Trusted Agent profile · Leicester

SDL Auctions Graham Penny Leicester reviews

4.7

★★★★★ Excellent

797 reviews across 1 platform

Leicester, LE2 7FL

SDL Auctions Graham Penny's office in Leicester is rated 4.7 out of 5 across 797 reviews on 1 platform.

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Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Trustpilot

virgin sellers

from start to finish the experience was interesting, informative and thoroughly professional in all aspects. We were impressed with the auctioneers gentle and non overbearing attitude towards the bidders. in conclusion we would always recommend your services to our family and friends. Thank you for making a difficult situation come to a smooth conclusion.

Customer · 28 June 2024

Agent replied · 24 August 2024

Thank you for your five star review. It's great to hear you enjoyed your auction experience.

5/5

Trustpilot

The service and communication from SDL…

The service and communication from SDL Property Auctions is outstanding. All through the process they kept us up to date with all details as they happened.Although we mainly dealt with Tom, the staff as a whole were very knowledgeable and helpful.

Linda · 2 February 2021

Agent replied · 6 July 2023

Hi Linda,Thank you for taking the time to leave us a 5-star review. Your feedback for Tom and the whole team is lovely to read and we've shared this with them now. Best wishes, SDL Property Auctions

5/5

Trustpilot

I am very pleased with the contact and…

I am very pleased with the contact and dealings I have had with SDL Auctions. They were exceedingly helpful and very friendly and resolved a problem that I had with speed and efficiency. I wish to thank Jessica and her team for all their assistance.

Susan · 8 November 2019

Agent replied · 6 July 2023

Thank you for taking the time to leave us a five star review! We've passed on your comments to Jessica and the team. It's great to hear you had such a positive experience working with us. We hope to work with you again soon.

5/5

Trustpilot

Rachel is amazing

As an estate agent in Solihull we have dealt with Rachel through all of our properties sold through auction, she is super efficient and gets our clients the best price within a speedy timescale I have not had a problem now 10 sales in.

Joshua · 10 December 2019

Agent replied · 6 July 2023

Thank you for the wonderful five star review for Rachel and the team - and congratulations on your sales so far. We hope there are more to come!

5/5

Trustpilot

Thank you SDL

Thank you SDL, in particular Rachel, you have been fantastic. The team were very patient, helpful and friendly when explaining the process and answering our queries. I am so glad we went down the auction route and with SDL. Thank you

A&B · 10 November 2020

Agent replied · 6 July 2023

Hi there, thank you for taking the time to leave us a great 5-star review! We're so glad to have been able to help, and it's fantastic to hear how fantastic you've found Rachel - your comments have been shared with her and the rest of the team now. Best wishes, SDL Auctions

5/5

Trustpilot

Everything went smoothly and really…

Everything went smoothly and really well, there is no fault at all. Steph and Chris really help us to sort out everything and get deal done.

Jugraj · 1 February 2023

Agent replied · 6 July 2023

Thank you Jugraj for a wonderful review. We're pleased to hear you had such a great experience with Steph, Chris and the team.

5/5

Trustpilot

I dealt with Gemma who was absolutely…

I dealt with Gemma who was absolutely brilliant in getting an overseas investor of ours signed and registered within the last few minutes of the auction so we were able to participate. Gemma was great and very supportive. Highly recommend.

Zahra · 1 February 2021

Agent replied · 6 July 2023

Hi Zahra, Thank you for taking the time to leave us a 5-star review. It's great to hear how helpful you've found Gemma's service, we'll pass that feedback onto her and the rest of the team now!Best wishes, SDL Property Auctions

5/5

Trustpilot

Great experience from start to finish…

Great experience from start to finish and must thank Suky for going the extra mile and also for Brian bringing us the keys to the property we had bought will definitely be using SDL auctions again. Thank you Phil

Phil · 1 April 2021

Agent replied · 6 July 2023

Hi Phil,Thank you for taking the time to leave us a lovely 5* review. It's fantastic to hear your kind words regarding Suky and Brian. We look forward to helping you again in the future!Best wishes,SDL Property Auctions

