. From start to finish SellMyHome made selling our home an easy and painless process and I would have no issues using them again.

Jay · 8 August 2018

Agent replied · 16 June 2024

Hi Jay,It was an absolute pleasure to help you sell your home, and the review means a lot. Best of luck with your new build and hopefully the property will provide a bit more space for you to grow into.Wish you all the best for the future and thanks again,Charlie and the SellMyHome Team

5/5

Trustpilot

The Way Forward

On Line Estate Agents are the direction to go and from my experience "SELLMYHOME" is leading the way.The customer service is first class. I knew I had chosen correctly when a professional photographer turned up to take the pics and not an office salesperson with a digital camera in his jacket pocket. I could easily follow the comments and interest from viewers on line. If I had any questions there was always someone to ask and if the individual was not there I always got a ring back.It took about four weeks to get a buyer, but in that time I had three offers, I cconsidered them good enough to recommend them to my neighbour, whose property had been on sale with the high street for 9 months and sold within three days with SMH.I seldom do reviews and surveys but I have no hesitation in doing this one.

James · 28 June 2018

Agent replied · 16 June 2024

Hi James,It was a real pleasure working with you, you're a fantastic guy. We really appreciate the feedback you've given - what a lovely review! And so happy that you've also referred us to others, we couldn't have asked for any better. We hope you have fun spending the vouchers we sent across today!Thanks again, Jim!Tom H and all the SellMyHome team

5/5

Trustpilot

Exceeded expectations

Sell My Home provided an excellent service on our sale and exceeded my expectations. I would definitely use them again. We had some complications during our sale process which was really stressful, but our agent provided support throughout and was really committed to helping us resolve them. Thank you Sell My Home for all your advice and help throughout the sale process.

Rowena · 14 August 2019

5/5

Trustpilot

Highly recommend them!

From the moment I submitted my details online, the process to advertise my property was quickly and efficiently handled. They are available 7 days a week and selling through this company allows you to have your home viewed at your convenience, including both Saturdays and Sundays. The team were professional, easy to communicate with and helpful with all our requests, including negotiating on our behalf with interested parties. We sold our home in 3 weeks from advertising and the best part- it cost a fraction of high street estate agents. Finally of all the other photos of our property, sell my homes pictures were by far the best quality. Highly recommend them.

Lamia · 19 April 2018

Agent replied · 16 June 2024

Dear Lamia,Thanks again for your business, it's means so much more to us that we've managed to get your beautiful home sold quickly, efficiently while saving you some money. It doesn't have to stop there - please feel free to refer your friends, as many as you like and we'll reward you every time with £100 vouchers and also discount your friends.Glad to be able to work with you,The SellMyHome Team

5/5

Trustpilot

I can truly say that I had an excellent…

I can truly say that I had an excellent service with the Sell my Home team and Bianca my day to day contact was really superb who provided a very friendly and very responsive service. I can certainly say the same for Tom and other members of the team. A buyer was found within 10 days just a little over the asking price and so I really don't think I have any reasons to complain. None of the delays in reaching completion were down to the agent but to do with the responsiveness of the buyer's solicitor's and the speed at which a mortgage provider's offer could be made. I am a very satisfied customer and would not hesitate to recommend their services hugely economising on costs. I realise this review sounds too good to be true but as they say "truth is stranger than fiction!"

Edward · 16 March 2018

Agent replied · 16 June 2024

Dear Edward, Thank you so much for your review and your kind words!It was a pleasure selling your home and I do hope you're happy with the move! If you ever to recommend us to your friends, we have now set up a refer a friend scheme - https://www.sellmyhome.co.uk/referafriend I look forward to hearing from you in the future. Kind regards,Bianca@Sellmyhome

5/5

Trustpilot

Great outcome - "You" are the best person to sell your own home.

I started with Sellmyhome, but then also had to add a "High Street" agent at the insistence of the people we were buying from (with the High St agent only getting paid if the buyer came through them). Therefore, I was able to directly compare the two models. While the big brand may have brought in some potential buyers from London who otherwise would not have looked in our area 40 miles south of London, I think that almost everyone looks at Right Move, and so the big brand is not at all essential. But the real advantage of Sellmyhome, on top of the very efficient service and of course the much lower cost, was that I was able to do those viewings myself - and almost all the second viewings came through me / Sellmyhome, because the big brands generally use part-time staff to "show" homes, and they are of course nowhere near as familiar with your home as you are yourself, and therefore not as good at selling it. The only potential downside is that some buyers don't want to give any negative feedback directly to an owner, but that is where the Sellmyhome staff come in - they were very efficient at following up after viewings. And we saved thousands of pounds!! Why would you not?

