Every review we hold for the Leicester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was dealt with by Antony and he was more helpful than I could ever ask for. Walked in person and got personal phone number so that if I had any queries I could ask anytime. Really helpful would recommend. Cheers Anthony!
Edit:
The end of my tenancy was dealt with by Lynna Proctor from the Haart Property Management team. Lynna was really helpful and made the move out process very smooth. Very quick responses and very personable. Thanks Lynna!
Sam · 25 August 2023
Agent replied · 20 June 2024
Thank you for taking your time to leave such a kind review of Antony and his service. We appreciate your feedback. Leicester Lettings Team
★★★★★ 5/5
GoogleI would like to thank Lynna Proctor from Haart Property Management Leicester. Lynna, you supported me through what was a difficult time, as I was dealing with my daughters rented property after she passed away. You guided me through every step of the way and without you I do not know what I would have done. You were compassionate, caring, knowledgeable and just the right person to deal with what was a very emotional time for me. Thank you so much, your support and approach it was greatly appreciated.
Carrie · 25 August 2023
Agent replied · 20 June 2024
Dear Carrie, it was such an honour to be able to assist you at the difficult time you was facing. Thank you for your kind words - Leicester Haart Property Management
★★★★★ 5/5
GoogleJulieann visited my property a few weeks ago on a Saturday on behalf of haarts. We discussed the selling process, pictures were taken and she was very helpful in answering our questions. We are at the very start of the process so cannot give a full review. We are happy with the excellent communication and support so far .
Nikita · 13 March 2026
Agent replied · 13 April 2026
Thank you Nikita, I’m glad you’re happy with the service so far. We at Haart’s estate agents will work with you over the whole selling process, to get you moved into your next dream home. Kind regards Julieann
★★★★★ 5/5
GoogleI sold my house with Haarts estate agent, This was not an easy task because of the economical climate. I had numerous setbacks and obstacles, luckily for me haat provided me with an account manager. Isabel Rankin was assigned to the sale of my property. From day one she took charge of the situation and guided me through day by day what I needed to do and she did the rest . On some occasions when other people should've done something or information was not available she sorted these problems, and she made it work.Eventually I sold my property , and I believe it was due to the hard work of Isabel . I would like to take this opportunity in thanking Isabel Rankin and haart for a great job. kind regards Kevin Arrowsmith
Kevin · 26 July 2023
Agent replied · 20 June 2024
Thank you so much for your review Kevin! Wish you all the best in your new home. Izzy, Haart Leicester
★★★★★ 5/5
GoogleThanks to Kayleigh at Heart Leicester for helping me with all the processes I needed to do to sell my mums house. Kayleigh was always very quick and efficient in replying to my needs either by email or telephone.
This made what I thought was going to be one of the most difficult things I had to do to being less stressful with the help of Kayleigh.
Kerry · 21 April 2024
Agent replied · 20 June 2024
Thank you so much Kerry! Kayleigh, Haart Leicester
★★★★★ 1/5
GoogleI had high hopes for Haart, they appeared professional when asking for our business.
However Stephen was very hard to get hold of, several mistakes were made on the Rightmove advert, we had to keep pointing out the mistakes and were made to feel bad for raising them, no apology was given, they even copied and pasted the detail from another advert, rather than writing it themselves.
I can’t tell you how disappointed we were. We tried to work with them, but they only appear interested in the bottom line.
Sean · 21 June 2023
Agent replied · 20 June 2024
Thank you for your feedback Sean and we will endeavour to look into this for you. Haart Leicester
★★★★★ 5/5
GoogleI would like to show my sincere gratitude and thank Lynna Proctor from the Haart Property Management for not even finding me the best property, but also, helping me as a friend. Initially, she helped me find the perfect property very in the heart of Leicester, and later on I got struck in an unforeseen circumstance where she guided me to chose the right path and it was very helpful for me. I would highly recommend to get in touch with her if you need any property management services in Leicester. She is an amazing person to deal with.
