Trusted Agent profile · Leeds
Verified
★★★★★
2,835 reviews across 2 platforms
113 New Road Side, Horsforth, Leeds, LS18 4QD
Part of Manning Stainton, see every office.
Manning Stainton's office in Leeds, at 113 New Road Side, is rated 4.8 out of 5 across 2,835 reviews on two platforms, including 415 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Manning Stainton won in 2026.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
TrustpilotI've had a brilliant service so far and…
I've had a brilliant service so far and have felt supported throughout the process. In particular I would like to thank Macy at the Horsforth branch who has been very helpful and efficient giving really good customer service.
5/5
TrustpilotExcellent estate agent
Excellent sevice throughout our sale. We were dealing with Holly who was always very friendly, communicated regularly with us and was very efficient with what she did
5/5
TrustpilotMannings have been wonderful
Mannings have been wonderful, dedicated, compassionate, knowledgeable and have proved their worth by selling my property.
5/5
TrustpilotSeamless experience
Seamless experienceAs a first buyer we were a little scared, but the Agent handling our case kept us informed on a regular basis.When we went to pick up the keys, Manning Stainton also had a bag of goodies ready to congratulate us for the purchase of the house. This was a lovely touch.
Hi Constance, thanks for the great review! Glad you enjoyed the bag of goodies too. All the best in your new home.
5/5
TrustpilotThanks to Zaini!
Thanks to Zaini and the whole Manning Stainton group for all the helping me with the purchase of my first home.Zaini was incredible at keeping me updated with everything that was going on particularly when solicitors were being frustrating, which eased all my anxiety.Thanks again for all your hard work!
5/5
TrustpilotZaini Julie and all the team members…
Zaini Julie and all the team members I’ve dealt with have been extremely helpful and supportive throughout the process of selling my home They have kept me fully updated at every stage and have been professional throughout I would recommend them to anyone looking to sell or buy a property
Thank you for your kind words. We are thrilled to hear that you had a positive experience selling your home. We strive to provide our clients with the best possible service and we are glad that our team was able to support you through every step of the process.
5/5
TrustpilotManning Stainton have been amazing!
Manning Stainton have been amazing from start to finish! So glad i went with them ,i was going to go with the free online Agents...but Manning were worth every penny! kept me informed at every stage, always on hand, the sale has gone through with no probs ..My advice is if you are selling a house, go through Manning Stainton, you will be so glad you did!
Thank you Martin for the kind words and the 5* review.
5/5
TrustpilotI had an all-inclusive great experience…
I had an all-inclusive great experience with Shriya Patel while arranging our tenancy at Sherburn Gardens.
5/5
GoogleKatie and the team have helped me greatly, they understand what I want in a property and have shown me some great ones! They’re very welcoming and offer great insight into the area!
Hello Sar Thank you for taking the time to leave a positive review. It is a pleasure working with you on finding your perfect home! Kind Regards All the team at Kings Group, Tottenham
3/5
TrustpilotOur experience with Manning Stainton
A bit late on the review, but we rented a property through Manning Stainton and overall it was good. The moving in process wasn't the best as we dealt with one way communication, which meant the process was a few weeks longer than we were promised. Our moving out process was similar to this in which we were given a few hours notice for viewing times. Even when these times were agreed, Manning Stainton would come an hour early and let themselves in without knocking or notifying us; even when we told them somebody would be in the house.The renting period was fine overall and the review might be a bit harsh, but it could be worse if not for Briony Gleadhill. Briony sorted all our leaving docs and deposit and that was the smoothest part of the renting process for Manning Stainton. We were grateful for Briony's help and can understand why many of the other reviews mention her as well.
5/5
GoogleJoe has been really helpful during my purchase of a property. He’s always on hand to help- anytime of the day and week
Hello Jess Thank you for taking the time to leave your positive review. It is a pleasure working with you on the purchase of your new home. Kind Regards All the team at Kings Group, Tottenham & Haringey
5/5
TrustpilotBriony was excellent
Briony was excellent. She kept us up to date throughout the entire process and was very helpful. Would definitely recommend Manning Stainton
Thank You
5/5
GoogleI recently bought a flat in Tottenham where Michael Vidas (Sales Negotiator) represented the sellers. The team was very commercially minded and worked hard to get the sale through as efficiently as possible, and they really helped facilitate communication between the different parties to avoid hold ups. Really appreciated working with such a responsive agent.
