Danvers Estate Agents Leicester reviews

★★★★★ 1/5

Yell

Wouldn’t recommend!

Extremely unprofessional Estate agency. Would not recommend at all. 'Manager' Demi is extremely unprofessional and hostile - has no regard for Customer service. They have no problems falsifying encounters with customers over email to control their own false narrative - however, repeatedly call tenants forcing them to remove factual reviews - otherwise threatening them with legal action. Do not allow your money to go towards this Estate Agent, I hope the Director of the company enrolls the staff on a Basic Human Decency Training Program.

TatendaM-7 · 4 February 2026

★★★★★ 5/5

Google

We had a very positive experience with the letting agent Oana Tolescu from start to finish. She was professional, responsive, and efficient throughout the entire process. She communicated clearly, kept us informed at every stage, and was always available to answer any questions we had. The property was presented accurately, and all paperwork was handled promptly and transparently, which made the process smooth and stress-free. We particularly appreciated her attention to detail and willingness to go the extra mile to ensure everything was completed on time. Overall, I would highly recommend this letting agent to anyone looking for a reliable and professional service. Thank you!

Katerina · 26 March 2026

★★★★★ 5/5

Google

Chelsea was super helpful throughout our house viewings, and it was overall a very easy experience. Any extra questions we had were answered as soon as possible, I would definitely use Danvers again in the future! :)

Lillie · 16 January 2026

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ I had a great experience with Danvers Estate Agents. The team were professional, responsive, and kept me informed throughout the whole process. Everything was …

SUSHIL · 16 February 2026

★★★★★ 5/5

Google

I just wanted to give a big thank you to the team at Danvers, especially Demi and Chelsea, for all their help with my recent house move. Demi was fantastic throughout the process super supportive, always quick to respond, and really made things feel easy and stress free. Chelsea was great when showing me around the property very friendly, professional, and made the whole viewing experience comfortable and informative. She also handled all the paperwork really smoothly, which made a huge difference. It’s not often that things go this smoothly when dealing with property, but thanks to Demi and Chelsea, it genuinely felt straightforward. Really appreciate the effort they both put in you can tell they care about what they do. Highly recommend Danvers based on my experience!

Sandeep · 15 July 2025

★★★★★ 5/5

Google

I would like to thank Chelsea for the great support and customer service. She is very kind and helpful. She made sure everything was understandable to me and helped me throughout my booking process. Everything was very smooth and she responded me on time every time I asked her anything. I am blessed to get you guys to help me finding a place to live which is like my home. I recommend everyone to do visit them they are the best. Last but not the least thank you so much Chelsea for everything I am very grateful for her.

Neha · 5 March 2025

★★★★★ 5/5

Google

People in this office are all friendly, especially thanks to Chelsea for her help. She always patiently answers all my questions when I'm booking a room and responds to my messages very quickly. When I couldn’t move in immediately after arriving in Leicester, she also did her best to assist me and helped find a solution.

林芝蓉 · 13 October 2025

★★★★★ 5/5

Google

Myself and housemates have gone through Danvers for two years and it was an amazing idea. Chelsea has helped us find two houses and it was such an easy experience with her, she was very knowledgeable and answered all our questions and always got back to us very quickly. Would definitely recommend using Danvers and Chelsea 100/10 :)

Samantha · 16 February 2026

★★★★★ 5/5

Google

Chelsea was great. Big help

Hxry · 16 March 2026

★★★★★ 5/5

Google

I want to thank the girls at Danvers for their help over the years. They have always been very professional and consistently go above and beyond what is expected. Their support and dedication are truly appreciated, and it’s been a pleasure dealing with such a helpful and friendly team. Highly recommended.

Mo · 16 March 2026

★★★★★ 1/5

Google

Avoid avoid avoid. Never had so many issues with a letting agency in my life. If anything breaks in your house and it's slightly major they still make you fill a maintenance request form out. Moved into our property and it was covered in plaster dust, entire kitchen and living room needed deep cleaning (by us of course), couches were stained with plaster dust and we cleaned it after asking Danvers to help. Fridges were left out of where they were meant to be, carpet in the basement wasn't even down, was still rolled up... its as if they didn't check the house before we moved in. Inspected the house and told us the bathrooms had mould and was our fault. The bathroom windows were painted shut and couldn't be opened to vent the room... Had an agreement to lower our rent if danvers or us as tenants got a fourth. Quickly tried wriggling out of that one, until we pulled up texts from them agreeing to this. Trying to get your deposit back, they'll take the 28 days and run with it and try to take your money for no reason. FILM YOUR ROOMS BEFORE YOU LEAVE!!!! Got told one room was dirty and not clean, luckily had filmed it and showed them it to get the £60 charge cancelled. Oh but it didn't stop there, see the table in that photo, apparently that cost them £25 to get a contractor to move it up a set of stairs... It took one person to carry it down there and no where in the contract did it say to return it but still got charged the £25. TLDR: Avoid them, if you don't then make sure you film everywhere before you leave to prove you've cleaned or they'll lie and say it wasn't even cleaned.

Alex · 25 August 2022

★★★★★ 5/5

Google

Working with Danvers to find a student house was so easy and quick. Chelsea helps us find the perfect house at a great cost, she's lovely and answered every question we had and made sure we were confident in the house we picked.