Siddharth · 21 June 2023
Agent replied · 20 June 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Lynna Proctor | Property Management Manager | Leicester PM
★★★★★ 5/5
GoogleI would like to say a big thanks to Kayleigh who was invaluable during the sale of our flat. She was very helpful, professional and easy to contact. She always replied quickly to our emails and called back to keep us up-to-date. So, thanks a million to Kayleigh and Haart.
I will definitely recommend that you use Haart if you are thinking of selling your property. They were able to get us a quick sale and then supported us throughout the whole completion process.
Jehan · 21 June 2023
Agent replied · 20 June 2024
Thank you so much for your review Jina! Kayleigh, Haart Leicester
★★★★★ 1/5
GoogleI’ve been waiting for the sale-purchase transaction to be completed to be able to write a proper review. My experience with Haarts Leicester has been BAD and REALLY DISAPPOINTING. From very poor to no communication between Haarts Leicester and us in regards of the sale of our house. Nobody really on top of our case. Every time we contact them they knew less than us on the progress. Their fees are not cheap either and don’t let them fool you, Haarts offers pretty much the same services than other agencies.
Then with the views… it was just a disaster. Incredibly poor organised and the sales agent didn’t turn up in 2 occasions. So many things went wrong in the whole process that I could write a book about what went wrong. Funny is that I’ve sold the house more than 2 months ago and still got calls from them asking me if I still own that property… clearly no good comms internally either. I’ve tried to raise a complain but at some point I was so fed up of wasting my time with calls and emails that I was kind of put off about it. I am not happy or impress with their services and I won’t certainly use them ever again…
And they pretty much only seem to respond to the reviews when you give them 5 stars because they ask you to do so!
Meianoite · 21 June 2023
Agent replied · 20 June 2024
Thank you for taking the time to leave us a review. So that we can best look into your case please can you contact us on leicester@haart.co.uk with the property details? Regards, Kayleigh Haart Leicester
★★★★★ 5/5
GoogleI cannot talk more highly of the team, particularly Kayleigh Price who has been very supportive and a real superstar during the sale of my flat. It has been a trying process (nothing to do with the excellent service from haart and Kayleigh), but the communication, support and general educating me on how this all works and the next steps has been such a relief for me. Could not recommend more highly, especially given the experience I have had with others. Wish I could give 6 stars
Marcus · 21 June 2023
Agent replied · 20 June 2024
Thank you so much for your review Marcus I am so grateful! Kayleigh, Haarts Leicester
★★★★★ 5/5
GoogleSold a property through haart who were great. Despite it being a complex sale they were able to appease all parties to reach a successful transaction. From a sellers perspective they were great at helping the buyer find a mortgage specific to the property needs to even helping their client with translating when required. The communication from their sales progressor Kayleigh Price was excellent - who was always on hand to quickly respond to queries raised by myself and chase up the relevant parties - allowing for an overall smooth process - Thank you!
Rameez · 21 June 2023
Agent replied · 20 June 2024
Thank you so much for your review Rameez I really appreciate it! So glad its all now sorted for you. Kayleigh, Haart Leicester
★★★★★ 5/5
GoogleJulieann was great and extremely professional
Bilal · 6 April 2026
Agent replied · 13 April 2026
Thank you for the kind review Bilal, kind regards Julieann
★★★★★ 5/5
GoogleReally pleased by the service of Haart Leicester staff particularly Dan and Tirth; both very courteous and helpful with putting my house on the market. The photos are great - even my dad said so along with “I would give him 20/10” for photos. Thank you for the speedy, supportive service so far!
Hannah · 24 November 2024
Agent replied · 30 December 2023
Thank you for your kind review! - Dan, Haart Leicester
★★★★★ 5/5
GoogleMegan was an absolute pleasure to work with! She showed me a stunning house and was incredibly knowledgeable about the property and the neighborhood. Her professionalism and friendly demeanor made the entire experience enjoyable. I highly recommend Megan to anyone looking for a dedicated and attentive real estate agent. Thank you for an excellent experience!
Dhrahit · 15 October 2024
Agent replied · 22 October 2024
Thank you for your kind review Dhrahit, Megan Haart Leicester.
