Trusted Agent profile · Leicester

Sellmyhomecouk Leicester reviews

4.9

★★★★★ Excellent

592 reviews across 3 platforms

61 Abbey Street, Leicester, LE1 3TE

Sellmyhomecouk's office in Leicester, at 61 Abbey Street, is rated 4.9 out of 5 across 592 reviews on three platforms, including 76 Google reviews rated 4.8.

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4.8 / 5

76

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

514

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Trustpilot

Sell My Home were fantastic throughout …

Sell My Home were fantastic throughout the entire process - loads of viewings, easy to use system and top customer service. A genuine breath of fresh air compared to traditional estate agents.

Alex · 4 August 2017

Agent replied · 16 June 2024

Hi Alex,Thank you for the review, and for selling with SellMyHome.Best of luck with your new property and hopefully the £100 in referral bonuses we have paid to you will come in handy following the two referrals you have sent us. Please do continue to refer your friends (https://www.sellmyhome.co.uk/referafriend) and we look forward to sending you more referral bonuses. Best wishes,Harry@sellmyhome.co.uk

5/5

Trustpilot

Excellent From Start To Finish

I chose to use Sellmyhome after daring to break from the high street norm. On reading reviews of the various online agents Sellmyhome seemed to offer the best overall package.I certainly wasn't disappointed. The service was superb from start to finish, the photographer and photographs excellent. I chose to carry out my own viewings and complete my own chain management however there was no hard sell to push otherwise, just the reassurance the service was there if required.My property sold extremely quickly and overall I couldn't have been more pleased. I would not hesitate to use Sellmyhome again.

M · 28 July 2017

Agent replied · 16 June 2024

Hi Matthew, Thank you very much for your review, it was a pleasure working with you from start to finish. Of course if there is anything we can do to help in the future, please don't hesitate to get in touch.Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) where you get £50 if someone you recommend signs up with us. Also, your friend will get a free Home Booster worth £100 added to their listing. All the best,Tom

5/5

Trustpilot

After using a High St estate agent and …

After using a High St estate agent and the unsatisfactory patronising attitude shown to us I decided to research online Estate Agents. I didnt go to the first one advertised on t.v but looked who had the best customer service, success rates selling, marketing and post selling service. That company was Sell my home .com. They have been helpful, friendly, reassuring and thorough from the start to completion. I would recommend them to anyone looking for a professional but expertly run service! Jo Cairns

Jo · 26 July 2017

Agent replied · 16 June 2024

Hi Jo,Thank you so much for the kind words, it has been a pleasure helping to sell your home and we look forward to helping you through to completion.Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) where you get £50 if someone you recommend signs up with us. Also, your friend will get a free Home Booster worth £100 added to their listing. Kind regards,Harry@sellmyhome.co.uk

5/5

Trustpilot

Excellent service all round!

We chose sellmyhome after feeling let down and misguided by a high street estate agent. Straight away sellmyhome were honest, professional and put our minds at ease. Having been on the market with the previous estate agents for 3 months, sellmyhome sold our property within 3 weeks. The agents we spoke to were always available, and were very patient when I was getting anxious and stressed. They led us through the whole process and we couldn't have asked for a better service. I would highly recommend them to anyone looking to sell their property as not only are they polite, friendly and efficient at their job but they also saved us huge amounts of money!

Laura · 25 July 2017

Agent replied · 16 June 2024

Dear Laura,We're so delighted to have found you a buyer so quickly after you had so much trouble with the previous high street estate agent. We love a challenge here at SellMyHome and have really enjoyed working with you over the past few weeks.Good luck with the move, if there is anything we can assist with from removals to storage please do not hesitate to get in touch.All the best,The SellMyHome Team

5/5

Trustpilot

Ask for Felix

Outstanding service from start to finish. My account manager Felix was on hand not just throughout the time I was on the market but also during the post sales support as I opted into the ‘completion bundle’ which is highly advised. Premium service at a budget cost. Shame he supports Harlequins but other than that no complaints! Thanks Felix.Lloyd Barton

Lloyd · 24 January 2020

5/5

Trustpilot

Excellent Company

My brother and I have used Sell my home recently to sell my late father's house. I was a bit sceptical using an online agency as I have always used a traditional estate agents in the past. I can honestly say it was excellent and a fraction of the cost of a high street estate agent. The Web site is easy to use Photos of the property were clear and viewings were simple and quick to fix up without having to wait for an estate agent to ring us.we were able to read all the feedback from the viewers. My brother managed the offers which came in but I believe Sellmyhouse would have done this for a small fee. The support Sellmyhouse provided was very good. For us there were no negatives. You have to conduct the viewings yourself which I preferred but I suppose some people may not be happy with that. If you've got a property to sell, I wouldn't hesitate in recommending Sellmyhouse.

