Barkers Leicester reviews

★★★★★ 1/5

Google

We have booked for viewing a property and we confirmed that we are interested in the property and shared all our details. I’m keep calling them everyday for an update still same answer from them everyday as still waiting for confirmation. We need to vacate our current property on 31st October and just before 4 days they were like property was not available at the moment. Very unprofessional towards lettings and we are no where now to book an property with very very less time. You should work on first come first serve basis or else should update the customers in before hand not in the last moment.

Rakesh · 11 October 2023

★★★★★ 5/5

Google

I was extremely impressed with Barkers. We were not actually clients of theirs, but bought a house they marketed. Throughout a very protracted process, both staff members we dealt with at Barkers seemed more efficient, better informed about all parts of the chain, and more proactive in chasing things up than our own estate agent did - although I had no real complaints about their service. I would definitely recommend Barkers based on our experience.

Hannah · 14 June 2019

★★★★★ 1/5

Google

During my time as a tenant occupying a property I was moving out of, Barkers were unprofessional, unorganised and frustrating to speak with. I had very poor experiences in person agents and agents over the phone who took no accountability for their actions. If you’re unfortunate enough to be a tenant moving out and Barkers are conducting viewings, good luck.

Sam · 11 October 2024

★★★★★ 5/5

Google

Very polite&professional service. Everything was handle very quick as i had to move in to my new house asap due to my circumstances. Highly recommended!

Magda · 14 June 2019

★★★★★ 4/5

Google

I had dealt with Barkers Estates in Leicester from 2011 to 2018. I had seen a very cooperative, experienced, and friendly staff. They looked into our queries with great concern and never ignored an issue. I am glad that I came across such people and I would highly recommend them. For my self, I will definitely deal with them if I ever let, buy, or sell a property in Leicester in the future.

Brwa · 14 June 2019

★★★★★ 1/5

Google

Travelled from 2 hours 30 to see a property and as I got there no one was there so I called them and they said sorry it’s no longer available, absolute waste of time and they keep there properties advertised even if it’s not available!!!

Rahim · 11 October 2023

★★★★★ 5/5

Google

OUTSTANDING CUSTOMER SERVICE Barkers really have taught me that selling a property with the right company can be done quickly and totally stress free! From Jack giving the valuation, to Victoria managing all viewings, all the way to the lovely Fiona completing the sale. What an amazing team. I will definitely be using Barkers again the next time I sell. Thank you to all of the team you’ve been amazing!

Sarah · 13 June 2020

★★★★★ 1/5

Google

poor service I have received from your company. Last week I arranged a viewing with a colleague of yours to view a Property on Woodward road, Mountsorrell today 22/08/22 at 3.30pm. The lady on the phone told me she would call me on the morning to confirm the viewing which I never received I tried to call your agency however no one answered. I left work at 2:50pm to arrive at the property for 3:30pm for the viewing, on my and my partners arrival there was no one at the property from your agency so we waited 20 minutes still no one arrived. I called your agency to confirm my viewing today which I received the news that the viewings for this property had been “cancelled and someone should have called you this morning or emailed or text” I received none of these so I had travelled 40 minutes from work to view this property as did my partner and take 2 hours unpaid from work! And all the woman on the phone said was “I am sorry about this” I think it’s poor management and poor service as I have now wasted fuel and unpaid time from work, I would hate to think of someone was still living there and had me turning up at the door knocking for a viewing. Time wasters

Jord · 13 June 2023

★★★★★ 1/5

Trustpilot

Do not touch this company… they are…

Do not touch this company… they are crooks. If your youngsters are renting from them currently… be aware. They don’t carry out repairs, landlords enter the properties without notice, they then refuse to return deposits claiming the reported maintenance requirements (boilers, extractors, radiators leaking, etc) have been repaired. Hot water really is a luxury too far… disgusting.

Anna · 3 October 2024

★★★★★ 1/5

Google

The Agency folks are cheats and collude with the house owners to harrass the tenants. They are known countrywide of gobbling up the deposits of tenants by creating false threats and cases specially against Immigrants. Never go and do business with them.

Vikas · 11 October 2023

★★★★★ 5/5

Google

Thank you to the team, particularly Fiona, who handled both our recent sale and purchase. Personal and efficient service!

James-Chloe · 13 June 2020

★★★★★ 5/5

Google

We purchased our first house as a couple through Barkers earlier this month. Although we knew Barkers were working for the seller, they were super quick to respond to any query we had about the house, and helped us arrange 4 separate viewings. Jessica was looking after our purchase. Thanks to the team at Barkers!

