Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWill not use again, implications over credit ratings and retained holding deposit. An immoral company in my opinion and would not recommend to anyone.
Tom · 17 June 2023
Agent replied · 16 June 2024
Hi Tom. As you are aware, you failed your references. I am sorry to hear of your dissatisfaction but as an agent, we have our protocols to follow. That is why we conduct references. The tenant fee ban act 2019 was brought into place to protect tenants so we have very strict guidelines to follow. I strongly recommend to seek legal advice should you feel any wrong doing.
We wish you all the best in the future.
★★★★★ 5/5
GoogleI was a student tenant with right let for the past two years , they were always great when it came to any questions we had and getting back to us quickly if anything Was needed !
Holly · 26 July 2024
★★★★★ 5/5
GoogleRight Let Leeds have a fantastic team looking after my 2 rental properties for almost 10 years.
They have been amazing throughout findings very good tenants and are always responsive to tenants and to my queries.
Nirav · 11 August 2024
★★★★★ 1/5
GoogleRight let took us through a LONNNNG battle for our deposit, claiming we owed them over £1000 even thought he property was left in a better way than it was when we moved it ( because they did not even clean the house when we moved in we have to clean EVERYTHING before moving our things into the property.)
They said we have brook the fuse box, been smoking in the house, said we had not paid rent even though we all had bank statements proving the money had been paid. Right Let Leeds have to be the most unprofessional, unorganised, money grabbing organisation I have every came across and if it were not for the Deposit protection scheme these cowboys would have tried to take us for a ride... The letter we got from the judge was brilliant, even the judge thought they were a joke after providing no evidence for any of their clams and failing to do the smallest of admin throughout our tenancy.
Needless to say, they lost the battle and we got 100% of our deposit back, Oh yes, they also gave all of our details to the bill providers informing them we still lived in the property and that we owed bills for 2 months when we had moved out of the property so we had people chasing us for money THEY OWEDDDD!!! so we have a battle with Glide and council tax, DPS had to step in and confirm everything they were saying was LIESS.
honestly I would boycot this cowboy letting agency if I were any of you. The land lady dose not give notice, and walks into the property as and when she pleases. she also held the deposit at random saying if they rent the property I will receive FULL deposit back, but since they were unable to do the job and rent the property out to anyone we were penalised. - I have this on Record as I recorded the conversations when things started to get out of hand.
SOO Many reasons not to use these Idiots.
Jessica · 18 June 2018
★★★★★ 5/5
GoogleBrilliant service throughout, extremely helpful and very respectful. Would strongly recommend, best estate agents in Leeds.
Stephen · 10 May 2025
★★★★★ 4/5
GoogleMy precious rating was not fair. Right Let leeds are a fairly decent letting agency that provide a quick, simple, and friendly service for tenants. We initially thought we were going to lose the majority of our deposit when leaving our house, however with the assistance of Right Let Leeds this did not happen. Other issues throughout the year were mainly sorted although not without constant reminding on a few matters. (eg trimming the bush for which we almost lost our deposit on!)
Thanks, and apologies for previous rating.
Ben · 18 June 2017
★★★★★ 5/5
GoogleHi, I have spoken to two of your employees today, they were both so easy to speak to, equally professional at the same time. They both made me feel like an individual as oppose to just another number. Thank you, Jane
Jane · 17 April 2024
★★★★★ 5/5
GoogleHave worked with a few letting agents before with moving cities a lot for my job, but Right Let Leeds have definitely been the best. Danny especially was so helpful and always went above and beyond, overall really happy with the service. Highly recommend!
Lucy · 17 February 2024
★★★★★ 5/5
GoogleSeamless experience with RightLetLeeds, would highly recommend to students in any year looking for affordable student housing.
Nathan · 16 April 2025
★★★★★ 1/5
GoogleDon't waste your time or money was with them 2 and a half years and repairs just weren't getting done after constant requests and every house inspection they will charge the earth if you leave too £300 for photos to advertise the property again very poor letting agancy
Rayne · 18 June 2016
Agent replied · 16 June 2024
Tabitha, having checked over our records, every maintenance issue was resolved within 48 hours. As a tenant, you ashed if you could be released out of your contract without notice. We advised this would be possible but not without covering the marketing fee to find a replacement tenant. Our usual marketing fee is considerable higher than this but we tried to help by offering a cheaper rate. I would be astounded if you could find a high street agent in the area that could market the price on the property websites for this price or below. As mentioned, this was to try and help with your situation.
However, as you just left the property we have now had to fumigate and repair the damage caused throughout the property during your stay and remove the personal belongings you left behind (again further cost). I would be happy to send you over the pictures we took during the check out to show how the condition the house was left in.