Julie-Ann · 6 July 2017

Agent replied · 16 June 2024

Dear Julie-Ann, thank you very much for the kind review. We were thrilled to be able to help you and Andrew sell your father's house and wish you both the best for the future. Please do remember our refer a friend scheme (https://see.sellmyhome.co.uk/refer-your-friends/).Kind Regards,Harry@SellMyHome.co.uk

5/5

Trustpilot

Why would you go anywhere else?!

I had an amazing experience with Sellmyhome. Not only did it save me £15,000 on commission which any other estate agent would have charged, I was very pleased that my contacts, Tom Hardcastle and Robbie Hughes, were so good in responding to my queries and handling the estate agent on the other side of the transaction. My property went on all the sites that I would want it to (Zoopla and Rightmove) as well as offering a walk around tour as part of the service. I'm sure there was a little bit of luck but having 3 offers in 2 weeks and the transaction completed in just over a month was a dream for us.

Jonathan · 5 July 2017

Agent replied · 16 June 2024

Dear Jonathan,Thanks for the review, we were delighted to help and also to help you dealing with the other parties in your chain. We hope you are settled into your new property and wish you all the best in the future.Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) where you get £50 if someone you recommend signs up with us. Also, your friend will get a free Home Booster worth £100 added to their listing. All the best,Robbie@sellmyhome.co.uk

5/5

Trustpilot

Normally I really don't like estate …

Normally I really don't like estate agents for a number of reasons which I wont go into. However these guys are using a better model (1 simple fee) and were so easy and 'normal' to talk to, no hard sell, once you're in they care about you all the way to the end and beyond. It turned into an actual pleasure to chat to them, even when the going was tough.I can't recommend them enough and will use again if I ever need to.Thank you!

Rik · 9 June 2017

Agent replied · 16 June 2024

HI Rik,Thank you very much for the kind words, it was a pleasure chatting with you as well and getting your property through to completion. We wish you all the best with your new property and please don't forget our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend).All the best,Harry@sellmyhome.co.uk

3/5

Trustpilot

tried to make amends

They tried to make amends because of my bad experience I had with them but were insisting that some of the points I raised were untrue. Lots of phone calls and emails from them after I left my first review which is more than I ever got when I asked for information about how much interest my property was having or needed some terms and conditions clarifying and they checked my social media I have felt a bit harassed over these last few days to be honest. I have been asked to amend my review for them because they have said sorry and waived the £350 withdrawal fee, although Will Clark did say that my package didn't have a withdrawal fee on one of the many answerphone messages he left. I leave it up to you good people to make up your own minds, I'm remaining impartial...

Wayne · 24 May 2017

Agent replied · 16 June 2024

Dear Wayne,Thank you very much for your feedback.As a growing company, we are constantly striving to improve in all aspects of the business so your feedback is much appreciated. As you can see, we care enormously about making right any wrong-doing’s, hence we have tried our up most to contact you to discuss your concerns. We hope all matters have been resolved.Moving forward we wish you all the best for the future, and should you ever wish to re-engage with SellMyHome we would be delighted to hear from you.Best regards,Will

5/5

Trustpilot

Highly recommend

Super impressed with the friendly and helpful team at Sell My Home. Booking viewings was so easy with the online portal and we enjoyed showing our home to potential buyers ourselves, but it was always reassuring to know the experts at SMH were just a phone call away if we needed anything. They managed the negotiations on our behalf and we were very happy with the price achieved and even happier not to be paying a high street estate agents commission!! I've already been recommending them to friends and will definitely use there services again for any future moves.

E&L · 23 May 2017

Agent replied · 16 June 2024

Hi Ed and Louise, thank you very much for your kind words and for using sellmyhome.co.uk. Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) and if there is anything else we can help with please do not hesitate to call. Wishing you all the best in your new property and thank you again for using us. Kind regards Harry@sellmyhome.co.uk

5/5

Trustpilot

Very good value for money service from…

Very good value for money service from Sellmyhome. A professional photographer called and ensured that our home was presented and photographed in the best possible light for the advertising phase.The viewing booking system worked efficiently and we were sent texts confirmation about the viewers which was great. We saved money by showing round potential buyers ourselves.We sold at our asking price within about six weeks and had to cancel booked viewings. I have no hesitation in recommending Sellmyhome.Graham James,Aberdare,RCT.

