Trusted Agent profile · Leeds

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Redbrick Properties, Leeds reviews

★★★★★ Excellent

1,182 reviews across 1 platform

77 Otley Road, LEEDS, West Yorkshire, LS6 3PS

Redbrick Properties,'s office in Leeds, at 77 Otley Road, is rated 4.8 out of 5 across 1,182 reviews on 1 platform, including 1,182 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

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4.8 / 5

1,182

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Redbrick Properties,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Google

The entire experience was very positive. I consistently received quick responses from the team that answered any questions I had. They also communicated all relevant information to and from the landlord/agent very effectively.

Howard · 25 August 2023

5/5

Google

Fantastic service, very proactive in securing a new buyer when our initial sale fell through, thoroughly recommend!

Andrew · 23 July 2024

5/5

Google

Good repair time and responsive landlords Ed is very helpful

Joe · 24 October 2022

Agent replied · 25 October 2023

Hi Joe, thanks for this great feedback and the 5 star Google rating. I've informed Ed that you have mentioned him by name and it's made his day! He's a hard worker so this recognition is really appreciated. I understand he is sorting things out for you and your house in Burley so make should you get in contact should you need our assistance. Thanks again, Matt (Director).

5/5

Google

Great experience with redbrick, sarah was very helpful! Cheers

Will · 28 November 2022

Agent replied · 25 October 2023

Hi Will. Thanks for this excellent review. It's great that Sarah has been so helpful with you. I will let her know you have mentioned her especially. We are happy to help you in any way we can so please get in contact should you need more assistance. Thanks again, Matt (Director).

1/5

Google

Awful company! Terrible service and never try and help you in the slightest. Everything has to be made as difficult as possible

Rachel · 24 October 2020

Agent replied · 25 October 2023

Hi Rachel, I am very sorry you feel this way. I will look into your tenancy and find out where we went so terribly wrong. Please accept my apologies for any lack of service you received.

5/5

Google

Pleasure to deal with, found us a place tailored to our needs quickly and moved us in without any hassle. Definitely recommend!

Kenny · 24 October 2020

Agent replied · 25 October 2023

Hi Kenny, thanks so much for your positive feedback. It really is appreciated :-)

5/5

Google

Recently started my tenancy with Redbrick Properties, the house was spotless and any maintenance issues were resolved quickly - would highly recommend.

Alessandro · 24 October 2020

Agent replied · 25 October 2023

Thanks for your great review Alessandro. Shaw Lane is certainly a good house and I am please we are meeting your expectations. I hope we can continue to impress, but please do not hesitate to get in contact should you have any concerns. Kind regards, Matt (Director).

5/5

Google

Excellent communication and delivery of an online virtual tour, very efficient and very fast replies from Joy!!!

Tom · 24 October 2021

Agent replied · 25 October 2023

Good morning Tom. Many thanks for this excellent review! I know Joy has been working very long hours to keep our service levels high so she will really appreciate this review. The virtual tours can be good fun as well as being very informative so I am please you liked them. Have a great weekend, Matt (Director).

5/5

Google

Harry explained everything clearly and did a professional job.

George · 24 October 2022

Agent replied · 25 October 2023

Hi George. Great to see you guys in the office the other day. It's very encouraging to read that Harry has done such a good job with you and I will definitely let you know you have mentioned him by name. I see you have chosen the recently refurbished house on the Grimthorpes. Not only is it one of the nicest houses we have (please look after it) but the landlord is a legend too! Thanks again, Matt (Director).

5/5

Google

Really friendly and helpful agent (Milo). Great communication with the company and landlord. Accommodated for house viewings very well and helped to achieve a fast application for a property. Not left in the dark about anything, would definitely recommend to others.

Lucy · 24 October 2022

5/5

Google

Very helpful and efficient! Would recommend to anyone!

Hannah · 28 November 2022

Agent replied · 25 October 2023

Hi Hannah, it's great to read that we have impressed you enough to leave a 5 star review. Thank you so much for doing this. If you need any help at all with anything then please do not hesitate to ask. Thanks again, Matt (Director).

5/5

Google

Amazing service! They have been so kind and helpful in my property search, would highly recommend.

