5/5
The entire experience was very positive. I consistently received quick responses from the team that answered any questions I had. They also communicated all relevant information to and from the landlord/agent very effectively.
Trusted Agent profile · Leeds
Verified
★★★★★
1,182 reviews across 1 platform
77 Otley Road, LEEDS, West Yorkshire, LS6 3PS
Redbrick Properties,'s office in Leeds, at 77 Otley Road, is rated 4.8 out of 5 across 1,182 reviews on 1 platform, including 1,182 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Redbrick Properties,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
The entire experience was very positive. I consistently received quick responses from the team that answered any questions I had. They also communicated all relevant information to and from the landlord/agent very effectively.
5/5
Fantastic service, very proactive in securing a new buyer when our initial sale fell through, thoroughly recommend!
5/5
Good repair time and responsive landlords Ed is very helpful
Hi Joe, thanks for this great feedback and the 5 star Google rating. I've informed Ed that you have mentioned him by name and it's made his day! He's a hard worker so this recognition is really appreciated. I understand he is sorting things out for you and your house in Burley so make should you get in contact should you need our assistance. Thanks again, Matt (Director).
5/5
Great experience with redbrick, sarah was very helpful! Cheers
Hi Will. Thanks for this excellent review. It's great that Sarah has been so helpful with you. I will let her know you have mentioned her especially. We are happy to help you in any way we can so please get in contact should you need more assistance. Thanks again, Matt (Director).
1/5
Awful company! Terrible service and never try and help you in the slightest. Everything has to be made as difficult as possible
Hi Rachel, I am very sorry you feel this way. I will look into your tenancy and find out where we went so terribly wrong. Please accept my apologies for any lack of service you received.
5/5
Pleasure to deal with, found us a place tailored to our needs quickly and moved us in without any hassle. Definitely recommend!
Hi Kenny, thanks so much for your positive feedback. It really is appreciated :-)
5/5
Recently started my tenancy with Redbrick Properties, the house was spotless and any maintenance issues were resolved quickly - would highly recommend.
Thanks for your great review Alessandro. Shaw Lane is certainly a good house and I am please we are meeting your expectations. I hope we can continue to impress, but please do not hesitate to get in contact should you have any concerns. Kind regards, Matt (Director).
5/5
Excellent communication and delivery of an online virtual tour, very efficient and very fast replies from Joy!!!
Good morning Tom. Many thanks for this excellent review! I know Joy has been working very long hours to keep our service levels high so she will really appreciate this review. The virtual tours can be good fun as well as being very informative so I am please you liked them. Have a great weekend, Matt (Director).
5/5
Harry explained everything clearly and did a professional job.
Hi George. Great to see you guys in the office the other day. It's very encouraging to read that Harry has done such a good job with you and I will definitely let you know you have mentioned him by name. I see you have chosen the recently refurbished house on the Grimthorpes. Not only is it one of the nicest houses we have (please look after it) but the landlord is a legend too! Thanks again, Matt (Director).
5/5
Really friendly and helpful agent (Milo). Great communication with the company and landlord. Accommodated for house viewings very well and helped to achieve a fast application for a property. Not left in the dark about anything, would definitely recommend to others.
5/5
Very helpful and efficient! Would recommend to anyone!
Hi Hannah, it's great to read that we have impressed you enough to leave a 5 star review. Thank you so much for doing this. If you need any help at all with anything then please do not hesitate to ask. Thanks again, Matt (Director).
5/5
Amazing service! They have been so kind and helpful in my property search, would highly recommend.
Hi Gemma, I'm really please to read your excellent feedback, so thank you so much for this. I think it is Harry that has been dealing with you so I will definitely let him know. You've gone for a really great property by the way. Once again, thank you. Kind regards, Matt (Director).
5/5
I have been renting a house by Redbrick properties for the last 3 years and still counting. Outstanding service and brilliant landlord. Any issues are promptly dealt without any delay. I can say it's the best letting agent in Leeds. The property is modernised and of good standard unlike other rental properties. I would highly recommend Redbrick properties to anyone.
5/5
Very good at responding to emails and calls
Hi Ffion, it's great to hear that the team are communicating so well with you. One of our Core Values is to strengthen relationships through communication, so it is great to read we are doing this. You've gone for an excellent property in Headingley with a fantastic landlord and you should be really happy living there. In the meantime, we are always here if you have any questions. All the best, Matt (Director).
5/5
Redbrick are great. We loved that house, and had no problems with anything the whole time we lived there, only moved out as we are going away for a bit! So thanks for being great Letting agents. If we come back to Leeds after our travels we will deffo give you guys a call! Danny & Cam :)
5/5
Thank you Ed, very kind and helpful.
Hi Molly. Thank you for leaving this 5 start Google Review and great feedback for Ed. I believe this relates to a Customer Care visit he recently carried out at your property. I will definitely let him know that you have mentioned his name and his conduct. Once again, thank you for taking the time out of your day to do this for him. Enjoy the rest of your week. Matt (Director).
5/5
Very quick process with very helpful staff.
Good morning Emily. It's always great when our tenants leave some feedback with their rating, especially when it credits the staff who all work so hard here, so thank you for that. The house you have gone for comes with an excellent landlord and is happy to have works done when we ask him. I know you'll enjoy living in the property and we are always here should you need anything. Once again, thank you. Matt (Director).
5/5
Very good and helpful. Best in Leeds
Hi Brooke, thank for this excellent feedback and 5 star rating. I believe it was Milo that has been dealing with you so to read this really is a great reflection on him and how he has helped you. The house you have gone for in Headingley is excellent by the way. Please don't hesitate to contact us should you need any more help. Enjoy the rest of your week. Matt (Director).
5/5
As a landlord I chose Mark and Matt when they started Redbrick Properties, as I liked their committed and enthusiastic approach, and I liked the fact that my managing agent owned their business so wouldn't eat if they didn't do a good job. I've let through them ever since, which should tell you everything you need to know.
5/5
Brilliant letting agents, highly reccomend!
5/5
Very easy experience, detailed whilst also not being confusing. Great customer service, even drove us home one day to save us getting a taxi.
5/5
Moving house for our 3rd year and redbrick were great helping us find the exact house we wanted. Couldn’t of asked for any better help.
5/5
Just completed our purchase today from the start of our journey to the end we had support and was kept well informed by Lucy who went out of her way to help in all aspects of the process would recommend her to anyone who needs a estate agent top team at the dawlish branch
5/5
Professional and very informative, easy process
Hi Lucy, it's great to hear that the staff have been so professional and informative with you so far. We have invested a lot into the application process to make it as smooth and efficient as possible. Saying that, we are always here to help should you have any queries on how to progress with it. Thank you for taking the time to leave this review. All the best, Matt (Director).
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Yes. In The Trusted Agent 2026 awards: Redbrick Properties,, Leeds won Gold.
Send Redbrick Properties, Leeds a message.