Mr · 16 May 2018

Agent replied · 16 June 2024

Dear Graham,Let's face it, your home sold itself! But thanks otherwise for such a descriptive review. It makes us so happy you found full value in the flexibility of personal viewings, and we hope you're satisfied with how quickly your property was snapped off the market.Best wishes,Robbie@sellmyhome.co.uk

5/5

Trustpilot

EXCELLENT!

We chose to sell our flat with sellmyhome and we were extremely impressed and pleased with the whole process. First of all the staff are all very helpful and knowledgeable, the online site is user friendly, and the concept is genius. We were slightly concerned to begin with that we would not get any viewings as our flat was located on a busy main road, however within a couple of hours of posting our ad we had several viewings lined up. It was so helpful being able to liaise directly with the buyers and the system was so easy to use. Within a week we had two offers! The process was then managed expertly by the team and we accepted an offer for asking price. The team at sellmyhome then proceeded to keep in touch with the buyers to make sure things ran smoothly until exchange/completion.I would not hesitate to use sellmyhome again and would highly recommend them to anyone else. The service, attention to detail, website and professionalism are all unparalleled.

Claire · 3 May 2017

Agent replied · 16 June 2024

Dear Claire,Thank you so much for your lovely review. We thoroughly enjoyed working with you and we're naturally delighted that you found the service worked so well. We are always striving to do our upmost for our customers so your feedback is hugely appreciated.We wish you and your family all the very best with the move and we look forward to hearing from you soon.The SellMyHome Team

5/5

Trustpilot

The best Online Estate agents

I had previously been skeptical regarding online estate agents. After failing to sell via the high street estate agents i turned my attention to SellMyHome. As a skeptic I called them and spoke to a really genuine nice man by the name of Tom Crosswaithe who was reassuring and very reasonable. I took up the offer and signed up but as a skeptic i decided to pay after sale thinking that my house may not sell. Well well well.... I had over 15 viewings within the first four days. I had numerous offers. I had agreed the sale, and cancelled the remaining interest and potential bookings which were in the region of another 25 bookings. The negotiations were easy and Tom remained in touch the entire time with his expert advice. I spoke to most of the team throughout the time it took to complete the sale and I had developed a strong relationship with the team. I can only say that I have been very happy with the entire processes and services. I have recommended my family members to follow suit and I can say that their experience has been very much the same. Thank you to the Team and especially to Tom

Mr · 21 March 2017

Agent replied · 16 June 2024

Hi Mohammed, it was a pleasure working with you and I'm very happy to have another happy customer!We're very happy to have your brother's property Under Offer and look forward to hearing from you in the future.All the very best,tom.crosthwaite@sellmyhome.co.uk

5/5

Trustpilot

CANT PRAISE YOU GUYS ENOUGH!!

After having all the local high street estate agents around, then Purple Bricks we still couldn't decide who to go with. Then we called SELLMYHOME and spoke to TOM - all our questions answered - all our worries and concerns dealt with - and best of all the fixed £595 fee to sell. So we went on the market with SELLMYHOME and it was the best decision ever. You guys are awesome. The photographer (who was fantastic by the way) turned up as agreed the next day. We were online within hours on Rightmove and Zoopla and had our first viewing within 24 hours. After just 1 and a half weeks we had an offer. Today we exchanged and will complete very soon. You saved me an absolute fortune. But best of all was your amazing customer care and genuine nice touches - like the bouquet of flowers you sent us - we were very touched by the personal care shown. Charlie - the guy who was dealing with our sale was awesome - the best. I can't see me selling again now but trust me I am telling everyone I know forget Purble Bricks and those high street agents - go straight to SELLMYHOME - they are all you need. Thanks guys. Thanks so much

Shane · 1 March 2017

Agent replied · 16 June 2024

Hi Shane, thank you very much for the review and it was a pleasure working with you. Don't forget our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) and we hope that you are happy with your new home. All the best for the future, Charlie@sellmyhome

5/5

Trustpilot

Soo Happy I went with Sellmyhome - with the sale of my property, thank you

Selling online was much more straightforward than I imagined and I saved a packet! The Team were very helpful taking me through the various aspects for selling my home online and were always on hand to answer any concerns - I had a few as I had lived in the same house for nearly 30 years!The hints and tips they provided were really helpful - so showing viewers myself was not at all daunting, in fact it was fun.I got to choose my viewing times to fit around my work - a big advantage over a regular estate agent that may not work Sundays or be able to fit in viewings when their diary gets double booked). So happy with the offer I got, now we have completed, I couldnt be happier.

