Barkers Leicester reviews

★★★★★ 5/5

Trustpilot

AMAZING! 100%!

I have been working with this estate agency for the past two years andthere was never a problem they couldn't fix. Jack is a very helpful person with an amazing personality! There was several times I called for enquiries or help around the house and he would come as soon as possible.Needless to say I am 100% satisfied with the agency work and will be seeking them for housing next year!

Ana · 7 January 2021

★★★★★ 1/5

Trustpilot

scummy, scammy and slimy

scummy, their office should be vandalised. they'll rent you an uncleaned property, not give you inventory (this part is important for their deposit scam), wont answer the phone for any questions/guidance, and after your tenancy, they'll charge you for stuff that was broken before you moved in (but they didnt give you the inventory first-have fun with that). overall unworkable, awful business, scummy, full of scammers and lazy do-nothing soulless slobs. save your time and be homeless instead, the customer service will be better at least ✌️

Quo · 11 July 2024

★★★★★ 5/5

Google

And another one sold through Barkers! Excellent service thanks to Fiona, Annette and the rest of the team. Buying and selling is never easy but Barkers seem able to take the stress out it all. Thank you.

Simon · 13 June 2020

★★★★★ 5/5

Google

We have had very poor experience some of the estate agents in Leicester (won’t name or shame them) and had written off Leicester as a city with bad estate agents. Very unprofessional especially when it came to getting back to clients, call backs, meeting specific requirements. Fortunately over the year or more had excellent response from Jack Osborn who works for Barkers in Leicester which made us hopeful. We werent able to take the property that Jack showed us, as the one we got matched our criteria more but I must say that Barkers is lucky to have a person like Jack Osborn. Very professional, didnt waste our time, gave us plenty of options to chose from, friendly and best of all called us back when he said he would. I can sing his praises but they would fall short.PositiveResponsiveness, Quality, Professionalism

Eliya · 13 June 2021

★★★★★ 1/5

Trustpilot

Avoid at all costs

Nicholas Humphries Nottingham are very unresponsive. Told us that we had successfully reserved a house and it turned out that we had not. We were also charged for redecoration of a ceiling when it was just as bad compared to when we moved in. Avoid.

Holly · 11 September 2025

★★★★★ 5/5

Google

I would recommend this letting agency. I never had any problems with them while renting a flat. Emanda and Jack were always quick to resolve any issues I had.PositiveResponsiveness, Quality, Professionalism

Aliya · 13 June 2021

★★★★★ 1/5

Trustpilot

SCAMMERS

SCAMMERS broke 3 laws deceiving us into signing 2 utlity contracts , gaslight and threaten on emails, when you call them out on the scam replies suddenely stop and they say contact landlord? What . Landlord ignores every thing . If your landlord shelley just be aware shes some sort of ghost or in the twilight zone, does she even exist?

George · 28 February 2025

★★★★★ 1/5

Google

Is there any way I can contact you??? no one answers the phone or responds to emails. How can I look at the house I want to buy if you don't give a damn about people?

Kapusta · 12 November 2024

★★★★★ 4/5

Google

After 29 years of owning a small tenanted terraced house in Clarendon Park I decided to put the property on the market in May hoping to achieve a sale by early September when we moved back to UK. With the help of Barkers who arranged many viewings, always keeping us informed of feedback, we eventually got the price right for a sale on Sept 20. Thank you Jessica !

Charlotte · 14 June 2018

★★★★★ 1/5

Trustpilot

One of the worse agents in town

One of the worse agents in town. Dont use them for any cost. Simon call himself the manager is the one robbing innocent people. I would say stay well clear from these criminals, they charge me £500 to find me a broken house then on top they wanted more money to find another property. Remember karma is a b…....

SHEETH · 24 February 2025

★★★★★ 1/5

Google

We are so relieved to have moved out from a property rented through Barkers. We had on going issues with electricity and other things from the beginning. They don't get back to you when they say they will, and often don't reply to emails. And then charged fees for all sorts of trivial services. Just find a higher quality agent for rentals. As soon you have a problem you become an inconvenience for them and often get ignored. Stay away

Jackson · 13 June 2020

★★★★★ 1/5

Google

DO NOT USE! I recently rented a property from Barkers out of sheer desperation, as I was moving from London and had 1 day to view properties. I went into the office and they helpfully arranged a couple of quick viewings that day, to which I was grateful and had to choose 1 property. Had I had more time to look around I perhaps would not have selected the property that I did. After moving into the property, mould started to grow in the kitchen, bedroom, bathroom and living room. I reported this to Barkers and they did get a damp surveyor round who informed me that the walls were not properly insulated and the whole property needed to be done. Barkers got this report and then went on to get another surveyor in who basically said the same thing. At this point I was still living in these conditions but they proceeded to get a further damp surveyor in who seemed to say something different and more aligned to what they wanted to hear, which I found unusual. Barkers finally agreed to let me out of my contract early, after numerous requests. Before I moved out of the property they got a contractor in to 'fix the damp' - The contractor painted over the mould in the bedroom and scraped some off the wall in the kitchen and that was their way of fixing the damp, so the person who moves in the property next will have all the same issues. The contractor himself couldn't believe the state of it and said a lot more needed to be done. I spoke with the neighbour who informed me that the 2 previous tenants had the same problem, although barkers told me there had never been an issue with the property before me. Barkers have now had the audacity to charge me a 'checkout fee' and take that from my deposit. Do not use this company is my only advice. Ryan

Exley1989 · 13 June 2020

★★★★★ 5/5

Google

Excellent estate agent! Everyone in there, both letting and sales, were so friendly and helpful, that even my dumb questions didn't seem stupid. They have taken so much stress out of the process of me and my family moving house, that all I am now worried about, is will all our stuff fit in the new place? They also help with moving contact details for utilities etc. Will definitely go to these guys first in the future, as my previous experience with some other agents has been somewhat terrible!