★★★★★ 5/5
GoogleOwen Ali is so great and professional at his work. He is a good listener and ready to give you all the necessary information and support you need to see you through the rental process with haart lettings. I must say Owen is representing Haart so well. Thank you.
Eunice · 9 January 2025
Agent replied · 23 January 2025
Thank you for taking the time to provide us with a review which always help to ensure continued service levels are maintained. Thank again Andrew lettings manager.
★★★★★ 5/5
GoogleLaura ( The Move Manager). Was extremely helpful and very responsive through her email updates. Laura went above and beyond to get us updates and answers to our questions. Nothing was to much trouble. Everyone needs a Laura when they are buying or selling a house. We can't thank her enough.
Lauren · 10 December 2024
Agent replied · 24 December 2024
Thank you for your kind review! - Laura, Haart Leicester
★★★★★ 5/5
GoogleWe had an appointment with Tirth Bassi for a valuation on our house.
He arrived on time with a smile he was very informative and answered any questions we had. Very pleased with the service he provided and being prompt with sending emails and answering queries.
Would definitely recommend to family and friends. Thank you Tirth
Tina · 22 September 2024
Agent replied · 22 October 2024
Thank you, Tirth Haart Leicester
★★★★★ 5/5
GoogleJulieann was really kind and very helpful.
Emily · 16 March 2026
Agent replied · 13 April 2026
Thank you for the review always happy to help. Kind regards Julieann
★★★★★ 5/5
GoogleWe would like to thank Kayleigh of haart estate agents, Leicester for finding us a property which exceeded our requirements even though it remained within our budget. Kayleigh was very helpful in arranging viewings and achieving completion of our property. We would definitely recommend haart estate agents for buying a property.
Nohin and Mujahid Narvel
Nohin · 22 September 2024
Agent replied · 22 October 2024
Thank you for your review! Congratulations on your new home. Kayleigh, Haart Leicester
★★★★★ 5/5
GoogleExcellent customer service! Megan was a delight to talk to. She took the time to answer my questions in an unhurried manner and offered to find out what she didn't know. She got back to me very quickly and persisted when I didn't answer my phone.
My son purchased his first house through Haart and also found them to be really helpful.
Thank you! Good customer service is sadly rare these days.
Leigh · 24 October 2023
Agent replied · 20 June 2024
Thank you for your review Leigh! Megan, Haart Leicester
★★★★★ 5/5
GoogleLaura has been very helpful and responses to any queries we have. She keeps us informed and we feel valued and heard when she is around. Laura is the only one who has been positive and dependable in our entire journey. Thanks laura for all that you are and you do.
Hitansh · 16 November 2024
Agent replied · 23 November 2024
Thank you for the kind review Hitansh! - Laura, Haart Leicester
★★★★★ 5/5
GoogleHad the pleasure of dealing with Lucas from the Granby Street branch. He was very polite, welcoming and answered every question we had. Very easy to talk to and very understanding of buyer positions. He went above and beyond to accommodate for our needs and I would definitely recommend working with him for any property purchasing needs. Thank you for all of your help Lucas
Saahil · 1 December 2025
Agent replied · 31 December 2025
Thank you so much for your lovely words Saahil. It's a pleasure!
- Lucas
★★★★★ 5/5
GoogleI let my property through haart Estate agents and have done so for the last 5 years and I they make it so easy for me. Lynna Proctor from the Haart Property Management is the property management manager and keeps me up to date with any problems I or my tenants have and seems to always find an easy resolution. It just seems like a very professional team
Mishal · 22 December 2023
Agent replied · 30 December 2023
Dear Mishal, thank you for the 5 star review and your kind words. We are always here to help - Leicester Haart Property Management
★★★★★ 5/5
GoogleI needed to sell my property and contacted Haart to help me with this. I had a visit from Charlotte who was very friendly and knowledgable and was able to advise me through the process. Isabel was also extremely helpful in arranging and handling the appointments to view the property. Overall I am very happy with the team and the service, especially Charlotte and Isabel who both put in a lot of effort to help.
Jonathan · 21 June 2023
Agent replied · 20 June 2024
Thank you for your kind review Jonathan! Charlotte and Isabel, Haart Leicester
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