Chris · 12 February 2018

Agent replied · 16 June 2024

Dear Chris,Thanks very much for your kind words.You were a pleasure to have as a customer and I'm happy to hear that you enjoyed the experience as much as you did. Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) where you get £50 if someone you recommend signs up with us. Also, your friend will get a free Home Booster worth £100 added to their listing. All the best,Robbie@sellmyhome.co.uk

5/5

Trustpilot

Very friend, honest and hard working team

Very friendly, honest and hard working team at Sellmyhome. This was my first house sale so I was nervous about the process but I was put at ease when I spoke to the team right from the get-go. The photographs that they took of the property were excellent; the online platform is clear and easy to use. I felt in control of my viewings and never felt out of the loop in the sale process. When I spoke to the team, they didn't make me feel like I was just a person on a list to tick off; they really take the time to build rapport with you. Such a great service at such a reasonable price! Would definitely recommend them!

Kobe · 20 January 2018

Agent replied · 16 June 2024

Hi Kobe, Thank you very much for your kind words. You were a pleasure to have as a customer and I'm happy to hear that you enjoyed the experience as much as you did. Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) where you get £50 if someone you recommend signs up with us. Also, your friend will get a free Home Booster worth £100 added to their listing. Wishing you all the best for the future, Bianca@Sellmyhome

5/5

Trustpilot

Great Service for a Great Price

We've just completed on a simultaneous sale and purchase and couldn't be happier with Sellmyhome. They delivered everything we expected of them and more, especially in chasing the rest of our chain to ensure that the transaction stayed on track. Their photographer took great photos and the booking system for viewings is really simple, helping you stay organised through the process. They also listed the property on both Rightmove and Zoopla, in contrast to local bricks and mortar agents who only would list on one. We wouldn't hesitate to use them again and the price they are able to provide all these services for makes you question why anyone still uses traditional high street estate agents.

Christian · 14 December 2017

Agent replied · 16 June 2024

Dear Christian,Thanks very much for your kind words.You were a pleasure to have as a customer and I'm happy to hear that you enjoyed the experience as much as you did. Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) where you get £50 if someone you recommend signs up with us. Also, your friend will get a free Home Booster worth £100 added to their listing. Best of luck in your new property.Kindest Regards,Robbie@sellmyhome.co.uk

5/5

Trustpilot

Great Experience with Sellmyhome!

I had an incredible experience with sellmyhome.co.uk and cannot fault them. After meeting with some local agencies and not being impressed with their valuations of over £50,000 apart (from so called experts) we did some additional research and found sellmyhome.co.uk - which I have to say lived up to the hype! From the first phone call I felt that the team were giving me sound advice and even more, they were honest - which is refreshing!! Their photos and floorplan were amazing and really helped our house stand out from the others on Rightmove and Zoopla. We had viewings within the first few days and offers by the second week! I cannot recommend sellmyhome enough and will definitely use them again!

Daryll · 6 December 2017

Agent replied · 16 June 2024

Dear Darylly,Thank you very much for your kind review and I am really happy you enjoyed our service!I hope you're happy in your new home for a long time, however, when you are ready to sell again, we look forward to having you back as a customer.In the meantime, if you ever have friends looking to sell, please don't forget our 'refer a friend' scheme - https://www.sellmyhome.co.uk/referafriendAll the best,Tom.Crosthwaite@sellmyhome.co.uk

5/5

Trustpilot

I definitely would recommend!

At first I was really doubting having an online estate agent but I read many reviews beforehand (and many good ones about Sellmyhome) and decided to go for it. No regrets at all!!I am so happy I did it because it was so much cheaper (even with the extra services I took), very convenient (as I do not live in UK) and I did not have to worry about anything - they took care of it all. Thank you!Highly recommend!

L.K · 23 November 2017

Agent replied · 16 June 2024

Dear Lasma,Thanks very much for your kind words.You were a pleasure to have as a customer and I'm happy to hear that you enjoyed the experience as much as you did. Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) where you get £50 if someone you recommend signs up with us. Also, your friend will get a free Home Booster worth £100 added to their listing. All the best,Robbie@sellmyhome.co.uk

5/5

Trustpilot

After using a High St estate agent ... …

After using a High St estate agent and the unsatisfactory patronising attitude shown to us I decided to research online Estate Agents.I didn't go to the first online service advertised on t.v but looked who had the best customer service, success rates selling, marketing and post selling service. That company was Sell my home .com.They have been helpful, friendly, reassuring and thorough from the start to completion.I would recommend them to anyone looking for a professional but expertly run service!Jo Cairns

Jo · 20 November 2017

Agent replied · 16 June 2024

Dear Jo,Thank you for the review, it was a pleasure selling your home and we look forward to getting you to exchange and completion. Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) where you get £50 if someone you recommend signs up with us. Also, your friend will get a free Home Booster worth £100 added to their listing.Kind regards,Harry@sellmyhome.co.uk

