Trusted Agent profile · Leeds
Verified
★★★★★
1,182 reviews across 1 platform
77 Otley Road, LEEDS, West Yorkshire, LS6 3PS
Redbrick Properties,'s office in Leeds, at 77 Otley Road, is rated 4.8 out of 5 across 1,182 reviews on 1 platform, including 1,182 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Redbrick Properties,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
GoogleThe staff was very friendly and helpful-especially Sarah- which facilitated a smooth process.
Hi Aviva. Sarah will be so happy that you have given her such great feedback. Thank you so much for this. It can often be a stressful process so it's great to hear that Sarah has helped you throughout. Thanks again. Matt (Director).
5/5
GoogleI had a great time and Milo was an amazing help, with everything.
Hi Asia, it was really good to meet you guys yesterday. You have gone with a really great house and I know you will be very happy there. Thank you for leaving this review also. It really does means a lot to us. Enjoy the rest of your week. Matt (Director).
5/5
GoogleMilo was really helpful answering all our questions. Friendly and hassle free experience
Hi Bethany. We really appreciate you taking the time to leave a review and 5 star rating for us. Milo will be really pleased you have mentioned him. It's also great to read you found the process hassle free. Any issues, please get in touch. Thanks again, Matt (Director).
5/5
GoogleSarah was lovely and so helpful whilst we were looking for our house!
Hi Niamh. Thanks so much for this five star rating and your kind words. i will be sure to let Sarah know you have mentioned her by name. She will be really pleased. Any issues with your application, please just ask. Enjoy the rest of your week. Matt (Director).
5/5
Googlerecently put some properties with redbrick and so far so good, ryan has been professional and thorough throughout he is in contact with updates and any other details i may need to know , excellent communication skills
4/5
GoogleHarry was very helpful when we had any questions or enquiries about the property
Hi Jess. It was great seeing you guys in the office the other day. And thank you for leaving this 4 star review. Hopefully Harry can exceed expectations in order to push it up to 5 stars! If you have any issues with your application at all, please just get in contact with Harry as he will be able to talk you through everything. In the meantime, have a good day. Matt (Director).
5/5
GoogleI have been a customer of Redbrick Properties for over a decade now. My student property is let annually without any issues. The knowledgeable team at Redbrick are both professional and conscientious.
Thank you so much for this. It's really fantastic when we receive a review from one of our landlords. It's been an absolute pleasure to work with you over the years. Thanks again, Matt (Director).
5/5
GoogleService was amazing found a beautiful house thanks to Sarah and Joy.
Hi Yenukua. I'm so please you were impressed with the service you received from both Sarah and Joy. Joy is really great at matching requirements to possible houses, and Sarah does a great job of pointing out the benefits of each one. So, thank you for mentioning them both. It's also really god to hear you found a beautiful house. All the best, Matt (Director).
5/5
GoogleHarry was very understanding of our specific needs and went out of his way to assist us with our letting needs.PositiveResponsiveness, Professionalism
Hi Matthew. Many thanks for this excellent feedback. I will let Harry know you have mentioned him by name and ensure he gets the credit he deserves for helping you in your property search. One of our core values is to 'Become the Solution' and it definitely sounds like he has done just that. Once again, thank you very much. Have a good week, Matt (Director).
5/5
GoogleSuper helpful landlord during the signing process
5/5
GoogleI had a fantastic experience with Redbricks properties . The process was seamless and stress-free, thanks to the incredible support from Slawka . Their professionalism, efficiency, and friendly approach made everything so much easier. They …
5/5
GoogleI'm extremely impressed with the outstanding service provided by Slawka. Their attention to detail was remarkable - they patiently addressed every single question we had, no matter how small. Thanks to their thoroughness and warm …
5/5
GoogleSlawka helped us complete our tenancy agreement and verify our IDs brilliantly. We’re very happy with the help of the housing agency, thank you!
5/5
GoogleDealt with Milo Ryan, very professional and knew what he was talking about!
Good afternoon Jack. Milo has been a star helping all our tenants with their applications recently so it's good to hear he's been helping you guys too. The house you have gone for is really excellent so we are looking forward to helping you guys throughout your tenancy as and when you need us. In the meantime, please just ask should you need anything. All the best, Matt (Director).
5/5
GoogleMilo was very helpful and helped me and my friends find a house
Hi Emily. It's really great to hear that Milo has been looking after you, so thank you for mentioning this in your review. I have informed him and he is really pleased. If you have any queries with your application whatsoever, please just ask. Have a great week. Matt (Director).
1/5
GoogleI am a doctor looking for a property near a hospital. Arranged a viewing of a property at a time that had to be negotiated to suit the agent. Rang to confirm the viewing was still on 2 days in advance and was assured that it was. Arrived at property at arranged time to find no one there. When I rang, Redbrick Properties said they had no viewing arranged in their diary and that the property had already been let. Exceptionally disappointed with their poor organisation and communication.
Hi Original Newdle. I've been going through our reviews and just seen this from 2016!!! Apologies for this experience you had with Redbrick Properties back then. A lot has changed in the 8 years since this happened, such as management and staff etc. Is there any chance you would be able to remove this review as it really does not reflect the company Redbrick Properties is today in any way? I would be horrified if this happened to one of our viewers today, so can only apologise for the way the previous Redbrick Properties treated you. All the best :)
5/5
GoogleMilo was very friendly and the tenancy signing was a smooth process
Good morning Kajitha, thanks for writing these kinds words. Milo is an excellent member of the team so it's good to hear he is such a great job. Don't hesitate to contact him should you have any queries about the application or the property as he will be able to assist you. Once again, thank you. Matt (Director).
5/5
GoogleI recently had a viewing with redbrick on the property member of the property team, Slawaka, who was very helpful in arranging and explaining the details of the property. The property itself was in great condition and well maintained.
5/5
GoogleReally happy with the service, Milo is so friendly and helpful
Hi Imogen. I'm really pleased to hear to have been happy with the service. I will tell Milo you have singled him out in your review too as I know he will be really pleased about this. Thanks again and have a great day! Matt (Director).
5/5
GoogleGreat service and communication throughout the process, would definitely use again if moving house and would recommend to anyone
5/5
GoogleI had a great experience working with Slawka during my property search. From the very first viewing, she was professional, friendly, and incredibly helpful. She communicated clearly and promptly throughout the entire process, making …
4/5
GoogleHarry was professional and helped us guide through our contract. Thank you!
Good morning Imogen. This is really great to hear! It can sometimes we quite a daunting procedure, but we have tried to make the application and contract process as user friendly as possible, and with guidance from Harry it is good to learn that you are finding the process manageable. We are always here to help so simply get in contact should you need any further assistance. Many thanks, Matt.
5/5
GoogleThe tenancy signing went great. Milo was extremely helpful and competent.
Good morning Shan, many thanks for taking the time to write these kind words. I will definitely let Milo know you have singled him out for his customer service. He looked to be doing a great job when I left the office yesterday. Have a great day, Matt (Director).
5/5
GoogleIt’s our first time looking into letting our property. Really helpful and informative first meeting with Antoniya who clearly explained the services and how things work. Very personable and great quick responding. Looking forward to working with Redbrick.
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Yes. Redbrick Properties, Leeds won Gold in The Trusted Agent 2026 awards.
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