Becksab · 16 March 2026

★★★★★ 1/5

Google

House was dirty when we moved in, staff purposely difficult. Ignored maintenance request during lockdown, shower was broken for months! Rhiannon is a nasty piece of work. Will try to scam you on deposit. AVOID AT ALL COSTS. EDIT just got our money back via dps! THEY HAD 0 EVIDENCE FOR ANY OF THEIR CLAIMS! It was a scam!! STUDENTS USING THIS ESTATE AGENT GO THROUGH THE DPS! Also they tried to coerce me to delete my review. AVOID AT ALL COSTS

John · 25 August 2021

★★★★★ 5/5

Google

I am so impressed with the service from Verene, I felt compelled to give a review. I was put in contact with Verene at Denver’s, when I expressed an interest to sell my property almost a year ago. From the start within a week Verene was able to get over 15 viewings. Of which a selection of offers were received . Unfortunately the offer initially accepted pulled their offer with no viable reason. Needlessly to say I was distraught, all through that period Verne was calmly reassuring and resolute that the other buyers would make an offer. She was right Verene found me a buyer that determined come what may they would not pull out of the sale. And as of Monday the 9th August despite COVID and all the challenges that brought not to mention the difficulty I had with getting the tennant to leave, We completed on the sale with the tenant in situ after all. Verne is best estate agent I have ever dealt with especially considering the challenges this unprecedented period posed to the success of the sale. She regular gave me updates on the sale process and her advice on how to proceed, and the care and diligence on how she managed the process was like nothing I have experienced. She is a consummate professional and it has been a pleasure to work with her. Danvers are very fortunate to have her, I wish her all the success and continued blessings in the future.PositiveResponsiveness, Quality, Professionalism, Value

Nana · 25 August 2021

★★★★★ 5/5

Google

Mia was very helpful when showing us the houses and Sam was very helpful when we signed the reservations etc - Edit 29/04/2021 Used Danvers again for our house for third year. Super impressed with Demi’s service. I contacted Danvers to enquire about some properties last week, Demi showed us around all the properties we were interested in within a couple days of our request and was very informative and kind throughout the whole process, even when we had some issues deciding which property to choose. She went out of her way to ask the landlord extra questions and requests we had, and throughout this process she has responded quickly to us and kept us updated. She has gone above and beyond what we expected and we are overjoyed she was able to get us the property we wanted.

Emilyy · 25 August 2021

★★★★★ 5/5

Google

Myself and my friend were helped by Chelsea when looking for our house next year. She was kind, helpful and patient with us. Highly recommend, very flexible with viewings and quick response to our queries.

Bethan · 13 December 2025

★★★★★ 5/5

Google

I have recently moved to Danvers from another estate agents and I have had nothing but a positive service from Danvers. Having mainly dealt with Alexis, I am extremely happy with the professionalism and quick responses to any queries or issues I have had. As a landlord it's extremely reassuring to know that I can rely on the team looking after my property and I'm glad to have found them.

Katie · 25 August 2022

★★★★★ 5/5

Google

Myself and my friend have used Danvers to successfully find a property for our final year of university. The team were all so helpful and answered emails very quickly. They selected a number of properties for us to view which suited our needs. Our estate agent Chelsea was very kind and especially helpful during our search. Would definitely recommend to other students within the Leicester area.

Shannon · 28 November 2024

★★★★★ 1/5

Google

STUDENTS AND PARENTS - please do not use this agent for student lettings. Nothing but problems throughout the whole of the tenancy. Once the contract is signed the students are left to deal with the landlords directly. Blocked drains, leaking boiler, mould on the walls, no carbon monoxide test, leaks near to electricity sockets, the list goes on. Do not be under the impression that Danvers will help with any of these issues. Students need to deal with all the issues as well as concentrating on their studies. If I could give zero stars I would - please please steer clear Update regarding response: - this needs to be made very clear (we do not think it was) to the student tenants right from the start of the agreement as they have absolutely no idea who they will be dealing with in regards to any issues that arise. Deposit is paid directly to Danvers but this is the only contact with them under this agreement. Return deposit (or part of it....) had to be tracked down over a numbers of weeks.NegativeResponsiveness, Professionalism

Sharon · 25 August 2020

★★★★★ 1/5

Google

My first experience with them today was very bad. Went to view a property today. Poor time keeping. The lady who was doing the viewing was very rude and nasty. I lost interest even before looking at the property. I thank God I experienced their bad attitude at this stage. Who knows how it would have been had I gone ahead to let the property. I do not recommend them.NegativeResponsiveness, Quality, Professionalism

Kelechi · 25 August 2021

★★★★★ 1/5

Google

We went to view a property last Friday. When I asked for an application, a gentleman who was showing us a property said, he needs to come back to his office and then he will give me a call when I can come to get the application. This never happened. Next day I rang - someone from the office said that Kieran is the person I should speak to but he was at the meeting. His colleague promised me he will pass the message and assured me that Kieran will come back to me before midday. This also never happened. So when I rang around 15:00, the same gentleman said that Kieran finished for today and will be back on Monday. I was already tired of this 'game' but decided to ring again on Monday. No one answered. Today is Wednesday, I just finished the conversation with a lady who said that because I didn't complete the application and didn't make a fee payment, the property has been taken by someone else. SERIOUSLY?! That's the most unprofessional way in dealing with any property I've ever experienced.

Kasia · 26 August 2018

★★★★★ 5/5

Google

Oana was amazing helped a lot and really enjoy my experience with her always making sure I was happy with everything and the girls as a team was lovely. ❤️🥂 …

Chef · 13 October 2025

★★★★★ 1/5

Google

The first day itself, problems started. Heater was not working for one month; they are not ready to sort it out. We struggled too much. Then the washing machine was not working after one week of use, and it took more than a month to get a new one. They didn’t take any initiative with the repair. The most disappointing thing is that they took 60% of the deposit amount by showing the invoices for cleaning and mould. Actually, the property was cleaned at the time of exit. I will never recommend Danwers to anyone.

Tijo · 25 August 2023

★★★★★ 5/5

Google

Amazing estate agents! From the viewing to 8 months in we had the best experience, we are even renting another property with them for 26/27, great for students especially DMU.

Rachel · 16 February 2026