Carol · 26 February 2017

Agent replied · 16 June 2024

Hi Carol, thank you for the review and we are very pleased to hear that you were happy with the service, don't forget about our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend). It was a pleasure working with you and all the best for the future, Charlie@sellmyhome

5/5

Trustpilot

Service far and away above a high street agent at a fraction of the price

We were really pleased with the service we received principally from Harry but also the rest of the team at SellMyHome. They were always straightforward, no BS, easy to reach and followed things up promptly. They don't oversell. Although we didn't meet them we found them to be very much a full service operation. We were also very happy with doing our own viewings and all the feedback we got from buyers was that they preferred it as well. Even a really good high street agent couldn't have presented our property as well as we could have done ourselves.I always feel that you can tell the quality of a business by how they deal with mistakes, and while we did have one annoying mistake during the process of selling our home, I was really pleased by the way that the team listened, investigated and worked things out with us.In the end we achieved over 99% of our asking price using SellMyHome. Our next door neighbours in our terrace had essentially the same house as us but with an extension so theirs should have been even more saleable than ours. They went with a high street agent around the same time as us, failed to find a buyer at all, and eventually had to let their house rather than sell. Considering the fees charged by SellMyHome are a fraction of that charged by most agents, and the results are superior, I don't see why everyone doesn't use them!

David · 13 February 2017

Agent replied · 16 June 2024

Hi David, thank you very much for the kind words. Glad to hear that the process was such a success for you and we all wish you the best with your house hunt. Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) and we look forward to working with you again the next time you sell. All the best Harry @sellmyhome

5/5

Trustpilot

They be selling my next Home!

Outstanding! I have no option but give SellMyHome 5 stars!!! Service especially from Anna, who handled my sale. Communication was was second to none, regular phone calls and updates and was very polite and professional. I first considered an estate agent but with the fees they requested I thought I’d try an online sales team. I was lucky enough to choose SellMyHome and saved over £2000 in the process. If I could give them 6 stars I would.

Gerald · 2 November 2018

Agent replied · 16 June 2024

Hi Gerald, I'm very flattered by this wonderful review. Thank YOU for putting your trust into an online agent and reaping the rewards (and saving over 2k!).It must be said that you were very easy to deal with and I took full enjoyment in selling your home!Best wishes, as always, and if you need anything else from us, we're just a call away.Anna @ SellMyHome.co.uk

5/5

Google

Absolutely amazing! i couldn't recommend SellMyHome enough who helped me secure my dream home! A massive thank you to the sales team especially Harvey who went above and beyond for us! Thank you so much!

Tulsi · 26 August 2023

4/5

Trustpilot

Not a good experience at the time, but management went out of way to try to put things right.

My experience of selling my property with the company was not good due to having a poor account manager and basically paying out for zero service. This person has since "left" the company and the director of operations has made a real effort to discuss the issues and to find a good solution to the problems. I think the company believe in their brand and are keen to ensure that customers are treated well and issues resolved.

Helen · 8 May 2019

Agent replied · 16 June 2024

Hi Helen,Rest assured, we always appreciate this type of feedback. And we can certainly admit the service you received at the time was well below our overall high standards. But we are glad to have found solutions to the issues in the end, and we can't thank you enough for the patience and co-operation on your part.Hopefully one day, if you are looking for any type of property service again, we'll get the chance to give you the true customer service we pride ourselves on every day.Kind regardsRaj @ SellMyHome.co.uk

5/5

Trustpilot

Outstanding Review!!!!

Where do we start.... our experience with Sell my home was outstanding, Mr William Reid (Bill) went out of his way to make this happen for us. He was absolutely amazing. We can’t thank him enough. He went above and beyond to help us. 100% recommended!!!!!! He communicated with us on a daily basis and was always on the other end of the phone when we needed him. Top Class!!

Craig · 18 June 2021

Agent replied · 16 June 2024

Hi Craig. Wow and thanks for the 'Outstanding, Top Class Review'. It's great to see effort recognised and Bill has been in the industry a long time so brings all that experience to bear for clients. We're stoked it made a difference to what can be a stressful time. We wish you all the best for your new adventures. Kind regards The Sellmyhome.co.uk Team

5/5

Trustpilot

Fantastic way to sell our flat

We were unsure whether to go with a traditional estate agent or Sell My Home. The latter seemed like a great option but it was a little bit of the fear of the unknown. We decided to go for it. I'm delighted that we did. Communication from Sell My Home to us, the prospective buyers and our solicitor has been exceptional. It wasn't always a straightforward sale but they've been a great conduit between all parties and we wouldn't hesitate to recommend them to others or use them again ourselves. I suspect this type of selling is the future and Sell My Home ought to be right at the forefront of the industry.

