Trusted Agent profile · Leeds
Verified
★★★★★
2,832 reviews across 2 platforms
113 New Road Side, Horsforth, Leeds, LS18 4QD
Part of Manning Stainton, see every office.
Manning Stainton's office in Leeds, at 113 New Road Side, is rated 4.8 out of 5 across 2,832 reviews on two platforms, including 415 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Manning Stainton won in 2026.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
TrustpilotGood communication. Quick service
Deborah at the pudsey branch and Yvonne were both friendly, professional and efficient and helped the purchase of our home proceed at pace. Will be looking to use Manning Stainton if we ever come to sell.
5/5
TrustpilotBriony gleadhill has been an excellent…
Briony gleadhill has been an excellent property manager. Any issues I've had have been dealt with swiftly. Briony has been lovely to deal with. A credit to manning Stainton.
5/5
GoogleI received great service from Manning Stainton. Lesley Alexander worked very hard on managing our move and I was very impressed by the frequency and quality of updates that we received from her.
Thank you so much for the kind words. We are so happy to of found you a buyer. Hopefully all goes well with the progression and if you need us for anything just give us a call. … More
5/5
GoogleExcellent service from start to finish, all staff but in particular Francesca and Simone are so professional but friendly too. Nothing was too much trouble, they kept us fully updated with developments. House selling is a stressful time …
Thanks for your review Deborah
5/5
TrustpilotIt's about the promptness shown and the…
It's about the promptness shown and the trust which Briony has shown through her response for any query or problem occured at the house where we are living. She does her job with extreme care and empathize the situations. Thankyou Briony and Manning stainton for having such wonderful associates.
Thank you for your review about Briony. We appreciate the feedback.
5/5
TrustpilotBryony was really helpful and…
Bryony was really helpful and welcoming. She answered all our questions and showed us everything we wanted to see! Really happy with how the viewing went! Thanks so much
5/5
TrustpilotGreat first impression from Manning Stainton
Great first impression from Manning Stainton, I called Thomas Cloughhe a lovely person, because I want to rent a house, and he sent a very clear email that preserved the rights of both the owner and the tenant. I liked the accuracy and clarity. Thank you for that and I am very keen to complete my application to rent that house.
Thank you for your kind review!
5/5
TrustpilotReally smooth experience buying my…
Really smooth experience buying my first home. Charlotte Poutney in particular was really quick to respond to all the questions I had and communicated everything really clearly. It made what could have been a stressful time a little more comfortable. Big thanks to the team
Thank you so much for your excellent review Alex! I hope you will be very happy in your new home!
5/5
TrustpilotCustomer centred professional service
I engaged Manning Stainton Estate Agents Wakefield based on my previous positive experience with the company.
5/5
TrustpilotThe lady was lovely who showed me round
5/5
TrustpilotGemma & Rochelle have been outstanding…
Gemma & Rochelle have been outstanding moving managers. I made a purchase and was jealous at how well thier client was been cared for whereas my agent was stoic and mostly non involved. From the deepest chamber of my heart THANK YOU LADIES
We're so glad to hear about your positive experience with Gemma and Rochelle. It's wonderful to know they went above and beyond to make your move a smooth one. We appreciate your kind words and will share your feedback with the team.
5/5
TrustpilotWe've had a great experience renting…
We've had a great experience renting from Manning Stainton. Louis Craggs has been really efficient and helpful and we've been well looked after. After having some bad experiences with landlords and letting agencies I can safely say that Manning Stainton have been the best by far.
5/5
TrustpilotGreat experience
I had a great experience using Manning Stainton as my agent to sell a property. They were very open and forward with communication. The move manager was great too, Yvonne clearly wanted the best for all parties. Would absolutely use this branch again and would recommend them to anyone in the area.
Thank you for taking the time to leave a review. We are all very pleased to hear you had such a good experience with us.
5/5
TrustpilotCharlotte Poutney was great.
Charlotte Poutney was great.Whenever I called or emailed, she replied straight.Thanks Charlotte.
Dear Mr Akhundzada, Thank you for taking the time to leave a review for Charlotte. We really appreciate it. Amy and The Headingley Team
5/5
TrustpilotThanks to Yvonne who couldn’t have been…
Thanks to Yvonne who couldn’t have been more helpful.
Thank you for you review. I'm sure Yvonne will be very happy to see this
5/5
TrustpilotFantastic
We bought a house that were selling with Manning Stainton. The guys were great especially Charlotte Poutney our move manager who was fantastic and helped us every step of the way. She went above and beyond for us and we can’t thank her enough.
1/5
TrustpilotSketchy due dilligence
Began sale of my house end of June. Still hasnt gone through. Buyer awaiting third mortgage application mid October. This wasn’t the person Mannings Wetherby told me was the true buyer. No response to complaint at Head Office. Now lost the property I was buying. So another couple totally let down. Update: reply from Mannings received on Trust Pilot - telling me to contact Clair Frieze. I did. Two weeks ago. No reply.
We are really sorry to read your review and can appreciate this situation must be extremley frustrating. We can assure you that every buyer we agree a sale to has the full due dilligence conducted on them but sadly there are occassions where a buyers position changes through the course of sale or there can be issues with their mortgage once it passes through the lenders internal processes. This is never as we would have intended. In repsect of any complaint please can you resend this to clare.frieze@manningstainton.co.uk and we will take a further look into what has happened.
2/5
TrustpilotPoor communication
We didn't hear anything for weeks after agreeing the sale of our home. When calling, we would be told our agent wasn't available and we would get a call back but the call never came. Our solicitor also struggled with the agents lack of communication.
We understand your frustration with the lack of communication during the sale of your home. We strive to provide excellent service and are disappointed to hear that your experience fell short of your expectations. We value your feedback and will use it to improve our communication processes. If you would be happy to give me further detail I would appreciate an email to benjamin.banks@manningstainton.co.uk
5/5
TrustpilotVery good
Debbie is very professional and helpful
Hi Charlie, thanks for the 5 star review!
5/5
TrustpilotSuper Fast Process. We found the entire process was dealt…
We found the entire process was dealt with professionally, efficiently and courteously.
5/5
TrustpilotFantastic estate agents, wouldn't hesitate to use again!
We just completed on our first home purchase and Manning Stainton were super helpful and professional throughout. From the initial viewings to getting all of the negotiations and paperwork sorted, we've been impressed with the level of service and support received. We'd like to mention Macy specifically for her outstanding help from the branch, and Claire Hale who was our case handler for getting the completion over the line. Both are highly professional and were supportive throughout the whole process. We wouldn't hesitate to use Manning Stainton again!
5/5
Trustpilotselling and buying
from selling our house to relocating to a new property manning stainton were first class at communicating and keeping us up dated with every new step of our journey,we would especially like to give charlotte poutney a big thank you for all her help and keeping us well informed every step of the way,x
Dear Mr Durham, Thank you for taking the time to leave Manning Stainton and Charlotte a review. We really appreciate. Wishing you many happy years in your new home. Kind regards Amy
5/5
GoogleCurrently in the process of purchasing a property within Manning Stainton Estate Agents, Horsforth. It has been a great experience so far. We are dealing with Macy who has been great! Fast communication and regular updates made each step of the way. Thanks again!
Hi Reece, thanks for the kind words - all the best👍 …
5/5
TrustpilotJanice Freeman showed me around a…
Janice Freeman showed me around a fabulous bungalow. She was very professional bubbly whilst showing me around. Thank you Janice you are a credit to manning staintonsHayley
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Manning Stainton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Yes. Manning Stainton won Trusted Agent in The Trusted Agent 2026 awards.
