Trusted Agent profile · Leicester

First 4 Lettings Leicester reviews

★★★★★ Great

502 reviews across 3 platforms

163 Clarendon Park Road, Leicester, LE2 3AJ

First 4 Lettings's office in Leicester, at 163 Clarendon Park Road, is rated 4.4 out of 5 across 502 reviews on three platforms, including 379 Google reviews rated 4.4. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.4 / 5

379

Reviews on Google

This office

Facebook logo

3.8 / 5

10

Reviews on Facebook

This office

Trustpilot logo

113

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for First 4 Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Google

Had issues with my boiler but First4Lettings, Zoe Reay in particular, was always available for updates, speeding along the process and ensuring I felt as if my problem was a top priority. I have no worries about future maintenance issues as I now know the quality of the support I have.

Zac · 14 June 2023

Agent replied · 13 June 2024

Hi Zac, thanks for the excellent review of your recent maintenance issue and quick resolution. Will ensure we also pass on your comments to Zoe. Have a super rest of your week. F4L

5/5

Google

One of the best home rental agents that we came across. Promptly responds to any queries and really easy work with. We are really happy with the servce they have provided us so far. They have been very quick to solve any issue we come accross with the house as well.

Chathuri · 14 June 2023

Agent replied · 13 June 2024

Hi Chathuri, thanks for taking the time to provide a review of our service and share your feedback. From all the team at F4L thankyou and have a great day.

4/5

Trustpilot

Quick, friendly and helpful

I had to find a property in a few days, I saw a property online and was able to view straight away that day. The team are friendly and helpful.I was kindly given a welcome box with treats.

Tasha · 8 April 2024

Agent replied · 12 June 2024

Hi Tasha,Thank you so much for taking the time to share your experience! We're thrilled to hear that our team was able to assist you promptly and that you found the property viewing process convenient. Providing a warm and welcoming experience is important to us, and we're delighted that you appreciated the welcome box. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!First 4 Lettings

5/5

Google

As a contractor for first4lettings, our experience dealing directly with declan is second to none! His attitude, communication is first clss. A great client to work for. Always goes that extra mile

Mark · 25 July 2024

Agent replied · 24 August 2024

Hi Mark, Thank you for sharing your positive experience! We're grateful to have contractors like you and look forward to continuing our successful collaboration. Kind Regards First 4 Lettings

5/5

Trustpilot

We had a fantastic experience with our…

We had a fantastic experience with our property agent Yash parmar.We found him knowledgeable, professional, and dedicated to helping us find the perfect home. He was always available to answer any questions we had throughout the process.

Ketan · 17 April 2024

Agent replied · 12 June 2024

Dear Ketan, Thank you so much for taking the time to share your experience with us! We are delighted to hear that Yash Parmar provided you with exceptional service during your home search journey. It's fantastic to know that Yash's knowledge, professionalism, and dedication shone through, making your experience enjoyable and stress-free. At First 4 Lettings, we strive to provide our clients with top-notch service, and it's reviews like yours that let us know we're on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Kind Regards First 4 Lettings

5/5

Trustpilot

Best agency! Sharon is the best!

I really enjoyed the experiance with this agency. Sharon was so professional, helpful and also kind. All the time she saved us in any situation with the flat. I hope that everyone has an agent like her and with her skills! She is brilliant!!!

Roxana · 27 June 2022

5/5

Google

Promptly responds to any queries and are really efficient and helpful, at all times. We are really happy with the servce they have provided us so far. They have been very quick to solve any issue we come accross with the house as well.

Roshni · 16 November 2023

Agent replied · 13 June 2024

Thanks for the kind review, we are happy that all your needs are taken care for promptly. From all the team at F4L

1/5

Trustpilot

First4lettings rental agency is not…

First4lettings rental agency is not recommended due to issues with repairs, lack of honesty. They display unethical behavior, such as using eviction for renovations and prioritizing profits over tenant well-being. The agency appears nice but fails in addressing problems like mold, chipping paint, peeling plaster, and rude responses to requests for repairs. Additionally, the lack of signature in emails adds to the opacity of communication, making it difficult to identify who is responding.

Sophy · 20 January 2024

5/5

Trustpilot

I have been with First 4 Lettings as a…

I have been with First 4 Lettings as a Landlord from the outset and have always been very impressed with how responsive and customer focused they are whilst always offering real value for money (thank you Mayur).

J.S · 29 January 2023

5/5

Google

As a land lord i have been with First 4 Lettings since very soon after they opened. The business has moved in leaps and bounds and has grown in all areas and professionalism . The staff and management are always prepared to listen advice and guide you be it a tenant or a landlord in the right direction. Not that many proactive agencies around who actually do what they say. This is one of them!

Divyesh · 15 June 2016

Agent replied · 13 June 2024

Hi Divyesh, Thank you for your review, we always strive to provide a high level of service to all of our customers. Feel free to contact us should you require anything in the future! Kind Regards, First 4 Lettings.

5/5

Trustpilot

Jack was great!

Jack was great at helping us with our new tenancy. He organised a virtual tour and photos to be sent to us as we couldn’t easily visit the property and helped guide us through completion of the tenancy documents. Very professional and friendly.

