Trusted Agent profile · Leicester

SDL Auctions Graham Penny Leicester reviews

4.7

★★★★★ Excellent

796 reviews across 1 platform

Leicester, LE2 7FL

SDL Auctions Graham Penny's office in Leicester is rated 4.7 out of 5 across 796 reviews on 1 platform.

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Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Trustpilot

SDL Review

The professionalism, and friendliness of all the staff at SDL helped me through a process I knew nothing about. I was particularly pleased when Jim who visited my property was honest enough to politely explain that he didn't think I would get the price I was asking for my property.

Mr · 24 September 2025

Agent replied · 26 September 2025

Thank you for your 5 star review. We're delighted to have sold your property for you over the guide price.

5/5

Trustpilot

Great from start to finish

Elliott was fantastic from start to end, from giving us the in’s and out’s of the process to deciding the best options. All was completed quickly, and pretty much painless. As well as the great service and speed Elliott was truly nice to work with, friendly and great to catch up with. I’m hoping never again, but if needing to sell by auction again I’d only use SDL & Elliott.

Simon · 10 June 2021

Agent replied · 6 July 2023

Hi Simon,Thank you for taking the time to leave us such a great 5-star review and feedback regarding Elliott. We're happy to have been able to help with your sale and if the need should ever arise for you to sell by auction again, we'd be more than happy to help.Best wishes,SDL Property Auctions

5/5

Trustpilot

Professional and efficient

We recently used SDL to sell a house at auction. We were quite daunted by the whole process as we had never done anything like this before. Vejay explained everything in layman's terms and talked us through each stage of the process. He was frendly, down to earth and professional. Everything went smoothly from initial contact with the office right through to the sale. We would highly recommend SDL, and use again if need be.

Donna · 18 November 2019

Agent replied · 6 July 2023

Hi Donna. Thank you for such a great five star review and congratulations on your house sale! It's great to read that you enjoyed the auction process working with Vejay and the team and that your sale went through smoothly.

5/5

Trustpilot

Smooth process

Smooth process, well informed at every stage

Mr · 28 August 2026

Agent replied · 25 September 2026

Thank you for your 5 star review! We're pleased to hear you enjoyed your auction experience.

5/5

Trustpilot

Very helpful especially through the…

Very helpful especially through the understanding of how it works

Mr · 5 August 2026

Agent replied · 25 September 2026

Thank you for the 5 star review!

5/5

Trustpilot

Consistenly exceptional service!

Could not recommend SDL Auctions enough, especially Beverley Roskell and Sylvia Jones who have been on hand to help, advise and answer questions every step of the way. Bev and Sylvia are both very professional, knowledgable and friendly, and are always an absolute pleasure to work with. I am also confident that any potential clients that we send to the team are being given the same consistenly high standard of customer care and service.

Lucie · 22 November 2019

Agent replied · 6 July 2023

Thank you Lucie for a wonderful review. It's lovely to read that you've been receiving such a great service from Bev and Sylvia.

5/5

Trustpilot

Great at the human side!

Craig · 3 September 2026

Agent replied · 25 September 2026

Thank you for your 5 star review! It's great to hear you enjoyed your auction experience with Erin, Katy, James, David and the team. Congratulations on your purchase.

5/5

Trustpilot

Outstanding Service!

With lasting power of attorney for a property 150 miles away and needing it to be sold, I was in a dilemma.I shouldn't have worried though.Lee ,Jim and the team at SDL Auctions have been phenomenal!Absolutely incredible Customer Service, even down to collecting the keys from Surrey for a house in Leicester!Can't recommend them enough.Oh! And as for realising the most amazing Sale Price. WOW!

Lisa · 17 December 2021

Agent replied · 6 July 2023

Hi Lisa, We're so happy to have been able to help with your sale - it's great to hear your fantastic feedback for the team. Best wishes, SDL Property Auctions

5/5

Trustpilot

SDL auctions did a great job

SDL auctions did a great job. They made the whole process so easy and I had no worries. All went well. Definitely can recommend them

Nigel · 22 November 2024

Agent replied · 22 December 2024

Thank you for your 5 star review!

5/5

Trustpilot

Sarah Barfield - professionalism

Sarah Barfield was most professional whilst dealing with my purchase. For a first time puchase via auction, she explained the process in detail & answered all my questions.Sarah also explained the importance of reading legal packs which highlighted issues i wouldnt have been aware of. Also recommended I bid via telephone & set that up for me as well with another helpful lady.Thank You Sarah :)Charan DehalElite Accommodation

Charan · 29 April 2021

Agent replied · 6 July 2023

Hi Charan,What a kind review, thank you for taking the time to leave it! It's lovely to read your feedback for Sarah - we're so glad that we were able to help with you purchase. Congratulations! Best wishes, SDL Property Auctions

5/5

Trustpilot

The superb personal attention from…

The superb personal attention from Steph!

Ian · 23 August 2026

Agent replied · 25 September 2026

Thank you for your 5 star review and kind words about Steph. It's great to hear you enjoyed your auction experience.

5/5

Trustpilot

Ray got the job done

I can't thank Ray and SDL enough for delivering exactly what they said they would do - sell our property and complete within 30 days. Ray understood the sensitivity of the situation (selling our late Dad's property) and at every stage was there to answer my questions. We'd tried to sell previously via two different estate agents, always felt we were a bother to them, rarely spoke to the same person twice. This was a totally different experience, my only regret being that we hadn't spoke to Ray sooner. The marketing Ray did was exceptional especially the drone footage. It meant we got lots of interest and on the day sold for our reserve price. The process thereafter was swift and stress-free. Our family can now close this chapter of our lives and move forward. Thanks Ray, I'd recommend you and SDL to anyone looking to sell a property.

