Trusted Agent profile · Leicester
★★★★★
592 reviews across 3 platforms
61 Abbey Street, Leicester, LE1 3TE
Sellmyhomecouk's office in Leicester, at 61 Abbey Street, is rated 4.9 out of 5 across 592 reviews on three platforms, including 76 Google reviews rated 4.8.
76
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
514
Reviews on Trustpilot
Business-wide
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent experience
We recently sold our property with Sell My Home. Our local partner Rosalind was excellent. She took time to understand our situation, and had a good understanding of the local market. The buyers who were introduced to us were a great match - both parties had no chain, so the sale proceeded quickly and without problems. Rosalind was available and pro-active throughout the process to help and liaise between the parties.
5/5
TrustpilotHighly recommend selling with Sell My Home
We had a fantastic experience with Sell My Home from start to finish. Harvey was incredibly responsive and proactive throughout the entire selling process, making us feel confident every step of the way. Once we accepted an offer, Tim took over and provided excellent coordination and follow-ups as we moved through the solicitor processes. Their teamwork made the whole process smooth and stress-free. We highly recommend Sell My Home and will certainly use their services again in the future.
Hi Anna Thank you for the review . We do our best to smooth out the stresses and strains of moving home. It isn't always easy but it is always stressful. Really glad you were pleased with our service and please remember us the next time you move home.
5/5
GoogleSelling a flat for the first time can feel daunting, but Harvey made it feel like a walk in the park. He guided me through the entire process with ease, offering clear advice, swift solutions, and a no-nonsense approach, all while remaining unfailingly polite. From start to finish, Harvey’s support was invaluable. His valuation of my flat was both reasonable and realistic compared to other agencies, and I’m so glad he was the one leading the sale. Harvey is simply made for this job.
5/5
GoogleBrilliant Service from listing to completion.Fabulous Photos we even got a Brand New For Sale board.The service from Harvey was second to none.He kept us updated at all times.He went above and beyond.We were recommended to use this company we were so pleased we used you.We have had the best service from Harvey.Thank You Harvey we will definitely use you again and certainly recommend you to all.Forget the high street agents.Far better service right here.
5/5
TrustpilotI’ve dealt with Tim for both purchase and selling
I’ve dealt with Tim when buying my property and most recently trying to sell my property. He has been absolutely fantastic with both processes. The purchase was seamless, and although I’ve decided to withdraw my property from the sales market temporarily, he did a wonderful job of presenting favourable offers. His communication has been faultless throughout and when I look to sell or buy in the future, I will have absolutely no hesitation in going back to Tim.
Thank you Bethany for your positive review. Tim has many years experience, and goes out of his way to help both his Vendors and Buyers. I will pass on your review to him.
5/5
GoogleWe had a fantastic experience with Sell My Home from start to finish. Harvey was incredibly responsive and proactive throughout the entire selling process, making us feel confident every step of the way. Once we accepted an offer, Tim took over and provided excellent coordination and follow-ups as we moved through the solicitor processes. Their teamwork made the whole process smooth and stress-free. We highly recommend Sell My Home and will certainly use their services again in the future.
5/5
TrustpilotI can't thank SellMyHome enough for…
I can't thank SellMyHome enough for such a fantastic house selling experience. My agent Scott was absolutely brilliant, always at the end of the phone & was so reassuring & helpful & nothing was too much trouble. Every stage was explained, the viewings were done in a block so no messing & we spoke every week. I needed an agent like that as this was an emotional sell for me & I can honestly say SellMyHome gave me everything that selling your home should be. Smooth, reassuring, easy to contact, advice & guidance all done with kindness, & a laugh at times! Thank you with all Scott & all the team! Dont use anyone else!
Thank you for your 5 Star review. Scott is an important part of our team and is thoroughly professional and understands peoples needs. He always goes the extra mile.
5/5
GoogleHarvey was looking after our transaction which was a bit more complex than normal transactions. However Harvey provided great support throughout the process and ensured the transaction came to a close with always a positive attitude. Particularly the unbiased support we got from Harvey as buyers towards a short term let due to delays in buying the property was the most helpful. Highly recommend! Thanks Harvey!
