Danvers Estate Agents Leicester reviews

★★★★★ 2/5

Google

TERRIBLE CUSTOMER SERVICE Pleasant and helpful when dealing with customers face to face, but as soon as anything needs dealing with remotely, they will ignore emails, only to reply days later with unhelpful one-liners. Don’t ever expect to receive 100% of your deposit either, as you’ll be charged for the smallest triviality or have to fight to prove that you’re being charged for existing damage on the property. Don’t be fooled by the bad reviews on here, they ask people to give a 5 star review in exchange for chocolate on your signing day - when you’re in high spirits.

Maximillian · 25 August 2020

★★★★★ 5/5

Google

Evie was great in assisting myself and my boyfriend in searching for the perfect property. Amazing customer service :)

Natalia · 25 August 2022

★★★★★ 1/5

Google

If I could give minus stars I would. Laid back service. They never cooperated when I complained about my mold and damp and then told me I needed to remove this review or they would call the police. Silly student me at the time thought they had authority to do so.

Pooja · 15 May 2025

★★★★★ 5/5

Google

My experience at Danvers was excellent! We came in looking for a student house to rent for next year with Rhiannon’s help. She showed us a number of houses perfect for us, and made our first student housing experience really easy. Rhiannon was really patience with our change of decisions and was approachable with any questions we had about the property’s. Really big thank you!

L · 26 August 2019

★★★★★ 5/5

Google

We have had the pleasure of dealing with Oana at Danvers to manage our properties and have to say that her service has been second to none. She goes out of her way to ensure that all matters arising are dealt with immediately, keeps us fully updated is extremely efficient, very thorough and without doubt an exceptional credit to her employer. John and Pam

John · 17 November 2024

★★★★★ 5/5

Google

I had to get out of the student house I was sharing after one month living there. The estate agency really help me in all the different steps and make possible even when my roomies weren't cooperating to get all sorted. If you are looking for an estate agency in Leicester with helps you on what you need, danvers is the one.PositiveResponsiveness, Quality, Professionalism

Eduard · 25 August 2022

★★★★★ 5/5

Google

Very kind and helpful staff at the Western boulevard location. Especially Chelsea who made house hunting very easy for us. Could not recommend more as a student

James · 27 March 2024

★★★★★ 5/5

Google

Decided to go for a Danvers viewing last week. Found an amazing house that we secured. Our experience today with Imogen was one of the best we’ve had. 10/10 for banter and also really great for fixing us up with the contracts. Couldn’t of had a better Friday morning experience. Can’t wait for more great times with Danvers Estate.

Danielle · 25 August 2020

★★★★★ 5/5

Google

Myself and a friend have been helped so much by Chelsea into finding a home. Such a lovely person and very helpful and reliable in finding good accomodation.

Ava · 27 November 2025

★★★★★ 5/5

Google

Very good agency. Very professional. Demi is very good. We had a great experience.

Farooq · 24 September 2024

★★★★★ 1/5

Google

After renting with Danvers for 2 years I wouldn’t recommend anyone else doing the same. The first property was in okay condition, although any issues were slow to be dealt with which is not ideal. When signing the tenancy for the 2nd property, we did so on the promise that our deposit would be transferred. Unfortunately what they didn’t mention until a couple of days before the payment deadline was that this didn’t apply to us as only 2 out of the 3 tenants were moving into the new property. It got worse from there - we had problems with mould that never got sorted despite numerous emails, random people turned up to check gas meters before prior warning and general maintenance problems throughout the property. Once we moved out, we waited over a month to hear the outcome of the end of tenancy inspection despite knowing the new tenants had moved in (thanks to them stealing my parcel). Then they tried to take almost all of it for silly reasons such as charging us over £130 for cleaning when we left it in better condition than before we moved in. It’s been another month since we disputed this and still have heard nothing. Wouldn’t recommend unless you want a stressful year.

