Trusted Agent profile · Leeds
Verified
★★★★★
2,832 reviews across 2 platforms
113 New Road Side, Horsforth, Leeds, LS18 4QD
Part of Manning Stainton, see every office.
Manning Stainton's office in Leeds, at 113 New Road Side, is rated 4.8 out of 5 across 2,832 reviews on two platforms, including 415 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Manning Stainton won in 2026.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
TrustpilotGemma and Rochelle were incredibly…
Gemma and Rochelle were incredibly supportive and helpful throughout the buying and selling process. I don't think I would have survived without them. They always kept in touch and returned calls and did everything they could to keep the process moving.
5/5
TrustpilotDebbie is absolutely amazing
Debbie is absolutely amazing. She made my move as smooth as possible with no stress and nothing to worry about! Everything was done super quick and accommodated around my schedule😊
Thank you for the excellent review! Wonderful to hear Debbie has done such a good job for you.
5/5
TrustpilotAmazing!
From the moment our property was listed with Manning Stainton the people in the office were great. Feedback was prompt and viewings were booked efficiently. Once our property was sold we were appointed a Move Manager. What can I say, Zaini Miraj was amazing! She was always available to talk to, often doing the work that our solicitor should have been doing.If you are considering listing with Manning Stainton, do it!
5/5
TrustpilotTaleb - Excellent Property Manager
Taleb is efficient, professional and keeps me informed. He looks at a problem from all angles before deciding the best course of action. He is unfailingly polite and calm in all our dealings. He is a credit to Manning Stainton’s.
Thank you for review. I'm glad you're happy with Taleb service!
5/5
TrustpilotVery impressed
I am in the process of selling my house and so far I have been extremely impressed with all the staff who I have had contact with. I have received really regular updates about viewings, and when they said we’d review the listing in 3 weeks, they did. They have provided timely advice which resulted in 2 offers and the sale is currently underway - so fingers crossed it goes smoothly! I would definitely recommend Manning Stainton.
Hi Clare, so great to read such a positive review of our service so far and lets hope we can get the sale completed for you as quick as possible! Thanks for taking the time to share your positive experience.
5/5
GoogleJoe Bartlett was a top estate agent. He invests in his clients, is accountable and transparent. He was a pleasure to work with during a less than easy house sale and I would recommend him to any prospective employer or client to get the job done.
Hello William Thank you for taking the time to leave your 5 star feedback. It was a pleasure working with you, and we would like to also thank you for all your patience and assistance throughout the sale. Kind Regards All the team at Kings Group, Tottenham & Haringey
5/5
TrustpilotThank You
Right from my first contact about viewing a property there was no pressure or pushiness, great flexibility of viewing times & 2 incredibly cheerful & chatty agents to show me around. My absolute thanks goes to Joanne Williams who then guided me through the process chased solicitors, kept me updated regularly, chased when I forgot to chase & above all is a lovey lady who never tired of my ridiculous questions & explaining what at times felt like a foreign language! Joanne Is professional in every sense & I genuinely felt looked after & reassured. Buying a home on my own for the first time has been a nerve wracking experience but whoever I spoke to at branch was friendly, approachable & happy to help, providing me with any information I needed.Thank you - you’ve certainly prevented some grey hairs!
Joanna, what an absolutely lovely review of our service, we are so pleased to hear that you appreciated the full team, especially Joanne. We are very proud of our personal service and do try to help people to move as stress free as possible. We wish you all the best and good luck and thank you for your business.
5/5
TrustpilotWe are happy to with this come things…
We are happy to with this come things sorted out fastly and smoothly. Ann Remington the lady guide us v politely and discussed things in detail with her over all experience with this company great and hectic free thanks.
2/5
TrustpilotAdded no value- waste of money
I really don't understand what I paid for.No major mistakes, but lots of small issues, lack of added value and total lack of self-awareness that the service was poor/average at best when they excitedly asked "please leave us a review it would really be appreciated :)"....if I had provided such sub-standard service I don't think I would be begging for reviews...but that's the point they don't really realise how disappointing their service is.So here it is...the review you asked for.- Really added no value, and appointments people wanted to view could take 5-10 days for your agents to have availability so ended up showing people myself- They provided viewers wrong viewing times and we lost a viewing because of this- Ringing me to ask me questions I have already answered on multiple occasions- During sale, I heard updates from my SELLER'S estate agent about an issue on my sale from info gathered from MY solicitor before Manning seemed to know about it, not proactive or on it at all- Constantly dealing with different people (hence issue above) - most of them young and inexperienced- Delay with my sale they didnt seem to know about or actually do anything to address (another one I heard from my seller's agent rather than MS)- Ended up speaking to my buyer directly (again Mannings unable to add any value) to resolve questions as it was just draggingProperty we bought was from another local estate agent. We dealt with same agent from viewing to completion so he knew what was going on and could answer questions quickly, was more engaged with our sale than MS were. This lot had to keep ringing me or asking each other, generally pretty clueless.The amount I was involved, I might as well just sold on Purple Bricks. Would have been easier and cheaper.In summary, pretty pointless contribution I just paid over £3500 quid for
Hello Aaron, Thank you for taking the time to leave a review I'm disappointed to hear you haven't had a positive experience with our Oakwood team. Please could you contact me directly with some further information including the property address on either my email clare.frieze@manningstainton.co.uk or 0113 2582657. Kind RegardsClare FriezeHead of Sales
5/5
TrustpilotTaleb - great communication
Taleb recently took over property management for the house we rent and has been very responsive and persistent with sorting things we’ve needed help with. He’s friendly and professional and wants to help. Thanks Taleb!