5/5
TrustpilotSell my home are without a doubt the…
Sell my home are without a doubt the best estate agents we have ever used. The value for money is unbeatable anywhere and the service is 5* from Start to finish. I have done and will continue to recommend Sell my home to friends and family and will most certainly be using them again. The customer care we received during a very difficult time having problems with our solicitors made our move possible. We cannot recommend highly enough. Thank you Sell my home.
Thank you for the review Caroline our Sales Progression manager cetainly went the extra mile . But teamwork makes the dreamwork. Thank you for recommending us to your friends
5/5
TrustpilotCompleted Sale Within 4 months!!
Firstly I did not get offered any vouchers to leave a positive review. I actually got a very professional final email letter congratulating the exchange and leaving a link to review.I must admit I did my research and was on the fence between two companies in the end. Sell My Home won me over as Daniel was knowledgeable, professional but not pushy, he let me have time to think and answered any questions. It also was reassuring that they were local.I certainly do not regret my decision, within 4 months of literally knocking the office door and making my first enquiry the home was sold!. Sell My Home have different sales packages to suit your pocket and needs, the sales type of process you want can be them doing everything or you can DIY some parts e.g. viewings, home pictures.I personally would not hesitate to use the service again as they were fantastic at keeping me updated along the way, viewing bookings were taken care of and offers were promptly communicated. They also have dedicated teams that work on specific parts of your sales journey which I liked, as it was not one person chasing everything from start to end. Once Daniel sold my home, he handed me thoroughly over to Caroline who saw my journey through to exchange. Overall I was taken by surprise at how good this company was.
Thank you for you very positive review. We really take seriously our performance and levels of service and yes your right we don't believe in bribery. We look forward to helping you or your family with their property needs again in the future
5/5
TrustpilotAn agent to be proud of
We put our house up for sale and Wes Collins was our agent. We sold our house after the second viewing thanks to Wes. He knows the housing market inside out and guides you through the sales process, keeping you up to date with the transaction. Although he deals with many clients he answers your call when you ring him or texts you back to say he is busy and will call you back. He takes the hassle out of selling your property, helping you out with any problems that arise during the sale making you feel at ease. He is very professional in his work and is a credit to the company.
Thanks for the review. We are very proud of our Wes, he is an exceptional agent.
5/5
TrustpilotSell my home
Wesley collins was my agent. Professional. Honnest. Trustworthy. Reliable. Contactable. Supportive. Empathy. Good Negotiator. Fantastic customer service. Nothing was too much trouble. Couldn't have got through it without him. Not the cheapest but gave a service at still a reasonable price and went above and beyond the call of duty. You really don't see this fantastic level of service in this day and age. Would have no hesitation in recommending. Exceptional service. Never did I once feel hesitant about ringing him . Wes is 6 stars from me and Chris. Outstanding service
Hi DianneWe would agree, Wes always does go the extra mile with service for his customers. He has established himself as professional straight talking agent with an outstanding sales record.
5/5
TrustpilotA wonderful company
A wonderful, personable, professional and approachable company. During a stressful time in my life it was a relief to have Tim come, take some pictures ask a few simple questions and get the house up for sale. The house sold within the week due to the professional photography and the tailor made descriptions. Even once the house sold they contacted people to keep us up to date. A really great company that earn every penny. Sarah was lovely to work with and pushed up and down the chain for us to get things moving, and to give us the information we needed to push the sale through. Well worth contacting this company.
Thank you Stephen, an excellent review is alway's welcome. Tim Bentley was the agent who listed your property and is one of our more experienced partner agents. Sarah in our progressions team is always willing to go above and beyond.
5/5
TrustpilotTrust is hard to come by but you will recognise a good one when you meet one
Trust is hard to come by in the stressful, difficult and sometimes murky world of buying and selling property. We have been bitten before, once coming nose to nose with an agent over questionable business practices and BS. However that said when you find a good one you will recognise them. This is the third time we have used Tim Bentley at SellMyHome and once again he has exceeded our expectations, going over and above the normal lacklustre approach of other estate agents. He is personable, attentive and professional getting us a price for our home that we were delighted with. I could not recommend Tim highly enough.
Thank you Jason. I know your review will be appreciated by Tim. He always goes above and beyond for both buyers and sellers. Hope we will be able to help you again.
