Every review we hold for the Leicester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLiam was a great help and very polite and courteous. He took the time out to show me places of interest within 24hrs which was a great help to me due to my busy schedule.
He had great knowledge of the areas and without bias helped me navigate the pros and cons to each property we viewed based on my requirements.
Excellent representative of Haart and to be fair im more than likely to take a property from them due to the way he conducted himself and didnt push a hard sell.
Imran · 19 August 2026
Agent replied · 22 August 2026
Thank you for taking the time to leave a review for Liam. This is invaluable to us to ensure customer service is always maintained. Thanks again have a good day. Sean, Lettings Manager
★★★★★ 5/5
GoogleRating: 5/5 ⭐⭐⭐⭐⭐
I had an outstanding experience working with Grace Ferguson. She was remarkably effective in ensuring all necessary property repairs were completed promptly and thoroughly. Throughout the entire process, Grace kept me fully informed with clear, regular updates so I always knew what was happening. She acted quickly to contact the landlord and seamlessly managed all the arrangements. Above all, Grace was polite, professional, and a absolute pleasure to deal with from start to finish. Highly recommended!
Maria · 18 August 2026
Agent replied · 22 August 2026
Hi Maria, thank you for taking the time to leave a lovely review for Grace in Property Management
★★★★★ 1/5
GoogleI had a very disappointing experience with this property agent. I arranged a viewing with them, only to be told that it needed to be postponed. After that, I never heard back from them at all. There was no follow-up, no rescheduling, and no communication.
When I finally reached out myself to check what was happening, I was told that they were already processing applications for the property. This was extremely frustrating, as I had shown clear interest and was waiting for them to rearrange the viewing they had cancelled.
This kind of behavior is both rude and highly unprofessional. A basic level of communication and respect for potential tenants is expected, and unfortunately, this agent failed to meet even that standard. I would not recommend dealing with them.
Jaswinder · 30 March 2026
Agent replied · 13 April 2026
Hi Jaswinder, thank you for taking the time to provide us with your feedback.
I apologise that your experience was far from our standards. If you could please call into our offices and ask for myself, Adam, I would be happy to assist and investigate further.
Here at haart, our highest priority is our applicant experience and I will personally assist to ensure this is resolved for you.
Kind regards,
haart Lettings Leicester.
★★★★★ 5/5
GoogleI had an excellent experience with HAART Estate & Letting Agency in Leicester. The customer service was outstanding from start to finish. The whole team was very professional, supportive, and always ready to help with any questions or issues that came up during the process.
A special thanks to Liam, who was my agent. His service was absolutely the best. He was very helpful, responsive, and made everything smooth and stress-free. Liam went above and beyond to make sure everything was sorted quickly and efficiently, and his communication throughout was fantastic.
I really appreciate all the support and guidance provided by HAART. It made a big difference and gave me great confidence in the whole process. I’m looking forward to receiving more support from HAART in the future.
I highly recommend HAART Leicester to anyone looking for a reliable and professional estate and letting agency. Five stars!
⭐⭐⭐⭐⭐
Firoz · 30 March 2026
Agent replied · 13 April 2026
Thank you for your kind feedback Firoz.
We’re so pleased you had a great experience with our Leicester team.
We’ll be sure to pass your lovely comments to Liam, and we look forward to supporting you again in the future.
Kind regards,
haart Leicester Lettings
★★★★★ 5/5
GoogleI had a great experience with Grace Ferguson at Haart Estate Agents. My dad had problems with his heating and no hot water. I was having difficulty in contacting the Landlord, so I contacted Grace, she was extremely helpful, she went over and beyond in getting their own contractors in to carry out the work all was completed in a timely manner, with Grace keeping us informed every step of the way.
Many thanks Grace!
Remel · 30 March 2026
Agent replied · 13 April 2026
Dear Remel, Thank you for your wonderful review! We're so pleased to hear that you've had a great experience renting with us. Providing excellent service and ensuring our tenants feel comfortable in their homes is always our priority.
Leicester Property Management Team
★★★★★ 5/5
GoogleFrom when I saw the advert for the house right up until our application was accepted Adam Khan was amazing. He really helped us with securing the property and we couldn’t have been more grateful. He was helpful, down to earth and very chatty, couldn’t have asked for a better letting agent!
Rhea · 17 August 2026
Agent replied · 22 August 2026
Thank you for taking the time to leave a review for Adam. This is invaluable to us to ensure customer service is always maintained. Thanks again have a good day. Sean, Lettings Manager
★★★★★ 5/5
GoogleLucas was fantastic throughout the process. He was very attentive and kept communication between us and the vendor clear and efficient. He was reliable, dependable and always straight to the point, which made everything so much easier. We really appreciated his professionalism and honesty and would happily recommend him!