Emma · 26 May 2022

5/5

Google

We have been Working along side First 4 Lettings for many years and always find them Professional, organised and properties are ready for us to clean on dates specified and any problems we notice within the property are rectified asap by them . Fantastic Agency

Bourn2Clean · 27 March 2025

5/5

Trustpilot

Excellent service

Zoe Reay was very quick and efficient with my request to fix my front door handle. She got someone to come and do it as soon as she could (the same day) She responded to me very quickly!

Amie · 25 November 2022

5/5

Google

so kind and helpful in a stressful act. every issue solved any difficulty guided threw till i was not as stressed compared to other agents they are in my opinion a must.

Matthew · 23 May 2024

Agent replied · 13 June 2024

Hi Matthew, Thank you so much for your kind words! We're thrilled to hear that our service helped alleviate your stress and that you found our assistance helpful. Our team is dedicated to providing the best support possible, and it's wonderful to know we made a positive difference for you. Kind Regards First 4 Lettings

5/5

Google

First 4 Lettings is the most professional and effective lettings agency I have ever dealt with, and I have dealt with a few. Maintenence issues are always responded to within a couple of hours, and all other dealings are fair and thorough. I would definitely recommend them.

Jeremy · 14 June 2023

Agent replied · 13 June 2024

Hi Jeremy, thankyou for posting a review. Much appreciated.

5/5

Trustpilot

Amazing Staffs

Thanks to Zoe & Jake for the amazing service rendered, Very smooth & professional. Looking forward to a wonderful period with First 4 Lettings.

Yuyu · 20 November 2023

5/5

Google

Very amazing customer service from first4lettings. My washing machine was broken and my agency did manage to replace it with a new one very quickly. Happy to be renting with them

Ameer · 23 May 2024

Agent replied · 13 June 2024

Hi Ameer, Thank you for your wonderful review! We're so glad to hear that you had an amazing experience with our customer service and that we could quickly replace your washing machine. We're happy to have you as a tenant and are here to assist you with anything you need. Kind Regards First 4 Lettings

4/5

Google

I met the flat in a neat and decent state. The agent (Robin) was there on time to receive me and give me a tour of the flat. Robin did a great job and he was very helpful in making the decision to take the flat.

Olusanya · 14 June 2023

Agent replied · 13 June 2024

Hi, thanks for sharing your feedback and especially how Robin could help you with your decision making. Have a great day.

5/5

Google

I moved the property management to F4L for my property and the service is spot on. Quick responses and helpful communication. It means my tenant can be confident any repairs will be resolved quickly and I’m updated with my property. A professional and helpful letting agent.

Neil · 14 June 2023

Agent replied · 13 June 2024

Hi Neil, thanks for brilliant review. All the team work together on ensuring any matter is dealt with quickly. Have a good day, from all the F4L team.

5/5

Trustpilot

New Renter

First for Lettings stayed in touch after my viewing, making it easy for me to talk about what I wanted and any worries I had. And thoughtful moving in box/hamper was provided.

Rochelle · 29 April 2024

Agent replied · 12 June 2024

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us, and we're glad that our team was able to stay in touch and address any questions or concerns you had. It's important to us that you feel supported throughout the entire process. We're delighted you enjoyed the thoughtful moving-in box! Thank you for choosing us for your letting needs, and please don't hesitate to reach out if you need any further assistance! Kind Regards First 4 Lettings

5/5

Trustpilot

Professional and helpful throughout

I've recently signed onto a tenancy with them. The whole process was easy and Jack was extremely professional and helpful throughout. Everything has been processed quickly and I'm due to move in just 1 week after placing a deposit down for the flat.

Rob · 10 January 2022

5/5

Trustpilot

Zoe First 4 Lettings

We just wanted to leave a 5 Star review for Zoe Reay at First 4 Lettings, always friendly and polite, she has helped us a lot the last few months. Thanks so much Zoe!(C.w & Sons)

C.W · 15 November 2022

5/5

Trustpilot

An unexpectedly good experience!

My experience with First 4 Letting so far, after more than a year of tenancy, has been simply fabulous. The management of the agency proved to be wise, open to discuss reasonable requests, flexible (I had the opportunity to discuss the terms of my tenancy agreement) and keen to find solutions to some minor problems I experienced during my tenancy (they even provided a balanced mediation with the landlord). The staff are professional, experienced, courteous and available to meet customer needs. In addition, First 4 Lettings works with a network of talented tradespeople and skilled technicians who have always turned up promptly whenever a small fix has been needed. The service they provide is timely: I've never had to wait more than 24 hours - and often less than 12 - for a plumber or electrician to come to my door. I have also never been asked for or charged an extra penny for this type of service. Finally, their customer service (and infrastructure) is highly technological and efficient. However, I have always been able to speak directly to a human being - not a bot! - whenever I needed to.

Daniel · 15 March 2023

5/5

Google

Very professional people and helpful thank you for the service I got my new place without any problems

Ahmadou · 4 December 2024

Agent replied · 10 December 2024

Hello Ahmadou, Thank you for your kind words! We're thrilled to hear that you had a smooth experience and are happy with your new place. Providing professional and helpful service is always our goal. If you need any assistance in the future, don’t hesitate to reach out. Welcome to your new home. Kind Regards F4L

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Read First 4 Lettings's Google reviews

Questions about First 4 Lettings Leicester

Has First 4 Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: First 4 Lettings, Leicester won Gold.

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