Trusted Agent profile · Leicester · Leicestershire

haart Leicester reviews

4.6

★★★★★ Excellent

1,635 reviews across 2 platforms

25 Halford Street, Leicester, Leicestershire, LE1 1JA

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haart's office in Leicester, Leicestershire, at 25 Halford Street, is rated 4.6 out of 5 across 1,635 reviews on two platforms, including 1,611 Google reviews rated 4.6.

Google logo

4.6 / 5

1,611

Reviews on Google

This office

Facebook logo

2.7 / 5

24

Reviews on Facebook

This office

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Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Google

I'm so happy with Heart Estate Agents. The whole team have been excellent and always do their best in the management of my property. Nothing is too much trouble.They are diligent, thorough and always respond in good time as well as keeping me informed when needed. Special thanks to Safia, Dinesh and Lynna. Excellent customer service and I would definitely recommend the agency to anyone looking for property management.

FunkyAsian · 26 January 2021

Agent replied

Hello funkyAsian, we really appreciate your feedback and we will ensure to keep providing exceptional customer service possible. We hope to see you next time. Take care and stay safe.

5/5

Google

Had a wonderful experience beginning to end with this agency. Kayleigh sorted viewings quickly and sorted second, third, and even fourth viewings. As well as this, she kept me completely in the loop with every aspect of the purchase ensuring I understood exactly what was going on and what next steps I needed to take as a first time buyer. Kayleigh really made the whole process so much less stressful and smooth with her open communication and always making herself available for a chat, a viewing, queries and questions! Thankyou!

Becca · 27 July 2024

Agent replied · 26 August 2024

Thank you for your kind review Becca, Kayleigh Haart Leicester

5/5

Google

Avinash Joshi was super useful in securing this property. Good work ! and also Jessica Willis from the Haart Property Management for swift and prompt response sending an engineer to sort out boiler issues - fantastic work.

Raymond · 21 April 2024

Agent replied · 20 June 2024

Thanks Raymond for your review - Haart Leicester

5/5

Google

Leah Chand is very helpful and supportive. She has followed us up and update us about new things. She has been doing her job very professionally. She is a hard working person. Thank you Leah.

Fozia · 21 May 2024

Agent replied · 20 June 2024

Thank you for your review Fozia, Leah Haart Leicester

5/5

Google

Would just like to say a massive thankyou to Whitney Wright for helping us to let our first house. She was so professional and was always on hand to help us along the way. Would deffinately recommend haart (especially whitney) she is amazing xxxx Thanks Whitney you are a true asset to the company xx

Claire · 30 December 2022

Agent replied · 30 December 2023

Thank you so much for your kind review. Always happy to help and anything you need in the future please just let me know. Thank you, Whitney

5/5

Google

Lynna was exceptional is assisting us with managing our property and was a delight to work with. It really took the added stress out of some issues we faced with the tenant and gave added peace of mind because Lynna ensured all the details of tenancy agreement and ongoing maintenance were handled smoothly. Always professional!

Bizz · 30 December 2022

Agent replied · 30 December 2023

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. … More

4/5

Google

Hi i had a good viewing at the property, Kayleigh was informative and good manners goes a long way with myself, thank you again for your time. Kind regards Everton Carr

Everton · 27 July 2024

Agent replied · 26 August 2024

Thank you so much for your review Everton! Kayleigh, Haart Leicester

5/5

Google

Hart have managed our rental property for some time. Recently had a small issue with payments Laura Packe was very prompt at resolving the issue many thanks for your efficiency

Rupinder · 12 August 2024

Agent replied · 20 June 2024

Thank you for your kind review! Laura - Haart Leicester Property Management

3/5

Google

Speaking as a residential buyer, I had some initial difficulties getting into contact with the team and arranging viewings (difficulty getting anyone to answer, and repeated promises to call back that never happened!) that almost put me off Haart entirely. However, once I got through to Megan she was exceedingly efficient at arranging a viewing and agreeing an offer with the seller. 3 stars for Haart, but 5 stars for Megan!

Amy · 26 November 2024

Agent replied · 10 December 2024

Thank you for your review! Megan, Haart Leicester

5/5

Google

Highly recommended. Haart Lettings agents Leicester have excellent, efficient and highly professional staff. Andrew- Manager- went through all the steps clearly and was great throughout. Dinesh is exceptional. He ensures that all parties are kept updated throughout. He has even answered my call when he was off work to answer my query. He is responsive, supportive and professional. Highly recommended team for all ( tenants and landlords)

Bik · 25 February 2021

Agent replied

Dear Bikalpa, Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards Haart Lettings Leicester

5/5

Google

Very professional and helpful agency. The whole letting process was hassle free and straight forward. I will highly recommend Haart Leicester Lettings. My agent Avinash Joshi was very responsive and carried me along all the way.