5/5

Trustpilot

Super service

We have had a great experience with sellmyhome.from the very first phone call to completion we felt that we were being well looked after and kept well informed every step of the way. Friendly and professional staff dealt swiftly and politely with any query we had and we loved the easy to use website, tailor made for us. The photographer took excellent pictures which were presented beautifully and really showed our home to it's best. Threshold package not to mention the very competitive price made it an excellent choice and we're so pleased we chose this company. We would recommend sellmyhome to anyone thinking of selling their house wherever you live North or south. Thanks so much guys Glen and Julie McVeigh

Glen · 8 November 2017

Agent replied · 16 June 2024

Hi Glen and Julie,Thank you very much for the review and also thank you for the referral of your neighbours. We are thrilled that everything went smoothly for you and hope you are very happy in your new property.Please do keep referring your friends and family (https://www.sellmyhome.co.uk/referafriend) where you get £50 if someone you recommend signs up with us, we look forward to paying you more referral fees. Kind regards,Harry@sellmyhome.co.uk

5/5

Trustpilot

Brilliant Experience!

What a great experience this was from start to finish. From our first contact with Tom Crosthwaite through to completion with Robbie Hughes and all the other staff we had contact with in between. The whole process was very professional, courteous and caring and we were kept updated with what was happening every step of the way. Even received a lovely bunch of flowers from them as we suffered a bereavement during the course of the sale, which was such a lovely touch and greatly appreciated. Not to mention, the amount of money we saved by not using a high street estate agents. (In fact the saving has already gone towards our trip to Cancun next month, I will certainly raise a glass to you guys whilst we are on the beach).Would highly recommend these guys every day of the week, they know exactly what they are doing and will not hesitate to send others in their direction. Thanks guys!

Colin · 9 October 2017

Agent replied · 16 June 2024

Dear Colin,It really was a pleasure working with you and both Robbie and myself found you to be a brilliant customer!I'm very happy to hear you will be enjoying yourself in Cancun and I look forward to hearing from you in many years to come when you're next looking to sell your home.As a reminder, please see a link to our 'Refer a Friend' scheme - https://www.sellmyhome.co.uk/referafriend - we're looking forward to helping your friends whenever they sell!All the best,TomTom.Crosthwaite@sellmyhome.co.uk

5/5

Trustpilot

A* Service from an A* Team

The SellMyHome Team are absolutely brilliant; they have worked tenaciously to help me not only sell one property but a second which in turn has then contributed to me being able to purchase a new home in preparation for new additions to the family!They are all totally focused on delivering the best possible Customer Service and this is regardless of what option you go for (sale only or additional services, upfront or buy now pay later) and are an absolute credit to the Estate Agency Industry.Would recommend to anyone thinking of selling their property who wants to ensure they have a knowledgeable and committed Team to support them through the process.

Bhav · 27 September 2017

Agent replied · 16 June 2024

Hi Bhav,It was and continues to be a pleasure working with you to sell your properties and glad you got to experience both the Pay Now and the Pay Later packages and noticed that the service never differed. Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) where you get £50 if someone you recommend signs up with us. Also, your friend will get a free Home Booster worth £100 added to their listing.Kind regards,Harry@sellmyhome.co.uk

5/5

Trustpilot

Great and easy to use site!

We were are little nervous using an internet based estate agent for the first time but were persuaded after receiving an expensive quote from a local estate agent. We simply decided to go with Sellmyhome due to the amount of excellent reviews they have and now we know why! They offer a great service that is simple to use, friendly and extremely reasonable in price. We managed to obtain an offer within the first week of sale which is now going through to a point where we are due to complete at the end of this week. The photographer was great and friendly. The site was easy to use. We would definitely use sellmyhome again.

Jamie-Leigh · 13 September 2017

Agent replied · 16 June 2024

Dear Jamie,thank you very much for your kind words and for using SellMyHome.co.uk. Please do remember our refer a friend scheme (https://see.sellmyhome.co.uk/refer-your-friends/) and if there is anything else we can help with please don't hesitate to call. Wishing you all the best in your new property and thank you again for using us.Kind regards robbie@sellmyhome.co.uk

5/5

Trustpilot

We found our experience of selling …

We found our experience of selling straightforward and transparent. The best aspect being that as a vendor you are in touch right from the start with any prospective purchasers. This makes communication quick, and straightforward throughout the whole process. Added to that we felt that we could contact our account handler should we require any help or advise.Then of course there are the huge savings versus a traditional high street estate agent, in excess of £5'000 in our case. We would have no hesitation in recommending Sell My Home.