Thank you so much for your review. I'll make sure to let Taleb know.
5/5
TrustpilotMany thanks to Lesley and the team who…
Many thanks to Lesley and the team who provided an excellent service. Was always kept updated throughout the process by both emails and phone calls. Always friendly and professional.
Thank you for you lovely review Karen. Best wishes from all the team
5/5
TrustpilotThe lady showing us round was friendly…
The lady showing us round was friendly and chatty. She was really knowledgeable and had great advice about bedroom layouts etc. We left feeling really positive and applied for the property on the walk home.
5/5
TrustpilotGreat communication
I had a particularly difficult sale and worked with both Becky and Phoebe - both were really helpful and easy to contact throughout. They both made the experience really pleasant rather than stressful!
5/5
TrustpilotVery Straightforward
The letting agent Isabelle Smith has been a pleasure to work with, very friendly and always responds quickly. It has made the letting experience very straightforward.
Thank you for taking the time to leave a great review, so pleased to hear Isabelle has done a great job for you.
5/5
TrustpilotVery professional and courteous service…
Very professional and courteous service provided by all starting with the initial visit from Lee in January. Millie in the Wakefield office was very pro-active in arranging viewings and kept us regularly updated.Move manager Ann went above and beyond our expectations, helping us through an especially stressful time due to multiple changes to completion dates.
5/5
TrustpilotMegan was brilliant
Megan was brilliant, so understanding and supportive every step of the way. She knew what mattered and did her very best to make it happen. Would highly recommend.
Hi Nicola, great to hear you were happy with the service and Megan in particular. Thanks for the great review.
5/5
TrustpilotGreat service & support
Manager Louise from their wetherby office was very helpful & gave us useful information on the initial visit as well as a fair & realistic valuation,she had excellent backup from sales negotiators molly,Claire & james as part of the pre sales team who kept us informed after each viewing also clare from the Leeds office who kept us informed of progress after the sale was agreed.between them all they made a stressful situation less stressful & I would have no hesitation in recommend them to anyone looking to sell their property.Great job Louise & your team,thank you,Hayley & David.
Dear David & Hayley Thank you for kind words, it was a pleasure dealing with you both and we are over the moon that you were pleased with our service, we really enjoyed the biscuits too! Thank you again and good luck luck with your new home. From All the team at Wetherby.
5/5
TrustpilotYvonne is extremely professional at her job…
Yvonne is extremely professional at her job.shes very caring understanding and a lovely lady. She explained everything to me during my house sale & move, and went above beyond. Yvonne is an excellent asset to manning Staintons.
Thank you for the review. Yvonne is a great asset to our team and I'm sure she'll be delighted to hear you felt this way.
5/5
GoogleRohman’s customer service was absolutely amazing and outstanding. He went above and beyond in every aspect and was so knowledgeable and professional. Fantastic agent!
Hello Marta Thank you for your kind feedback. Great to hear you r experience with our Tottenham Branch has been a positive one. … More
5/5
TrustpilotI recently sold my property with…
I recently sold my property with Mannings. I am not a regular review writer but after the fantastic experience I couldn't not.Right from the initial valuation, the simple fee structure and signing up process, to the comms, managed viewings and closure everything was well above expectations. All the staff were excellent but in particular my main contact Karly Bibby.I feel like I have got total value for money and the whole experience has been made easy for me.
Hi Kevin, thank you so much for taking the time to write such a lovely review, we really appreciate it and Karly is delighted. Kind regards, Helen
5/5
TrustpilotGreat service
Jack and the team at Manning Stainton were very professional, friendly and helpful in assisting us with the sale of our property and I can highly recommend their services.
Hi Sara,Thank you for your 5* review!Best wishes for the future.The Guiseley Team.
5/5
TrustpilotBrilliant!!…
Annabel was fantastic in terms of the support and advice provided for me during the purchase of my property.Thanks so very much!!!
We're thrilled to hear about your positive experience! It's wonderful to know that Annabel provided you with such excellent support and advice during your property purchase.
5/5
TrustpilotGreat friendly staff
Great friendly staff. Fast responses and quality services provided. Chloe was very helpful and played an important role in getting things moving fast with our purchase .
Hi Angelos, thanks for sharing your positive experience with us. Congrats on your purchase!
5/5
GoogleManning Stainton marketed the house at a higher price than the other estate agents who provided a valuation and then got 40k more for it on top. Simone was awesome throughout and I'd recommend her in particular at the Horsforth branch.
Hi Adrian, Thank you so much for a lovely review. So glad Simone was helpful for you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Manning Stainton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Yes. Manning Stainton won Trusted Agent in The Trusted Agent 2026 awards.