Magy · 15 April 2024

Agent replied · 10 January 2025

Thank you so much for your kind review. It's great to hear from our customers and we truly hope you enjoy your new home. Andrew Lettings Manager

5/5

Google

Whitney Wright is a person who knows how to do her job! She is very professional, helpful, straightforward and easy to contact. She replies to emails quickly and is always ready to help. I've been renting a property with Haart for 2 years now and will continue to do that. Great agency. Highly recommend

Weronika · 30 December 2022

Agent replied · 30 December 2023

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. … More

5/5

Google

It was an amazing experience to get a top notch customer service right from Jas to lynna and all the members of the team who were all willing to assist us in renting a property. Jas was amazing from the first day by showing us the house we … More

Ursula · 4 May 2023

Agent replied · 30 December 2023

Dear Vivienne, thank you so much for your kind word. - Leicester Property Management

5/5

Google

Service was great for me and my partner for our first home, and any questions were answered with ease and quickly, would recommend. Avi and Lynna were brill with us.

Josh · 27 July 2024

Agent replied · 26 August 2024

Thank you so much for your review! - Haart Leicester Property Management

5/5

Google

We had been looking for a rental property for a few months and approached numerous different agents with no luck of obtaining a property and found that we very often didn't get a response or constantly had to chase them up. We dealt with Jas Mann from Haart Estate and Lettings Leicester and he was the most helpful, honest and friendly agent we had met. He gave us a very quick response and we had confirmation from Jas by the end of the day that the rental property we had applied for was ours. We would highly recommend Haart.

Melanie · 21 June 2023

5/5

Google

Megan came few minutes before, appreciate her punctuality Megan was helpful showing as around. She is professional and honest. So happy with her approach.

Mini · 27 October 2024

Agent replied · 10 November 2024

Thank you for your kind review, Megan Haart Leicester.

5/5

Google

I have had a great experience in dealing with Haart throughout this process. Antony was fantastic in helping me with renting my property. He was very clear, provided a professional service throughout and made the whole process easier by being available and answering any questions I had. Would definitely recommend in the future!

Krishanna · 30 December 2022

Agent replied · 30 December 2023

Thank you for such a positive review of Antony. We love hearing feedback from our tenants and landlords and its great to know Antony is doing such a great job! Thank you once again, Andrew Lettings Manager

5/5

Google

Very professional and helpful agency. The whole letting process was hassle free and straight forward. I will highly recommend Haart Leicester Lettings. My agent Avinash Joshi was very responsive and carried me along all the way.

Mfon · 22 March 2024

Agent replied · 20 June 2024

Thank you so much for your kind review. It's great to hear from our customers and we truly hope you enjoy your new home. Andrew Lettings Manager

5/5

Google

I have been renting from Haart Leicester for close to a year now and the service has been wonderful. Lynna Proctor is outstanding and always quick to assist when ever there is an issue. Thank you so much Lynna, my family and I are very grateful.

Lerato · 2 August 2023

Agent replied · 30 December 2023

Thank you for your kind works from Haart Property Management team

4/5

Google

Good experience i"n the main." Receipt of some " generic" letters a little confusing but telephone communications good and follow up communications also, good.

Lucie · 23 March 2026

Agent replied · 13 April 2026

Hello Lucie Michael, Thank you for taking the time to leave a review and if you need help in the future selling your apartment, please feel free to get in touch and we at Haarts estate agents Leicester will be happy to help. Kind regards Julieann

5/5

Google

I had a wonderful experience working with Leah. She was not only friendly but also incredibly knowledgeable about what I was looking for. While communication could be a bit slow at times, it was understandable given the complexities of the process. However, she always made sure to understand my needs and preferences thoroughly. Her dedication and ability to find exactly what I wanted truly impressed me. I have no doubt that she will have an amazing career ahead, and I highly recommend her services to anyone in need of a reliable and competent estate agent. Thank you, Mariam x

Amna · 28 May 2024

Agent replied · 26 August 2024

Thank you for your lovely review Mariam! Leah, Haart Leicester

1/5

Google

I had a terrible experience with Haart Estate and Lettings Agents Leicester. The staff were unprofessional and unresponsive, and the whole process was a nightmare. They made several mistakes with my paperwork, causing significant delays. The property was in poor condition, despite assurances it was move-in ready. Their communication was abysmal, and they seemed more interested in making a quick sale than providing good service. The positive reviews here seem completely fabricated. Avoid this agency if you want a smooth and honest experience

509-14-ทอฝัน · 27 May 2024

Agent replied · 23 November 2024

Dear lala, we are sorry to hear about your experience with us. We take feedback seriously and will investigate the issues you've raised to improve our services. Your feedback is valuable to us, and we apologize for any inconvenience caused. Thank you for bringing this to our attention.

5/5

Google

Our experience has been very positive and exceptional especially by colleagues Megan and Sarah. They have committed their time and focus to the sale and we would recommend their service and Haart in the future.

Satwinder · 17 December 2025

Agent replied · 31 December 2025

Thank you so much for this lovely review Satwinder. - Sarah and Megan

1/5

Google

I had a terrible experience with Haart Estate and Lettings Agents Leicester. The staff were unprofessional and unresponsive, and the whole process was a nightmare. They made several mistakes with my paperwork, causing significant delays. The property was in poor condition, despite assurances it was move-in ready. Their communication was abysmal, and they seemed more interested in making a quick sale than providing good service. The positive reviews here seem completely fabricated. Avoid this agency if you want a smooth and honest experience

Lala · 21 May 2024

Agent replied · 20 June 2024

Dear lala, we are sorry to hear about your experience with us. We take feedback seriously and will investigate the issues you've raised to improve our services. Your feedback is valuable to us, and we apologize for any inconvenience caused. Thank you for bringing this to our attention.

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