James · 6 September 2017

Agent replied · 16 June 2024

Dear James,Thank you so much for your kind review. I thoroughly enjoyed working with you and am naturally delighted that you found the service worked so well.Please let us know if there is anything that we can do to assist in the future and don't forget our refer a friend scheme (https://see.sellmyhome.co.uk/refer-your-friends/).Best,Robbie @ SellMyHome

5/5

Trustpilot

Best home sale experience thanks to Sell My Home

I have sold property in the past via the typical process of instructing an High Street Estate agent. I was never really satisfied with any of those agents and decided to try an alternative internet based agency. I spoke to a few online firms which gave me misleading and inaccurate information. I then found SellMyHome who, from the outset, were professional, knowledgeable, and very transparent in their communications with me. I made a nominal initial payment and elected to pay the balance of their very reasonable agency fee by direct debit. Throughout the sale process, a dedicated member of staff was available to take every phone call, answer every email, and provide me with help and advice. I could continue to write and sing their praises, but I will finally say if you are selling a property, try SellMyHome, you won't be disappointed! SellMyHome is a very professional company who have their client's interest at heart.

T · 6 September 2017

Agent replied · 16 June 2024

Thank you T, what a review you've given - got to be Review of the Month.Very glad the process with us was a pleasant one. Even better to know how we compare against other online agents.If you do have any friends who are looking to sell, you can always be rewarded for it - it doesn't have to stop at the savings you made - we'll reward you £100 vouchers to your favourite shop(s) - https://see.sellmyhome.co.uk/refer-your-friends/It was a pleasure to work with you,Tom, Robbie and the rest of the SellMyHome Team

5/5

Trustpilot

Sell my home has been fantastic

Sell my home has been fantastic from start to finish. Cannot recommend them enough. Robbie has gone above and beyond helping us throughout the whole process, always on the end of the phone or email. Poor Robbie had to deal with us a lot as our sale became very complicated, we had a lot of queries that he was able to answer and support us with ease. Booking viewings was easy and we were able to specify what times were more suitable for us. The photos taken were brilliant and the photographer was very professional and nice. Will certainly recommend to anyone moving to use sell my home. Thank you.

Kailey · 15 August 2017

Agent replied · 16 June 2024

Dear Kailey, thank you very much for your kind words and for using sellmyhome.co.uk. Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) and if there is anything else we can help with please don't hesitate to call. Wishing you all the best in your new property and thank you again for using us. Kind regards robbie@sellmyhome.co.uk

5/5

Trustpilot

Thank you Charlie & the team.

My thanks go out to all the team at sell my home but especially to Charlie Richards as without his support and assistance I don't think we would have got through the very stressful experience we have had. I have no reservations in recommending SellMyHome and in fact have already done so. I will never forget the personal approach shown by Charlie and truly appreciate the fact that he went above and beyond the level of service I would normally have expected, nothing was too much trouble. If there was 6 stars available I would not have hesitated in selecting this option.

Carol · 10 August 2017

Agent replied · 16 June 2024

Hi Carol and John,Thank you for the review. It was an absolute pleasure working with you and i'm so glad to hear that you were happy with the service.I hope you have settled into your new home and wish you all the best for the future.Kind regards,Charlie@Sellmyhome

5/5

Trustpilot

The end is nigh for conventional estate agents

We bought a house in Highgate, London N6 in February 2017 . SMH was the agent for the seller. The service provided by SMH was efficient, speedy and professional. The service was quite obviously better than any experience that I have had to date with a conventional estate agent, who would have charged a fee of 150 times as much (yes 150 times as much) for the service.It will take a few years for SMH to gain traction, but if I were a conventional estate agent right now, I would be shutting up shop and emigrating!! Or worse, donning some concrete boots and jumping off one of the Thames bridges.Russell Abrahams, solicitor and property investor, London EC1

Russell · 9 August 2017

Agent replied · 16 June 2024

Hi Russell,Many thanks for the review and glad we could help you with your purchase. Hopefully you won't be selling in the next few years but if you do of course we would like to help you. In the meantime, please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) where you get £50 if someone you recommend signs up with us. Also, your friend will get a free Home Booster worth £100 added to their listing.Kind regards,Harry@sellmyhome.co.uk

5/5

Trustpilot

SellMyHome provided a first rate and …

SellMyHome provided a first rate and extremely cost effective service in the sale of our house in London. They were in regular contact with both ourselves, the buyer and the solicitors to make sure the process went speedily and helped negotiate the terms of the sale in an honest and professional manner. By using their services any issues that arose were quickly resolved and a successful sale concluded. I would therefore have no hesitation in thoroughly recommending SellMyHome to anyone selling or buying their home.

Adrian · 6 August 2017

Agent replied · 16 June 2024

Hi Adrian,Thank you very much for your review. It was a pleasure selling your home with you and we hope to work with you again in the future with sales or rentals. It is wonderful to hear you would recommend us to anyone. Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) where you get £50 if someone you recommend signs up with us. Also, your friend will get a free Home Booster worth £100 added to their listing. Best Wishes,The SellMyHome Team

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