Barkers Leicester reviews

★★★★★ 5/5

Google

We sold our house in Leicester with Barkers. It wasn't the easiest time to sell as the Covid lockdown caused quite a few issues and delays but our experience with Barkers was nothing but positive. Annette and her team are a very professional outfit, they are trustworthy, pro-active, good communicators and offered good value for money. I wouldn't hesitate to use them again and can recommend them for house selling or buying in the Leicester area.PositiveResponsiveness, Quality, Professionalism, Value

Brian · 24 August 2021

★★★★★ 1/5

Google

Don't let with this company. Emails where they can't even spell your name and that are barely legible, you have to pay £150 to apply for a property, waiting days for a response. We were denied because my partner is waiting for confirmation of a place to let before he moves here, he will be paying his full share of the rent from afar, they have decided this means we have to pay 5k in advance to live here. 5k? Which is unprotected as they can evict at any time? Disgraceful, unheard of practices and they have ran away with my money. UNPROFESSIONAL, AVOID!

Belle · 13 June 2021

★★★★★ 1/5

Google

My property manager was extremely unhelpful and passive aggressive during the entire term of my lease from taking incredibly long to sort replacement for a washing machine to being incredibly impatient and rude during the process of early termination of my agreement.. this is not a good letting agent, avoid at all costs if you are renting

Matthew · 11 October 2025

★★★★★ 5/5

Google

Not long moved into a lovely flat recently, had a small issue, I let Mel know, who is the property manager, she had it sorted straight away within 2 hours! Thanks Mel. Shabz 😊x …

Shabz · 11 October 2024

★★★★★ 5/5

Trustpilot

Dan Strains commitment to our success…

Dan Strains commitment to our success was evident. He and his team went above and beyond my expectations. Dan made the sale of both properties enjoyable, I appreciated his honest feedback when things weren't going smoothly, his authentic approach built a strong trust and we got to the finishing point with a successful sale.

Pamela · 5 April 2025

★★★★★ 5/5

Google

I have been using Barkers Estate & Letting agents for many years. I purchased through them, have used their services as letting agents & property managers and recently sold via Barkers. I cannot rate their services highly enough and would thoroughly recommend them. The sale of our property was quite stressful being complicated by the purchasers living abroad but Victoria was fantastic at guiding us through the sale, chasing everyone and even arranging superb contractors at short notice to help the sale go through more smoothly. Victoria also worked tirelessly to keep lines of communication running despite the communication difficulties . Over the years we have also dealt with Jo at Barkers and have found her to be extremely helpful and professional. We are very happy in our new home but if we were ever to need the services of an estate agent in this area again we would definitely turn to Barkers and wouldn't engage any other firm. Thank you Victoria and team.

Karen · 14 June 2019

★★★★★ 1/5

Trustpilot

Nicholas Humphrey’s exploit students…

Nicholas Humphrey’s exploit students for extra profit, knowing that students famously have no money. They charge ridiculous prices for houses that are infested with rats, full of leaks, holes, and even curtains covered in blood! If you were to lose your key they will charge you £50 for a new set even though keys can be easily cut for £7/10. But they will purposely make them unable to be duplicated in order to make an extra £40 profit out of people who are already missing meals because they cannot afford to live in their ridiculously overpriced, disgusting houses. If you are a student do not rent with Nicholas Hunprhies

Freya · 10 November 2025

★★★★★ 1/5

Google

I have had nothing but stress . They lie about works that have been done . The building I am in on fosse road south is dangerous and someone is going to get hurt due to the lack of care . The maintenance team for my building do not fix anything . They cover everything with a lick of paint and overuse of silicone.

Mair · 26 May 2025

★★★★★ 1/5

Google

For a slight stain on one mattress out of three, they deduct the deposit for replacing all three mattresses. If a small cleaning tool is left behind, they deduct the deposit. If the key snaps on the first day of entry, they charge you and deduct the deposit. For gardening, they charge 100 and again deduct from the deposit. They aim to cut 50-75% of the deposit amount. Beware. Don't leave the house until you recheck all places exactly as per the pre-entry photos.

