Every review we hold for the Leicester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a wonderful experience working with Leah. She was not only friendly but also incredibly knowledgeable about what I was looking for. While communication could be a bit slow at times, it was understandable given the complexities of the process. However, she always made sure to understand my needs and preferences thoroughly. Her dedication and ability to find exactly what I wanted truly impressed me. I have no doubt that she will have an amazing career ahead, and I highly recommend her services to anyone in need of a reliable and competent estate agent. Thank you, Mariam x
Amna · 21 May 2024
Agent replied · 20 June 2024
Thank you for your lovely review Mariam! Leah, Haart Leicester
★★★★★ 5/5
GoogleBig thank you to Shannon who was extremely helpful in the checkout service for our apartment. She was also a great go between us and our tenants, always prompt to reply as well as checking in on the apartment when a minor issue was flagged. She's a credit to Haart. Thanks again!
Sunny · 30 December 2022
Agent replied · 30 December 2023
Thank you for such a kind review of Shannon and her service! We love to hear wonderful feedback from our Landlords! We really appreciate you taking the time to leave such a lovely review! Thanks again, Whitney Senior Property Manager.
★★★★★ 4/5
GoogleI was attempting to sell my home in 2022/23. I worked closely with Kayleigh. Economic conditions which led to a number of monthly base rate increases meant for an unsettled environment. Kayleigh kept in regular contact and was able to get regular viewings even in the current difficult conditions.
P · 4 April 2023
Agent replied · 30 December 2023
Thank you for your review! We really appreciate it! Kayleigh, Haart Leicester
★★★★★ 5/5
GoogleRebekah of Haart Lettings Leicester is such a wonderful personality. Her prompt responses to issues are amazing. She listens to details and gives quick solutions to issues. I will recommend them cos they are generally an Amazing company.
Godwyn · 11 January 2024
Agent replied · 10 January 2025
Thank you so much for the kind review! - Rebekah Challenor, Haart Property Management
★★★★★ 5/5
GoogleMegan was very useful and quick to answer any queries and be avaiable for the viewing. She was nice and cordial, and very understanding when I had to change our dates due to work.
Felipe · 22 March 2024
Agent replied · 20 June 2024
Thank you for your review Felipe, Megan Haart Estate Agents.
★★★★★ 5/5
GoogleLynna was such I dealt to talk to and she was so helpful with getting my application and registration done for my flat and she made it possible for me to move in finally on the day we decided on, and I’m also very grateful to the rest of … More
Zach · 30 December 2022
Agent replied · 30 December 2023
Thank you for taking your time to leave a review we appreciate the feedback. Thank you Leicester Property Management
★★★★★ 5/5
Googlemy experience with Heart Estate Agency is amazing and l will choose them over and over again, especially Emma and kayleigh they're commitment is so great i appreciate them .God Richly bless them.
Thank you
Daniel · 21 February 2024
Agent replied · 20 June 2024
Thank you for your review Daniel and congratulations on your new home. Kayleigh, haart Leicester
★★★★★ 5/5
GooglePure excellence...what else can I say. I was acting on matter within a chain with Kayleigh from Haarts. She has shown the utmost care for the clients and has been super supportive to myself and others in this chain. Kayleigh ensured the chain did not collapse, she pro actively chased all parties involved and truly went above and beyond in her duties throughout the entire process. As a conveyancer I am extremely impressed with her and the team. They all prioritise clients needs without prejudice. The support and consistency of communication is literally second to none. Kayleigh you are the epitome of a fantastic agent and an absolute asset to your company. Keep up the wonderful work, people like you make conveyancing easier. Your knowledge and understanding is incredibly accurate....I cannot stress how impressed myself and MHP are with you. Well done lady!
Deepika · 21 April 2024
Agent replied · 20 June 2024
I'm so grateful for your review Deepika, thank you so much. Kayleigh, Haart Leicester
★★★★★ 5/5
GoogleUsing haart has been a refreshing experience, Megan our agent was a joy to deal with from prompt communication and information her professional approach was something that eased the stress of the process which in the past I have encountered situations where I felt I was the agent! Megan detailed the process and at what stages we were at and how things were going on a regular basis. This made the process a joy, we can't recommend haart and Megan enough.
Paul · 21 April 2024
Agent replied · 20 June 2024
Thank you for your lovely review Paul! Megan, Haart Leicester
★★★★★ 5/5
GoogleHighly recommend Leah chand as she has an amazing communication skills and provides great service.
Ali · 16 January 2025
Agent replied · 23 January 2025
Thank you for your kind review, Leah Haart Leicester
★★★★★ 5/5
GoogleAs a landlord, I had a problem with my invoice so contacted Haart via email. Laura P was able to take on my query due to someone else being on leave and resolved my problem very quickly on the same day. She was quick to reply to my email conversation and has resolved my issue, putting my mind at ease. Nothing bad to say about Haart in the past 4 months I have now been using their services.
Alex · 21 May 2024
Agent replied · 20 June 2024
Thank you for your kind review - Laura, Haart Leicester Property Management
★★★★★ 5/5
GoogleKayleigh has been so efficient and kept me updated throughout my house sale. She always answers the phone and is a pleasure to talk to and communicate with. Always sounding happy and unstressed throughout the house sale process. I would recommend her and Haart no problem. Thank you . Rick
Rick · 30 December 2022
Agent replied · 30 December 2023
Thank you so much for your review Rick! Kayleigh, Haart Leicester
★★★★★ 5/5
GoogleFantastic…!!! Lynna Proctor from the Haart Property Management was so helpful and gave me the best experience ever… Thank you Lynna Proctor.