5/5

Trustpilot

I have been assisted by jim in both…

I have been assisted by jim in both sale and purchase of my property, I found his services and personal attendance to my transactions as exceptional. I’m extremely grateful for his assistance and cooperation. A big thank you Jim

Fasih · 3 March 2021

Agent replied · 6 July 2023

Hi Fasih,Thank you for taking the time to leave us a 5* review - your feedback regarding Jim is lovely to hear and it's great to know that we've been able to assist you with your property needs. Best wishes, SDL Property Auctions

5/5

Trustpilot

Fantastic and professional service with…

Fantastic and professional service with constant updates that made the whole process very simple. And that was all down to Chris from Sdl auctions Birmingham.He over delivered with that personal touch.Thank you so much Chris.

David · 3 December 2021

Agent replied · 6 July 2023

Hi David,Thank you for taking the time to leave us a lovely 5-star review - it's great to hear your feedback regarding Chris. Best wishes, SDL Property Auctions

5/5

Trustpilot

Professional and courteous

I spoke to Ruth at SDL regarding an issue with viewing a property on there website. I received a professional and courteous response with dealing with my issue. My problem was resolved in less than 10 minuets. Very good service.

Lee · 3 December 2020

Agent replied · 6 July 2023

Hi Lee, Thank you for taking the time to leave us a 5-star review - your feedback about Ruth is lovely to read. We're so glad she was able to help you out so efficiently. Best wishes, SDL Property Auctions

5/5

Trustpilot

I have used SDL Auctions to sell a…

I have used SDL Auctions to sell a house that I have with a current tenant. My contact throughout has been Sophie Jones who has been a star and completely helpful at all times. I would definitely recommend Sophie!!

Mr · 1 February 2021

Agent replied · 6 July 2023

Hi Gary,Congratulations on your sale! It's fantastic to hear how helpful you've found Sophie - we've passed your feedback onto her and the rest of the team now. Thank you for taking the time to leave us a review!Best wishes,SDL Property Auctions

4/5

Trustpilot

Thanks so much to Nick and all the…

Thanks so much to Nick and all the team. Your honesty and professionalism at all times was much appreciated. I was truly delighted with the outcome of the auction which I believe was a result of your experience and market knowledge.Thanks again Sue

Sue · 26 October 2019

Agent replied · 6 July 2023

Hi Sue! Thank you for your wonderful review. It's great to hear you had such a great experience with Nick and the team and we hope to work with you again soon.

5/5

Trustpilot

Excellent support from Jim

The support and advice I received from Jim was excellent. Not often people take the time out to support you the way he did. It was greatly appreciated and his honesty was refreshing.

Luke · 9 February 2022

Agent replied · 6 July 2023

Hi Luke,Thanks so much for taking the time to leave us a great 5-star review! It's fantastic to hear how helpful you found Jim's service. Best wishes, SDL Property Auctions

5/5

Trustpilot

Dealt with Jim Demitriou

Dealt with Jim Demitriou, and I have to say it was a very good experience, and I would have no hesitation in dealing with SDL as Jim is friendly and very professional person and really knew his stuff!

Henry · 22 February 2021

Agent replied · 6 July 2023

Hi Henry, Thanks for leaving us a lovely 5-star review - your it's fantastic to hear about your experience with us and your feedback regarding Jim's service is great to hear!Best wishes, SDL Property Auctions

5/5

Trustpilot

Friendly, helpful, professional

Friendly, helpful people, with whom I felt immediately confident, regarding our house sale, and who kept me informed, at every step in the process. Watched the auction on line and knew that I had placed the property in safe hands.

Stuart · 12 December 2024

Agent replied · 22 December 2024

Thank you for your 5 star review - and congratulations on your sale!

5/5

Trustpilot

SDL are a great company to sell or buy from.

I have been in touch with a number of people in SDL over the last couple of years, mainly with the intention of selling properties but more recently to buy. All of the staff there have been knowledgable and helpful, with a special mention to Jim Demitriou, and I will continue to use SDL into the future. Thanks.