Martha · 14 June 2018

★★★★★ 1/5

Google

Awful customer service so far. Feel like you're doing them a favour for viewing available properties. No clear methods of communicating with customers.

Aboo · 11 October 2024

★★★★★ 1/5

Google

If zero stars was an option I would tick it! I have had the unfortunate need to contact these guys for two different houses. I found them very abrupt and rude. The first time was over a year ago and I thought things may have changed. As a potential buyer I would not recommend you place your property for sale with these guys. Use Knightsbridge there much better

Zorawar · 14 June 2019

★★★★★ 1/5

Trustpilot

Apsolutly awful

Apsolutly awful. Women called Shannon at derby Humphreys was horribly rude to me, wouldn't let me talk, hung up on me, was so rude i cried. Seemed like she just couldn't be bothered. Horrible experience for a student please dont go with this estate agency.

Jordan · 29 June 2021

★★★★★ 1/5

Trustpilot

Please do not give this horrible company your business!

This is the worst company ever. We have had a broken washing machine for 8 weeks now with no hope for it being fixed/replaced and no offer to pay for the increasing laundromat fees. We contact them at least 2/3 times every week since the issue was reported, we are lucky if we get a reply and if we do the staff member is extremely rude and non-sympathetic. As students who live far away from home and work part time doing our washing is very important and it has caused genuine physiological distress not being able to easily wash clothes. We get given a day they will come to replace it but we hear nothing on the day and then have to get in contact with them ourselves and they push it back even further. We have had so many issues in the past and have had the same sort of responses and support. It feels like they don’t care because we are students and think we just lay around all day doing nothing and don’t care about anything. I will be telling everybody i can within my university to not go with this company. If you are thinking of choosing them do not be fooled by how nice they are in the beginning because as soon as you sign on that disappears.

LC · 20 February 2023

★★★★★ 1/5

Trustpilot

Let down for students

My son and his 7 friends were renting an amazing house and the landlord offered a further year at £160 per week which in the students eyes was high but at no time did the estate agent advise that due to the current financial market, this was a reasonable increase and now because this estate agent completely let them down by not guiding them at all, they are homeless for 2023-2024 and are going to be completely reliant on a place in halls that will only allow 6 of them to be together, if there are any spaces. With little experience of renting, they should at least have been guided and or given first refusal on an alternative 8 bed. I also feel that it would be part of an estate agents duty on behalf of tenants to at least been a mediator and try to reach a compromise between tenant and landlord instead of just allowing 8 young people to potentially have nowhere to live in the summer of 2023.

South · 5 January 2023

★★★★★ 5/5

Google

Fiona was so helpful, friendly and did the extra mile to make the completion happen quick. Thanks again.

Heidi · 14 June 2019

★★★★★ 1/5

Google

It is an worst experience I have never seen in

Vamshi · 25 February 2025

★★★★★ 1/5

Google

They do not answer phone calls for a couple of days, then when I finally got connected to book a viewing for a specific day, I have been informed that there are some issues with accessing the property, and they again do not answer the phone for a few days. Scam agency, avoid.

Alya · 13 June 2022

★★★★★ 1/5

Trustpilot

Students don't expect to get your…

Students don't expect to get your deposit back anytime soon. 3 months and counting so far. Lots of excuses with its TDS, not us. Our contract is with you, you get a management fee, spend it on serving your customers. Nobody answers the phone, nobody calls you back when you raise an issue on chat. In fact they only do something when you are about to start small claims court.

Graham · 3 October 2023

★★★★★ 5/5

Facebook

Excellent good customer service, dealt with Cathy twice over recent years Cathy as has gone above and beyond on both occasions would definitely use again and recommend to anyone

Maria · 17 March 2023

★★★★★ 5/5

Google

Jack S, Samir and Jack O have been really good at renting out the property. Property has been let out within a few days of advertising. Emanda Kerr has provided excellent customer service by auditing the tenants within a few days. Thank you. I would definitely recommend their services.

Jas · 14 June 2019

★★★★★ 1/5

Google

No urgency. Agents have been poor at providing viewings. One had cancelled for forgetting the keys. The other was a ‘no show’. I had also asked Admin staff to provide me relevant information multiple times. I still have not had anything sent to me. I have reached my limit and a property I was genuinely interested in, has now lost it’s worth. Thanks Barkers Team.

Amol · 14 June 2019