Every review we hold for the Leicester office, from every platform, shown as written. First names only.
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5/5
GoogleThe first time I rented a property and from start to finish ,Abbey lettings have been very professional, helpful and friendly.
Always very quick to respond to our questions and requests. A Brilliant experience!PositiveResponsiveness, Quality, Professionalism
Carol Β· 24 August 2021
Agent replied Β· 25 May 2023
Hi Carol, Thank you for your review. We are very happy to hear you were pleased with our service and if you ever need any assistance in the future please do not hesitate to contact us. We are always happy to help.
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5/5
GoogleHappy with welcoming receive and good viewing experience and happy to move in thank you.
Harish Β· 1 October 2023
Agent replied Β· 29 October 2023
Thank you for lovely review. Kind regards, AbbeyLS
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5/5
GoogleSold quickly for a good price, kept me informed throughout the process and were warm, professional and friendly.
David Β· 28 June 2023
Agent replied Β· 5 July 2023
Thank you for your lovely review and we hope you are very happy in your new home. Kind regards AbbeyLS
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1/5
GoogleAs a buyer , i can say that the response from the agents for enquiries are horrible. I am not sure, how sellers could trust them.
Zoha Β· 27 September 2022
Agent replied Β· 25 May 2023
Sorry but you called to book a viewing for a couple of properties we have on the market which you have booked a viewing for tomorrow, one of the properties you wanted to see had already sold which is out of our control if you did not get to view this before it was sold. If you do have any questions we are always more than happy to help. I know you did not like the fact we could not show you properties today, but our vendors have asked for 24 hours notice as they are living at the property so we have to follow the vendors guidelines sorry if this did not meet your expections. If you do want to discuss this further please do not hesitate to contact myself.
Kindest Regards
Joanne Simons
AbbeyLS
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5/5
GoogleThanks to the team at Abbey lettings & sales ltd they were very helpful and went above and beyond to help with the sale of our property .
Susan Β· 3 June 2022
Agent replied Β· 25 May 2023
Thank you for your lovely review. We are happy that you enjoyed our service and we hope you are very happy in your new home.
Kind regards
AbbeyLS
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5/5
GoogleIβm really happy with the service they provide really fast and reliable service
Dharminder Β· 22 March 2025
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5/5
GoogleVery helpful with our house sale, they went the extra mile to make everything run smoothly. Kept us well informed. Thank you.PositiveProfessionalism, Value
Neil Β· 24 August 2022
Agent replied Β· 25 May 2023
Thank you for your review. We are happy to hear you enjoyed the service you received. We hope you are very happy in your new home.
Kind regards AbbeyLS Team
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5/5
GoogleBrilliant Service. Very informative when selling our property and helping us with our purchase. Would defiantly recommend Abbey Lettings & Sales.PositiveResponsiveness, Value
Janet Β· 24 August 2022
Agent replied Β· 25 May 2023
Thank you for your review. We are happy to hear you enjoyed the service you received. We hope you are very happy in your new home.
Kind regards AbbeyLS Team
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5/5
GoogleGreat professional service, very efficient and friendly staff I would highly recommend and will definitely be using their service again in the future.Well done team πPositiveResponsiveness, Quality, Professionalism, Value
Joanne Β· 24 August 2021
Agent replied Β· 25 May 2023
Thank you for your review and lovely comments. We wish you all the best with the refurb and we look forward to working with you again in the future.
Kind regards,
AbbeyLS Team
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1/5
GoogleCalled to ask if a property was pet friendly. Was told "no the landlord is allergic" although they didn't ask what kind of pet.
Christophe Β· 25 May 2022
Agent replied Β· 25 May 2023
Hi Christophe, I am sorry but the landlord has given us the instruction of no pets at all due to his allergies. So we passed this on as this was the landlord's instruction. This does not apply to all our properties and is reviewed depending on the individual landlord's instructions. Sorry, we could not be of further assistance with the property you enquired about. I think this is an unfair review on us as a company as we are not the owner of the property you asked to view and we have to act on the landlord's instructions. We wish you all the best for the future. Kind regards AbbeyLS
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5/5
GoogleVery Helpful, unlike some other letting agents who don't even bother to reply. Well Done!
