Trusted Agent profile · Leeds

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Redbrick Properties, Leeds reviews

★★★★★ Excellent

1,182 reviews across 1 platform

77 Otley Road, LEEDS, West Yorkshire, LS6 3PS

Redbrick Properties,'s office in Leeds, at 77 Otley Road, is rated 4.8 out of 5 across 1,182 reviews on 1 platform, including 1,182 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

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4.8 / 5

1,182

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Redbrick Properties,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Google

Excellent service provided by Harry, a professional and passionate guy. The whole booking process had been extremely smooth and I'm looking forward to moving into my new house!

Terry · 24 October 2021

Agent replied · 25 October 2023

Good morning Yuhua. Thank you for leaving this 5* Google rating and the excellent feedback also. Harry is really happy that you have mentioned him, and I am just as happy to read he is doing such an excellent job here at Redbrick Properties. I hope everything is going well with the house and you are being well looked after. Please do not hesitate to contact us should you need any further assistance. Once again, thank you. Matt (Director).

5/5

Google

Harry was very helpful

Tom · 24 October 2022

5/5

Google

We dealt with Ben Fraser and were very impressed by him and the others in his team.

Matt · 23 July 2020

5/5

Google

Nice properties shown around by Sarah and sealed the property with ease,very helpful with the details regarding property!

CraigFairbairn · 28 December 2022

Agent replied · 25 October 2023

Hi Craig, many thanks for taking the time out of your day to leave this review. It really is appreciated. I'm pleased that you were looked after so well by Sarah, and that she was helpful throughout your experience with us. If you have any issues going forward, please don't hesitate to get in touch. Many thanks, Matt (Director).

5/5

Google

amazing service, gave us so much advice and were really helpful with finding a house suitable for us.

Nicole · 28 December 2022

Agent replied · 25 October 2023

Hi Nicole, thank you so much for this. I'm really pleased you find a house that suited your requirements. It's also good to read that the team were helpful and gave you good advice during the process. We are always here should you need any further advice relating to your application or the house itself. Thanks again, Matt (Director).

5/5

Google

Joy and Ed have been so great helping us find and sign our house for next year. Would highly recommend!PositiveResponsiveness, Professionalism

Ottilie · 25 August 2022

Agent replied · 25 October 2023

Hi Ottilie. Thank you for this good feedback and 5 star Google rating. This can sometimes be a thankless job so when one of our clients mentions two of the team in their excellent feedback, it really is appreciated. You guys have gone for an excellent property and I am sure you will be really happy there. Once again, thank you and please do not hesitate to contact us should you need any further assistance. Many thanks, Matt (Director).

5/5

Google

Fantastic service, super friendly and helpful for everything sorted quickly and accommodated the times which were best for me

Emily · 24 October 2022

Agent replied · 25 October 2023

Thanks for this review Emily. I'm please we could get you sorted out. Have a great week, Matt (Director).

5/5

Google

Harry communicated well with us and made us feel like we made a good decision on the house. R.T

Russell · 24 October 2022

Agent replied · 25 October 2023

Hi Russell. Thanks for the 5 star rating and the positive feedback. I can definitely back up what Harry has told you about the house as it has an awesome landlord too! I'll let Harry know you have mentioned him in your feedback. The whole team work so hard so it's great when one of them is recognised. If you need any more help with your application Harry is the man. Many thanks, Matt (Director).

5/5

Google

Redbrick have been really helpful getting our house ready to let and finding tenants very quickly. They are very organised and took the stress out of the process for us. Teresa and Joy are particularly helpful

Judith · 25 October 2018

Agent replied · 25 October 2023

Hi Judith. We really appreciate this feedback. It's always good to hear when members of staff are looking after our landlords so well.

5/5

Google

Hands down the best interaction I could have hoped for. Responsive, professional and helped me through the application really well. Will most definitely be back. Thanks.

Molly · 24 October 2021

Agent replied · 25 October 2023

Hi Molly, what an excellent review you have left for Milo! I am sure he will be really pleased with this as it is his second week working as part of the team and already he seems to be delivering above expectations. I will let him know you have left this review as I am sure this will be the motivation he needs to keep doing such a cracking job. Once again, thank you. Many thanks, Matt (Director).

5/5

Google

Amazing service when renting out my property. Always responsive to any questions and fixed any issues with the property quickly

Dylan · 9 October 2024

5/5

Google

Great experience and great service provided by Harry Cahill during the process of getting our first student house.

