1/5
GoogleCustomer advisors are awful. Called them to enquire about properties and the guys goes “nothing” to every question i asked. No manners. Didn’t even try to ask me when I’m looking to move etc. worst experience 0 star .
Trusted Agent profile · Leeds, West Yorkshire
Oasis Properties Leeds reviews
★★★★★
154 reviews across 2 platforms
39 Otley Road, Headingley, Leeds, West Yorkshire, LS6 3AB
Oasis Properties's office in Leeds, West Yorkshire, at 39 Otley Road, is rated 2.4 out of 5 across 154 reviews on two platforms, including 140 Google reviews rated 2.3.
Reviews
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
Google1/5
GoogleWorst landlord company I ever stayed with. We payed a lot for a house which turned out to have mould then a leak and nothing was done about it. Awful company which has no interest in helping tenants. Would strongly recommend anyone to stay clear of the letting agency and would have loved someone to tell me this before hand.
5/5
GoogleI have been dealing with Oasis as a sub contractor for many years and have always found them to be honest and reliable, they seem to get problems sorted out very quickly and the owners are always respectful to all. There are many other companies I work with but are not as good as Oasis. Yours faithfully Mr Neil Sowerby
1/5
GoogleRude, non responsive and made the negotiation of not having to pay the last months rent because of COVID just to retract the offer last minute, and are threatening to get solicitors involved in the next 24 hours. Relatively nice properties but come with loads of maintenance issues and expensive for what you get. Avoid.
1/5
GoogleRude, non responsive and made the negotiation of not having to pay the last months rent because of COVID just to retract the offer last minute, and are threatening to get solicitors involved in the next 24 hours. Relatively nice properties but come with loads of maintenance issues and expensive for what you get. Avoid.
1/5
GoogleHave had two sets of keys between the three of us after a month of moving in. They haven’t sorted mould in rooms or any of our problems. They have used my name on a bill that can affect my credit score without permission and are refusing to sort it out. Awful business
1/5
GoogleUseless at replacing things quickly. Tried to take money from us for, "Cleaning Costs" despite the flat looking 10x better than the state we got it in.
Agent replied
Hi Fred, perhaps you can call the office to give us the address that you were in.
5/5
GoogleExcellent landlords, really helped me out in a time of need, and the staff are all so nice and friendly. would defiantly recommend!
Agent replied
Hi Karina, that's really good to hear. We hope everything is ok with you. The Oasis team
1/5
GoogleAt time of writing have had no heating for 2 weeks. No hot water for 3 days. Oasis dropped off 3 heaters rather than actually fixing anything - one doesn't work, one is a fire hazard (sparks shooting out the plug), and the other couldn't warm a cupboard. Avoid at all costs.
1/5
GoogleAwful. Had rodents all year and they didn’t sort it. Rodent deterrent in the kitchen with rat poison under counters yet they claim this have never been a problem. Would never recommend and feel sorry for the next tenants.
5/5
FacebookBeen with Oasis 2 years, they've been absolutely excellent, can't fault their customer service. Whenever we've asked them to fix any problems they have been and sorted it out the same day. Would highly recommend them to anyone in Leeds as they are reliable and the properties I've had have been really nice for student places
5/5
GoogleAlthough we did not sign with Oasis, we had a very positive experience with viewings with Danielle, who put in so much effort with us, she had brilliant communication and was very patient after lots of viewings!! All the staff we came into contact with seemed very friendly! Thank you!
1/5
GoogleOverall ok throughout the year, but tried to tell us they'd sent us our deposit back when they hadn't, and required a month of chasing to finally have it returned... Basically lied to us...
5/5
FacebookOasis properties are undoubtedly the best property agents for student housing in Leeds. We have been with them for a year and are so happy with the house we have signed again for next year. If you're looking for quality housing and a responsive service then these guys are your best option!
1/5
GoogleAbsolutely disgusting, heartless people. They would prefer you to die from black mould than sort it. SWEARING at customers. Gross.
1/5
GoogleDont rent from these cowboys Awful company Called the emegency line to report a break in and the guy on the phone just laughed at me and was very rude
1/5
GoogleAvoid at all costs - awful staff and service that leave you living in a rodent infested house. Feel sorry for whoever's living at 2 regent terrace next year
1/5
Google"If Hell had an estate agents, Oasis would be it..."
Agent replied
Hi Jamie, perhaps you can call the office on 0113 230 6522, to discuss this further, so we can get a better understanding of what went on.
5/5
Googlethis is a really good company, and friendly - very friendly would recommend!
Agent replied · 30 July 2023
Hi we are glad you had an enjoyable experience.
5/5
Googlethis is a really good company, and friendly - very friendly would recommend!
Agent replied
Hi we are glad you had an enjoyable experience.
5/5
GoogleAny maintenance problems sorted within days, sometimes hours. Made renting from them a breeze! What a ride
5/5
Googlevery pleasant experience so far! had our doubts due to previews reviews, however any problems that we have had have been sorted almost immediately.
5/5
GoogleHighly recommended, great service, many thanks.
Agent replied
Hi Shelley we are very pleased that you had a good experience.
1/5
GoogleThis is the most TERRIBLE letting agent i have come across. Useless people who just want your money and not bothered about issues that have been addressed. Needs to be closed down !!!!! DO NOT USE !!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Oasis Properties Leeds
How many reviews does Oasis Properties Leeds have?
Oasis Properties's Leeds office has 154 reviews across two platforms: 140 on Google, 14 on Facebook.
What is Oasis Properties Leeds's rating?
Oasis Properties Leeds is rated 2.4 out of 5 across all 154 reviews, and 2.3 out of 5 on Google from 140 reviews.
Where is Oasis Properties's Leeds office?
Oasis Properties Leeds, 39 Otley Road, Headingley, Leeds, West Yorkshire, LS6 3AB.
