Trusted Agent profile · Leeds

Linley and Simpson Leeds reviews

4.8

★★★★★ Excellent

2,149 reviews across 3 platforms

1, Dock Street, Leeds, LS10 1NB

Linley and Simpson's office in Leeds, at 1, is rated 4.8 out of 5 across 2,149 reviews on three platforms, including 256 Google reviews rated 4.1.

Google logo

4.1 / 5

256

Reviews on Google

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

1,891

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Trustpilot

House Viewing

Megan was really helpful when I called up to ask for more information about a rental property. She mentioned that the property had lots of viewings but would call if there was a cancellation and she did just that and I could go for a viewing after the weekend. I viewed the property today and Megan met me at the property and was super friendly and knew everything about the house.

Rebecca · 1 July 2024

Agent replied · 24 August 2024

It was a pleasure to be able to help you Rebecca, thank you very much for the kind feedback!

5/5

Trustpilot

I’m very happy to recommend Bailey…

I’m very happy to recommend Bailey Field\. From the moment I contacted him, he was extremely helpful, professional and easy to deal with\.

David · 20 September 2026

5/5

Trustpilot

Excellent Service

I had a problem with a leak at an ex-rental property which you are now selling for me. I contacted your branch in Beverley and I spoke to Jemma, who is dealing with the sale and has been extremely helpful with all aspects of the sale. She put me in touch with Stacey who recommended an emergency plumber who contacted me within a few minutes and resolved the problem that day. Brilliant service all round thank you!

Mr · 7 March 2024

Agent replied · 24 August 2024

Thank you Simon for your fantastic review. It has been a pleasure looking after you throughout the process. Myself and Stacey are so pleased you managed to get the leak sorted so quickly. Fingers crossed for a smooth exchange and completion.

5/5

Trustpilot

Long term letters

We have rented properties previously from different companies and not had the great service we have with Linley and Simpson. Our property manager Sally tries her best to liase with our landlord and us as tenants to achieve the best possible outcome for both parties. Sally is a very friendly lady and always responds to any issues that may arise within a short time frame. Thankyou to the team.

Samantha · 31 July 2024

Agent replied · 24 August 2024

Thank you for a lovely review, it’s always a pleasure attending your lovely home!

5/5

Trustpilot

Since taking over the letting of the…

Since taking over the letting of the property, Linley & Simpson have been a great help in identifying any issues that need resolving and how that can be done, Sally Bird has been a great liaison in this matter treating me with respect and dignity while also getting things sorted for me, in an area I find uncomfortable to manage (on a personal level) at the best of times.

Alex · 30 July 2024

Agent replied · 24 August 2024

I understand it’s a challenge for you, and you’ve worked really hard. It’s a great compliment that we’ve worked well together and I hope we can continue.

5/5

Trustpilot

Excellent Communication Throughout the Process

My husband and I are over the moon about our new home, and we couldn't have done it without Kieran Smith's fantastic help. Kieran was always there for us, no matter how small or silly our questions were, and he kept us in the loop every step of the way. We recommend Kieran and the team from Linley & Simpson to anyone looking to buy or sell a home - they are the best!

Jessica · 30 April 2024

Agent replied · 24 August 2024

Thank you for your kind words Jessica, we hope you enjoy your new home. All the best, Team Headingley

5/5

Trustpilot

Stress free

Myself & my family have been through a great ordeal recently and getting ourselves a little home was more than needed. Emma boot has made this entire process stress free, always an email / call away whenever we had any questions, I cannot express my gratitude enough for all her help in getting us our little home. I would also like to thank Jordan who originally viewed the property with us. Many thanks, Leanne & Liam Lynch

Leanne · 29 February 2024

Agent replied · 29 August 2024

Leanne we are so glad that Emma has helped and supported you, good luck in your new home!

5/5

Trustpilot

Thank you Kelly!

I’ve been very impressed with L&S since the start of our relationship. This is down to Kelly, who has been exceptional from our first conversation. It’s a challenge to find attentive and proactive agents, but Kelly’s communication has been key to a successful and rapid tenancy for my flat in Derby. She’s also managed the landlord/tenant relationship and engagement seamlessly, with all parties happy. Thanks Kelly!

Matthew · 14 September 2024

Agent replied · 27 October 2024

Thank you for using and trusting the Sheffield office to manage your property for you. A wonderful review for Kelly, thanks again!

5/5

Trustpilot

Recommended letting agents!

We have been letting out our flat in Leeds for a number of years now using Linley & Simpson to manage the property, and have always found them excellent. Thank you to Spencer, who dealt with the last tenant changeover, he kept us fully informed and was professional throughout. We feel confident we can leave it with them to complete everything correctly and competently. Would highly recommend their services. G & C

Gareth · 29 May 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave such positive feedback. Without our landlords we would have no business, so it's great to get feedback that we are hitting the service markers you need us to, consistently.Many thanksSpencer

5/5

Trustpilot

Ebony’s excellent customer service

The customer service received from Ebony has been excellent from start to finish! We were coming to the end of our tenancy and she was on the ball from the get go, replying to emails efficiently and handling any questions I had or queries regarding the deposit etc. I would highly recommend Ebony at Linley & Simpson for the great service she provided and her friendly and approachable demeanour. Thanks again!