Benjamin · 24 October 2022

Agent replied · 25 October 2023

Good Morning Benjamin. Harry has been receiving some really good feedback recently so it's great to hear that he has been looking after you well enough to leave him such a great review and star rating. He is here to help you every step of the way, so please do not hesitate to contact him should you need any further assistance. Many thanks, Matt (Director).

5/5

Google

Lovely man ( Harry Cahill) , great communication made the signing of our house a very positive experience

Abbey · 24 October 2022

Agent replied · 25 October 2023

Hi Abbey. I have relayed your very kind comments to Harry, and he is very pleased indeed. It great to receive positive feedback such as yours and to learn Harry has helped the overall experience to be a positive one so far, is really great news. Please do not hesitate to ask him any questions you should have as he is here to help you every step of the way. Many thanks, Matt (Director).

5/5

Google

Our agent Milo Ryan, was very welcoming and friendly. Would definitely suggest Redbrick properties to my friends.

Jonela · 28 November 2022

Agent replied · 25 October 2023

Thanks so much for this review, Jonela. It means a lot to us that you have taken the time to write this, and I know that Milo is really happy. If you have any issues at all during the application process, please just ask and Milo will help you. Enjoy the rest of your week. Matt (Director).

5/5

Google

Just signed for a house with Sarah who was really helpful and accommodating. Would recommend :)

Georgia · 28 December 2022

Agent replied · 25 October 2023

Hi Georgia, I see you guys went for the house in Headingley, which is a really good choice. It has a good landlord and you will be well looked after by Redbrick next year. Thank you for mentioning Sarah also. I'm really pleased to hear she has helped you. Thanks again, Matt (Director).

5/5

Google

This company have been fabulous for us as landlords! We thank them bery much for their services and support!!

Charles · 9 October 2024

1/5

Google

This is a truly awful letting agent. Very unprofessional and does not sort legal paperwork properly. Does not take any responsibility for their mistakes. Would avoid at all costs.

Karen · 24 October 2020

Agent replied · 25 October 2023

Hi Karen, please would you let me know which of our properties you were in? I cannot find you as a tenant on our database. Are you sure you have the right property company? We are based in Leeds.

5/5

Google

Very helpful landlords and great customer service. Speedy at replying if we have any issues

Jake · 26 November 2024

5/5

Google

Really lovely people to talk to, kept us up to date on everything in regards to signing for a house, great communication :)

Laura · 24 October 2021

Agent replied · 25 October 2023

Good morning Kinga, thank you so much for taking the time out of your day to give us a fantastic review. It is Matt Carter that has been dealing with your application so I will let him know that you are happy with the service you have given him. You've gone for an excellent house and the landlord is brilliant! Many thanks, Matt (Director).

5/5

Google

Letting with Redbrick properties was seamless, even made better by the agent who handled our application process.

John · 9 October 2024

5/5

Google

I have been working with Redbrick for over 22 years and could not recommend their services enough.

Tom · 9 October 2024

5/5

Google

Ed was a great help. Made the process quick and easy. Thanks a lot :)

Casey · 24 October 2022

Agent replied · 25 October 2023

Hi Casey, it was really great to meet you and your co-tenants the other day. Many thanks for taking the time to review us, and especially Ed who had been doing a really great job of late. Even though the process is very quick and easy, please do not hesitate to contact us if you have any queries whatsoever. We're always here to help. Once again, thank you. Enjoy your week. Matt (Director).

5/5

Google

Very friendly estate agent named Joy, wonderful experiences with redbrick company. Quick and easy process.

Sally · 24 October 2022

Agent replied · 25 October 2023

Hi Sally. Joy is really fantastic, isn't she. Always smiling, always willing to go the extra mile. I've let her know you have mentioned her and she's really happy. You guys have gone for an excellent house and the proximity to the uni is about as good as you can get! I hope you guys will be really happy there. We manage the house, so any issues you have, just ask. Have a great weekend, Matt (Director).

5/5

Google

the loveliest people who helped so much and free champagne !! Thankyou so much

Eloise · 28 November 2022

Agent replied · 25 October 2023

Hi Eloise. This is great to read, so thank you. Don't forget that the Champagne is a house warming gift so you need to drink it when you move in, not straight away! Thank you once again, Matt (Director).

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Questions about Redbrick Properties, Leeds

Has Redbrick Properties, won any awards?

Yes. In The Trusted Agent 2026 awards: Redbrick Properties,, Leeds won Gold.

Want Redbrick Properties, Leeds to help?

Send Redbrick Properties, Leeds a message.

What do you need help with?

Redbrick Properties, Leeds will use your details to contact you about this. See our privacy notice.

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