Leigh · 31 March 2016

Agent replied · 16 June 2024

Hi Leigh,We're very happy that you did decide to use us over a traditional agent and even happier that we were able to deliver such a good result for you. Well done for getting ahead of the crowd and using the service of the future today!Nick and the team

5/5

Trustpilot

Sale of flat

We entrsuted sell my home with the sale of our flat, and it was the best decision we could have ever made! You get better service than a high street estate agent, yet are saving yourself 10's of thousands of pounds. The whole team at sell my home have been absolutely on point throughout the whole process, I cannot fault them. It really does beg the question of how long high street estate agents can last? Why would you give away thousands of pounds from your sale, when you can use someone like sell my home, receive better service and pay a fraction of the costs in estate agent fees? It really is an absolute no brainer, and we need to encourage more people to be using businesses like SMH in the future and saving all of us lots of money! Thank you sell my home, you have been amazing. You can expect all our friends and family to come to you when buying or selling properties!

Laura · 29 March 2016

Agent replied · 16 June 2024

Hi Suzi,Thanks so much for the kind review and for helping inform others who are looking at SellMyHome as an alternative to the traditional model. We are delighted that you enjoyed the service and probably even more delighted that we were able to save you all of those fees!Nick and the Team

5/5

Trustpilot

Can’t overemphasise how impressed we are with SellMyHome

We completed on the Sale of our flat within 2 months of it putting it for sale with SellMyHome. Throughout the whole process, Tom, Will and the rest of the team, delivered us outstanding service, whilst also saving us about £10k in estate agency fees. We initially met with 5 well-known agents, supposed “local experts”, who produced an mystifyingly large range of valuations. We were hugely unimpressed and neither of us could see how they could possibly justify their fees of 1.5% to 2.5% in an age when people rely on portals like Rightmove. The SellMyHome team steered us to a realistic guide price and organised for fantastic photographs to be taken. As soon as we went live, requests for viewings came flooding in and within a couple of days we had our first offer. I did the viewings myself and I would strongly recommend it, as no one else knows your home as well as you do. (On our hunt for a new house, I lost track of the number of times that an agent answered a question with “I’m not exactly sure but I’ll come back to you on that”… and then never did). Through skill and tenacity, Tom managed to get the original offer increased twice until it finally reached a level that we were happy to accept, only a week after it had gone on the market. Moving from there to “Exchanged” is a very nerve-wracking period but regardless of whatever issue arose (and there were many), Tom calmly kept everything on track. On the flipside, the house we bought was sold by a High St agent and the service we received as buyers was fine, but was it worth paying 1.5% for? Absolutely, categorically, 100% no!!! The traditional estate agency model is hopelessly out of date and is in dire need of a shake-up. SellMyHome are the company to do that and I would recommend them to everyone.

Dom · 24 March 2016

Agent replied · 16 June 2024

Hi Dom,Thanks for the great review.You were a fantastic client to work for and an absolute pleasure to deal with throughout. As you say there were a few issues to handle along the way and I know Tom was very pleased to use his years of experience to such a good end. Speak soon,Nick and the team

5/5

Trustpilot

Amazing and personal 5 star service. Can't fault them.

This is the first time we have ever used on online service to sell a place and we were amazed at how stress free and smooth the whole experience was. From organizing a great photographer to come around, to helping organise viewings and negotiating on our behalf with sellers Tom, from Sellmyhome really provided a personal service, which is amazing considering the low cost. He helped us to secure 35 viewings on a single day which lead to 6 offers. We finally accepted for an amazing 10% above asking price within 5 days! Showing people around ourselves definitely helped achieve this, but it wouldn't have been possible if it wasn't for the effort of Tom and the Sellmyhome team. Highly recommended and we will definitely be using them again in the future.

Peter · 15 February 2016

Agent replied · 16 June 2024

Hi Peter,Thanks very much for the review into our service. We do take great pride in our customer service and delivering above and beyond expectations. We're delighted everything went so smoothly for you and with your help and clear communication it was one of our easiest house sales yet.You know where we are for next time!Thanks again,Tom and team

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