K · 13 June 2020

★★★★★ 5/5

Google

I appointed Barkers to sell my flat as they had provided great service previously. I was not disappointed this time. Jack came to value the property and his friendly and professional approach was much appreciated. After a careful appraisal he confidently suggested a sale price that was above our expectations. When we received a very good offer within one week of going on the market by the first person to view it we were very impressed. The sale was quite prolonged but throughout the process we were kept well-informed by Fiona who communicated very effectively with all parties and really gives estate agents a good name. Jack and Fiona - you are a credit to Barkers! I am a happy customer and would recommend you to others.

Sudesna · 13 June 2020

★★★★★ 5/5

Google

We have recently had the privilege of selling our first home with Barker’s and buying our forever home! We received fantastic 5 star service with Barker’s, the whole team were amazing specifically Fiona, Annette & Victoria! They have supported us through the whole process guiding us through each stage and supporting us in every single aspect! It has been an absolute pleasure to work with them and we would recommend them to everyone! If it hadn’t I’d been for Fiona we wouldn’t have been able to buy our dream forever home, so we have to give a special thanks to her! Well done team and continue with the great work!

Nikki · 13 June 2020

★★★★★ 1/5

Trustpilot

Sadly Appalling - you have been warned

Without one word of hyperbole, this company is a total disgrace. They should be closed down. The staff are rude and well-versed in diversionary tactics of doing nothing to resolve any issue. They are particularly skilled at exploiting students. In the end, I had to get the local MP's office involved to resolve the issues as the students were at risk.

Harvey · 21 January 2025

★★★★★ 5/5

Google

We have just used Barkers to sell our home and I can not recommend them highly enough. Charlene was a pleasure to work with and gives estate agents a good name! Professional, thorough - kept us up to date every step of the way and took us through to a successful completion. Highly recommend using Barkers. Thank you so much 😊 …

Nikki · 13 June 2020

★★★★★ 1/5

Google

I have a property with barkers professional letting. They used to be a great company but now they are appalling. I have tried to speak to someone about my property for over a week now. I leave messages every time but as yet no one has got back to me. They do not seem to care at all about the landlord. They have not chased rental payments not made until I force them too. They were supposed to do an inspection of the property last Tuesday but have not come back to me. I don’t know if they ate short staffed or the staff are not able to provide a satisfactory service. I regret going with barkers to rent my property and would not recommend anyone else to do so.

Peter · 14 June 2019

★★★★★ 5/5

Google

I have been dealing with Barkers for the rental of my flat of which they were very competent. When i decided to sell my property i put it in the hands of Barkers. They found me a buyer reasonably quick and all was going through. Then i hit a problem with the buyer who put many obstacles in the way and finally pulled out of the deal at the point of exchanging. With the very hard work of Annette Bateman over the next week got the deal back on with a few alterations to the original one. I am so gratefull for Annettes hard work and the team behind her, I would recommend Barkers for all the hard work they put in. Thank you very much.....

George · 14 June 2019

★★★★★ 1/5

Google

Rented a house from this agency and the house was not at all in a good condition which they said they would clean. We moved in and the house was still untidy. Despite several complaints the agency has not taken any action to fix the house or clean it. Very disappointed will raise a complaint for making us live in such bad conditions.

Namratha · 11 October 2022

★★★★★ 1/5

Google

First time ever I booked to view a property with Barkers some years ago and they simply didn't turn up. Saturday morning, answerphone on in the office. Asked what happened when passing the Clarendon Park office a couple of days later and they said that the appointment hadn't been put in the book, even though it had been booked IN the office! They didn't seem to care. Second terrible experience was when we had a viewing to see if it was worth selling our house. The woman who came was so unprofessional, she was telling us private info about our neighbours which we felt was very unprofessional. Fast forward to this past week. Third time lucky? No! Tried to book to see a property they've had on the market for some time on Knighton Lane East. Asked via RightMove if we could book to see on Saturday morning. It's now Friday evening, and we've heard nothing.

D · 15 November 2023

★★★★★ 5/5

Google

Fiona McDonnall was my agent and the service I received was excellent. Fiona was very professional, friendly and made sure that the sale went ahead smoothly.

Natasha · 13 June 2020

★★★★★ 5/5

Google

I can highly recommend this Letting & Estate Agency. They have a fantastic work ethic and really appear to work together as a team, meaning that they identify the best properties to meet their tenants needs and in so doing, provide an effective service to landlords. Scott is a very knowledgeable and pleasant manager and is keen to uphold excellent service standards.

Dufferstu · 14 June 2018

★★★★★ 1/5

Trustpilot

Appalling communication and lack of…

Appalling communication and lack of process. Spoken to a couple of willing people at one of the branches but the whole set up seems disjointed and badly run. Had problems at the start of a rental which could be fixed in a day but still outstanding a month later. Really surprised how bad communication is. Infuriatingly you can't email anyone directly (there is a contact us form that I have used 3 times with no response), if you get through on the phone they don't get back to you, neither do they respond to voicemail massages (have left several). Just fed up with chasing them now. Trustpilot reviews suggest some constructive feedback, so here is some, put in some decent processes, provide email communication, and respond to people when they have a problem and keep them updated please, it's not rocket science

Spalding · 12 October 2023