Hello Sarah Thank you for your kind words in your review. It was a pleasure working with you. Kind Regards All the team at Kings Group, Tottenham & Haringey
5/5
GoogleAfter finally receiving keys for new property I would like to thank the staff at New Roadside. Especially Francesca who I dealt with the most. She was very professional and always cheery. She helped us through a very difficult purchase due …
Thanks for your review Steven
5/5
TrustpilotViewing Review
Janice showed us around the property. It was our first viewing and she made us feel very at ease straight away and was very informative:)
5/5
TrustpilotCharlotte Poutney was fantastic through…
Charlotte Poutney was fantastic through out the entire process made its a dream.
Dear Jordan, thank you for taking the time to leave a review. We really appreciate it. Kind regards Amy and The Headingley Team.
5/5
Trustpilotslick and adaptable approach
attentive helpful and provided an all round service with team members specialising in certain element of the conveyance process from initial approach to marketing to conveyance and completion. this worked surprisingly well!! Apologies forgot to give a thumbs up to Jenny who did a fab job guiding my newbie buyer through the process!
Dear David, Thank you for taking the time to leave a review. I know Jenny worked very hard on the file and was very happy when we completed. Hope you are settling into your new home. Kind regards Amy and The Headingley Team
5/5
Trustpilot5 star lettings service from Evie
I moved agents from another letting agent due to lack of service and I must say how impressed I was with Evie Longley at the South Leeds Lettings office, absolutely excellent service , really informative along the way and so pleasant to deal with - well done guys looking forward to using you again.
Hi Oliver, really great to read of your positive experience having switched from another agent. Thank you for taking the time to recognise Evie and we look forward to working with you in future! thanks, Andrew
1/5
GoogleDidn't turn up to an arranged viewing, didn't communicate after to apologise or re-arrange, despite me emailing the agent who failed to turn up. Even better, I thought let's give this a go again, attempted to arrange another viewing for another property and still waiting 3 days later for a call back to arrange a viewing. You would think you know your access arrangements when putting a property on the market or at least ring back to let people know with 3 working days. Beyond this, if you do complain and ask for the name of the member of staff your speaking with, they lie and tell you a different name. Says it all really.
Dear client, Thank you for your comment, the viewing you are referring to we have communicated previously, we did attend and waited half an hour. Unfortunately our staff member had another appointment to attend and was unable to continue to wait. We have details on another property you have enquired about and we are in the process of arranging a time for appointments. Our staff member has contacted you regarding this and has not been able to get through. Please do contact the Tottenham lettings office to secure your viewing time slot. We will of course continue to call to book a time in. Thank you Kind Regards Kings Group
5/5
TrustpilotHad an amazing experience with…
Had an amazing experience with Catherine Downs, the letting negotiator from the Leeds branch. She has been efficient, helpful and quick to respond to our questions. We have never rented before and after selling our house it’s all new to us so it felt quite daunting, however Catherine has made the process really simple and straightforward and super friendly too 😊 Thank you! Francesca Crook and Tim Rooke
Thanks so much
5/5
TrustpilotPhoebe and the whole team were great…
Phoebe and the whole team were great throughout my purchase. Great customer service, will use again.
5/5
TrustpilotI went to veiw a house this morning…
I went to veiw a house this morning with jan and she was absolutely amazing, answered all my questions throughly and was so lovely
5/5
TrustpilotGreat communication
Great communication, very fast transaction, always felt manning Stainton had our best interest at heart, and worked as fast as possible to achieve our goals
5/5
GoogleWould highly recommend. Everyone I dealt with was lovely, really helpful and professional, particularly Joanne Williams who got me through a long & tricky house purchase. I was kept fully informed at all times and always got help when I …
Thanks for your review Matt, glad you had a wonderful experience and enjoyed your moving box! All the best in your new home
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Manning Stainton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Yes. Manning Stainton won Trusted Agent in The Trusted Agent 2026 awards.