Laura · 13 June 2024

Agent replied · 24 August 2024

Hi Laura, I’m so pleased you are happy with the service I have provided you. I wish you the best moving forward and you know where we are if you find yourself requiring another rental property in the future.

5/5

Trustpilot

Quick, Friendly and Supportive

Chelsea and Ellie made quick responses to view requests and emails, gave friendly and personal guidance to the tenant application & referencing process new to me. Honest answer to other viewing requests so I could gauge how quickly I needed to apply. Extended dates when I had problems submitting documents. This company have excellent links to reasonably priced firms providing everything I need to move in hassle-free. Thank you so much. (Tina)

T · 25 May 2024

Agent replied · 24 August 2024

Thank you so much for leaving a review Tina- it was really lovely meeting you and we are very pleased to have found you your new home - all the best with the move!

5/5

Trustpilot

I have been in this property 4.5 years

I have been in this property 4.5 years, in which time Will Stipetic has been my property manager… Nothing is ever too much effort for Will, if I have ever had a problem, query or needed assistance he has always resolved them as soon as possible. He is very friendly and approachable and I’d like to thank him for the ease he has made of 21st century renting!!!! 5*****

Chelsea · 16 July 2024

Agent replied · 24 August 2024

Thank you for your kind words Chelsea, I’m glad to be of help for so long.

4/5

Trustpilot

Renting a flat

Harry Russell managed our let agreement process. He was very kind and helpful, making sure to answer all of our questions and accomodate our viewing and other requests. There were some delays in our referencing process. Overall, our experience with the agency was good, although with some organisational issues (i.e. about receiving different information regarding when and how to go about getting the keys), and Harry was very supportive through all of it.

Macarena · 4 May 2024

Agent replied · 24 August 2024

Thanks for your honest review!

5/5

Trustpilot

20/10 from Aiden

Had a property viewing from Aiden today in York on Lawrence street - easily the best experience I’ve had viewing a property to rent, and I’ve seen upwards of 20!Aiden was a friendly face when arriving at the property, and was quick to answer any queries I had without hesitation unlike many experiences I’ve had. 10/10 experience thanks to Aiden, and I hope this man gets the recognition/rewards he deserves.

Reece · 26 June 2024

Agent replied · 24 August 2024

It sounds like Aiden provided you with an exceptional experience during your property viewing in York! It's always refreshing to encounter someone who is friendly, knowledgeable, and responsive, especially after having seen many properties. It's clear that Aiden's professionalism and dedication made a significant impression on you. Hopefully, his efforts are recognized by the agency because great service like his deserves appreciation. Best of luck with your rental process!

5/5

Trustpilot

Great experience at all stages!

Seb was so lovely at the viewing and accommodating when the original flat was taken off the market. Kelly was also really nice while I was in correspondence with her during the tenancy signing and when I came to the office to collect my keys. Overall, I've had a great experience with Linley & Simpson and I look forward to working with them during my tenancy!

Sophia · 31 August 2024

Agent replied · 27 October 2024

Thank you so much Sophia, the quickest tenancy we have turned around and you have been a pleasure. Enjoy the new apartment

5/5

Trustpilot

Property Viewing - Excellent hosting and support

Ben met us at the entrance, ready at the appointment time. He was very patient, my wife uses a wheelchair, and he gave us suitable time to check the property was suitable for our specific needs. Ben was very knowledgeable about the property explaining the features including electrics, boiler system, roof lights and kitchen facilities. Ben also explained next steps. Very happy with this experience and as a result we have applied to proceed.

Mr · 9 April 2024

Agent replied · 24 August 2024

Hi Carl, thank you for your nice feedback, Hopefully we will have a decision for you shortly!

5/5

Google

I reached out to Linley & Simpson after seeing an rental property advertised online. Initially Jade showed me the property on short notice which was great for me and my target move in date. Swift, informative and proffesional responses have been a dream service. After initial proof of address and application, Sebastian has been proffesional, prompt and helpful in arranging the next steps towards getting me moved into my new rental accommodation. Informative and prompt response times have been greatly appreciated. I have been looking for a fast turnaround. I am happily in the process now of moving into my new rental property! Highly recommended these guys and their proffesional service. Thanks again! 🌟🌟🌟🌟🌟

Anoush · 1 December 2023

Agent replied · 27 August 2024

Jade and Sebastian are delighted to have been able to provide you with such service, all the best with the new flat.