Gemma · 24 October 2021

Agent replied · 25 October 2023

Hi Gemma, I'm really please to read your excellent feedback, so thank you so much for this. I think it is Harry that has been dealing with you so I will definitely let him know. You've gone for a really great property by the way. Once again, thank you. Kind regards, Matt (Director).

5/5

Google

I have been renting a house by Redbrick properties for the last 3 years and still counting. Outstanding service and brilliant landlord. Any issues are promptly dealt without any delay. I can say it's the best letting agent in Leeds. The property is modernised and of good standard unlike other rental properties. I would highly recommend Redbrick properties to anyone.

Nafly · 26 October 2015

5/5

Google

Very good at responding to emails and calls

Ffion · 24 October 2022

Agent replied · 25 October 2023

Hi Ffion, it's great to hear that the team are communicating so well with you. One of our Core Values is to strengthen relationships through communication, so it is great to read we are doing this. You've gone for an excellent property in Headingley with a fantastic landlord and you should be really happy living there. In the meantime, we are always here if you have any questions. All the best, Matt (Director).

5/5

Google

Redbrick are great. We loved that house, and had no problems with anything the whole time we lived there, only moved out as we are going away for a bit! So thanks for being great Letting agents. If we come back to Leeds after our travels we will deffo give you guys a call! Danny & Cam :)

Danielle · 25 October 2017

5/5

Google

Thank you Ed, very kind and helpful.

Molly · 24 October 2022

Agent replied · 25 October 2023

Hi Molly. Thank you for leaving this 5 start Google Review and great feedback for Ed. I believe this relates to a Customer Care visit he recently carried out at your property. I will definitely let him know that you have mentioned his name and his conduct. Once again, thank you for taking the time out of your day to do this for him. Enjoy the rest of your week. Matt (Director).

5/5

Google

Very quick process with very helpful staff.

Emily · 24 October 2022

Agent replied · 25 October 2023

Good morning Emily. It's always great when our tenants leave some feedback with their rating, especially when it credits the staff who all work so hard here, so thank you for that. The house you have gone for comes with an excellent landlord and is happy to have works done when we ask him. I know you'll enjoy living in the property and we are always here should you need anything. Once again, thank you. Matt (Director).

5/5

Google

Very good and helpful. Best in Leeds

Brooke · 24 October 2022

Agent replied · 25 October 2023

Hi Brooke, thank for this excellent feedback and 5 star rating. I believe it was Milo that has been dealing with you so to read this really is a great reflection on him and how he has helped you. The house you have gone for in Headingley is excellent by the way. Please don't hesitate to contact us should you need any more help. Enjoy the rest of your week. Matt (Director).

5/5

Google

As a landlord I chose Mark and Matt when they started Redbrick Properties, as I liked their committed and enthusiastic approach, and I liked the fact that my managing agent owned their business so wouldn't eat if they didn't do a good job. I've let through them ever since, which should tell you everything you need to know.

Jeremy · 25 October 2016

5/5

Google

Brilliant letting agents, highly reccomend!

Bella · 3 December 2024

5/5

Google

Very easy experience, detailed whilst also not being confusing. Great customer service, even drove us home one day to save us getting a taxi.

James · 26 December 2023

5/5

Google

Moving house for our 3rd year and redbrick were great helping us find the exact house we wanted. Couldn’t of asked for any better help.

Sonny · 26 November 2023

5/5

Google

Just completed our purchase today from the start of our journey to the end we had support and was kept well informed by Lucy who went out of her way to help in all aspects of the process would recommend her to anyone who needs a estate agent top team at the dawlish branch

Paul · 23 July 2019

5/5

Google

Professional and very informative, easy process

Lucy · 24 October 2022

Agent replied · 25 October 2023

Hi Lucy, it's great to hear that the staff have been so professional and informative with you so far. We have invested a lot into the application process to make it as smooth and efficient as possible. Saying that, we are always here to help should you have any queries on how to progress with it. Thank you for taking the time to leave this review. All the best, Matt (Director).

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Questions about Redbrick Properties, Leeds

Has Redbrick Properties, won any awards?

Yes. In The Trusted Agent 2026 awards: Redbrick Properties,, Leeds won Gold.

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What do you need help with?

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