★★★★★ 1/5
GoogleI have never come across such a unprofessional, negligent company in my life. They do not care about their tenants health and safety and the company director has a bad attitude and gives tenants a false surname when contacting them. I have complained to right let about damp in my room and flooding in my bathroom three times, nothing has been done and now part of the ceiling has fallen through due to the damp. My bedroom also floods everytime it rains. I am paying for a property i no longer reside in because it is inhabitable. The company tried to blame this on bin bags that were not taken out. I am now getting blood tests for rheumatic artheritus because of the damp as my hand has suspected artheritus. Expect a legal battle right let as I will not stand for this disgusting treatment. DO NOT GO TO THIS ESTATE AGENTS.
Iona · 18 June 2016
★★★★★ 3/5
GoogleAverage service, £150 for referencing fees. Worked well with us to find a house in a fairly short period of time. Settled on one that had some issues since we were short of time. They were agreed to be sorted by the time we moved in. These hadn't been put in the tenancy agreement before we went to sign, so asked for them to be added. When we entered the property few of the issues had been properly handled, including a broken gutter that was cause a fairly substantial leak. Granted it was not up to right let to fix these issues but the guy we dealt with assured us they were all sorted, obviously hadn't been round to check.
If you are to go with them bare in mind that what you agree upon may not be handled as sufficiently as you'd like. So you may have to stay away from houses that do have a few issues.
Sam · 18 June 2016
★★★★★ 5/5
GoogleI have clients who hold buy-to-let property portfolios as part of their wider financial planning, I have referred these to Right Lets Leeds in the past and have had nothing but good reviews. They have passed feedback on to me about how easy they are to work with, the fact they make the management of the property so easy, and as landlords they can just sit back and watch their properties work for them. I will continue to refer clients to Right Let Leeds.
Adam · 18 June 2016
★★★★★ 5/5
GoogleI can't praise Right Let Leeds enough for their hard work and professionalism while managing my small portfolio of properties.
They keep me updated on a regular basis and I can rest assured knowing that my properties are being managed and looked after properly. Paying them to manage my tenants is most certainly worth every penny to know that I don't have to take on this hassle myself. Their rates are fair and like I say... worth every penny.
I have a great relationship with the guys in the office and know I can call them when I need to and they will be there to sort stuff out.
100% would recommend to both landlords and tenants.
Sammi · 18 June 2016
★★★★★ 5/5
GoogleI have been using Right Let Leeds for the past 3 years to let and manage my small portfolio of properties and just can't fault them. I moved from a well known national agent to the Right Let Leeds team and couldn't believe the difference in service. Some tenants also commented how quickly minor issues were being sorted for them vs previous response times... they thought I'd sold the house! Had to explain I couldn't take the credit! Highly recommended.
Rob · 18 June 2016
★★★★★ 5/5
GoogleRight let leeds, this agent support me during difficult period, when my company announced some redundancies and the agent support me with contract more friendly. That’s most brilliant agent from Leeds, very usefully
Lucas · 18 August 2024
★★★★★ 5/5
GoogleI have been a landlord in Leeds for 10 years and have moved all my properties over to Right Let in this time. Super professional, helpful and a real person feel to the relationship.
Michael · 26 July 2024
★★★★★ 5/5
GoogleSuccessfully managed my flat at Aspect14 in Leeds for over 10 years, dealing with any issues arising promptly and effectively, leaving me free to enjoy the benefits of ownership without the hassle
Leo · 18 August 2024
★★★★★ 5/5
GoogleRight Let Leeds were very accommodating, professional and quick with all communications. 100% recommend.
Airlie · 17 June 2022
★★★★★ 5/5
GoogleRight Let are fast and efficient, great at responding to emails and all round helpful and kind. I definitely recommend and am looking forward to any future services they can provide me with.
Emily · 26 July 2024
★★★★★ 5/5
GoogleI can't thank the team at Right Let Leeds enough for helping me find urgent accommodation. The team are on it and really take care of your needs. Keep up the good work!
Masood · 26 July 2024
★★★★★ 5/5
GoogleWas shown around a flat recently by Tom, he was incredibly helpful in answering all my questions and getting back to be promptly so that I was able to sign the property. Very knowledgeable and friendly and would definitely reccomend rightlet!
Lucy · 17 February 2024
★★★★★ 4/5
GoogleService has been good.
Chidozie · 10 August 2025
★★★★★ 3/5
GoogleIn the first year it was difficult to get in contact to sort out house issues but second year was a lot better with a great landlord who helped us a lot
Macy · 26 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