Lauren · 29 September 2023

★★★★★ 1/5

Google

Started renting with Danvers at the beginning of this academic year. Never again. This is honestly the worst renting experience I have ever had! At one point, we believed our ceiling was about to cave in, and Danvers literally didn’t want to know about it. We were either forced to stay in an unsafe property, or move out and continue to pay for it. Loads of hidden costs, and bills which were not written into the contract, but we were threatened with being taken to court if we didn’t pay. Now we have moved out of our bin they called house, they are trying to keep our security deposit, trying to charge us for years worth of junk from prior tenants. Nothing ever is done well, from withholding keys when we tried to move in, to ignoring fixes that needed to be completed. Do not rent with them. They are utterly useless and very corrupt.

Jay · 29 September 2023

★★★★★ 5/5

Google

Thank you so much Keira Clarke for all your very kind assistance with making my accommodation reservations and booking with Danvers Estate Agents for the next academic year (2023/2024) easy and smooth.

Ogemdi · 25 August 2023

★★★★★ 5/5

Google

We have found Danvers Estates Agents to be extremely helpful with their advice and guidance when we were intending to re-let our property. From the first week of contact with Demi and Sawdas, the property was marketed and swiftly block viewings were booked - suitable tenants were identified and checks were completed with immediacy that helped to reduce the void time. The monthly rent was secured as advertised - which was greatly appreciated, as the refurb cost us both time and money. We would very much recommend Danvers as a professional and personable Lettings agency.

Divya · 25 August 2023

★★★★★ 1/5

Google

The difficulties began on the first day itself. They are not prepared to fix the heater, which has been broken for a month. We exerted too much effort. After a week of use, the washing machine stopped operating, and it took almost a month to receive a new one. They made no effort to start the repair. The biggest letdown was that they withdrew 60% of the money by presenting cleaning and mold-related expenses. In actuality, the house was cleaned before we left.

Alex · 25 August 2023

★★★★★ 5/5

Google

Excellent customer service. My special thanks to Demi and Fowda for being kind and answering any questions with professionalism and great knowledge. Keep on your good works guys. All the best.

Hamid · 25 August 2023

★★★★★ 5/5

Google

Excellent and very friendly staff and service, easy and fast to get moved, and the best after letting services .Big thank you for all Danvers Estate Agents and especially Akasya Refioglu, she was my agent, I personally recommend her to all. Thank you very much for all your service’s.

Christo · 25 August 2021

★★★★★ 5/5

Google

They are really good and helpful, at the same time we are getting help about the billing system and the other stuff as well. The house they have provided to us is really amazing and tidy. I’m really pleased on their behaviour. “An amazing organised team is working for us to solve our letting problems with a quick solution.”

Refatul · 24 September 2024

★★★★★ 5/5

Google

We came to Danvers to help us sort out our third year university student house and had a great experience, all staff were lovely and were a great help every time we visited. Everything was explained in full and were happy to listen to all our questions, great thanks to Mia and Alexis!

Amy · 25 August 2020

★★★★★ 1/5

Google

Would advise all students to completely avoid this place. They rip you off from the beginning by not explaining your contract properly especially for a bills included tenancy. Right till the end of your contract when they swallow up your deposit for ridulous things that are not visible on the exit inspection recording. No help, no explanations, just want your money to keep their business going. Will definitely not be using this agency again!

Abbie · 26 August 2017

★★★★★ 5/5

Google

Amazing experience from start to finish with Danvers estate agents. Chelsea provided outstanding customer support through the process and helped me find the right house for me. Always responsive on emails and phone calls, quick to help with any issues. All the ladies in the office are always welcoming and I will definitely be back next year!

Declan · 24 September 2024

★★★★★ 5/5

Google

Fast response from the agents . Viewing is booked as per our convenience. Good customer service.

MARIA · 26 May 2024

★★★★★ 1/5

Yell

Total neglect of students needs

Calamity of a business that would rather take students money for very little input. Even emergencies are dealt with in a slow and uninterested manner.Happy to give your flat keys to anyone without prior warning.Sham of a business and best send your child elsewhere when looking for accommodation

StevenD-605 · 27 January 2025

★★★★★ 1/5

Google

No professional at all!! Was trying to buy not 1 but 2 houses off them in 1 purchase and they would not take anything seriously. They say they will phone back and they don't. 5 plus times this has happened. Shame the seller didn't even get to hear our offers on the property (which would have been the highest). I wouldn't use them at all.NegativeQuality, Professionalism

Ally · 25 August 2020