Waman · 11 October 2024

★★★★★ 1/5

Google

Initially we had a disappointing experience with accounts department, where they were calling us every month even after paying the rent without missing a due date, even after that we got mails asking us to pay the rent unnecessarily. An agent from Barker's visited us one week prior to the end of our tenecy and promised us to return our deposits if we clean the entire property and arrange for gardening, we cleaned the property and did the gardening part, now they're coming up with points like the door was not closed, windows were open, mattress is soiled, kitchen is dirty with items, while we didn't even leave single item in kitchen. There is only one broken drawer in 1st bedroom for which they're claiming the entire deposit.

Akshay · 11 October 2023

★★★★★ 1/5

Trustpilot

Nodding dogs all

I wouldn't have given a star if I could. A property manager in an office in Derby is not empathetic, does not represent the tenant's interests, and does everything the greedy landlord thinks up, not caring how it affects the tenant. Avoid the whole office if you can. By the way, the lady's name is Jodie Santo. There is no humanity, no decency, no desire to help. Humanly, it's a double zero. Never again with this agency. Nodding dog all.

Krisztina · 10 May 2023

★★★★★ 5/5

Google

Thanks to all the staff at barkers Leicester for managing the letting of our property for the last few years and recently the sell of that property. The letting team have been very efficient over the years. Thank you Victoria for managing the sell , you have been very pleasant to talk to and very efficient. We would recommend your agency to anyone.

Mina · 13 June 2020

★★★★★ 5/5

Google

We can not thank the team at Barkers highly enough in helping with our recent house sale. Selling a house from a distance can be an extremely stressful time but Victoria and the rest of the team were so helpful and accommodating that it eased our stress. We feel they went above and beyond to help us in our situation. We can highly recommend their services.

Roger · 11 October 2024

★★★★★ 5/5

Google

Thanks to all the team at Barkers. Kind and professional. The process of renting was very smooth. Even when there was some unexpected issues, they went above and beyond. Many thanks to all of you

Sherif · 22 October 2025

★★★★★ 1/5

Trustpilot

The worst estate agency I’ve ever used

The worst estate agency I’ve ever had the displeasure of living under. They barely cleaned the house before we moved in (which they had promised to do), and had even used pictures to hide black mould. Furthermore, we had lots of maintenance issues early on that we had to learn to live with (for half a year) because, despite repeated reminders, they conveniently continually forgot to send people to fix the issues. Some issues they still haven’t resolved. The final nail in the coffin though is that when paying rent, they initially gave us references which were too long to enter: when we asked for real references, and used what they provided, they accused us all of failing to use the correct reference. In future rent payments, we tried everything possible to make sure we got the right reference, but it was never good enough for them. The last time, they insisted that because our references were “wrong” that we send them an additional rent payment, and threatened to escalate the situation, when they already had ALL of the money. Either they are the epitome of incompetent and disorganised, or they are a bunch of lazy liars.

Sam · 13 May 2025

★★★★★ 4/5

Google

Was a renter for almost a year. They are proactive better than my current agency.

Evelyn · 16 March 2026

★★★★★ 5/5

Trustpilot

Fantastic service from start to finish

The team here were amazing when we made the decision to sell our home. When putting our house on the market, the process was very professional and quick. Viewings were taken care of by the team which really took the pressure off ourselves. Definitely would recommend.

Customer · 7 October 2024

★★★★★ 5/5

Trustpilot

Manchester Branch -Definitely the best student letting…

Definitely the best student letting agents in Manchester I have dealt with over the past 30 years. I have not been asked to write this review. Incredibly happy with their knowledge and service and help actioning repairs and maintenance.

Jo · 19 April 2026

★★★★★ 5/5

Trustpilot

100% satisfied

We have just sold our home with the Burton Branch - all I can say is Annie H is fantastic! From the start the communication and efficiency was 100%When the chain nearly fell apart for our purchase not only did Annie call and email everyone involved, but successfully managed to keep a firm communication with the top of the chain. Annie is empathetic and proactive - If you want to sell your home with confidence I’d definitely recommend NH but also suggest from our experience you ask for Annie to manage your sale!

