Redbrick Properties, Leeds reviews

Good afternoon Michelle. I'd just like to say 'thank-you' for leaving this fantastic review for us, and in particular for Milo. Milo has been doing a really great job recently and to here he had been extremely helpful is great. That first tenancy can sometimes be stressful so please remember that we are also on hand should you need any further assistance sorting things out. Thanks again, Matt (Director).

Hi Sanchia, this is really great to hear! Signing for a house and the whole application process can sometimes be really stressful so to hear that one of the team has been there to take you through the process successfully is really fantastic. I will definitely let Ed know you have mentioned him by name. He will be really pleased. Thank you, Matt (Director).

Hi Harry, thank you for this 5 star review! And also for mentioning Sarah in your feedback. I know you will be really happy in the house. It's a great property with an excellent landlord. Have a great week, Matt (Director).

Good morning Julia. It's always great to receive a good review so thank you so much for that. We do try to be as responsive and professional as we can. Whilst we may not always get it 100% right, it makes a difference when we are told we do. Kind regards, Matt (Director).

Good morning Rachel. I just wanted to thank you for taking the time to leave this excellent review. The whole renting process came sometimes be quite stressful, so it's great to read Milo is helping you along the way. Any issues you have going forward, Milo will be there to help you out. Once again, thank you, and have a great weekend. Matt (Director).

Hi Simon, I've had a look at the timing of your review and it coincides with your deposit return. I see we gave you and your housemates your full deposit back, but it did take longer than it could have done for you to receive this into your account, to which I wholeheartedly apologise. Since your feedback we have made changes to our software which sets out timeframes for deposit returns to ensure they are returned in a timely manner, so I thank you for allowing us the opportunity to do this. Kind regards, Matt (Director).

Good morning Wikki! Many thanks for taking the time to leave this 5 star review! I'm really pleased that Milo looked after you well. I'll definitely let him know that you have mentioned him for his great customer service. Thanks again, Matt (Director).

Good afternoon Valerie. Many thanks for taking the time to leave this rating and review for Harry. It's a really busy time of the year for him, so to get such great feedback from you will be greatly appreciated by him. Don't hesitate to get in contact with him should you need any further help with the application. We've tried to make the process as smooth as possible but we are always here should you have any questions. All the best, Matt (Director).

Morning Jack. I just wanted to thank you for the 5* Google rating. It was great to meet you guys in the office yesterday and I am sure you'll be really happy in your new Headingley house. Any issues at all with your application, just ask. That's what we are here for. Once again, thank you and have a great weekend, Matt (Director).

Hi Zak. Many thanks for the 4 star review. Hopefully we can impress you enough to bring that up to 5 stars. The whole house-hunting process can be very stressful and I understand you had to view a few before finding the right one. It's a great property and I know you will have a good year living there. All the best, Matt (Director).

Hi Oliver. Thanks for this excellent review. We have tried to make the whole process as stress free and efficient as possible, so reading your review is music to my ears. Thanks for taking the time to write this, and you know where we are should you need any further help with anything, Once again, thank you. Matt (Director).

Hi Harriet, it was great to meet you guys yesterday. I'm so happy that you enjoyed the process and found Milo helpful throughout. We do try and make it all as stress free as possible. Thanks for leaving your very kind words. Enjoy the rest of your week, Matt (Director).

Hi Jack. This is great feedback, so many thanks for taking the time to do this. We do try to make the whole experience as easy as possible for you whilst being careful not to cut any corners, and so far this seems to be working. Please do not hesitate to get in contact should you need any further help with the application process. Enjoy the rest of your week. Matt (Director).

Hi Lois. Thanks for this excellent review. We have tried to make the whole process as stress free and efficient as possible, so reading your review is music to my ears. Thanks for taking the time to write this, and you know where we are should you need any further help with anything, Once again, thank you. Matt (Director).