5/5
Trustpilotunparalleled exceptional service
I am always sceptical when reading reviews of anything and hence the reason I never really leave many. In this instance I am compelled to do so for two reasons, the first being the importance of the service in selling/purchasing one’s home and the second being the exceptional service I have received from sellmyhom.comI had never sold a property before and the whole process seemed a little daunting to me and I am convinced that without instructing sellmyhome it would have been just that.From the get go every member of the team I dealt with were exceptional, I don’t think I have had any process or service where I have dealt with such professionalism.The process was more drawn out than expected but this was owing to my solicitors and the stamp duty holiday which was somewhat unavoidable, but this was remedied by the exceptional efforts of Sarah Davies whom liaised with the solicitors on my behalf and hastened their efforts.The aforementioned Sarah Davies needs special mention at this point. I have honestly never dealt with someone as professional and hardworking in my life. Nothing was to much effort from explanation of process to attention to detail, Sarah has been the very definition exceptional. It is two weeks after completion and Sarah is still taking my phone calls to provide advice and guidance with no real obligation to do so, and I believe this speaks volumes about a person’s character.Sarah always took or promptly returned emails and phone calls and liaison between buyer and seller was prompt and concise. You could genuinely tell that Sarah cared about the whole process and getting it right. Sarah is large part of the reason that I shall be using sellmyhome again for further property services. Please rest assured that if you instruct sellmyhome that you are dealing with professionals that go above and beyond, offering truly unparalleled service. Again, many thanks to the whole team who have had a hand in my sale and I look forward to dealing with you in the future.
Wow! Thanks Brad for such a positive and extensive review, we appreciate the effort and support. Having never sold a property before, it can be a daunting task and we are so pleased you chose us and even happier we made the experience such a positive one. Words like exceptional and unparalleled make us really proud and certainly set a high bar for us to maintain as we want to deliver those values each and every time. Brad, we wish you all the best in your new home and many more exceptional experiences. Kind regards The Sellmyhome.co.uk team
5/5
TrustpilotTHANK YOU TO SARAH DAVIES AND SELLMYHOME TEAM
I was introduced to Scott of SellMyHome to sell my property by recommendation from Rentmyhome who were managing letting side for me.Sukhi took over finding prospective purchaser getting involved in arranging viewing and agreeing selling price with the purchaser ensuring I was made aware of offers being made.Caroline and Sarah Davies handled sales progression side and although it was a well-managed process in what turned out to be a prolonged sale due to the purchaser asking for more information not provided by his solicitors. Caroline and in particular Sarah were both constantly in touch and available to ensure the sale process progressed and able to answer questions promptly.I cannot speak highly enough of Sarah as she is very knowledgeable, reliable and efficient. She kept me updated at all times, if Sarah said she was going to ring me, I could always rely on getting that call even at 7:00pm on Friday. Sarah showed great emphasis and was a great support when completion did not go quite to plan, she genuinely cared and that came across when I spoke to her and she had my best interest at heart at all times. I have lot of respect for Sarah and her work ethics. KEEP UP SARAH!!
Hello KMG. many thanks for the kind review. All reviews are shared with the staff and this creates an environment that is always 'can do'. Selling successfully is always a team effort and thanks for taking the time to mention those who contributed towards your successful sale. We wish you all the very best in your new place and welcome the opportunity to help again in the future. Kind regards The Sellmyhome.co.uk Team
5/5
TrustpilotOutstanding Experience
Where to begin.. it was my first time sellling a property. My mortgage advisor recommended sellmyhome (Leicester) - I hadn't heard of them but thought I'd give them a shot. First impresssions are key and when I met Scott, he was friendly and down to earth. Scott is straight talking, yet knowledagble and provides great advice which suits the customer and not their business. The whole team were always polite and nice to talk to as part of the booking of viewings. Sukie was the dedicated agent who dealt with the sale and always kept me up to date with relevant details. As the sale progressed, Sarah was at the forefront of the final hurdle and was not only courteous and supportive of my impatience but gave her all to push the transaction through our perspective deadline. I could continue with my kind comments for the team and would not hesitate to recommend sellmyhome to anyone. Keep up the good work all :)
Hello 'K'. They say it takes a team and our team where so happy you managed to get your home sold. The 3 'S' team , Scott, Sukie, Sarah are one of the best teams a vendor can have on their side. We wish you all the best in the new place and look forward to helping you again anytime you need us. Kind regards The Sellmyhome.co.uk Team
5/5
TrustpilotOur experience with Sell My Home was…
Our experience with Sell My Home was brilliant. Our agent, Tim Bentley sorted out the photos and the video tour of our property which we thought were brilliant. Also he conducted all the viewings too.Once we had an offer, the sales progression was passed to the main office where we dealt with Sarah Davies. She was amazing. We always felt as though we kept bothering her with minor queries but she was always there to sort them out for us and said we were not bothering her at all. She dealt with everything in a very professional manner too.I would definitely recommend this online estate agent and would use them again too.