V · 24 July 2021

★★★★★ 4/5

Google

Journey of selling my home with Barkers once valuation was completed by Jo and the broucher /advert on rightmove of the property was so professionaly designed. Victoria looked after the main sale viewing along with other staff members,I would like to take this opportunity to thank you all for your continious support and hard work with my journey to sell my home which at times felt like an impossible task 🏡 especially to wards the end of completion of the sale when Jo put so much had work and saved the day ... thank u all and God bless you 🙏 Regards Rukhsana

Rukhsana · 13 June 2023

★★★★★ 5/5

Trustpilot

Highly recommend.

Excellent customer service. Found tenants to rent our property, 2 lots actually as we weren't sure about the first prospective tenants. Kept us up to date and informed throughout; all of the staff were knowledgeable, friendly and helpful. I always spoke to a human being, and if they didn't have the answer it wasn't long before I had a call back with the response, and none of this "You need to speak to a different department". I can't think of anything they could have done better. Thank you Matt and all of the team at Burton.

Carole · 24 May 2021

★★★★★ 5/5

Trustpilot

Great service

I was looking for a house for 2 people to rent from 1st July 2021 for my daughter and her friend in their final year of Uni and had an excellent experience with this agent. Gary Head was fantastic throughout, excellent communication, speedy responses and answered all of my questions. I was very sorry that I couldn't take the house in the end, as the other guarantors had been put off by bad reviews. To give you some perspective I am also a landlord and rent property in Edinburgh, so I know what to look for when going to a property agent.The property had all the safety certificates, over and above what is legally required in England, and the recent video of the property showed it to be in great condition with tenants currently in residence.Personally , I would have no qualms and not be put off by the bad reviews as I feel it is important to have the conversations and get a feel of the agency for myself.I get very suspicious when I see multiple bad reviews within the same time frame as this could represent malicious spamming.Renting a property is a serious business in terms of money spent by parents and the investment a landlord makes. The safety and experience of tenants is paramount.I will be looking at property to rent with this agent for the next academic year.

Val · 8 March 2021

★★★★★ 1/5

Trustpilot

If I could give it 0 I would

This is by far the worst agency ever. The only thing on their mind is picking up there paycheck at the end of the month. I rent an appartment with two other roommates for a whole year. When I arrived, nothing had been cleaned, it was disgusting. There were stains everywhere, the kitchen hadn't been washed in over 4 months. They were old moldy fruits under the counter, and it was just so so dirty. When we told them, they told us it was up to us to clean it as they did not clean underneath the kitchen. If I could post pictures to show how disgusting it is I would!!There were broken lamps, and all the rooms were covered in dust and dirt. In addition, in one room, there where remaining vomit stains with an unbearable odour. Another room was full of mold.We also did not want them to enter the appartment with visitor during the covid crisis for numerous reason, but they did not care, and said they could sue us if we didn't agree. They are thieves and don't care at all about what they rent you, as long as you pay them. I tried to terminate the contract but cannot as I signed for a whole year. Biggest robbery ever, and they do not care at all.

A · 1 February 2021

★★★★★ 5/5

Trustpilot

Very happy client!

We had dealt with NH (Burton on Trent) before, but this was the first time that we had sold a property through them. We dealt with Simon for the valuation (again) and Mike for the first (and only) viewing - and both were excellent - professional, friendly and helpful. The flat was sold immediately after that one viewing! Unfortunately there were mortgage and solicitor problems, which led to significant delays... BUT Annie was like a terrier in chasing-up all parties and we finally got the sale completed. I really don't think it would have happened if it had not been for her expert help in dealing with both sets of solicitors, the buyer's mortgage broker, as well as the buyer and ourselves. 10/10 - thanks Annie!

Martin · 9 November 2020