Every review we hold for the Leicester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbbey lettings sold our house for us within a couple of days of being on the market, the team have been very professional and I would recommend them to anyone who is looking to sell their house. Can't not give enough praise as they definitely go above and beyond and always kept us up to date with everything.
Ian · 29 July 2022
Agent replied · 25 May 2023
Thank you Ian for your lovely review we are happy to hear you was happy with the service we provided you. We would like to wish you all the best for the future and if can ever be of any assistance to you or your family you know where we are.
Kind regards,
AbbeyLS
★★★★★ 5/5
GoogleI moved my rental property to Abbey Lettings after shocking customer service from another letting agency. Best decision.
I’ve had no worries since doing this. The team managed the transition quickly and smoothly. They have maintained regular contact during COVID and they have looked after my property.
Very professional, I couldn’t recommend highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Deborah · 24 August 2022
Agent replied · 25 May 2023
Thank you so much for your review. Lovely to hear you are happy with our service. Kind regards, AbbeyLS
★★★★★ 5/5
GoogleExcellent, the whole team were really helpful from start to finish a huge thank you to everyone highly recommended
David · 13 December 2024
Agent replied · 27 December 2024
Thank you for your lovely review. Kind regards AbbeyLS
★★★★★ 5/5
GoogleMy family and me was very thankfull to your service and always assist us with our queries. Kept informed us in each stage of property purchase. Especially a big thank you to Mr.William who supported and guide us from start to end.we highly recommend abbey lettings 2sales to whoever looking to buy a property.
Dani · 28 August 2022
Agent replied · 25 May 2023
Thank you very much for your kind review we are very happy to hear you was happy with the service you received. We would like to wish you all the best for the future and ever happiness in your new home. If you ever need any assistance we would be more than happy to assist you.
Kind regards,
AbbeyLS
★★★★★ 5/5
GoogleToby Claire and all of the team were always professional and prompt when dealing with any of our enquiries. We always felt like we were individual as opposed to being just a number/address. We would highly recommend all of our friends and family to use this company if they were looking to rent or buy. SLS YMS PSLPositiveResponsiveness, Professionalism
Steven · 24 August 2021
Agent replied · 25 May 2023
Thank you for your lovely comments and we are happy to hear that you were treated as a valued customer. We wish you all the best for the future and you know where we are if you need any assistance. Best wishes AbbeyLS Team
★★★★★ 5/5
GoogleWould highly recommend Abbey Lettings. Personable, helpful and really proactive. By far the best Estate Agent I've dealt with!
Michael · 24 September 2024
Agent replied · 24 October 2024
Hi Michael, Thank you so much for your kind comments. Kind regards AbbeyLS
★★★★★ 5/5
GoogleA Friendly, efficient service. Our sale ran smoothly throughout
the process.
Dave · 20 December 2024
Agent replied · 27 December 2024
Thank you for your lovely review. Kind regards AbbeyLS
★★★★★ 5/5
GoogleAbbey did an excellent job selling my mother's house. From initial valuation, advertising, showing potential buyers around and corresponding with our solicitor, we were kept up to date with all progress made.
Richard · 24 October 2023
Agent replied · 29 October 2023
Thank you for your lovely review. Best wishes AbbeyLS
★★★★★ 5/5
GoogleIt was an amazing the support we have received from you all from the beginning tilll the end. Thank you very much
Laji · 7 August 2025
★★★★★ 5/5
GoogleThe Abbey Lettings & Sales team were all very friendly and were always happy to assist us with any queries regarding our house purchase. Communication was excellent; always prompt and kept us well informed throughout the whole process. Couldn't recommend the team highly enough.
Nimi · 3 June 2022
Agent replied · 25 May 2023
Hi Nimi,
Thank you for your review we so happy to hear that you were happy with our service. If we can be of further assistance in the future please do not hesitate to contact us.
Kind regards,
AbbeyLS
★★★★★ 5/5
GoogleBeen living in my property for 2 and half years and was such a easy move in and always received good support and responsed as soon as I contacted them. Love that they are a small team but more helpful than anyone i ever rented with previously. 100% recommendPositiveProfessionalism
Claire · 24 August 2021
Agent replied · 25 May 2023
Thank you for your lovely review. It is nice to hear you are happy with our service.
★★★★★ 5/5
GoogleWe are very happy. You are responded well our each questions.
Anupriya · 24 September 2024
Agent replied · 24 October 2024
Thank you for your lovely review. Kind regards AbbeyLS
★★★★★ 5/5
GoogleExcellent service. Always prompt and supportive in responses. Great team to interact with.