Hannah · 20 August 2026
Agent replied · 22 August 2026
Thank you so much Hannah. This is exactly the service I strive to provide to all of my clients; all the best in your move - Lucas, haart of Leicester
★★★★★ 5/5
GoogleI had to get a valuation on house which I have been in many years. We wanted to know how much we could spend on another house if we had to move anytime. I spoke to Charlotte Kitson - Long who was very pleasant and knowledgable to my questions. An appointment was booked and Rosey came along to view and take notes and she to was very knowledgable answering my questions.
I was told I would receive an email with the valuation on within a couple of days which I did. Both ladies are a credit to Haart Estate agents with friendliness knowledge and their professionalism .
Andy · 1 December 2025
Agent replied · 31 December 2025
Thank your for your lovely review, Charlotte Haart Leicester.
★★★★★ 5/5
GoogleI would highly recommend Georgia from HAART. Georgia has made the journey of putting the house on the market easy, calm and stress free. Georgia understands the emotions attached to selling a house and this is a high valued quality in an Estate Agent. Haart office has been responsive and helpful with any questions I need answering. Great Service!
Bryony · 23 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words, Bryony! I really appreciate your feedback. I’m looking forward to working with you and helping you achieve a fantastic sale.
★★★★★ 5/5
GoogleLucas Racklyeft has been fantastic to deal with. He was very attentive when discussing our criteria for buying a house and secured our interest in a place very quickly, and has been providing timely updates throughout the process. He’s an asset to the Haart Sales team. Thank you Lucas!
Peter · 23 March 2026
Agent replied · 13 April 2026
Thank you Peter! It has been a pleasure helping you and Fran find your new home - Lucas Racklyeft
★★★★★ 5/5
GoogleArjun was great rang him with a problem and within 10 minutes he came back having sorted things his end. Thank you!
Adam · 19 August 2026
Agent replied · 22 August 2026
Hi Adam, thank you for taking the time to leave a great review for Arjun in Property Management
★★★★★ 5/5
GoogleMy wife and I have had a good experience with Haart, Lucas has been excellent in chasing up queries, trying to source information for me and generally just being on the end of a text at any time! Very very good!
Syd&Chris · 30 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words. It's been a pleasure helping you both throughout the process of finding your next home. All the best for the future! - Lucas, haart Leicester
★★★★★ 5/5
GoogleWe are currently selling our first home with Rosie from Haart - the process has been made so easy and relaxing so far! With never selling a house before we aren’t 100% sure of the process - however no question is ever too silly or to small! All emails and calls are returned promptly and Rosie is amazing at keeping us posted on the next move regarding our advertisement!
100% would recommend Haart - after having valuations from different estate agents, Haart is 100% the only one that makes the sale still feel personal rather than just commercial.
Ellie · 18 January 2025
Agent replied · 23 January 2025
Thank you for your kind review, Rosie Haart Leicester.
★★★★★ 5/5
GoogleI had a great experience working with this agency during the process of getting my mortgage and purchasing my first home. As a first-time buyer, I had many questions, and the entire team was very supportive and helpful throughout every step.
I would especially like to thank Paige, who was extremely professional, knowledgeable, and always available to answer all of my questions. She made the whole process much easier and less stressful, and I truly felt guided and supported from start to finish.
I highly recommend this agency to anyone looking to buy a home, especially first-time buyers.
Jonida · 17 December 2025
★★★★★ 5/5
GoogleAlanna was so helpful,l got my reference right on time.Welldone and thank you very much
Memory · 19 August 2026
Agent replied · 22 August 2026
Hi Memory, thank you for taking the time to leave a great review for Alanna in Property Management
★★★★★ 5/5
GoogleI recently had a property valuation carried out, and I was very impressed with the service provided by Julieanne Jones.She presented herself in a highly professional manner throughout the visit, taking the time to explain the valuation process clearly and answer any questions I had.
Her approach was both knowledgeable and reassuring, which made the experience smooth and informative. I also appreciated her proactive support in arranging an appointment with a mortgage advisor at their office for the coming week, which demonstrates a strong commitment to helping clients beyond the initial consultation.
Overall, a very positive experience, and I highly recommend her services.
Bekezela · 13 April 2026
Agent replied · 13 April 2026
Thank You Bekezela, for the kind review and good luck with your mortgage appointment. Kind regards Julieann
★★★★★ 5/5
GoogleA special thank you to Liam and Hans.