Hi Joanna. Many thanks for the kind review. Tim has been in the industry for many years and still brings passion to every sale, so we are pleased that passion paid off for you. Your minor queries where also no problem and we are happy when you feel you can rely on us to answer these for you, after all, we are in this together. We wish you the very best in your new place. Kind regards The Sellmyhome.co.uk Team
5/5
TrustpilotI cannot recommend Rosalind Levy…
I cannot recommend Rosalind Levy enough. She was exceptionally professional. On seeing my house, gave me expert advice on what needed to be done, we then organised this. She kept in communication throughout the process. She only showed viewers who were in a position to buy, and her feedback was honest and she worked non stop to help me achieve my sale. I would definitely use her again without hesitation. She does not give you false hopes, unrealistic sale prices and responds quick to your queries and keeps you fully updated throughout the who process, verbally and in writing.
Hello Caroline. We're so proud of Ros and the way she upholds the brand values and it's great to see those articulated in your review. We could not have said it better:-) We know how fraught a sale can be and honesty and communication are key attributes to making it plain sailing. Thanks also for your kind support of our business. We know there is plenty of choice out there, so we are grateful you chose to partner with us. We wish you the very best. Kind regards The Sellmyhome.co.uk Team
5/5
TrustpilotI would like to put on record that…
I would like to put on record that Sarah Davies the Sales Progression Manager at Sell my home in the Leicester office was one of the best out there. She pushed and pushed when needed to speed up the process that the conveyers I was using seemed to be having problems. She was like a member of my family, pushing for my issues that were continually coming up, due to processes that were going wrong. Without Sarah this process would have failed, even with the stamp duty being extended , the good news was ( It did not actually effect me ) , I feel I would still be waiting to be moved and would have missed the dead line of NO STAMP DUTY, without Sarah and her team. Excellent Service and help. A credit to the Estate Agent Industry without pale. Highly Recommended. 11 out of 10 at least.
Hi Les. If only Trustpilot allowed an 11! We are so grateful for the kind and detailed review. The business has been built on what we call the 'Care' factor. This means we look at your home as if it where our own and this makes us dig in for the best result. We're chuffed you recognised this and Sarah is on cloud nine. :-) We wish you all the best and thanks for choosing us. Kind regards The Sellmyhome.co.uk Team
5/5
TrustpilotThe best estate agent you could ever wish to work with
We had a brilliant estate agent called Rosalind Levy, and she is an absolute wizard at her job. We were moving from Lydney, Glos to Caldicot Mon and it was a nightmare. We found our ideal house just as the pandemic struck, and a buyer for ours not long after, but our buyer had problems right from the start. There was land involved, and planning permission needed. But Ros found out all the information to track what was happening with it and kept us full informed, then at the last minute our buyers buyer pulled out and we thought that it was over, but no she managed to get it back on track, a new buyer was found and after telling their solicitors where everybody was it started to fly through. We saw our dream house on the 18.4.20 and moved in on the 26.4.21, and Ros was beside us every step of the way. If you need somebody to help and guide you she is definitely the right estate agent to have. I would definitely recommend her to everyone. She knows her job inside out and because she lives local as well she has all the contacts to help everything go smoothly. So if you are living in the Mon/Glos area, use Ros to get you moving.