Highly recommend.
Gaurav · 25 May 2024
Agent replied · 23 August 2024
Thank you for your lovely review and glad to hear you was happy with our service when purchasing your property. We hope you are very happy in your new home. Kind regards AbbeyLS
★★★★★ 1/5
GoogleArranged a viewing - got couple of emails and phone call on day of viewing to confirm viewing and than just 45 minutes before viewing time, they cancelled it citing someone made and offer, so not interested in other peoples who have booked viewing.
Very Unprofessional
Amit · 25 May 2021
Agent replied · 25 May 2023
Sorry about this but this was the decision of the vendor not our company. The vendor was carrying out the viewings at the property and they accepted an offer and did not want to carryout any further viewings. So I believed this review for our agency is unfair as we have only acted on the vendors instructions. We did apologised for this and informed you we were happy to inform you of any property that may come available in the future, which you did not want us to do.
★★★★★ 5/5
GoogleVery fast processing and good communication.Highly recommend Abbey lettings and sales.
Soumya · 24 June 2024
Agent replied · 23 August 2024
Thank you for your lovely review Soumya and we wish you all the best for the future. Kind regards AbbeyLS
★★★★★ 1/5
GoogleI applied for one of thier flats and was unaware of a CCJ on credit file for a private car park firm which wi dealtwith straight away and the staff would not give me my money back or offer me any alternatives or guarantor options and i have always paid bills and never hadany issues with renting previously. They kept the holding fee of £109.00 regardless and the excuse was they took the property off the market for a day which is ridiculous the way they treat people. BE AWARE
Yusuf · 25 May 2020
★★★★★ 5/5
GoogleLovely friendly people at Abbey Lettings, my house sale went smoothly, I was always informed what was happening. I couldn't have asked for a better service.
Thank you
Caroline · 25 April 2023
Agent replied · 25 May 2023
Thank you for your lovely review and we would like to wish you all the best for the future.
Kind regards,
AbbeyLS
★★★★★ 5/5
GoogleI have no hesitation in recommending Abbey Letting & Sales to others as they provide a reliable and professional service and are quick and efficient at resolving any issues.
Mr MassandPositiveResponsiveness, Quality, Professionalism, Value
Bal · 24 August 2022
Agent replied · 23 August 2024
Thank you for your lovely review. We are happy to hear you are happy with the service we provide. Kind regards, AbbeyLS
★★★★★ 5/5
GoogleHappy with the service. So helpful and supportive untill the completion. Always approachable and clarify all concerns...purchased a property with them. Special Thabks to William...
Jomon · 14 June 2023
Agent replied · 21 June 2023
Thank you for your lovely review and we hope you are very happy in your new home. Kind regards AbbeyLS
★★★★★ 5/5
FacebookThank you for all your help with our house sale. You have all been very helpful, throughout the whole process. Your effective work and good communication made this sale go through very smoothly and we appreciate all the help and advise you have gave us.
Janet · 23 April 2020
Agent replied · 25 May 2023
Thank you for your lovely review we are happy you where pleased with our service.
★★★★★ 5/5
GoogleI am renting through them.
Good communication
Positive attitude and very well spoken
Aryan · 24 February 2024
Agent replied · 25 March 2024
Thank you for your lovely review. Kind regards AbbeyLS
★★★★★ 5/5
GoogleI used to live at one of Abbey’s properties and really enjoyed the entire process from the move in to the move out. The team are professional, friendly and always on hand to help with any enquiries I had.PositiveProfessionalism
Tobi · 24 August 2021
Agent replied · 25 May 2023
Thank you for your view and your kind words. We are happy to hear you enjoyed your stay and we helped when required. We wish you all the best for the future.
★★★★★ 5/5
GoogleVery helpful. Also let me puppy come into a viewing to see the house a second time. Will recommend the services to friends and family
Ashni · 25 April 2023
Agent replied · 25 May 2023
Thank you for your lovely review and we hope you are very happy in your new home.
Kind regards,
AbbeyLS
★★★★★ 5/5
GoogleI have no hesitation in recommending Abbey Letting & Sales to others as they provide a reliable and professional service and are quick and efficient at resolving any issues.
Mr Massand
Bal · 3 June 2022
Agent replied · 25 May 2023
Thank you for your lovely review. We are happy to hear you are happy with the service we provide. Kind regards, AbbeyLS
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.