Two very talented young men with great knowledge in the lettings sector, I felt like head hunting them into my firm!
Leading by example...well done gents.
City · 23 March 2026
Agent replied · 13 April 2026
Thank you for the kind review. Haart-Leicester
★★★★★ 5/5
GoogleJass Mann from the Leicester office at Haarts provided outstanding service from the very beginning. He handled everything directly, from our first meeting where he viewed my property for rent. His professionalism was evident in every step, and he took the time to manage everything efficiently. Jass kept me informed with weekly updates throughout the advertising process and listened carefully to my preferences for finding the ideal tenants. I’m incredibly grateful for his support, he truly deserves a pay rise! Thank you, Jass, for all your help.
UMRANA · 12 November 2024
Agent replied · 10 December 2024
Many thanks for your kind review. It's great to know you have enjoyed the service from Jas and we look forwards to assisting you in the future. Andrew lettings manager
★★★★★ 5/5
GoogleI had a really positive experience selling my home with Haart which is largely down to Lucas Racklyeft. From the start it was clear he genuinely wanted to sell my home and worked hard to make that happen.
His communication throughout the process was excellent, always keeping me informed and responding quickly to any questions. What I appreciated most was how human and approachable he was. He never felt robotic or scripted, which made the whole process feel far more comfortable and trustworthy.
Selling a home can be stressful, but he created a real sense of trust and confidence. I would definitely recommend him and the team to anyone looking to sell their property.
Leanne · 23 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words Leanne, it's been a pleasure helping you along the journey of selling your home! - Lucas Racklyeft
★★★★★ 5/5
GoogleBuying a forever home is the hardest thing anyone has to do, but thanks to Kayleigh from the Leicester branch, everything was smooth sailing. From viewing the property several times, putting an offer in, liaising with solicitors and other professionals to one final viewing before we got the keys, Kayleigh was always there for us. She was very knowledgeable and had the answers to everything we asked making the transaction so much easier. Her replies were very prompt and worked very closely with all parties to ensure deadlines were met. If it wasn’t for Kayleigh we’d still be on the search for our prefect home. She is a very honest and trustable partner in this branch; highly recommend!
Raeesah · 16 October 2024
Agent replied · 22 October 2024
Thank you so much for your lovely review Raeesah! Kayleigh, Haart Leicester
★★★★★ 5/5
GoogleSarah Barret is amazing to work with. She will go above and beyond for her clients making sure their expectations are met. It was lovely to work with Sarah on a recent purchase
Thilaj · 13 March 2026
Agent replied · 13 April 2026
Hi Thilaj, thank you very much indeed! - Sarah haart Leicester
★★★★★ 5/5
GoogleAbsolutely amazing company. It was our first time ever renting and Jas Mann made it so easy and stress less. Great communication and was easy to apply and wait for our application to be approved…Jas Mann was very helpful and understanding that it was our first time we had ever rented and he made it so easy and stress free thank you Harrt and especially a massive thank you to Jas Mann 10 out of 10.
Dane · 26 November 2024
Agent replied · 10 December 2024
Thank you for kind review. It's great to hear you have enjoyed the service received. Have a good day. Andrew lettings manager
★★★★★ 5/5
GoogleI very rarely write reviews but felt the need after the fantastic service I have received from Lynna Proctor from the Haart Property Management. My family and I are currently going through a very difficult time and Lynna has been there, going above and beyond to make the situation as easy as she possible could. Lynna has been there to offer my clear information on the questions that I have asked and has always replied promptly to my many emails. The knowledge provided has helped me immensely and without Lynna’s help, I am certain that my situation would not have been resolved as promptly and efficiently as it has been. I would highly recommend Lynna and the services Haart offer.
Kelly · 22 September 2024
Agent replied · 22 October 2024
Dear Kelly, thank you so much for your kind and thoughtful review. Lynna Proctor - Leicester Haart Property Management.
★★★★★ 5/5
GoogleWe cannot express enough how grateful we are for Megan's (haart - Leicester Estate) exceptional service throughout our property search. After nearly two years of searching, we finally found the perfect home, thanks to her dedication and expertise. Megan was consistently proactive in arranging viewings and providing detailed information about the property, ensuring we were always well-informed.
Her deep understanding of the current market conditions and her strategic approach to negotiations were instrumental in helping us secure an offer at a comfortable price. Megan's ability to balance the interests of both the buyer and seller created a true win-win situation. We highly recommend her to anyone in need of a top-notch property agent!
Gouri · 19 August 2024
Agent replied · 26 August 2024
Thank you for your lovely review, Megan Haart Leicester.
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