Trusted Agent profile · Leeds
Verified
★★★★★
2,832 reviews across 2 platforms
113 New Road Side, Horsforth, Leeds, LS18 4QD
Part of Manning Stainton, see every office.
Manning Stainton's office in Leeds, at 113 New Road Side, is rated 4.8 out of 5 across 2,832 reviews on two platforms, including 415 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Manning Stainton won in 2026.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
TrustpilotZaini Miraj has been brilliant
Zaini Miraj has been brilliant. From accepting an offer right through to completion we have had weekly updates. She has kept the buyers and ourselves updated throughout. Couldn't have asked for anything more. Thank you Zaini.
Hi Julie,Thank you for taking the time to write these words about Zaini. She is fantastic and I'm so pleased you found her as fantastic as we do!Dan
5/5
TrustpilotLovely lady Jan who showed us around
Jan is a lovely lady who showed us around 2 properties on a Sunday. She is warm and welcoming and made us feel at home in the properties we visited.
We appreciate your kind words about Jan. It's wonderful to hear that she made you feel welcome and comfortable during your property viewings. We strive to provide excellent customer service and are glad that Jan was able to assist you in finding the right properties.
4/5
TrustpilotGood Service
Matt and Bel were very down to earth, easy to work with and provided a good service. The house sale went through without complication. Would use again.
We're glad to hear that the team were easy to work with and provided a good service. We strive to make the home buying and selling process as smooth as possible for our clients, and we're happy to hear that your experience was positive.
5/5
TrustpilotIsabelle Smith was very helpful
Isabelle Smith was very helpful and efficient with all the steps to rent the house. Our experience was very smooth from start to finish.I really recommend South Leeds Lettings.
Hi Antonio, great to hear you've had a positive experience with us and thanks for taking the time to recognise Izzy's efforts!
5/5
GoogleWe have been very pleased with the service we have received so far from Manning Stainton. They have responded quickly and efficiently to our emails. We have met Gloria on our three viewings and she was lovely. So positive and encouraging.
Thanks Jane, we are thrilled that you are satisfied with our service. Warm wishes.
5/5
GoogleThanks Michael Vidas for all your help, recommended
Hello Mr Malone Thank you so much for taking the time to post a review. Your feedback is greatly appreciated. Kind Regards All the team at Kings Group, Tottenham & Haringey
5/5
TrustpilotA huge thank you to Manning Stainton…
A huge thank you to Manning Stainton Wetherby, and particularly Claire Ward for managing my purchase. Excellent communication and work between all parties has helped the experience throughout. Also thanks to Angela and Louise for their work up front in vieiwngs and offers!
Dear MatthewThank you for the amazing review, we are so happy you had a great experience buying through us. Hope you are settling in well. Congratulations on your new home. Kind Regards Louise.
5/5
GoogleKyle and the team at the Horsforth branch were absolutely incredible. No request was too difficult, and thry provided timely and consistent updates. I was actually blown away by the level of effort and time they put into our purchase, and I can't recommend them enough
5/5
GoogleFantastic Work. Even though they were the agent of the folks I bought the house off and not paid by me, they were so helpful, so much more so than my own agent. Macy was totally on it, and fab through the whole process. Highly recommend.
5/5
TrustpilotManning Stainton South Leeds Lettings
Without the efficient team at Manning Stainton South Leeds Lettings the change of tenancy would have been so stressful! Melissa Mawhinney and Deborah Tooley were excellent, helpful, understanding and kept everyone informed throughout the process. Their hard work is to be highly commended.
Thank you for taking the time to leave us such a fabulous review! Wishing you all the best in your new home!
5/5
TrustpilotCharlotte is awesome.
We worked with Charlotte and it’s been an amazing experience. Charlotte was there when we looked around our dream home. We needed to sell ours and we weren’t getting many viewing so we agreed to move our sale over to her too. Charlotte not only sold our house promptly and helped us negotiate our purchase but she also kept us up to date through the entire process. At times I was getting updated from Charlotte before our solicitor even had chance to update us. I felt very looked after and knew I could discuss anything I needed with Charlotte. I wouldn’t hesitate to sell my house through Charlotte again and would highly recommend.
5/5
TrustpilotVery happy with the service I received…
Very happy with the service I received from this company. Particular thanks to Debbie Cundill-Hough for the friendly yet professional way she kept us informed every step of the way
Many thanks Keith for the review hope the process is a quick one for you
5/5
TrustpilotOur purchase
Manning Stainton are so helpful, friendly, and efficient. I dealt with Hannah Lund and Chloe Jagger who have been really proactive for us, and have kept us well informed on our matter.