Gemma · 27 August 2023

5/5

Trustpilot

Very easy to deal with

Keith · 29 August 2026

Agent replied · 25 September 2026

Thank you for your 5 star review! We're pleased to hear you enjoyed your auction experience.

5/5

Trustpilot

SDL is outstanding

Rob was very pleasant and gave good advice thank you. Communication was excellent from everyone and in time thank you very much. Would highly recommend SDL.

E · 25 October 2024

Agent replied · 22 December 2024

Thank you for your 5 star review. It's great to hear you enjoyed your auction experience with Rob and the team.

5/5

Trustpilot

I had a fantastic experience with SDL…

I had a fantastic experience with SDL Property Auctions and I had a lot of dealings with Jim Demitriou especially.Jim helped me out with my sale,gave me great advice on the guide price, so that I got a great sale price. Plus because of my health problems he went that extra mile and helped me out with my problems and helped me a lot, to fill in my solicitors forms, as I really was unwell for around 3 months before the sale. I would highly recommend that you use SDL Property Auctions to sell your property for you. They were fantastic with me, and I met Jim Demitriou personally, he was brilliant with me and my poor health.

Virginia · 14 July 2024

Agent replied · 24 August 2024

Thank you for your five star review. It's great to hear you had such a good auction experience with Jim and the team.

5/5

Trustpilot

Weekly progress emails

Nicola · 6 September 2026

Agent replied · 25 September 2026

Thank you for your 5 star review! It's great to hear you enjoyed your auction experience with Scott and the team.

5/5

Trustpilot

Have your own Auction Department!

I am successfully working with SDL Auctions and it is providing another option to my Clients who are looking for a quick secure sale of a property. Teaming up with SDL has added an Auction Department to my business and the support from Beverley and Sylvia is excellent which makes the process simple but very effective - I look forward to continuing the relationship and sharing our mutual success! Mark Agents4u Northwich.

Mark · 22 November 2019

Agent replied · 6 July 2023

Thank you for your five star review Mark, and for your positive comments on Bev, Sylvia and our team. We're really pleased that our partnership is proving so successful for you and your clients.

5/5

Trustpilot

Expert and excellence service from the…

Expert and excellence service from the initial set up of our property for sale advert, to the actual sale of our property at auction which reached our reserve price . A particular thank you goes out to both Elliot and Andy . In addition their nominated solicitor, that being Allied Solicitors from Manchester were also excellent .Would highly recommend SDL Kind regards Pete & Dennise Laskowski

Pete · 2 June 2021

Agent replied · 6 July 2023

Hi Pete and Dennise, Thank you for taking the time to leave us a great 5-star review, it's lovely to hear how helpful you found both Elliott and Andy. It's great to see your recommendation too!Best wishes,SDL Property Auctions

5/5

Trustpilot

Simple advice which seemed to be good…

Simple advice which seemed to be good advise - I sold my property for what I wamted

Richard · 28 May 2026

Agent replied · 9 June 2026

Thank you for your 5 star review - and congratulations on your sale!

1/5

Trustpilot

No transparency in bidder information…

No transparency in bidder information or history to cover up the vendor bidding, this practice needs to be dropped in order for true market valve sales to take place.

Mr · 9 October 2026

5/5

Trustpilot

Jim your a star ⭐️

Literally just completed on our first ever auction property with SDL. I have to give a big shoutout to Jim from SDL for all his help. He went above and beyond the call of duty and we really appreciated the great advice and guidance along the way. A super chap, nothing was ever a problem for him 😊 thank you 😊 here’s to the next one !

Catherine · 25 February 2021

Agent replied · 6 July 2023

Hi Catherine, Thank you for taking the time to leave us and Jim such a lovely 5* review! It's fantastic to hear your thoughts on the process and we're glad to have been able to help.Best wishes,SDL Property Auctions

5/5

Trustpilot

Absolutely brilliant service

Absolutely brilliant service! We would recommend this Company to anyone & advise them to sell their property via this route with super assistance from the team. Andy was particularly helpful, friendly & very informative. Also Alex was very friendly & professional, as were everyone we dealt with.We would definitely sell via SDL Auctions instead of rip off estate agents in future!Many thanks to you all :-)

Susanne · 11 April 2021

Agent replied · 6 July 2023

Hi Susanne,Thank you for taking the time to leave us a great 5-star review - it's great to hear your comments about Andy, Alex and the whole team. Congratulations on your sale!Best wishes,SDL Property Auctions

5/5

Trustpilot

Jasmin was really helpful whenever I’ve…

Jasmin was really helpful whenever I’ve had queries…patient and friendly. The process has been brilliant and really simple, thanks the the information and support!

Emma · 30 October 2024

Agent replied · 22 December 2024

Thank you for your 5 star review. It's great to hear you had such a good auction experience with Jazmin and the team.

5/5

Trustpilot

Speed Properties assists investors in winning, renovating and reselling auction properties for profit

Speed Properties has been instrumental in assisting investors in winning, renovating and reselling auction properties for profit. SDL Auctions has been an exceptional partner in this endeavor. Best wishes from the Speed Properties team!

Speed · 11 May 2024

Agent replied · 24 August 2024

Thank you for your five star review! We're happy to hear you enjoy partnering with us as much as we do with you.

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