Hi Licquie. Wow, what an odyssey and what a review. It's fantastic to see that Ros pulled more than a rabbit from her wizards hat, and managed to work some miracles to make this move happen for you. Puns aside, Ros knows her stuff and is very tenacious. She loves being able to punch the air with a big 'Yeah', by making what seems impossible, happen. We're really grateful for you taking the time to give her some recognition. Monmouth is a stunning area and we're sure you'll thrive there. All the best in the new place. We're happy to have been of service. Kind regards The Sellmyhome.co.uk Team
5/5
TrustpilotLooking to sell? Speak to Scott...
I was introduced to Scott through a recommendation and after an initial meeting I trusted him to oversee my property portfolio. In particular, Scott helped to facilitate a sale of one of my properties where others had been unsuccessful. He always made himself available and guided me through the entire process until completion - removing all stress from the transaction. A special thanks to Scott’s team - Sharon, Sukhi and Caroline who were all supportive. Though I can not recommend Scott and his team highly enough. He is extremely knowledgable, trustworthy and dependable... Thanks to the entire team for all the help and expertise.
Hello Kunnaal. Many thanks for the kind review. The team really enjoy receiving feedback from clients and it's even better when it's so positive. We're just glad to have been able to get you sold and moved. All the best. The Sellmyhome.co.uk Team
5/5
TrustpilotNathan Hill is amazing!!
I have to say, my overall experience with this company was good, but what made it exceptional, was a gentleman called Nathan Hill. This lovely man was absolutely amazing. He went above and beyond what almost anyone would do.We were selling our house in Kent and Nathan was there from the beginning, middle, and slightly messy end! He was our account manager, who managed the process between our buyer, their buyer, and the solicitors. He gave us contacts for whatever we needed, no matter what we requested. He did not ask for any extra costs or fees, even though he would have been well within his rights to do so.I would recommend Nathan, even if I were not to use Sellmyhome. This is a man who absolutely knows his craft and is very passionate about obtaining a positive outcome for his client.On his own time, he made sure everything was going smoothly and if it was not, he took many hours out of his days, to make sure everything was in hand.
Hello Yaa. We'd like to thank you for your review and it certainly put a smile on all our faces, especially Nathan's. When clients take the time to share their experience with us, it shows we made an impression, so we are grateful for you taking the time out to do this for us. Nathan demonstrates that it if you love what you do, you'll always do well and he is all about creating a successful outcome for clients. We wish you all the best for 2021 and let us know if we can ever be of service again. Kind regards The Sellmyhome.co.uk Team
5/5
TrustpilotVery efficient and friendly service.
Very efficient and friendly service.From the start when Scott Cave came to value our property to when we finally completed Online Estate Agents/Sell My Home as a team were very professional and efficient throughout the whole process. Sharon, Caroline and all of the team worked tirelessly to get viewings booked in the diary. We trusted Scotts advice and experience and once we agreed on the sale, we were contacted straight away by Sarah Davies to deal with the process of completion. We cannot speak highly enough of Sarah she is very knowledgeable, reliable and efficient. She kept us updated at all times, if Sarah said she was going to ring me, I could always rely on getting that call. Sarah was a great support when completion did not go quite to plan, she genuinely cares and that comes across when you speak to her, she has your best interests at heart at all times. We have used Sell My Home/Online Estate Agents on a number of ocassions over the past two years. We will not hesitate to use them again and would highly recommend their service. Amanda Cooper 2021
Hello Amanda. Having spoken with the team about the sale and your kind review, it appears as though we should be reviewing you also, with a 5 star client rating! In uncertain times like these, it's the communication that makes all the difference and we're really happy we managed to give you peace of mind. We'd also like to say thanks for using us more than once. Repeat clients tell us we are doing something right. Once again, many thanks and we wish you all the best for 2021 and beyond. Kind regards The Sellmyhome.co.uk Team.
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Sellmyhomecouk's Leicester office has 592 reviews across three platforms: 76 on Google, 2 on Facebook (across the whole business), 514 on Trustpilot (across the whole business).
Sellmyhomecouk Leicester is rated 4.9 out of 5 across all 592 reviews, and 4.8 out of 5 on Google from 76 reviews.
Sellmyhomecouk Leicester, 61 Abbey Street, Leicester, LE1 3TE.