5/5

Google

I had a great experience with this branch for a flat purchase that i completed on today. Eesha who i viewed the flat with was really friendly and helpful at the start of the process and throughout. Alix then handled the sales process and was equally polite, friendly and efficient. Both were very responsive to any queries i had and happy to liaise with the seller and their solicitors to move the process forward. Between them, the process was a lot less stressful than i've experienced in the past!! I'd definitely approach Linley & Simpson for buying or selling in the future and highly recommend Eesha and Alix!!

Neil · 1 December 2023

Agent replied · 27 August 2024

Thanks so much for your kind words Neil! We wish you all the best in your new home!

5/5

Google

Words cannot express my gratitude to Andy Bonner and Alix Shaw and the entire team at Linley & Simpson. The letting off my penthouse property at Balmoral Place was managed by Linley & Simpson and their predecessors from 2007 and over the years they have been kind and courteous, and successfully managed several extremely difficult issues. The property finally went on the Market in October of last year and completed last week - at the asking price. The first accepted offer fell through due to the prospective buyer’s personal issues, but the actual buyer then completed in under four months. This was actually a rapid turn-around due to the complexity of selling a tenanted, fully-furnished serviced apartment with a balcony which is over 18m. Without Andy’s Herculean efforts, backed up by Alix and the team, it simply would not have happened. This sale represents a seismic shift in my life and I am now free to follow my dreams. I will be forever grateful to Andy and his marvellous team.

Susie · 1 December 2023

Agent replied · 27 August 2024

Thank you so much for your incredibly kind words Susie! We are delighted to have gotten your sale over the line for you. All the best, Andy & Alix

5/5

Trustpilot

Linley & Simpson have been managing my…

Linley & Simpson have been managing my Kelham Island, Sheffield property for a few years. I highly recommend them to anyone who has a rental that needs managing. The only downside is they don't do sales in Sheffield too. Recently Corey Costello has been helping me with the end of our agreement. He has gone above and beyond; an asset to the lettings team in Kelham.

Timothy · 28 August 2024

Agent replied · 27 October 2024

It’s been a pleasure managing your property and it’s good to hear that Corey looked after things for you. Good luck with selling the property but any issues you have, you know where we are!

5/5

Trustpilot

Amazing Service

I need to move from London to Leeds in a short period of time and looking for a new flat is quite overwhelming. But thanks to Amina I found the perfect one! I want to personally thank her as she has been amazing and has been helping me a lot. I will be recommending Linley & Simpson to friends and family who are looking for a new place. Thank you so so much!!

Alejandra · 22 April 2024

Agent replied · 24 August 2024

Thank you, Alejandra, for your lovely review, I am glad I was able to do a good job with the viewing and was able to help you though the process. I hope you like living at your new home.

5/5

Trustpilot

Smooth Changing sharer process

Finding a replacement for a letting contract is never easy, but the agency’s process was well-organized and efficient, turning what could have been a stressful experience into something quite straightforward. Everyone involved was incredibly helpful and did their best to make the process as easy as possible. A huge thank you to Karl and Jodie for their exceptional support and dedication, your efforts made all the difference!

Rúben · 23 August 2024

Agent replied · 29 August 2024

We are glad you were happy with the support and the process was as smooth as possible! All the best for the future, Ruben! Thanks, Karl, and Jodie!

5/5

Trustpilot

My recent experience with Rachel Urry…

My recent experience with Rachel Urry of Linley & Simpson has been outstanding and deserves more than the 5 stars available. I have dealt with Rachel over the years and always found her very proffesional and an exelent communicator. My recent dealing involved resolving an extensive water damage event and went the extra mile to get a satisfactory outcome for the tenants, contractor, insurance and myself. Thank you

Cliff · 18 July 2024

Agent replied · 24 August 2024

Thank you so much for your glowing review! We are thrilled to hear about your outstanding experience with Rachel Urry. Your continued trust in Rachel and our team over the years means a lot to us. It's wonderful to know that Rachel's professionalism and excellent communication have consistently met your expectations. We're especially glad she could resolve the recent water damage issue to everyone's satisfaction. Your kind words and recognition of her efforts are greatly appreciated. Thank you for sharing your experience, and please don't hesitate to reach out if you need anything in the future.

5/5

Trustpilot

Highly recommended service - professional agents

Seb and Kirk were my agents, Seb handled the initial visit and any follow up info I required and Kirk help me out with the second viewing. Both very professional lovely guys, accommodating and bent over backwards to allow me all the info and extra viewing to make a decision on an apartment. Big shout out to Seb for all the links and arranging everything - highly recommended

Ed · 18 July 2024

Agent replied · 24 August 2024

Thank you so much for your kind review! We are delighted to hear that Seb and Kirk provided you with excellent service. It's fantastic to know that Seb was thorough with the initial visit and follow-up information, and that Kirk was supportive during the second viewing. We're proud to have such professional and accommodating team members who go the extra mile for our clients. Your shout out to Seb is much appreciated, and we will be sure to pass on your praise to both of them. Thank you for recommending us, and if there's anything else we can do for you, please don't hesitate to reach out.

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