Chris · 2 November 2022

5/5

Trustpilot

HIGHLY RECOMMENDED!

HIGHLY RECOMMENDED!! Jim Demitriou from SDL Auctions is FANTASTIC!From start to finish he walked me through the process, bent over backwards to achieve all the paperwork in time and the property sold for far more than expected due to his suggestions regarding the guide price.Top professional and highly HIGHLY recommended!

George · 27 June 2024

Agent replied · 6 July 2023

What a great five star review - and a 10 out of 10. Thank you! It's great to hear you're enjoying working with Carl and the team.

5/5

Trustpilot

Auction of family Bungalow

Cannot thank Graham Penny and the Team at SDL Auctioneers under the hammer. From meeting for viewing to handling the whole process from start to sale they did an excellent Job and far exceeded what we were expecting to sell. Really reasonable fees for Sale best way to Sell with a professional Company 👍 👌 Big thankyou to all at SDL.

Dianne · 25 April 2025

5/5

Trustpilot

Exceptional auctioneers

Exceptional auctioneers, truly outstanding results

Clare · 20 December 2025

Agent replied · 26 December 2025

What a wonderful 5 star review. Thank you for taking the time to leave us such great feedback. We're pleased that you enjoyed your auction experience with us - congratulations on your sale!

3/5

Trustpilot

Having never sold a property through…

Having never sold a property through auction before and having acquired the property via a bereavement, on the whole the experience was somewhat disappointing and frustrating at times. As a total novice, on more than one occasion i had made assumptions only to discover later that these were incorrect. It was only in the last 3 weeks of a 3 month process when Corby Demitriou stepped in, that i finally felt confident that i was dealing with someone who genuinely showed real empathy and really provided the level of personal support and interaction that i feel had been sadly lacking before. Hence, the overall rating of 3 out of 5.

Nigel · 20 December 2021

Agent replied · 6 July 2023

Hi Nigel,Thank you for taking the time to leave us your feedback. We've taken on board what you've said and have passed your positive comments regarding Corby through to her and the team now. Best wishes, SDL Property Auctions

5/5

Trustpilot

Amazing 1st time experience

Was a really nerve wracking experience buying at auction, but Rachel was absolutely amazing! Really professional, reassuring and helpful! Communication was clear and upfront! Rachel always had time for my questions however random they were!

Stacy · 26 May 2021

Agent replied · 6 July 2023

Hi Stacy,Congratulations on your purchase! It's great to hear how helpful you found Rachel and we're happy to have been able to help with your auction experience. Best wishes, SDL Property Auctions

5/5

Trustpilot

Professional and good to deal with

A very positive experience generally, the pre sales team, (Matt) was really on the ball and got everything lined up for the auction. Very professional. Post auction Corby did a fantastic job keeping on top of two sets of solicitors who were the worst I have ever dealt with. Without her and Matt this would not be a 5 star review.I recommend the auction process for people like us who were selling a property we didn't live in and wanted to off load. Even if the price is lower the buyer pays the fees and there's more certainly at the fall of the hammer. I will certainly look to buy the next property at auction and selling I can recommend SDL

Tony · 23 November 2021

Agent replied · 6 July 2023

Hi Tony,Thank you for taking the time to leave us a lovely 5-star review. It's great to read how helpful you found Matt and Corby - we hope to see you back at auction again soon!Best wishes, SDL Property Auctions

5/5

Trustpilot

Selling my home

I have found everyone I have had dealings with at SDL very helpful particularly Kaine who has been keeping me updated on all the proceedings and I would recommend them to anyone wishing to sell their property

Colette · 26 October 2020

Agent replied · 6 July 2023

Hi Colette, thank you for taking the time to leave us a 5-star review. It's great to hear that Kaine has been of great help to you, we've passed your feedback onto him and the rest of the team now. Best wishes, SDL Auctions

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Tell us what you need and we'll put you in touch. SDL Auctions Graham Penny Leicester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leicester.

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