Dear Sam, Thank you for taking the time to leave a review for Hannah and Chloe, they both appreciate it. Kind regards Amy and The Headingley Team
5/5
TrustpilotI was impressed with how I was always…
I was impressed with how I was always kept informed, both whilst the house was on the market, by Emily and then during the sales process by Meghan. Both were very helpful and professional at all times
Hi John, thank you for your lovely review of both Emily & Meghan. It's great to hear you were pleased with our work. Kind Regards,Andrew
5/5
TrustpilotMy experience from start to finish was…
My experience from start to finish was professional based on my first phone where I was given a lot of beneficial information on the process of them potentially marketing and selling my house. I came across Manning Stainton while searching for local estate agents on Google. I went a step further and checked out their reviews on trustpilot which helpef me make a decision on the top 3 estate agents to consider going with.I had never sold a house before so information which was provided to me over the phone had put manning Stainton in first place in a list of 2 other known estate agents.The professional lady who came out to do the valuation and take pictures for my house continued on the 5* service by explaining the steps of me selling my house with them and she always asked me if there's anything else what dhe could help me with.This gave me even more clarity.So I decided to cancel all my other appointments with other estate agents and go with Manning Stainton.As soon as my property went live within just a few hours, I received many phone calls each day to arrange a viewing. I wss given the full names of everyone who were coming to view my houseI decided to do all of the viewings myself because I have a dog which isn't so welcoming around strangers and I would arrange 10 minutes before each viewing that my dog be taken out for a walk by my 17 year old son. Which was a brilliant idea because many of the couples who came to view my house wasn't too keen on dogs.I did however move out of my house into my new home before my house had sold and even them Manning Stainton offered to take over and do the viewings because my dog was no longer in the property. I politely declined based on me enjoying doing the viewings myself and engaging in conversations with the potential buyer's regarding my house and the area Wakefield.My house sold on the 18th April 2023 I believe I put my house up forsale at the end of February or at the start of March 2023 (my apologies I can't remember the exact month without going through all my emails).After my house was sold Manning Stainton kept intouch via phone, text messages and emails.I would recommend this estate agent because they value their customers and provide a 5* service. I never needed to ring up their office for updates they always got intouch first.Thank you to everyone at Manning Stainton for making my first time of me selling my house hassle and stress free.
5/5
TrustpilotEfficient and Reliable Move Manager: Highly Recommended
I highly recommend Charlotte Poutney, who was my move manager at Manning Stainton. She was consistently responsive, communicative, and ensured that every detail was taken care of. I always felt informed and confident throughout the process. Great experience overall!
Dear Rebecca, Thank you for taking the time to leave such a lovely review for Charlotte. We hope you're really happy in your new home. It's such a great spot. Kind regards Amy and The Headingley Team.
5/5
TrustpilotKept up to date through all stages of…
Kept up to date through all stages of the sale process
Hi Kevin Thank you for your 5* review. It is great you have been happy with our service.
5/5
TrustpilotI needed to move at short notice
I needed to move at short notice. Evie Longley at Manning Stainton, South Leeds Lettings were an absolute pleasure to deal with. She made the whole process straight forward & less stressful than it already was. Keep up the good work!
Hi Jodie, thanks for taking the time to leave Evie such a lovely review. So glad you were happy with the service and good luck in your new home!
5/5
TrustpilotExcellent Experience
Excellent Experience from start to finish, Zaini made the whole process super easy and a joy to deal with. Big thank you to the whole team, I would highly recommend Manning Stainton to sell your property.
Hi Oliver,Thank you for such a wonderful review. I will pass on your kind words to Zaini. You were a pleasure to deal with throughout the process.All the bestDan
5/5
TrustpilotExtremely pleased and would highly recommend
Extremely pleased with our service from Manning Staintons. From start to finish we were kept informed, we had confidence in their abilities as a team and couldn’t have asked for anything better. Thank you to Laura and her team. Always professional and would highly recommend
Thank you David
4/5
TrustpilotCatherine has been helpful with our…
Catherine has been helpful with our moving in process, so have Tom and Sam at their office. We are very excited to move in today!
We appreciate your kind words about Catherine, Tom, and Sam. We're thrilled to hear that you've had a positive experience with them. We strive to make the moving process as smooth as possible for our customers.
5/5
TrustpilotVery good experience with Manning
Very good experience with Manning Wakefield. We had a complex chain so good communication was critical. The move manager Ann Rimmington in particular was great, very experienced, very informative and most importantly did a lot of the chasing.
1/5
GoogleExercise caution when dealing with this agency as they engage in deceitful practices. I was ensnared in their scheme and coerced into paying a holding deposit of £576 for a rental property. The manager's conduct has been uncooperative and confrontational, exacerbating the situation. Upon initially contacting this agency to inquire about renting a property and submitting my documents, I was taken aback by their demand for a £576 deposit. Trusting their credibility, I complied, only to face a lack of cooperation thereafter. Despite multiple attempts to communicate through emails, calls, and in-person visits to their office, I've encountered a continuous impasse. Furthermore, the estate manager adamantly refuses to refund my deposit, citing vague criteria that I supposedly failed to meet. It's important to note that paying for property viewings is uncommon in the UK. This crucial detail was conveniently omitted, leaving me feeling rushed and misled throughout the entire process. Despite their fraudulent practices, this agency continues to evade accountability and remains unresponsive, leaving me in a distressing predicament.
Hello Thank you for your review, we are very sorry to read that you are not satisfied with the service. We can assure you we are not fraudulent, our lettings director has looked into this fully and has sent an email reply to your complaint, fully outlining our position and reasoning behind not being able to proceed in letting a property with yourselves. Your deposit has not been fully retained, this is incorrect. Please do review our response on your emails and communicate in the correct way going forward Thank you
5/5
TrustpilotExcellent service from the begining
Excellent service from the beginning. Ours was a unique property to sell and Debbie was extremely professional, gave us an honest understanding of the kind of buyer we needed. Was friendly and helpful, promptly answered every query we had.
Many thanks for your review Susan. We were delighted to help you with the sale of your property. It is such a one-off, especially with those lovely views! Best wishes from John and the team at Pudsey
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The Trusted Agent 2026 results for Manning Stainton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send Manning Stainton a message.
Yes. Manning Stainton won Trusted Agent in The Trusted Agent 2026 awards.