Billy Β· 26 March 2023
Agent replied Β· 25 May 2023
Thank you so much for your lovely review and we wish you all the best for the future.
Kind regards AbbeyLS
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5/5
GoogleExcellent from start to finish. Sold property very quickly. Brochure and online content accurate. Valuation accurate which attracted plenty of viewings and offers.PositiveResponsiveness, Quality, Professionalism, Value
Magnus Β· 24 August 2021
Agent replied Β· 25 May 2023
Hi Magnus,
Thank you for your review we are happy you were pleased with our service. We would like to thank you for choosing us to sell your home.
If we can be of further assistance in the future please do not hesitate to contact us.
Kind regards, AbbeyLS Team
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1/5
GoogleNot great , using another estate agent worked far better for me with the service
Nick Β· 28 August 2022
Agent replied Β· 25 May 2023
Hi Nick,
Sorry to hear this, if you can email me on enq@abbeyls.com and I can look into any issues you have experienced.
I look forward to hearing back from you.
Kind regards,
AbbeyLS
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5/5
GoogleNo problems at all, well done.
Kerry Β· 25 April 2023
Agent replied Β· 25 May 2023
Thank you for your lovely review and we would like to wish you all the best for the future.
Kind regards,
AbbeyLS
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4/5
GoogleFriendly staff. Helped us with the timings of the keys making sure we could move in on a preferred date and at a convenient time.
Ramandeep Β· 25 May 2020
Agent replied Β· 25 May 2023
Thank you for your review. We always try to make our customers happy.
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4/5
GoogleFriendly staff. Helped us with the timings of the keys making sure we could move in on a preferred date and at a convenient time.
R Β· 27 November 2019
Agent replied Β· 26 November 2023
Thank you for your review. We always try to make our customers happy.
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4/5
GoogleDeal with the local community so it seems like a good place.
Richard Β· 25 May 2022
Agent replied Β· 25 May 2023
Thank you for your review.
Kind regards
AbbeyLS
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4/5
GoogleAll doubts were cleared
Stuti Β· 24 February 2023
Agent replied Β· 25 May 2023
Thank you for your review and if we can be of further assistance please do not hesitate to contact us.
Kind regards AbbeyLS
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1/5
GooglePoor services. Not updating with customers.
Shinas Β· 28 August 2022
Agent replied Β· 25 May 2023
We are sorry to hear that you was disappointed in not receiving the property. Unfortunately the landlord has received a number of applications and you was not successful on this occasion. The landlord had only responded to us today and all applications would have been notified this afternoon. We would like to wish you all the best with your property search going forward.
Kind regards, AbbeyLS
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5/5
GoogleReally friendly and personal, professional service. Found me excellent tenants for my rental property. Couldn't ask for more!
Jack Β· 26 May 2019
Agent replied Β· 25 May 2023
Thank you for your review it is nice to hear you are happy with our service.
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5/5
GoogleHave a look nothing to lose
Amanda Β· 25 May 2020
Agent replied Β· 25 May 2023
Thank you
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5/5
GoogleGreat service and communication
Suzi Β· 25 May 2020
Agent replied Β· 25 May 2023
Thank you for your view. We hope you are enjoying your new home. Kind regards, Abbey Lettings & Sales Team
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5/5
FacebookVery quick and easy sorting out my move in contract! The girl who sorted the move in for me was very polite, easy going and very helpful! Would recommend to any one!
Jodie Β· 8 May 2015
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5/5
GoogleRating only, no written review.
Anitha Β· 11 April 2026
Agent replied Β· 14 April 2026
Thank you, Abbey Homes.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.