Oluseye · 1 October 2024
Agent replied · 22 October 2024
Thank you for your kind words and the 5 stars - Lynna From Leicester Property Management
★★★★★ 5/5
GoogleThat's the first time that I have received such a professional and at the same time friendly advise when renting a property.
Dinesh was more than just concirned for my happiness and tried to relieve me from my househunting stress.
He was friendly and helpful and I would always turn to him first whenever I need an advise.PositiveResponsiveness, Quality, Professionalism, Value
Kristina · 21 June 2021
Agent replied · 20 June 2024
Dear Kristina,
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards
Haart Lettings Leicester
★★★★★ 5/5
GoogleWhat an effortless experience! Kayleigh was phenomenal throughout the entire process. This was my first time buying a property & Kayleigh made sure it was an enjoyable one. She kept in constant contact with me & I couldn’t fault her professionalism. Thank you
Grace · 3 July 2023
Agent replied · 30 December 2023
Thank you so much for your review Grace, I'm so glad it was a nice experience for you! Kayleigh, Haart Leicester
★★★★★ 1/5
GoogleUnprofessional. Uncoordinated. Poor Service.
I rung to view a house, in the initial conversation that took place with the Kayleigh on the phone in leicester the branch, she asked me if I wanted a free mortgage quote from them and I said I have a mortgage in principle already she even asked me who with I said NatWest and Barclays and she said oh we might be able to give you a better deal would you like a free consultation I said ok and it was agreed to do it online.
I receive no online link until 1 minute before the scheduled time - unprofessional. I had urgent work come in for my job and instantly emailed back the lady saying we are going to have to cancel which she replied that’s fine let me know when you are ok to reschedule. This was on Thursday.
My house viewing was today (Saturday) at 12pm and I received two missed calls at 11am (1hr before my appointment). I woke up and rung the number back. I was told on the phone they CANCELLED my appointment that I HAD WAITED OVER A WEEK FOR because I didn’t rearrange my OPTIONAL mortgage quote with them.
I questioned Megan on the phone saying, how has me getting a mortgage quote with you have anything to do with my appointment? She said oh we need to make sure you’re ’qualified’ to see the property. I replied well on the phone I already told you I have my mortgage in principle already? She stated you needed to send that to us, I said that was not mentioned on the call when I booked the appointment so now what? She goes that should’ve been mentioned. I said so now what?She goes can you send that over to us, I said yes of course I can but you’ve cancelled my appointment and I now can’t see that property at 12 today can I? She said no unfortunately not. I replied well in that case I no longer want to see the property because of how badly you guys have operated. Let me just say there was ZERO empathy from her.
With that POOR LEVEL OF SERVICE I certainly will not be doing business with you that’s for sure. I feel angry, massively disappointed and upset. I was extremely excited about viewing this property and you crushed that excitement and hope.
A · 18 March 2024
Agent replied · 21 March 2024
Thank you for leaving us a review Asma, I hope that our discussion this morning has shed some light onto this situation. Kayleigh, Haart Leicester
★★★★★ 5/5
GoogleBig thanks to Lynna Proctor at Haart Property Management for sorting out the return of our deposit almost immediately and massive thanks to Jaswant for everything, couldn't have had a nicer agent dealing with whatever we asked
Colin · 2 December 2023
Agent replied · 30 December 2023
Thank you so much for the kind review! - Rebekah Challenor, Haart Property Management
★★★★★ 5/5
GoogleRebekah of Haart Lettings Leicester is such a wonderful personality. Her prompt responses to issues are amazing. She listens to details and gives quick solutions to issues. I will recommend them cos they are generally an Amazing company.
Godwin · 31 October 2023
Agent replied · 30 December 2023
Thank you so much for the kind review! - Rebekah Challenor, Haart Property Management
★★★★★ 5/5
GoogleIt's not ever easy trying to get a rental property but Antony Kler went above and beyond! I couldn't be more impressed with his service, he guided me every step of the way and helped me to move into my first home!!
Couldn't recommend Ant & Haarts enough for their services, THANK YOU!!!
Will · 21 June 2022
Agent replied · 20 June 2024
Thank you so much for your kind review. We appreciate this and it's always good to know our customers have had a positive experience. Thanks again Andrew Lettings manager
★★★★★ 5/5
GoogleExtremely happy with the service we received from Haart. Kayleigh was extremely helpful whilst dealing with the sale of our property - Always on the end of the phone to answer any questions and made the process as smooth as possible. I will certainly be using them again in the future and recommending them to family and friends.
Sam · 26 September 2021
Agent replied
Thank you so much for your review Sam! Kayleigh Haart Leicester
★★★★★ 5/5
GoogleLeah is amazing we have just started the process leah really wanted to know about us as people and what we are looking for...thank you leah
Ricky · 13 June 2024
Agent replied · 20 June 2024
Thank you Ricky, Leah Haart Leicester
★★★★★ 5/5
GoogleAvinash was the agent in charge of the letting process, he was very helpful and was always available for any assistance throughout the whole process. Recommended.
Ojokpo · 13 June 2024
Agent replied · 20 June 2024
Thank you so much for your kind review - Haart lettings
★★★★★ 5/5
GoogleLeah was very helpful and friendly, always responding in a timely manner and very professional, I hope to speak with her again soon regarding my future plans.
Louise · 21 May 2024
Agent replied · 20 June 2024
Thank you for your review Louise! Leah, Haart Leicester
★★★★★ 5/5
GoogleAman Kaur was a pleasure to meet! She was very friendly and honest. We had another agent too, who was just too pushy and didn’t listen to our needs whereas When we had Aman the first question that was asked .. where do you want to move to.. and then it carried on from there.
She was professional and came across extremely friendly.
Sabina · 26 March 2020
Agent replied
Dear Sabina Ali, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We look forward to your next visit! Take care!
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